• 한국전자거래학회:학술대회논문집
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• 한국전자거래학회 2004년도 e-Biz World Conference
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• pp.37-42
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• 2004

Information Quality Challenge ·Incomplete business process ·Islands of data ·Escalating costs ·No planned information architecture(omitted)

• 산업공학
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• 제17권3호
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• pp.338-348
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• 2004

OECD countries including Korea positively adopt performance-based budget systems which convert an input-centered system to an output-centered system to solve two baffling problems: public expense retrenchment and efficiency recovery of government management. Output management of IT project propelled in public sector becomes a prominent figure influenced by these keynote of policy. However, it is placed in difficult circumstances to develop a performance index and the methodology to cover characteristics of IT project, measuring the goal achievement of business and the customer contentment according to the phases of business progress. Existing studies of IT project accomplishment measurement have been fulfilled on the subject of business targeting on IT technology application, administrative information network business and national base of information network construction. Most of the studies have been executed using BSC or AHP to reflect synthetically business specifics of IT project from a methodological point of view. In this study, we propose a structural equation model (SEM) to develop a performance index which measures the outcome of IT project according to the phases of business progress, avoiding a simple presentation of project outcome or conceptual frame. The proposed SEM is applied to the survey results of "IT support project for Small and medium business". Based on the fitted model, we apply ACSI concept to develop an Information Technologization Success Index (ITSI). This index allows us comparison of several IT vendors as well as feedback information for further improvement.

• 한국언론정보학보
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• 제59권
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• pp.162-179
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• 2012

본 연구는 SNS(Social Network Service), 인터넷 등 '디지털뉴미디어 혁명'으로 위기에 처한 신문기업이 회생하기 위하여 '자본과 권력으로부터 독립하여 정론적 논조를 견지해야 한다'는 저널리즘의 정체성을 훼손하지 않고 수행할 수 있는 수익사업 분야로는 어떤 것이 바람직한가를 알아보았다. 이를 위하여 현직 신문사 간부기자들을 대상으로 한 심층인터뷰를 통하여 신문사 경영위기에 대한 인식, 광고수주와 신문판매와 같은 전통적 신문산업 비즈니스모델을 제외한 여타 수익사업에 대한 필요성, 수익사업 수행 시 저널리즘 정체성과의 충돌 가능성, 바람직한 수익사업 분야 등에 대하여 조사하였다. 그 결과 기자들은 신문기업들이 소셜미디어(Social Media)의 급속한 팽창 등 디지털뉴미디어 혁명에 대처하는 경영전략이 부재하며 이에 따라 광고수주와 신문판매 이외의 새로운 패러다임으로 사업을 개발해야 한다고 인식하고 있었다. 그러나 이 같은 수익사업에 무분별하게 뛰어들기보다는 공익(public interest)적이면서도 경영적 이익을 보장할 수 있는 사업이 바람직하다는 반응을 보였다. 이 같은 사업에 대하여 기자들은 인터넷, 방송, 공연, 전시, 교육, 출판, 영화, 음악, 게임, 등 뉴미디어 정보문화사업 분야를 꼽았다.

• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2008년도 춘계학술대회
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• pp.371-376
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• 2008

As the e-business developed fast and more firms embrace CRM as a core e-business strategy, it is getting more important to assess the firms. The CRM is approaching customer-centric. This approach focuses on the long-term relationship with the customers by providing the benefits of the customer rather than based on what the company wants to sell. How to establish the overall efficiency and effectiveness of a global enterprise becomes more and more important to the E-business. The study investigates the cross-national psychometric prosperities of the establishment in the E-business. Using a cross-national survey of customers from Korea and China to compare the Korean customers' acceptance of e-business with the Chinese customers', and compare the development of e-business in Korea with the development in China it will be found that Korea and China samples shared a somewhat similar factor structure. And there are also some differences between Korea and China. These findings suggest that the way to establish the e-business strategy is influenced by the cultural effects. So focusing on the cultural differences among the countries becomes more and more important, this study will help to analysis how to use the different cultural dimension to establish the better CRM system in the e-business field.

• 한국정보시스템학회지:정보시스템연구
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• 제27권3호
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• pp.161-180
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• 2018

Purpose One of the success factors of information system projects is to reduce requirements uncertainty through user engagement. So, in many recent IS development environment, a business analyst or business analysts are positioned between users and developers to drive user engagement to reduce requirements uncertainty. But, there are few studies that research about the competencies of business analysts for training and staffing. So, this study analyzed which underlying and practical competencies that positively influence user engagement are required. Design/methodology/approach The level of underlying and practical competencies required for business analysts and the level of user enagement in the IS development environment are collected through the survey. And, the causal relationship between the construct concepts which are underlying competencies, practical competencies and the user participation is analzed through the PLS analysis. Findings The results of this study show that the practial competencies of business analysts that positively have a significant impact on user engaement were studied as requirements development skills. Additionally, the underlying competencies of business analysts which have a significant impact on requirements development skills were examined as business knowledge and interaction skills rather than technical knowledge and communication skills.

• 한국IT서비스학회지
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• 제5권1호
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• pp.17-34
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• 2006

As insurers have undergone changing customer expectations, increased cross-industry competition and restructured distribution channels, they need to enhance customer relationships, cut costs, increase agility and streamline operations while differentiating the core competency. As such, the importance of e-business transformation has increased where organizational core processes are restructured around customers and interned-based technology is adopted for flexible and adaptive information systems. This paper presents a case study of process innovation for e-business transformation in a Korea-based leading property & casualty insurance company. The company initiated three years-long e-business transformation program to remain competitive and to keep sustainable growth under risky and down economy. The program, which covered enterprise-wide business processes such as product, marketing & sales, customer, claim, investment & loan, accountings, etc., included redesigning processes from customers' viewpoint and then implementing process-aligned information systems. Leadership, sponsorship, change management, performance measurement, business and IT alignment, empowerment, and customized methodology, were emphasized throughout the program. As a result, the company could expect not only improvements in customer-centricity, sales productivity, and operational excellence but also increased revenues and profits in the next three years. The presented case addresses a feasible approach for enterprise-wide e-business transformation. Although the strategies, actions, and business and IT models are not described in detail due to confidentiality, the methodology and the success factors would be applicable to other insurers and possibly organizations in different industries.

• 한국정보통신학회:학술대회논문집
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• 한국정보통신학회 2014년도 추계학술대회
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• pp.115-117
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• 2014

최근 들어, 사람들의 삶의 질을 향상시키기 위해 유비쿼터스 기술을 활용한 서비스들이 다양하게 제공되고 있다. 다양한 서비스 중에서도 특히 교통분야에서는 유비쿼터스 기술 활용이 두드러지게 이루어지고 있는 분야이다. 본 연구에서는 유비쿼터스 기술을 활용한 교통 서비스 중에서도 차량 추적 관리 서비스에 관련하여 비즈니스 모델과 비즈니스 프로세스를 파악하고자 한다. 이를 위해 차량 추적 관리서비스에 대한 정의를 살펴보고 난 후 이를 기반으로 비즈니스 모델을 도출하기 위한 세부 추적관리 서비스를 파악하였다. 연구 결과, 차량 추적관리 서비스에서 2개의 대표 서비스를 도출하였고 도출된 세부 서비스의 이해관계자, 수익자, 수익가치 모델을 도출하여 유비쿼터스를 활용한 U-차량추적관리 서비스의 비즈니스 모델을 파악하였다.

• 한국컴퓨터정보학회:학술대회논문집
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• 한국컴퓨터정보학회 2020년도 제61차 동계학술대회논문집 28권1호
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• pp.285-286
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• 2020

본 논문은 농수축산물 및 도·소매 시장 자료를 통해 데이터베이스를 구축하여 시장별 상품의 가격, 장소, 기간 등의 정보를 일자별로 제공하는 시스템이다. 농수축산물의 경우, 크기, 신선도, 보관기간 등의 다양한 기준에 따라 가격이 형성되는데 상품 특성상 기상 변화와 계절 변화에 따른 생산량 및 상품의 질 차이가 매우 크기 때문에 상품의 공급량과 가격의 안정성을 보장하기 힘들다. 기존의 농수축산물 가격 제공 사례의 경우 정보 제공 범위가 좁아 정보의 유용성에 한계점이 존재하였다. 이를 보완하여 시장 위치와 제품 정보의 구체성 확보, 실시간 가격 정보 제공으로 정보의 폭을 넓혀 경제 주체에게 실질적으로 도움을 주고자 하였다. 이를 통해, 소비자들은 원하는 상품의 정보를 제공받아 가격, 거리, 품질 등의 주관적인 기준에 근거한 합리적 소비를 할 수 있다.

• 통상정보연구
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• 제1권2호
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• pp.167-181
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• 1999

In this research the levels of information infrastructure of selected forwarders were measured and analyzed a relationship with business performance. The selected forwarder was consisted of local forwarder group and foreign invested forwarder group. In this analysis the level of information infrastructure of foreign invested forwarder group was higher than local forwarder group, and accordingly their performance was found a difference. i. e. A positive significant relationship was found between the level of information infrastructure and forwarders' business performance by means of correlation analysis.

• 한국인공지능학회지
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• 제6권2호
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• pp.23-27
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• 2018

Korea has a high proportion of self-employment. Many of them start the food business since it does not require high-techs and it is possible to start the business relatively easily compared to many others in business categories. However, the closure rate of the business is also high due to excessive competition and market saturation. Cafés and restaurants are examples of food business where the business analysis is highly important. However, for most of the people who want to start their own business, it is difficult to conduct systematic business analysis such as trade area analysis or to find information for business analysis. Therefore, in this paper, we predicted business status with simple information using Microsoft Azure Machine Learning Studio program. Experimental results showed higher performance than the number of attributes, and it is expected that this artificial intelligence model will be helpful to those who are self-employed because it can easily predict the business status. The results showed that the overall accuracy was over 60 % and the performance was high compared to the number of attributes. If this model is used, those who prepare for self-employment who are not experts in the business analysis will be able to predict the business status of stores in Seoul with simple attributes.