• Title/Summary/Keyword: Information Marketing

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Influence of Japanese Restaurants' LOHAS Image Factors on Customers' Menu Selection and Satisfaction (일식레스토랑의 로하스이미지요인이 메뉴선택과 고객만족에 미치는 영향)

  • Kim, Jin-Gap;Lee, Yeon-Jung
    • Culinary science and hospitality research
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    • v.18 no.4
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    • pp.166-182
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    • 2012
  • The purpose of this study is to examine the influence of LOHAS images of Japanese restaurants on customers' menu selection and satisfaction to provide useful information on proposing detailed marketing directions by deriving the importance and satisfaction factors of LOHAS images and to suggest practical and effective measures for using LOHAS images to improve menus at Japanese restaurants. The results of the study are as follows. First, as a result of examining hypothesis 1, "LOHAS images will influence essential factors," it was found that healthy ingredient, family-oriented, eco-friendly, sustainability, and energy-saving factors were influential. With greater family-oriented, sustainability, healthy ingredient, and eco-friendly factors in LOHAS image, interests in essential factors increased. Second, family-oriented, energy-saving, social-oriented, and sustainability factors in LOHAS image had a significantly positive impact on the environmental factors of menu. Third, eco-friendly, sustainability, family-oriented, energy-saving, healthy preparation, and healthy ingredient factors in LOHAS image had a significantly positive impact on customer satisfaction. Fourth, essential factors in the selection attributes of Japanese restaurant menu had a significantly positive impact on customer satisfaction. Fifth, environmental factors in Japanese restaurants had a significantly positive impact on customer satisfaction. The significance and limitation of this study are: first, Japanese restaurants would be able to build a better image with customers by providing menu items that are family-oriented, sustainable, and energy-saving. Second, it would be necessary to study how LOHAS factors influence customers' general purchase decisions and psychological factors.

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Effects of Reference Price Advertisements by Service Reputation (서비스 명성에 따른 준거가격광고 효과)

  • Park, Min-Sook;Chun, Myung-Hwan
    • The Journal of the Korea Contents Association
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    • v.8 no.9
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    • pp.124-132
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    • 2008
  • Price is an important marketing issue in current competitive environment characterized by various distribution channels such as economic circumstance and the Internet. Many companies, for their best profits, use a price discrimination strategy such as price discount that reinforces consumer's purchasing behavior and they employ advertising strategy by presenting reference price with information of price discount in advertisements. Accordingly, many research verifies the advertising effects of presented reference price in advertisements, this study tries to expand the existing study area which is limited on reference price of product by examining the its effects on service area. It also aims to verify the effects of reference price advertisements by the level of service reputation. For this experiment, a factorial design with service reputation and presented method of reference pricewas used. The result of this study is that attitude toward price and use intention on presented reference price in service advertisements are higher than not presented it. In the case of high service reputation, advertising effect on presented reference price in service advertisements are greater than presented price discount rates in service advertisements. And in the case of low service reputation, advertising effects can be much greater by just presented reference price in service advertisements. Therefore, in service advertisements, strategic views on presented methods of reference price by the level of service reputation are essentially needed.

A Study on English for Specific Purposes through Need Analysis of Workers at Foreigners-Only Casino in Korea (국내 외국인 전용 카지노 종사자들의 요구분석에 따른 특수목적영어 연구)

  • Kim, Sung-Hee;Kim, Jean-Sei
    • The Journal of the Korea Contents Association
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    • v.20 no.1
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    • pp.485-494
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    • 2020
  • This study analyses the needs of workers at foreigners-only casinos in Korea on English for Specific Purposes (ESP). It also examines the most ideal English instructor for them and the motivations for their learning English. A total of ninety-nine casino workers in Seoul and Busan participated in the survey. Of the four language skills, English speaking is the most necessary area for them to learn and listening is the second. The most difficult part of communicating in English for them to learn is also speaking, followed by listening. This indicates that the area that they need to study and the area in which they have difficulty communicating in English have the same ranking. The participants in the marketing department had the longest working hours in English, and they were significantly different from those in other departments. Regardless of their departments, the participants responded that speaking is the most necessary area to learn English. They mentioned that their biggest motivation for learning English is self-realization, followed by smooth work. The most ideal English instructor was a Korean instructor with casino working experience, followed by a bilingual Korean instructor. This showed their preference for Korean English teachers with casino working experience. This study might be meaningful since it provides information on a new field, casino workers, by analyzing their needs on ESP. It is suggested that this may contribute to setting the direction of English curriculum for casino workers in the future.

Strategic Approaches to Solid Ranking International Journals: KODISA Journals (국제저널 육성 방향과 전망: KODISA Journals를 중심으로)

  • Youn, Myoung-Kil;Kim, Dong-Ho;Lee, Jong-Ho;Hwang, Hee-Joong;Lee, Jung-Wan
    • Journal of Distribution Science
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    • v.12 no.6
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    • pp.5-13
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    • 2014
  • Purpose - The purposes of this editorial review are twofold: firstly, to introduce the four flagship international journals of the Korea Distribution Science Association(KODISA): the Journal of Distribution Science(JDS), the Journal of Industrial Distribution & Business(JIDB), the East Asian Journal of Business Management(EAJBM), and the Journal of Asian Finance, Economics and Business(JAFEB), and secondly, to identify the direction of the KODISA journals and the roles and responsibilities of the editors of the KODISA journals. Research design, data, and methodology - To achieve the goals, firstly, this review paper addresses the current progress of the four KODISA journals: JDS, JIDB, EAJBM, and JAFEB. Secondly, this paper defines the aims and missions of the four KODISA journals. JDS publishes the articles of examining past, current, and emerging trends and concerns in the area of distribution science and economics, logistics and SCM, transportation, distribution channel management, distribution innovation and information technology, merchandising and procurement, distribution and marketing, consumer behavior, and manufacturing, wholesaling, and retailing. JDS publishes both quantitative and qualitative research as well as scholarly commentaries, case studies, book reviews and other types of reports relating to all aspects of distribution. JIDB publishes the articles of examining past, current, and emerging trends and concerns in the areas of industry and corporate behavior, industry policy making, industrial distribution and business, e-commerce, and service industry. EAJBM publishes empirical and theoretical research papers as well as scholarly commentaries, case studies, book reviews, and other types of reports relating to all aspects of East Asian business and economy. JAFEB publishes original research analysis and inquiry into the contemporary issues of finance, economics and business management in Asia, including Central Asia, East Asia, South Asia, Southeast Asia, and Middle East. The mission of JAFEB is to bring together the latest theoretical and empirical finance, economics and business management research in Asian markets. The audiences of the KODISA journals include higher education institutions, scholars, industry researchers and practitioners, scientists, economists, and policy makers throughout the world. The main mission of the KODISA journals is to provide an intellectual platform for international scholars, promote interdisciplinary studies in social sciences and economics, and become leading journals in the social science and economics category in the world. Thirdly, this paper addresses the current status of indexing in major databases of the KODISA journals, namely: Cabell's Directories, EBSCO, SCOPUS (Elsevier), and Social Sciences Citation Index® (SSCI, Thomson Reuters). Fourthly, this paper identifies the roles and responsibilities of the editors of the KODISA journals as the following: (1) Make sure that the journal be published in a timely manner and in international standards both in print and online versions. (2) Maintain the online homepage of the journal is always accessible to, and (3) Make sure that every article should go through a peer review process that meets international standards. Findings and conclusion - To accomplish the goals and missions of the KODISA journals, the editors of the KODISA journals must work together to publish high scholarly journals that meet international standards of journal publications.

A Study of the Casual Wear Purchase Behavior of the Adult Males (성인남성의 캐주얼의복 구매행동에 관한 연구)

  • 신수윤;김영덕
    • The Research Journal of the Costume Culture
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    • v.7 no.4
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    • pp.99-110
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    • 1999
  • In order to help the marketers of the men\`s casual wear brands establish the marketing strategies to their target consumers, it is the purpose of this study to investigate on the variables affecting the casual wear purchase behavior of men in twenties, thirties and forties, and to clarify the differences of casual wear purchase behavior according to their age, The subjects were 429 men in their twenties, thirties and forties living in Seoul and data were analyzed by frequency, percentage, mean and standard deviation, x², ANOVA and Duncan\`s test. The results were as follows : (1) Significant differences were found among men in twenties, thirties and forties according to the self-image. Men in forties favored the conservative and not-noticeable image of casual wear, however, men in twenties and thirties favored those of the active, sexy, and distinctive image. (2) Significant differences were found among men in twenties, thirties and forties according to the importance of the store attributes such as convenience of transportation and parking place, clothing in vogue, and various merchandise. Men in thirties and forties put more importance on convenience of transportation and parking place. Men in forties put more importance on various merchandise than men in twenties and thirties. (3) Significant differences were found among men in twenties, thirties and forties according to general purchase behavior of casual wear. * Differences of the use of information according to age Majority of the men consulted the T.V., radio and people in their boundaries * Differences of the clothing purchase frequency according to age Men in twenties buy more clothing than other age groups. Men in twenties buy the clothing every one month and every three months and men in thirties and forties buy the clothing every three months and every six months. * Differences of the shopping day according to age Majority of the men buy the clothing on Saturday and Sunday. However men in twenties buy the clothing more on weekdays than other age groups. * Differences of the shopping place according There were not significant differences among three different age groups and majority of the men found out to utilize the department store. * Differences of the influence of the partners according to age Men in twenties found out to rely on their own decisions but men in thirties and forties found out to depend on their wives(loves). * Differences of the selection standards of casual wear according to age There were not significant differences according to age and adult males found out to select the casual wear by design, quality price in sequence.

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해양레저 전시이벤트의 평가속성이 방문객 만족도 및 재구매 행동에 미치는 영향

  • Ha, Hae-Dong;Gang, Sin-Beom;Jo, U-Jeong
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2011.06a
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    • pp.89-90
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    • 2011
  • The purposes of this study were to analyze the effects of a marine leisure exhibition event(MLEE)'s appraisal attributes on visitors' satisfaction and repurchase behavior and thus provide fundamental information that facilitates developing effective marketing and operational strategies for a MLEE. In order to accomplish such purposes, this study employed a survey with a total of 300 visitors to a MLEE hosted by G Province. Questionnaires were developed on the basis of related studies and modified to reflect the study context. Then, such questionnaires were verified to be valid and reliable through content validity, exploratory factor analysis and internal consistency analysis. Valid 286 questionnaires were analyzed with correlation analysis and multiple regression analysis on significance level of .05. Following findings were derived from current study. First of all, the appraisal attributes of a MLEE had a significant effect on visitors' satisfaction and among them only the factor of event program had a unique relation with the levels of satisfaction. In addition, the appraisal attributes of the MLEE also had a significant effect on visitors' repurchase behavior and among them event program, transportation and employee factors had unique relations with the performance variable in order. In conclusion, all the research hypotheses that had been set up through previous studies were confirmed in this study.

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A Study on Developing Trend of Core-Banking Model through Tracking of Financial IT Development (금융IT 발전과정의 추적을 통한 코어뱅킹 모델의 발전방향에 관한 연구)

  • Weon, Dal-Soo;Jun, Moon-Seog
    • The KIPS Transactions:PartD
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    • v.19D no.1
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    • pp.95-104
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    • 2012
  • The main purpose of this paper is to propose the direction of financial IT development in macro-perspective. And it also shows a theoretical basis on the financial IT system that will be progressed with regard to an empirical model on the basis of the transformation process of the domestic financial IT environment for the future. In the process, this research produces and analyzes the meaningful patterns that have a significant influence on the financial IT development for 40 years, and attempts to backtrack the life-cycle of the core-banking model. This paper can be summarized as follows: Firstly, I analyzed the life-cycle of financial IT system in Korea per 10years. Secondly. The life-cycle of core-banking model is analyzed by 11years on the average and the one of the long term model by 33years. Thirdly, from the earlier days, the models of a long-term survival core-banking have been designed and developed through the objective analysis and bench-marketing. Lastly, the financial IT field should be developed into the integrated industry, and systematization of core-banking model studies and more professionals need to be extended. This research has contributed to provide the new frameworks through the analysis of the core-banking model that has not studied obviously for a long time. The paper involves two related sections, the first section deals with the significance of backtracking in core-banking model and also focuses on the key components from the perspective of financial IT management strategies. Based on the process, the second section figures out the life-cycles of actual core-banking model.

Clustering of Web Objects with Similar Popularity Trends (유사한 인기도 추세를 갖는 웹 객체들의 클러스터링)

  • Loh, Woong-Kee
    • The KIPS Transactions:PartD
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    • v.15D no.4
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    • pp.485-494
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    • 2008
  • Huge amounts of various web items such as keywords, images, and web pages are being made widely available on the Web. The popularities of such web items continuously change over time, and mining temporal patterns in popularities of web items is an important problem that is useful for several web applications. For example, the temporal patterns in popularities of search keywords help web search enterprises predict future popular keywords, enabling them to make price decisions when marketing search keywords to advertisers. However, presence of millions of web items makes it difficult to scale up previous techniques for this problem. This paper proposes an efficient method for mining temporal patterns in popularities of web items. We treat the popularities of web items as time-series, and propose gapmeasure to quantify the similarity between the popularities of two web items. To reduce the computation overhead for this measure, an efficient method using the Fast Fourier Transform (FFT) is presented. We assume that the popularities of web items are not necessarily following any probabilistic distribution or periodic. For finding clusters of web items with similar popularity trends, we propose to use a density-based clustering algorithm based on the gap measure. Our experiments using the popularity trends of search keywords obtained from the Google Trends web site illustrate the scalability and usefulness of the proposed approach in real-world applications.

Optimizing Similarity Threshold and Coverage of CBR (사례기반추론의 유사 임계치 및 커버리지 최적화)

  • Ahn, Hyunchul
    • KIPS Transactions on Software and Data Engineering
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    • v.2 no.8
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    • pp.535-542
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    • 2013
  • Since case-based reasoning(CBR) has many advantages, it has been used for supporting decision making in various areas including medical checkup, production planning, customer classification, and so on. However, there are several factors to be set by heuristics when designing effective CBR systems. Among these factors, this study addresses the issue of selecting appropriate neighbors in case retrieval step. As the criterion for selecting appropriate neighbors, conventional studies have used the preset number of neighbors to combine(i.e. k of k-nearest neighbor), or the relative portion of the maximum similarity. However, this study proposes to use the absolute similarity threshold varying from 0 to 1, as the criterion for selecting appropriate neighbors to combine. In this case, too small similarity threshold value may make the model rarely produce the solution. To avoid this, we propose to adopt the coverage, which implies the ratio of the cases in which solutions are produced over the total number of the training cases, and to set it as the constraint when optimizing the similarity threshold. To validate the usefulness of the proposed model, we applied it to a real-world target marketing case of an online shopping mall in Korea. As a result, we found that the proposed model might significantly improve the performance of CBR.

A Study on the Successful Factors of Customer Relationship Management(CRM) Implementation for Customer Satisfaction in Dental Clinic (치과의원에서 고객만족을 위한 고객관계관리(CRM) 실행의 성공요인에 관한 연구)

  • Choi, Jun-Seon
    • Journal of dental hygiene science
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    • v.4 no.2
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    • pp.61-73
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    • 2004
  • In this study, I have analyzed domestic dental clinics which had introduced CRM for customer satisfaction management. The purpose of this study is to provide information for designing efficient CRM. I would suggest some strategies to carry out CRM as followed. First, promote long-term relationship with customers. Second, select a target patient group and classify customers. Third, set a systematic database up. Fourth, make various channels to communicate with customers. In addition, the following ways are essential to be successful in implementing CRM. First, strengthen the service provided at the Moment of Truth (MOT). Second, organize learning in hospital and all the staff should be customer-oriented. Third, perform systematic "internal marketing".

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