• Journal of Korea Entertainment Industry Association
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• v.15 no.2
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• pp.213-222
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• 2021

The purpose of this study is to provide basic data for practical measures to improve life satisfaction through appropriate information utilization ability for the elderly by specifically grasping the effect of information utilization ability of the elderly on life satisfaction. The subjects of this study were 220 elderly people aged 65 and over who live in J city, Chungbuk. In order to examine the effects of the information literacy of the elderly on life satisfaction, frequency analysis, descriptive statistics analysis, correlation analysis, and multiple regression analysis were conducted. For statistical analysis, SPSS 20.0 program was used for analysis. The results of this study showed that information technology and information literacy were significant factors affecting life satisfaction among the information literacy abilities of the elderly. This means that the higher the information technology ability and information utilization ability in the information utilization ability of the elderly, the higher the life satisfaction. Especially, information literacy has a greater effect on life satisfaction than information technology ability. However, information provision ability and information criticism ability did not have a significant effect on life satisfaction. Based on the results of this study, policy suggestions are as follows: First, it is necessary to activate information education to improve the information literacy of the elderly. Second, it is necessary to build information infrastructure to improve the information technology ability of the elderly.

• Journal of the Korean Society for Library and Information Science
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• v.50 no.3
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• pp.215-247
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• 2016

This study was performed in order to derive components that librarians think preferentially necessary and realistically important when applying the NCS 'Library and Information Administration's duty' to the library working environments. It was possible by evaluating and analyzing the importance and utilization of ability unit and its element which are the components of NCS 'Library and Information Administration's duty'. First, ability units of 'User Information Services', 'Reading and Culture Programs' were higher in importance and utilization at the same time. Ability units of 'Library and Information Practical Research Perform', 'Library and Information Curation', 'Library and Information System Operation' were lower in importance and utilization when we evaluate the importance and utilization of ability unit and its element which are the components of NCS 'Library and Information Administration's duty'. Second, components of 'Reading and Culture Programs', 'User Information Service', 'Library and Information Collection' were higher in the order, and components of 'Library and Information Curation', 'Library and Information System Operation', 'Library and Information Practical Research Perform' were found lower in demands as the desirable level and the current level appear less common when we analyzed the demands on the duty components utilizing Borich requirements analysis model. Third, six ability units of 'Reading and Culture Programs', 'User Information Services', 'Library and Information Collection', 'Library and Information Services Marketing', 'Library and Information Preservation', 'Library and Information Use Analysis' were derived as priority components when we analyzed the priority of the duty component (ability unit) utilizing The Locus for Focus model.

• Journal of Korean Library and Information Science Society
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• v.49 no.2
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• pp.179-199
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• 2018

The purpose of this study is to analyze the difference of economic condition of students, that is, the difference of basic information utilization ability stemming from education gap. First, we investigated information literacy for high school freshmen who can control the difference of information utilization education experience by school. In doing the research, 629 high school students in the metropolitan city were surveyed using web. we analyzed the educational gap between schools depending on their economic conditions and analyzed the correlation between education gap and basic information utilization ability. As a result, it was found that there is a very significant negative correlation between the ratio of students who get support for school expenses and basic information utilization ability. Second, regression equation was produced through regression analysis of information literacy regression to analyze the effect of educational gap on basic information literacy. In addition, it seeks to consider alternatives that can improve the inequality of information literacy which is derived from education gap.

• Informatization Policy
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• v.21 no.2
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• pp.67-88
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• 2014

The research hypothesis of this paper is that education for smart device utilization has a positive effect on ability and utilization of smart devices for the disabled. The data for disabled of NIA's 2012 survey about digital divide is used, and the research method is "Heckman's 2-stage method" which considers the problem of selection bias. As a research result, this paper says that the disabled who had experience of education for smart device utilization have higher level of ability and utilization of smart devices. Also, a high level of education and family income, professional career and young generation have been very positive effect on the high level of ability and utilization of the disabled. The level of ability and utilization of the blind tend to be lower than those of the physically disabled. These results remind that the education for smart device utilization for the disabled is important and effective. And various contents and methods of education which are appropriate for the disability types should be developed.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.9 no.2
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• pp.523-528
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• 2008

Franchising is a business sector which can be enlarged to a large scale in retailing business. Franchising has expanded its realm of business into realestate business and education business, starting from hospitality business. In franchising, the management of customers is a critical issue, so many franchising companies actively implement the CRM system to improve customer relationship. Therefore, this research focuses on the intention of franchising companies about the implementation of the CRM system. The information system used for managing franchising business is defined as Franchising Information Systems(FIS). In this research, the impact of technological level, educational level and utilization strategy of FIS on the ability of FIS use were analyzed. In addition, the impact of the ability of FIS use on the intention of franchising companies about the implementation of the CRM system was analyzed. The results from the research reveal that the utilization strategy of FIS does not affect the ability of FIS use, but technological level and educational level have an effect on the ability of FIS use. The ability of FIS use has influence on the intention of franchising companies about the implementation of the CRM system.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.11
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• pp.795-803
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• 2020

The purpose of this study is to verify the differences in learning capability according to the demand of learning programs. The participants of this study included 1,738 S University students. The results of the study are as follows. First, in learning capability according to participation in learning programs, we found statistically significant differences in the ability to organize information, resource utilization, self-awareness, self-improvement and sociality. Second, there were no statistically significant differences in the ability to organize information, resource utilization, self-awareness, self-improvement and sociality in participating in learning programs. Third, there were statistically significant differences in the ability to organize information, resource utilization, self-awareness, self-improvement and sociality in not participating in learning programs. Fourth, there were statistically significant differences in the ability to organize information, resource utilization, self-awareness, self-improvement and sociality in experiencing difficulties in learning. Fifth, learning capabilities in specific areas that students wanted to improve had no statistically significant differences in the ability to organize information, resource utilization, self-awareness. However, there were statistically significant differences in self-improvement and sociality.

• Korean Journal of Childcare and Education
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• v.6 no.2
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• pp.1-15
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• 2010

The purpose of this study is to investigate the difference between using computers for an Information Literacy Abilities of Young Children(ILAYC) and development of the ILAYC, with regard to following factors: computer use at home, learning in educational facilities for early childhood, and parents' recognition toward computer-assisted education. The data were obtained from random sampling of 4-year old children in educational facilities for early childhood located in J city. The research was conducted in order to measure ILAYC, using the questionnaire for teachers from September 3 to 27, 2009. The t-test to investigate computer utilization ability and information literacy ability for young children revealed that the ILAYC was not significantly influenced by their computer use at home, while the ILAYC varied with learning in educational facilities and parents' recognition toward computer-assisted education. These are resulted from parents' different recognition toward computer-assisted education when they select an educational facility for early childhood.

• Journal of Families and Better Life
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• v.29 no.4
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• pp.61-74
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• 2011

The purpose of this study was to target digital generation consumers and determine potential effects of their demographic characteristics and variables concerning digital consumer information upon their characteristics in purchasing clothing. This study has its implications in the sense that it determines digital generation's awareness and reception of digital consumer information and their utilization of digital consumer information source, so that it can help understand digital generation consumers' behaviors of information search and the phenomena of digital market in this age of knowledge and information, and can ultimately provide reference data useful for guidance in favorable consumer life as well as consumer education based on digital devices. The results of this study can be summed up as follows: It is found that digital generation consumers reached higher level in the awareness of digital consumer information. The reception of digital consumer information and the utilization of digital consumer information source are found as middle level. Based on these results, this study can give the following suggestions for consumer education: Lately, digital devices have been widely popularized into larger number of users, so that we have more chances to buy desired products on the web or mobile device. In particular, the rate of clothing purchase on the web tends to increase year by year. However, our digital consumers still lack in their ability to utilize digital consumer information in terms of quantitatively increasing purchase of products on the basis of digital consumer information. Thus, it is necessary to provide consumers with a formulated education in their information search and shopping using digital devices, so that they will have better ability to use digital consumer information in the future.

• Journal of Information Technology Services
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• v.13 no.2
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• pp.219-250
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• 2014

Corporations look for their competitiveness in many different areas, and one of them is customer call center, which provides professional, special service to the customers. The importance and the value of realization of customer satisfaction at each call center have become significant as it plays a leading role and is responsible for customer recreation and follow-up services. This study held in-depth interviews with 3 groups of professional call representatives (categorized by experience) from popular property and life insurance companies in Korea who operate in and outbound calls. Three variables, emotional quotient, organizational citizenship behavior (OCB), and IT utilization skill, were selected and it was observed how these variables affect the job performance of in and outbound call center representatives. The importance of the relationship between the variables and the key factors in the future direction of improvement of the call center representative organization was analyzed. Emotional quotient refers to the ability to recognize and use the emotion of oneself and others. It was considered it would be effective in enhancing the counseling ability of call center representatives, This study identifies the effect of emotional quotient on job performance and organizational citizenship behavior, which is defined as actions outside of normative roles in the organization. Also, the study aims to prove the effect of emotional quotient on the rapidly developing IT utilization ability in relation to job performance. As a result, it was found that service career (3 months, 3 years, 10 years) had a significant effect on the key factors that affect the organization-emotional quotient, IT utilization skill, and OCB. Especially for OCB, it was considered relatively less important to the new employees, while it greatly affected the job performance, rate of settlement, and sustainment of the working life for those with longer experience. Also, the result of the interview for each variable differed by the service career. Emotional quotient, IT utilization skill, and OCB were close connection for the representatives with longer experience than for those with shorter experience. And the level of intimacy of their relationship with job performance was in proportion to the years of service. Thus, to secure stability for the call center representatives and enhance their job performance continually, the importance of emotional quotient and IT utilization skill shall be reflected in the operation process actively. In particular, in order to lead a organization with outstanding culture, a management system shall apply OCB from the recruitment process.

• Journal of Fisheries and Marine Sciences Education
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• v.27 no.4
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• pp.1202-1210
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• 2015

The purpose of this study was to analyze the ability level of the occupational Basic Competencies of Fisheries and Maritime(F&M) high school students using F&M basic skills scale. In order to achieve the objectives of this study, the level was analyzed with the Fisheries and Maritime ability scale, comparing each grade level & department. This study was applied to the literature and research methods. This research was conducted collecting preliminary data from 1,113 F&M high school freshman and sophomore students. This survey of 46 questions was used to measure for F&M ability scale-divided into 6 areas-marine vocational ethics, marine information capacity, marine elementary knowledge, marine safety management skill, management & utilization marine life and marine consciousness. The results of this study were as follows; First, in F&M high school students' competencies, marine vocational ethics, marine consciousness was higher, marine information capacity, marine elementary knowledge, marine safety management skill were middle, management & utilization marine life was lower. Second, in the grade level, 5 competencies(marine vocational ethics, marine information capacity, marine elementary knowledge, management & utilization life and marine consciousness) were not different, but 2 Grade was higher than 1 Grade in the marine safety management skill. Third, comparing F&M department, Maritime department were higher than fisheries in 5 competencies. But, fisheries department was higher than maritime in the management & utilization life competencies.