• 제목/요약/키워드: ISO/TS 16949

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ISO/TS 16949 품질경영시스템이 고객만족과 조직성과에 미치는 영향에 관한 연구 (A study on effects of ISO/TS 16949 quality management system on customer satisfaction and organizational performance)

  • 김민경;강경식
    • 대한안전경영과학회지
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    • 제19권1호
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    • pp.145-156
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    • 2017
  • This study was conducted to grasp problems of the present and investigate the real condition of organizations by making how an organizational ISO/TS 16949 quality management system has a positive effect on process improvement, perceived organizational support has a significant effect on the relationship between ISO/TS 16949 requirements and process improvement, process improvement has a positive effect on customer satisfaction and organizational performance research projects. For doing them, it tris to suggest an effective application plan of ISO/TS 16949 certification through improvements about corporate quality management systems of the automobile field by investigating and analyzing literature of the precedent studies and ISO/TS 16949 certification effects actually, conducting and analyzing an survey on effects on customer satisfaction and organizational performance, and drawing the problems.

ISO/TS16949 품질경영시스템 인증에 따른 경영성과에 관한 연구 (A Study on Management Performance by ISO/TS 16949 Quality Management System Certification)

  • 박종영;홍정의;김광수
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2009년도 추계학술대회
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    • pp.269-288
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    • 2009
  • After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.

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ISO/TS16949 품질경영시스템 인증에 따른 경영성과에 관한 연구 (A Study on Management Performance by ISO/TS 16949 Quality Management System Certification)

  • 박종영;홍정의;김광수
    • 대한안전경영과학회지
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    • 제11권3호
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    • pp.227-237
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    • 2009
  • After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.

Lean DFSS와 ISO/TS16949 APQP의 통합에 관한 연구 (A study of synthesis method Lean DFSS and Advanced Product Quality Planning of ISO/TS16949)

  • 권석;이강군
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2006년도 추계 학술대회
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    • pp.381-388
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    • 2006
  • 많은 6시그마 혁신을 하는 기업 중에서 IS09000 시리즈나 IS0/TS16949 인증을 받고 있다. 그럼에도 불구하고 6시그마 도입 초기부터 ISO/TS16949와 통합운영을 생각하고 추진하는 곳은 많지 않다. ISO/TS16949에서는 기업전반의 프로세스에 많은 중점을 두고 있다. 그 중에서도 APQP(Advanced Product Quality Planning)은 제품 초기에서 부터 명확한 품질계획 업무 프로세스를 가지고 활동을 하라는 필수 프로세스를 요구하고 있다. 그러나 구체적인 Flow나 단계는 각 기업체의 특성에 맞기고 있다. 6시그마의 Lean DFSS는 이러한 제품개발 프로세스의 구체적인 전개단계를 제공 하고 있다. 여기에 APQP에 서 요건으로 명시한 각 프로세스 단계마다 인풋(Input)요소, 아웃풋(Output) 요소, 타켓(Target), 그 프로세스를 책임질 구성원, 핵심성공요인(KSF), 핵심성공지수(KPI), 단계마다의 FMEA(Failure Mode Effect Analysis) 분석을 대응하면 도입 초기에서 부터 상호 유기적이면서 효과적인 System이 된다.

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신뢰성과 관련된 요구사항에 대하여 ISO 9000, QS-9000, ISO/TS 16949 시스템의 비교분석 (Analysis of the Reliability Requirements in ISO 9000, QS-9000, ISO/TS 16949 system)

  • 박채원;김광섭
    • 한국신뢰성학회:학술대회논문집
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    • 한국신뢰성학회 2004년도 정기학술대회
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    • pp.249-261
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    • 2004
  • 최근 10여년 사이에 여러 국가의 많은 기업들이 ISO 9000 인증을 획득하였고 특정 분야에서는 ISO 9000에 고객에 의해 특별히 요구되는 내용을 추가하여 인증이 이루어지고 있는데 특히 자동차 분야의 QS 9000과 ISO/TS 16949가 그 예가 될 수 있겠다. 따라서 인증의 근간이 되는 규격인 ISO 9000을 비롯하여 QS 9000과 ISO/TS 16949에서 요구되는 내용이 매우 중요시된다고 할 수 있으며 또한 그 중에서도 제품의 설계 및 제조과정에서 언급되고 있는 설계 FMEA나 공정 FMEA 및 게이지 R&R과 같은 신뢰성과 관련된 내용들은 특히 중요한 요소라고 할 수 있겠다. 이에 본 연구에서는 각 시스템에 있어 신뢰성 관련 내용을 검토, 분석함으로써 각 시스템에서 신뢰성 요구 사항들이 어떻게 규정되어 있는지를 비교, 분석하고 그 적용 사례를 통하여 합리적 적용 방법들을 제시하였다. 또한 자동차 분야 외에도 이와 같은 신뢰성과 관련하여 요구되는 사항들이 많이 있을 수 있겠으나 이에 대해서는 추후 연구, 검토를 계속해 나갈 예정이다.

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ISO/TS16949 APQP 프로세스와 Lean DFSS 프로세스의 통합에 관한 연구 (A study of synthesis method Lean DFSS and Advanced Product Quality Planning of ISO/TS16949)

  • 권석;이강군;이상복
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2006년도 춘계학술대회
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    • pp.456-460
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    • 2006
  • 많은 6시그마 혁신을 하는 기업 중에서 ISO9000 시리즈나 ISO/TS16949 인증을 받고 있다. 그럼에도 불구하고 6시그마 도입 초기부터 ISO/TS16949와 통합운영을 생각하고 추진하는 곳은 많지 않다. ISO/TS16949에서는 기업전반의 프로세스에 많은 중점을 두고 있다. 그 중에서도 APQP(Advanced Product Quality Planning)은 제품 초기에서부터 명확한 품질계획 업무 프로세스를 가지고 활동을 하라는 필수 프로세스를 요구하고 있다. 그러나 구체적인 Flow나 단계는 각 기업체의 특성에 맞기고 있다. 6시그마의 Lean DFSS는 이러한 제품개발 프로세스의 구체적인 전계단계를 제공하고 있다 여기에 APQP에서 요건으로 명시한 각 프로세스 단계마다 Input요소, Output요소, Target, 그 프로세스를 책임질 구성원, 핵심성공요인, 핵심성공지수, 단계마다의 FMEA(Failure Mode Effect Analysis) 분석을 대응하면 도입 초기에서부터 상호 유기적이면서 효과적인 System이 된다.

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A Study on a Methodology of Integrating Lean DFSS and Advanced Product Quality Planning (APQP) in ISO/TS16949

  • Kwon, Sok;Lee, Kang-Koon;Park, Young-H.
    • International Journal of Quality Innovation
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    • 제8권3호
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    • pp.173-187
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    • 2007
  • Many 6-sigma innovation companies are obtaining ISO9000 series or ISO/TS16949 certifications. However, not many of them have considered the integrated management of ISO/TS16949 at the time of 6-sigma introduction. ISO/TS16949 focuses on the process of an overall company. In particular, APQP (Advanced Product Quality Planning) requires that from the beginning all the planning should have a clear quality planning business process. Each company can decide the best course of action to suit its individual needs. Lean DFSS in 6-sigma offers the concrete development steps of the product development process. And if analyses of Input, Output, Target, Process, KSF, KPI, and FMEA is done in each process and clearly defined in APQP, mutual organic and effective systems can be initially achieved.

ISO/TS16949를 기반으로 한 IEC 60300 구축 방향 (An Approach for Implementing IEC 60300 based on ISO/TS16949)

  • 김종걸;김창수
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 2006년도 춘계공동학술대회 논문집
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    • pp.124-127
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    • 2006
  • IEC 60300 is an advanced Dependability Management System(DMS) designed for highly qualified company. ISO/TS 16949 is an Quality Management System enforced reliability activities. It is now hot issue how to set up and implement DMS. This paper presents an approach for implementing Dependability Management System(IEC 60300) based on Quality Management System(ISO/TS16949). We analyse the difference and relationship between these two systems, and suggest an quantitative method for evaluating DMS by introducing MIR(Maturity Index for Reliability). Finally we analyse the level of reliability activities in these systems by MIR.

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ISO/TS16949 APQP Zero Defect 달성을 위한 개발기법의 적용사례에 관한 연구 (The ISO/TS16949 the research regarding the application instance of the development technique for a APQP zero defect attainment)

  • 문찬오
    • 경영과정보연구
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    • 제22권
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    • pp.211-229
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    • 2007
  • The ISO/TS16949 APQP goal of defect prevention and decrease of spread waste, is the customer satisfaction which leads a continuous improvement and profit creation. The quality expense where the most is caused by but with increase of production initial quality problem occurrence is increasing to is actuality. Like this confirmation amendment. with the problem which is forecast in the place development at the initial stage which it does completeness it does not confront not to be able, production phase to be imminent, the problem accumulates and it talks the development shedding of which occurs. In opposition, prediction confrontation. is forecast in development early stage to and it is a structure which does not occur a problem to production early stage. Like this development is a possibility of accomplishing competitive company from production phase. Which attains an goal of, chance cause it leads a APQP activity (common cause) with special cause prevention & detection the connection characteristic of the focus technique against a interaction is important. And the customer requirement satisfaction and must convert a APQP goal of attainment at the key characteristics action step. (1) The Prevention - with Design FMEA application prevention of the present design management/detection, (2) the Detection (prevention/detection) - with Process FMEA application prevention of the present process control/detection, (3) Special Cause - statistical process control (SPC) 4M cause spread removal, (4) Common Cause - statistical process control (SPC) the nothing zero defect which leads the continuous improvement back of spread with application it will be able to attain with application.

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