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http://dx.doi.org/10.5392/JKCA.2020.20.01.485

A Study on English for Specific Purposes through Need Analysis of Workers at Foreigners-Only Casino in Korea  

Kim, Sung-Hee (우송대학교 호텔관광경영학과)
Kim, Jean-Sei (우송대학교 호텔관광경영학과)
Publication Information
The Journal of the Korea Contents Association / v.20, no.1, 2020 , pp. 485-494 More about this Journal
Abstract
This study analyses the needs of workers at foreigners-only casinos in Korea on English for Specific Purposes (ESP). It also examines the most ideal English instructor for them and the motivations for their learning English. A total of ninety-nine casino workers in Seoul and Busan participated in the survey. Of the four language skills, English speaking is the most necessary area for them to learn and listening is the second. The most difficult part of communicating in English for them to learn is also speaking, followed by listening. This indicates that the area that they need to study and the area in which they have difficulty communicating in English have the same ranking. The participants in the marketing department had the longest working hours in English, and they were significantly different from those in other departments. Regardless of their departments, the participants responded that speaking is the most necessary area to learn English. They mentioned that their biggest motivation for learning English is self-realization, followed by smooth work. The most ideal English instructor was a Korean instructor with casino working experience, followed by a bilingual Korean instructor. This showed their preference for Korean English teachers with casino working experience. This study might be meaningful since it provides information on a new field, casino workers, by analyzing their needs on ESP. It is suggested that this may contribute to setting the direction of English curriculum for casino workers in the future.
Keywords
Casino Workers; Needs Analyses; Speaking; Motivation; English for Specific Purposes;
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