• 제목/요약/키워드: Human Resource Capability

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Isomorphism, Human Resource Capability and Its Role in Performance Measurement and Accountability

  • WULANINGRUM, Puspita Dewi;AKBAR, Rusdi;SARI, Martdian Ratna
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.1099-1110
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    • 2020
  • This research tests the effects of institutional pressures, the use of performance measurement systems and accountability, and moderation effects of human resource capability between institutional pressures and the use of performance measurement systems in the Local Government institutions in Indonesia. The research aims to provide empirical evidence both quantitatively and qualitatively that isomorphism institutional pressures occurred in the scope of implementation of the performance measurement system and accountability in the public sector organizations and to show the importance of human resource capability enhancement in reducing external pressure impact. In addition, it tries to develop the correlation model of institutional pressures, human resource capability, implementation of the performance measurement system, and accountability of public sector organizations. The research used mixed methods with sequential explanatory design. The data collection used surveys and interviews in 209 regency/Special Region of Yogyakarta and Central Java local governments as samples. The research result indicated that the institutionalization process of the performance measurement is influenced by institutional pressures, especially coercive and mimetic pressures. Human resource capability was unable to weaken institutional pressures effects in the performance measurement system implementation. The research also proved that the use of a performance measurement system was able to improve local government institution accountability.

인적자원능력이 정보시스템 아웃소싱 성공에 미치는 영향에 있어서 IT거버넌스의 매개효과 (IT Governance Mediated the Effect of Human Resource Capability on Information Systems Outsourcing Success)

  • 이종만
    • 한국콘텐츠학회논문지
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    • 제9권7호
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    • pp.285-293
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    • 2009
  • 본 연구의 목적은 인적자원능력이 정보시스템 아웃소싱 성공에 미치는 영향에 있어서 IT 거버넌스의 매개적 변수효과 모형을 개발하고 검증하는 것이다. 본 연구를 위해 설문방법을 이용하였고, 분석을 위한 데이터는 연매출 100억이상 기업을 대상으로 수집한 총 108개의 데이터를 적용하였다 그리고 자료의 분석은 구조방정식모형을 사용하였다. 분석결과, 첫째, 인적자원능력은 정보시스템 아웃소싱 성공에 직접적인 영향을 미치기 보다는, IT 거버넌스를 매개로하여 영향을 미치는 것이 더 효과적인 것으로 나타났다. 둘째 인적자원능력 중에서 준비능력과 관계능력이 IT 거버넌스에 영향을 미치는 주요 변수인 것으로 나타났다. 본 연구의 결과는 정보시스템 아웃소싱 분야에서의 IT 거버넌스의 역할을 제시하였다는 점에서 의의가 있다.

중소기업의 지식기반자원과 양면성 역량이 수출성과에 미치는 영향 (Effects of Knowledge-based Resource and Ambidextrous Capability on Export Performance in SMEs)

  • 류동우
    • 무역학회지
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    • 제45권2호
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    • pp.31-49
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    • 2020
  • The purpose of this study is to investigate the effects of knowledge-based resource and ambidextrous capability on their export performance of small and medium-sized enterprises (SMEs). Drawing on an extensive review of the literature on Knowledge-based resource and ambidextrous capability, hypotheses are developed and tested using a sample of 284 SMEs in South Korea. Structural equation modeling was applied. As a result of analysis, first, international entrepreneurship has a significant effect on ambidextrous capability. Second, human capital has significant influence on ambidextrous capability. Third, ambidextrous capability has a significant effect on export performance. The results indicate that their knowledge-based resources ware significant driver of their ambidextrous capability. and that their ambidextrous capability was significant driver of their export performance. In the final conclusion section, implications and limitations of research results and suggestions for future research are discussed.

호텔 서비스 자원에 따른 운영역량과 성과의 차이에 관한 연구 (Service Resource, Capability and Performance: an Exploratory Study on Hotel Industry)

  • 조정은
    • 품질경영학회지
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    • 제41권4호
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    • pp.513-525
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    • 2013
  • Purpose: The purpose of this paper are to propose a strategic map for hotel industry through analyzing the relationship between service resource, operational capabilities, and performance. Methods: A phone survey was conducted among Korean hotels, and 102 data sets were collected. Measurement items are assessed using both cognitive and objective scales. Results: As results, 'superior group', which is superior in both physical resources and human resources, is excellent in all capabilities and also in room occupancy rate. On the other hands, 'inferior group', which is inferior in both physical resources and human resources, shows lower achievements is in most areas except speed. In addition, physical superior group is better than human superior group in most capabilities except speed, but human superior group shows better results than physical superior group in both room occupancy rate and customer satisfaction. Conclusions: Through the empirical analysis, the conclusions attained are as follows; First, human resources affect customer satisfaction more directly that physical resources. Second, the balancing between physical resources and human resources has an importance to improve operational capabilities.

기술혁신역량과 매출성과에 기술개발소요기간이 미치는 조절효과 (The Moderating Effect of Technology Development Period on the Relationship between Technology Innovation Capabilities and Sales Performance)

  • 이민호
    • 산업경영시스템학회지
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    • 제44권3호
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    • pp.240-247
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    • 2021
  • As competition among companies has intensified and the life cycle of products has been shortened, strong innovation is needed to meet consumers' needs. In addition, it is necessary to shorten the life cycle of the product and reduce the time required for technology development for the competitive advantage of the product. In particular, venture companies where new technologies and ideas are important require more innovative capabilities than others companies. Therefore, this study analyzed the impact of technology innovation capabilities (product development process capability, human resource capability and financial capability) on sales by technology development for small and medium venture companies and analyzed moderating effect of technology development period on the relationship between technology innovation capabilities and sales by technology development. The data of 'Small and Medium Business Technology Statistics' collected by the government every year were used for analysis. Technology-intensive ventures were extracted from this data. In addition, the moderating effect was analyzed through hierarchical regression analysis. This study shows that product planning capability, test capability, and R&D expenditure have a positive impact on sales by technology development. In this study, the product development period showed a positive moderating effect on product development capability and sales performance. On the other hand, the product development period showed a negative moderating effect on R&D expenditure and sales by technology development.

통제 아키텍처를 이용한 정보자원 관리 (Information Resource Management Using by Integrated Control Architecture)

  • 김정욱
    • 품질경영학회지
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    • 제38권1호
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    • pp.64-74
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    • 2010
  • Since management of information resources is getting more complicated in the distributed, heterogeneous computing environment, the capability of monitoring and controlling the dispersed information resources is perceived as a critical success factor for the effective enterprise-wide information resource management. Integrated Control Architecture(ICA) provides that capability. Utilizing such architecture, we can manage corporate information resources more efficiently, perform impact analysis for changes in information resources, and alleviate the human effort by automating the monitoring of critical information resources. In this paper, we propose a conceptual framework and metamodel of ICA.

Knowledge-driven Dynamic Capability and Organizational Alignment: A Revelatory Historical Case

  • Kim, Gyeung-Min
    • Asia pacific journal of information systems
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    • 제20권1호
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    • pp.33-56
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    • 2010
  • The current business environment has been characterized as less munificent, highly uncertain and constantly evolving. In this environment, the company with dynamic capability is reported to be more successful than others in building competitive advantage. Dynamic capability focuses on the link between a dynamically changing environment, strategic agility, architectural reconfiguration, and value creation. Being characterized to be flexible and adaptive to market circumstance changes, an organization with dynamic capability is described to have high resource fluidity, which represents business process, resource allocation, human resource management and incentives that make business transformation faster and easier. Successful redeployment of the resources for dynamic adaptation requires organizational forms and reward systems to be well aligned with firm's technological infrastructures and business process. The alignment is considered to be an executive level commitment. Building dynamic capability is knowledge driven; relying on new knowledge to reconfigure firm's resources. Past studies established the link between the effective execution of a knowledge-focused strategy and relevant setting of architectural elements such as human resources, structure, process and information systems. They do not, however, describe in detail the underlying processes by which architectural elements are adjusted in coordinated manners to build knowledge-driven dynamic capability. In fact, understandings of these processes are one of the top issues in IT management. This study analyzed how a Korean corporation with a knowledge-focused strategy aligned its architectural elements to develop the dynamic capability and thus create value in the dynamically changing markets. When the Korean economy was in crisis, the company implemented a knowledge-focused strategy, restructured the organization's architecture by which human and knowledge resources are identified, structured, integrated and coordinated to identify and seize market opportunity. Specifically, the following architectural elements were reconfigured: human resource, decision rights, reward and evaluation systems, process, and IT infrastructure. As indicated by sales growth, the reconfiguration helped the company create value under an extremely turbulent environment. According to Ancona et al. (2001), depending on the types of lenses the organization uses, different types of architecture will emerge. For example, if an organization uses political lenses focusing on power, influence, and conflict. the architecture that leverage power and negotiate across multiple interest groups would emerge. Similarly, if an organization uses economic lenses focusing on the rational behavior of organizational actors making choices based on the costs and benefits of action, organizational architecture should be designed to motivate and provide incentives for the actors (Smith, 2001). Compared to this view, information processing perspectives consider architecture to be designed to maximize the capacity of information processing by the actors. Using knowledge lenses, the company studied in this research established architectural elements in a manner that allows the firm to effectively structure knowledge resources to form dynamic capability. This study is revelatory single case with a historic perspective. As a result of this study, a set of propositions and a framework are derived, which can be used for architectural alignment.

다각화된 기업의 기술혁신과 조직화 방식 : 지식기반이론 관점을 중심으로 (Organizing Mechanisms and Technological Innovation in Diversified Corporations : A Perspective of Knowledge-based Theory of the Firm)

  • 김희천;배종석;허문구
    • 지식경영연구
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    • 제10권4호
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    • pp.93-114
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    • 2009
  • This paper presents a knowledge-based view of the multi-business firm. The multi-business firm has advantages in technological innovation and knowledge creation to the extent that it embodies various ideas and resources, and recombines them more effectively and efficiently than market contracts. The purpose of this paper is to identify how to organize the multidivisional form (M-form) structure to realize such advantages. We first differentiate within-division innovation and cross-division innovation, and explain why cross-division innovation, despite its higher performance potential, would be more difficult to achieve, compared to within-division innovation. Then, we offer the propositions about how to promote cross-division innovation with references to resource capability and coordination capability that is, in turn, composed of structural and control system, social capital, and human resource management system. We conclude by discussing theoretical and practical implications.

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R&D 혁신역량과 기업성과 간의 관계 연구 (The Empirical Study on Relation between R&D Innovation Capability and Performance in Knowledge-Based Service Firms)

  • 김문선;김수정;남경현
    • 품질경영학회지
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    • 제40권4호
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    • pp.631-640
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    • 2012
  • Purpose: This empirical study is focused on the relationship between innovation capability (R&D and Human Resource innovation) and performance in knowledge-based service firms. Methods: We build research model to test how each of innovation capability on technology and human resource is influenced on their financial and non-financial performance in the knowledge-based service industries. Based on the previous research, we hypothesized the factors are regarded innovation capabilities of the firms as the scale of R&D and human resources. Because this study is especially targeted to the performance of knowledge-based service firms. With the survey on 424 main knowledge-based service firms, the multi-regression analysis was performed. Results: The result showed that the scale of R&D and human resources capabilities are main factors for knowledge-based service firms' performance, which reflects the current industrial structure. Conclusion: This study empirically demonstrated that human resources are most important to the growth of knowledge-based service firms.

글로벌 IS 프로젝트 관리 역량에 관한 연구 (A Study of Project Management Capability in Global Information System Projects)

  • 김경민
    • 산업경영시스템학회지
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    • 제33권3호
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    • pp.225-232
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    • 2010
  • 글로벌 IS 소싱이 확산됨에 따라 다국적 팀원들로 구성된 글로벌 프로젝트 팀이 급격히 늘어나고 있다. 상이한 시간대에 위치한 팀원 간의 상호작용이 필수적인 글로벌 프로젝트는 이러한 시간적, 공간적 복잡성 때문에 프로젝트의 성공적 수행에 많은 어려움을 겪고 있다. 본 연구는 성공적인 글로벌 프로젝트 수행에 필요한 프로젝트 관리 역량에 대한 탐색적인 연구 조사를 하고자 한다. 본 연구는 글로벌 프로젝트 관리 역량을 정보 기술적 역량(IT capability)과 인적 자원 역량(human resource capability)의 관점에서 고찰하였다. 연구 결과에 따르면 기술적 역량으로는 팀원 간의 조정 및 지식 공유 등을 지원하는 협업 도구(collaborative tools)가 프로젝트 성공에 중요한 역할을 하고, 인적 자원 역량과 관련해서는, 기존에 중요시 여겨지던 기술적 지식들 보다는 경영학적 관리 지식 및 의사 소통 능력 등이 중요시 여겨지는 것으로 나타났다. 인적 역량의 관점에서, 본 연구 결과는 해외소싱이 활발해 짐에 따라 프로젝트 관리자(Project Manager, PM)들이 가져야 하는 주요지식으로 기존의 기술적 지식의 비중은 급격히 줄어든 반면, 의사소통 능력, 해외개발 인력관리, 소싱전략 등과 같은 관리에 대한 지식과 비즈니스 업무지식이 점차 중요해 지고 있음을 보여주고 있다. 한국의 해외 소성은 매우 초기 단계에 있지만 본 연구는 차제에 한국의 IT 인력 특히 PM 인력들이 갖추어야 하는 지식요건과 해외소성을 관리하기 위한 기술적 역량 등에 대한 방향을 제시하고 있다는 점에서 의의가 있다.