• 산업경영시스템학회지
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• 제30권3호
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• pp.135-149
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• 2007

This paper investigates the relative effect of each ISO 9001 : 2000 quality management system's requirement and business performance. The empirical tests are conducted in ISO 9001 certification companies. As a result, the $1^{st}$, it shows the requirements positively affect performance of financial. The $2^{nd}$, also it shows the requirements positively affect non-financial performance. The $3^{rd}$ also it show the non-financial performance positively effect performance of financial performance.

• 산업경영시스템학회지
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• 제22권53호
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• pp.99-109
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• 1999

The International Organization for Standardization(ISO) is a worldwide federation of national standards bodies. Through ISO Technical Committees(TC), various International Standards are being carried out. Each member body interested in a subject for which a TC has been established has the right to be represented on that committee. ISO collaborates closely with the International Electro-technical Commission(IEC) on all matters of electro-technical standardization. ISO established the ISO 9000 Family standard in 1987, and International Standard ISO 9000-3 was worked by ISO/TC 176, Quality management and quality assurance, Subcommittee 2(SC 2), Quality systems, in accordance with the ISO/IEC Directives, Part 3: 1997 Rules for the structure and drafting of International Standards, Many organizations have applied the ISO 9000-3 for their quality system standard in the software sector. That means that ISO 9000-3: 1991 and ISO 9000-3: 1997 have been used successfully by the software industry as the internationally accepted interpretation of ISO 9001 for the development and maintenance of computer software. Additionally ISO 9000-3: 1997 involved how the software life cycle processes defined in ISO/IEC 12207: 1995, Information Technology - Software Life Cycle Processes related to the requirements of ISO 9001:1994. After having performed full reviews of the WD3, CD1, CD2 and DIS drafts of the future ISO 9001:2000, this document will partly replace the part of ISO 9000-3: 1997 for measurement analysis and improvement of quality management system in computer software industry, as an interpretation for organizations and certification bodies, which will be withdrawn when ISO 9001:1994 is replaced by ISO 9001:2000,.

• 품질경영학회지
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• 제32권2호
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• pp.37-58
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• 2004

This study examines the effects of ISO 9001:2000 Quality Management System(QMS). Before accrediting it, it is affected by the top management leadership and corporate culture. After finishing the accreditation, some companies form quality culture, but some companies do not. That affects the corporate performance. If quality culture forms, companies performance will be good. But if not, companies performance will be bad. The accreditation of ISO QMS is not the end goal for the companies but forming the quality culture will enhance the corporate performance.

• 한국콘텐츠학회논문지
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• 제7권12호
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• pp.231-237
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• 2007

최근에 많은 정부출연 연구기관과 정보유통서비스 기관들이 ISO 9001 품질경영시스템을 도입하여 그들 조직의 업무 수행도를 향상시키는데 대한 관심이 두드러지게 증가하고 있는 실정이다. 하지만 도입시에 조직의 특성 및 현황을 제대로 반영하지 않아서 시스템의 요구사항과 프로세스가 지향하는 목표화의 현실적 차이 때문에 ISO 9001 품질경영시스템 운영에 따른 효과를 제대로 누리지 못하고 있다. 이에 한국과학기술정보연구원(KISTI)은 프로세스 표준화를 통한 생산성 증대 및 조직의 경쟁력 증가를 위해 ISO 9001 시스템의 요구사항을 반영하기 위한 프로세스 분석을 통하여 표준시스템 지향적 프로세스를 도출하였다. 그 결과, KISTI는 2003년 11월 11일에 ISO 9001:2000 인증을 받았고, 품질경영 업무를 수행함으로서, 고객 만족도 증가, 업무의 효율성 증대 및 업무처리 시간 단축 등의 효과를 얻을 수 있었다.

• 산업경영시스템학회지
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• 제23권60호
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• pp.57-65
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• 2000

This paper suggests the direction of documentation that enables the certified organizations to transform smoothly into newly revised ISO 9001:2000 Quality Management System. Documentation and control of records are major concerns not only to certified organizations but also to consultants and auditors of certification bodies. The revised standards ISO 9001:2000 requires a significantly reduced emphasis on the needs for documented procedures than the ISO 9001:1994 version of the standard. This paper describes documented procedures and records be kept as a minimum needed by organizations in accordance with the requirements of control of documents and records. This enables each individual organization to establish Quality Management System effectively and perform continual improvement activities.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2001년도 춘계학술대회
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• pp.127-136
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• 2001

본 연구는 ISO 9001：1994에 기초한 TL 9000 요건： R 2.5 추가요구사항과 문서화 영향에 대해 언급하고 6가지 LCM 모델을 제시한다. 끝으로 ISO 9001 : 2000에 기초한 TL 9000 요건 : R 3.0 추가요구사항을 R 2.5의 대비표로 소개한다.

• 품질경영학회지
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• 제37권2호
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• pp.12-21
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• 2009

Organizations worldwide have implemented quality management system, ISO 9001:2000 and environmental management system, ISO 14001:2004. Researches have been conducted regarding occupational health and safety management system, integration of these management systems, and extension to corporate social responsibility and sustain ability management system, ISO 26000. This paper examines quality and environment management systems for machinery and metal companies using audit results. We perform statistical tests to see if there are any significant differences of minor nonconformities for requirements of ISO 9001:2000 and ISO 14001:2004 based on implementation motive, operating periods, and organization's size. We also present causes and reasons for statistical differences and minor nonconformities to use as references for implementing efficiently quality management system and environment management system.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2000년도 춘계학술대회
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• pp.423-426
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• 2000

본 연구에서는 $6\sigma$의 DMAIC, Ford의 8D 프로세스, 품질기술 분임조 개선활동, PDCA, S-PPM, 100PPM 개선활동, Feigenbaum, Juran 등이 제시한 다양한 문제해결 또는 품질, 공정, 경영혁신 등의 기법을 상호 비교하여 통합(Fusion), 공유(Sharing)할 수 있는 방안을 제안하며, ISO 9001:1994, 2000에 의한 품질시스템, 품질코스트(COQ)와 의 통합 구축방안을 제안한다.

• 품질경영학회지
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• 제31권4호
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• pp.184-193
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• 2003

PL has been developed centering around England and America. Recently many countries are introducing PL system changing the world a single economic bloc based on the rapid development of Technology and Economy. This paper is studied with related literatures and theses, organizational consulting cases within the framework of the firm as the central operating bodies of PL system. In the past, Some papers about System Integration which was operated as a same Certificate System and enacted in a single organization, was studied and presented. But most of papers was a theoretical study related model and conception. In this situation Government supports PSMS of a single system at government expense to 100­200 companies for improving organizational confrontation ability of PL this year. This paper proposed a design and effect of Integration system model based on the analysis of ISO 9001：2000, KS, PSMS and ISO 14001. The integrated system has the following three distinctions. Firstly, KS is a national establishment, national leading certification and forcing standard. Secondly, ISO 9001：2000 and ISO 14001 are an international organization's establishment, non­official certification and optional standard. Finally, PSMS isn't a national law and forcing matter. And it isn't the concept of certification but the operational system by itself. Also if a lawsuit by defect is happened, it is very dangerous. This paper, which is integrated by four management systems and has many consulting cases, is the first in this department and is different from others. Also If people has the basic knowledge about management system, they can directly connect it to the organizational system according to this paper's guidance. It is very good result in this study because the law of PL is executed now.

• 한국문헌정보학회지
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• 제38권3호
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• pp.85-101
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• 2004

정보사회에서의 정보혁명은 많은 분야에서 전통적으로 행하던 업무 프로세스의 변화를 가져왔고 이러한 프로세스를 기반으로 21세기 지식정보사회의 패러다임이 새롭게 형성되어가고 있다. 이러한 환경변화 속에서 ISO 9000은 조직의 품질관리시스템을 개발하기 위한 국제적인 표준이 되었다. 효과적인 품질관리시스템은 기업의 제품 또는 서비스가 언제든지 고객의 요구를 충족시켜 줄 수 있는 환경을 제공하기 때문이다. 이러한 이유로 인해 근래에 정보 유통 서비스 분야의 품질향상을 위한 품질경영시스템의 도입에 대한 연구가 진행되어지고 있다. 본 연구에서는 지식정보의 유통과 서비스에 있어서 질적인 향상을 위한 노력의 일환으로 지식정보 유통${\cdot}$서비스 분야의 품질체계를 확립하는 ISO 9001:2000 인증제도의 도입과 운영에 대한 방향 및 사례를 제시함으로써 지식정보 유통${\cdot}$서비스 품질향상에 도움이 되고자 한다.