• The Journal of Information Systems
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• v.26 no.4
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• pp.163-188
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• 2017

Purpose The purpose of this study is to empirically analyze the factors affecting the intention to use the IPA focusing on functional characteristics. Based on the research result, this research has significance in that it not only suggested strategic guidelines for the related business operators, it also helped identify the factors that will influence the intention to use an intelligent personal assistant centering on the functional characteristics of the IPA. Design/methodology/approach Accordingly, in an attempt to identify factors that will influence the intention to use the intelligent personal assistant, we proposed a research model, together with a corresponding hypothesis, which incorporates the functional characteristics (personalization, anthropomorphism, autonomy, communication ability, contextual offer) and perceived enjoyment of the intelligent personal assistant into a technology acceptance model. To verify the research hypothesis of this research, we have conducted a questionnaire survey with individuals who have used an intelligent personal assistant as target. And with the data collected from 215 copies of the questionnaire survey, we have carried out a path analysis using the PLS structural equation. Findings As a result, it turned out that, of the IPA functional characteristics, personalization had a positive effect on perceived usefulness, autonomy had a positive effect on perceived usefulness and perceived ease of use. Also, communication ability had a positive effect on perceived ease of use and perceived enjoyment, and anthropomorphism and contextual offer had a positive effect on perceived ease of use and perceived enjoyment and turned out to be major factors that increased the use intention of intelligent personal assistant.

• Knowledge Management Research
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• v.19 no.4
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• pp.99-118
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• 2018

Recently, individuals are interested in a variety of products and services based on artificial intelligence. Among those products and services, an intelligent personal assistants are attracting many attention from IT companies as a next generation platform. Thus, the main purpose of this study is to investigate effects of intelligent personal assistant's benefits on user's value formation and adoption behavior based on Value-based Adoption Model. In addition, the moderating effect of personal innovativeness is examined through empirical analysis. Based on the analysis with the data from actual users, the results show that usefulness, enjoyment, technicality and cost advantage have significant influences on perceived value and correspondingly have an effect on intention to adopt. Personal innovativeness is related to the relationship between perceived value and intention to adopt. These findings may provide important insights to the relevant field regarding the use and spread of intelligent personal assistants.

• Science of Emotion and Sensibility
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• v.23 no.1
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• pp.69-78
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• 2020

This study compares and analyzes user experiences of intelligent personal assistant services based on the evaluation criteria of human-computer interaction to explore positive elements of user experiences and factors that could be improved. The research was conducted on Apple's Siri, Google's Google Associate, and Samsung's Bixby, which is presently the smartest personal assistant service on the market. The research method was to compare and analyze the concepts and characteristics of the current services through a literature review and by interviewing seven UI/UX design experts for the second 2 weeks using contextual inquiry. The interview reorganized Peter Morville's user experience honeycomb, reducing his seven usability principles down to five, asking questions about usability, convenience, visual attractiveness, reliability, and satisfaction. On the basis of the reconfigured usability principle, the assessment was conducted on the basis of the assessment timing and the system usability scale. This study is meaningful in that it analyzed the user experience of artificial intelligence personal assistant services both quantitatively and qualitatively.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2016.10a
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• pp.89-92
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• 2016

The latest the siri and like this is offering services that recognize and respond to words in the smartphone or web services. In order to handle intelligently these voices, It needs to search big data in the cloud and requires the implementation of parsing context accuracy given. In this paper, I would like to propose the study on the intelligent personal assistant development method base on the Open source with ASR(Automatic Speech Recognition), QAS(Question Answering System) and TTS(Text To Speech).

• Journal of KIISE
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• v.42 no.2
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• pp.190-202
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• 2015

Much research has been conducted on location-based intelligent personal assistants that can understand a user's intention by learning the user's route model and then inferring the user's destinations and routes using data of GPS and other sensors in a smartphone. The intelligence of the location-based personal assistant is contingent on the accuracy and efficiency of the real-time predictions of the user's intended destinations and routes by processing movement information based on uncertain sensor data. We propose a robust particle filter based on Dynamic Bayesian Network model to infer the user's routes. The proposed robust particle filter includes a particle generator to supplement the incorrect and incomplete sensor information, an efficient switching function and an weight function to reduce the computation complexity as well as a resampler to enhance the accuracy of the particles. The proposed method improves the accuracy and efficiency of determining a user's routes and destinations.

• The KIPS Transactions:PartB
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• v.13B no.2 s.105
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• pp.179-186
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• 2006

A user interface that connects a user to intelligent robots needs to be designed for executing them efficiently. In this paper, it is analyzed how to organize a mobile terminal based user interface according to the function and level of autonomy of intelligent robots and the user interface of PDA (Personal Digital Assistant) and smart phone is developed for controlling intelligent robots remotely. In the image-based user interface, a user can see the motion of a robot directly and control the robot. In the map-based interface, the quantity of transmission information is reduced and therefore a user can control the robot with a small delay of transmission time.

• Journal of Digital Convergence
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• v.18 no.9
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• pp.379-389
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• 2020

This is a qualitative study about Google 'Nest Hub Max' that displays proactive intelligent personal assistant. Following the step of grounded theory, an in-depth interview for 6 users who had used this device for a month was taken. 186 concepts were discovered, categorized as 11 top-categories and 24 sub-categories. Paradigm diagram, considering axis-coding, was made and it have been narrowed down to 'Usage patterns' of proactive IPA, considering selective coding aspects. 'Usage patterns' were divided to passive and active user. Thus, neither passive user nor active user was satisfied about device and proactive IPA. This study is meaningful that it constructed basic data about the user experience of proactive IPA on this device. It will support the device or service that consists proactive IPA in the future.

• Journal of Information Technology Services
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• v.20 no.4
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• pp.81-93
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• 2021

In the era of artificial intelligence, the use of 'artificial intelligence-based services' has been diversified by combining various smart devices, big data, and voice recognition technology with artificial intelligence. From the perspective of IT services, these services are important technology that cause a paradigm shift from display-centered to voice-centered, and from passive to active IT-based services. This study seeks to find a solution to the current situation where AI assistant service is still in its beginning stage, despite having been ten years since its release and having a growing number of consumer touch points. Accordingly, we categorized the functions of AI assistant services and identified the degree of importance and satisfaction of services recognized by actual users. In order to define the 'ideal' services of AI assistant, seven experts from AI assistant-related industry have participated in the interview. Based on this result, we investigated the importance and satisfaction of services perceived by actual users of AI assistant services. As a result of IPA (Importance Performance Analysis). we find out which services are potentially 'keep', 'concentrate', 'low priority', or 'overkill' and provide various implications from the findings.

• Journal of Information Processing Systems
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• v.19 no.6
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• pp.730-744
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• 2023

The topic of this paper is the recognition of human activities using egocentric vision, particularly captured by body-worn cameras, which could be helpful for video surveillance, automatic search and video indexing. This being the case, it could also be helpful in assistance to elderly and frail persons for revolutionizing and improving their lives. The process throws up the task of human activities recognition remaining problematic, because of the important variations, where it is realized through the use of an external device, similar to a robot, as a personal assistant. The inferred information is used both online to assist the person, and offline to support the personal assistant. With our proposed method being robust against the various factors of variability problem in action executions, the major purpose of this paper is to perform an efficient and simple recognition method from egocentric camera data only using convolutional neural network and deep learning. In terms of accuracy improvement, simulation results outperform the current state of the art by a significant margin of 61% when using egocentric camera data only, more than 44% when using egocentric camera and several stationary cameras data and more than 12% when using both inertial measurement unit (IMU) and egocentric camera data.

• Proceedings of the Korean Institute of Intelligent Systems Conference
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• 2004.04a
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• pp.543-546
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• 2004

기존의 예약 시스템을 보게 되면 주로 뿔을 이용한 정보 검색 및 예약을 하는 일이 많았다. 하지만 요즘 들어서는 사용자들이 웹과 더불어 모바일 디바이스 즉, 핸드폰, PDA(Personal Digital Assistant), 스마트 폰 등의 사용률이 급격하게 증가하고 사회가 급변하게 돌아가기 때문에 언제 어디서든지 접할 수 있는 모바일 디바이스를 이용한 예약 시스템이 필요로 하게 된다. 그렇기 때문에 본 논문에서는 마이크로소프트 사의 닷넷 프레임워크 중에서 모바일 닷넷 프레임워크 또는 컴팩트 프레임워크를 기반으로 한 예약 시스템을 설계 및 구현 해보았다.