• 한국IT서비스학회:학술대회논문집
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• 2005.11a
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• pp.85-90
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• 2005

IT서비스 관리에 대한 국내 시장은 전문 SI기업들의 IT아웃소싱 사업 모델을 대상으로 한다. 국내 SI기업들은 전격적으로 IT아웃소싱을 선택하고 SLA를 체결한 그룹 관계사들을 대상으로 IT서비스를 제공해왔기에, 상대적으로 해외 open market에 비해 SLA 적용 효과에 대한 해석과 설명의 노력을 간과했다. 본 연구에서는 12개 고객 기업 사례를 바탕으로, S기업의 4개년간 서비스수준 관리 이력을 분석함으로써 IT서비스 제공자의 서비스 품질 제고에 기여한 서비스수준 관리의 효과를 규명하였다. 첫째로 서비스수준 관리 항목별 목표수준 설정의 효과, 둘째, 서비스 유형별 Target-time 설정의 효과, 셋째, 고객 기업의 사업 영향도에 따른 중요도 구분의 효과, 넷째, 제재와 보상의 적용을 통한 서비스수준 관리의 효과를 분석하였다. 본 연구는 고객 기업과 SLA 체결을 통한 IT서비스 제공자의 서비스수준 관리 효과를 수치적 결과로 입증했다는 데 의의가 있으며, 본 연구를 기반으로 한 후속 연구과제는 IT서비스 제공자의 서비스수준 관리를 통한 서비스 품질 제고 효과가 IT아웃소싱의 비용 절감 효과에 미치는 영향 분석이 되어야 할 것으로 기대한다.

• Journal of Korea Technology Innovation Society
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• v.11 no.2
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• pp.314-334
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• 2008

This study aims to analyze the economic impact of IT industries to the Korean economy using IO tables from 1980 to 2003. As a result for the comparison with the economic impacts subject to 9 major industries, an importance of IT industries in Korean economy is likely to have increased very rapidly since 1980. And we also found that the production effect and spillover effect of Korean IT industry has steadily reduced whereas its price effect is still large.

• The Journal of Society for e-Business Studies
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• v.11 no.1
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• pp.91-112
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• 2006

Unlike typical corporate investments, IT expenditures have direct impact on many aspects of a business, including those that are difficult to quantify. Therefore, financial indicators alone do not do justice to the full effect of an If investment. Proposed in this paper is a methodology to measure the return on IT investments, including non-financial impacts expressed in terms of monetary values. This methodology shows tangible cost as well as hidden cost by analyzing total cost of ownership. The methodology also produces ROI by performing cost benefit analysis including financial and non-financial factors. This paper suggests a more objective validation of If's impact on the business activities. It rationalizes investment priorities and provides a systematic approach to effective IT investment.

• Journal of Korea Technology Innovation Society
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• v.9 no.2
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• pp.279-303
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• 2006

We consider IT equipment industry, especially IT equipment exports, in Korea. Currently IT equipment exports are about 30% of the total exports in Korea. Furthermore the amount of IT equipment exports continues to increase. The impact of IT equipment exports to Korea economy must be large enough. However the research on this impact analysis is not found easily. In this paper we analyze the economic repercussion effects of IT equipment exports from 2002 to 2005 by using the Input-Output Analysis. The status of IT equipment exports in Korea is summarized. The extensive results on various levels of IT equipment industry are proposed.

• Journal of Digital Convergence
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• v.13 no.1
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• pp.191-203
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• 2015

IT is based industry on finance and insurance services and is essential equipment of survival for competitive on market. The importance of IT industry on finance and insurance is bigger than other industries. So, This study examinate effects of hardware and software divided by IT industry on each 6 finance and insurances. Research models are production inducing effects of Demand-Driven model, Shortage effects of Supply-Driven model finally, Leontief's price model by using data for analysis is Input-Output table for 2000~2009. Results are that IT Service effects are more impact than IT hardware effects on Finance and Insurance Service. Especially, IT service's supply shortage effects is 0.0847KWR to produce 1KRW of finance and insurance service for 2-fold increase compared to 2000. In addition, Central Bank and banking institutions of finance and insurance services are the greatest impact from IT industry. These are which is increasing to interdependence between IT industry and finance and insurance service.

• 한국IT서비스학회:학술대회논문집
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• 2007.11a
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• pp.495-498
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• 2007

본 논문에서는 VAL IT기법을 이용한 정보시스템감리의 효과성 평가방안에 대하여 논한다. 먼저 감리의 효과정과 VAL IT 기법의 개념을 소개한 후, VAL IT 프레임워크의 프로세스 및 주요관리 실무 요소에 대하여 설명한다. 끝으로 정보시스템감리의 효과성 평가에 VAL IT 기법을 이용하는 방안에 대하여 고찰한다.

• Information Systems Review
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• v.8 no.3
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• pp.201-223
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• 2006

This study surveys the current state of the art in the field of IT investment and performance in domestic finns and investigates the statistical significance of various hypothesis of previous relevant researches. Data of 145 information systems of 133 firms have been collected. The amount of IT budget in 2005 has increased to the level of 2.53% of gross revenue of the firms and IT business value has also increased as compared to the previous year. As results of MANOVA test, it has been found that the amount of IT budget does not affect the level of IT business value. In other words, the relationship between IT investment and IT business value does not exist. And among ten factors which has been known to determine IT business value in previous researches, only three factors have been found to affect the level of IT business value: the technical quality of information systems, CIO leadership in the context of resource allocation and decision makings, and the capability and commitment of the user department. These finding provide insight for both practitioners and researchers.

• The Journal of the Korea Contents Association
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• v.7 no.9
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• pp.156-166
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• 2007

Traditional financial approaches have been failed to satisfy the firms in evaluating the payoffs from information technology(IT) investment. This research developed a processed-oriented model to evaluate the impacts of IT on the primary business activities within the value chain. The model proposed in this research incorporates corporate goals for IT and strategic alignment as key measurements of IT impacts. We found that corporate goals for IT can be classified into one of four categories: unfocused, operations focus, market focus, and dual focus(operations and market focus), using survey data collected from 137 corporate executives in Korea. The empirical analysis confirms that corporate goals for IT are useful indicators of impacts from IT in that executives in firms with more focused goals for IT perceive higher payoffs from IT in the value chain. We also found that strategic alignment contributes to higher perceived levels of IT payoffs.

• The Journal of Society for e-Business Studies
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• v.11 no.1
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• pp.53-67
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• 2006

It is difficult to justify an IT investment unless the investment is expected to have a direct impact on a corporation's performance under rapidly changing business environment. It is important to demonstrate the benefit of the investment through a pre-investment assessment process to induce the executive's decision. This paper presents a methodology to assess the investment by analyzing cost and benefit of the investment. This methodology shows tangible cost as well as hidden cost by analyzing total cost of ownership. The methodology also produces ROI by performing cost benefit analysis including financial and non-financial factors. This paper suggests a systematic way to support If investment decision marking process by evaluating the investment objectively.

• The KIPS Transactions:PartD
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• v.14D no.1 s.111
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• pp.107-120
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• 2007

When it tomes to IT investment, it's a challenge for the management to make the right decision. Unlike investment in other business area, it's hard to measure direct cost vs. effect in IT business. To validate the investment in IT, it is required to establish objective assessment system that both provider and beneficiary of information can accept, and it is also required to suggest an assessment tool of fixed quantity that includes measuring standards and method for the economic effect of new investment. This study, therefore, has developed IT ROI Methodology that can prove investment validity by accepting the strong points of the existing models while complementing their weak points and by analyzing IT Investment and IT Efforts. It also has built an IT ROI System that reflects the methodology which is applied to 21 companies of 5 business categories. This system is designed to provide effective and objective decision-making tool for IT investment by proving what positive impacts IT could have on business activities.