• Title/Summary/Keyword: Green Satisfaction

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Linking of Egoistic, Altruistic, and Biospheric Values to Green Loyalty: The Role of Green Functional Benefit, Green Monetary Cost and Green Satisfaction

  • IMANINGSIH, Erna S.;TJIPTOHERIJANTO, Prijono;HERUWASTO, Ignatius;ARUAN, Daniel Tumpal H.
    • The Journal of Asian Finance, Economics and Business
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    • v.6 no.2
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    • pp.277-286
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    • 2019
  • The study aims to analyze the influence of egoistic, altruistic and biospheric value on green functional benefit, green monetary cost, green satisfaction and green loyalty. The study analyzes the effect of green functional benefit and green monetary cost on green satisfaction and green loyalty, as well as green satisfaction on green loyalty. The study employs quantitative methods with customers who have green brand purchase experience in Indonesia. Non-probability sampling was conducted using purposive sampling method based on predetermined criteria, which are customers who have already purchase and use green brand products. A total of 402 samples were analyzed using Structural Equation Modelling. The result shows that the data support hypotheses on egoistic and biospheric value, hypotheses on green functional benefit effect to green satisfaction and green loyalty, as well as green monetary cost effect to green loyalty. The other hypotheses are not supported by data. As a conclusion, it is egoistic and biospheric value that has positive effect on green loyalty, while green functional benefit and green monetary cost act as mediation between the value orientation and green loyalty. As managerial implication, green brand marketing strategy should incorporate egoistic and biospheric values in messages in advertising and promotion.

Consumer Satisfaction with Green Credit Card Benefits: The Role of Environmental Self-Accountability and Eco-Label Involvement

  • Kim, Moon-Yong
    • International journal of advanced smart convergence
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    • v.11 no.4
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    • pp.170-176
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    • 2022
  • Given the critical importance of enhancing the level of ESG practices, the current research examines the impact of credit card users' pro-environmental characteristics (i.e., environmental self-accountability, eco-label involvement) on their satisfaction with credit card benefits related to green life. That is, this research investigates whether consumers' satisfaction with green credit card benefits varies depending on their environmental self-accountability and eco-label involvement. Specifically, we predict that (1) for consumers with high (vs. low) environmental self-accountability, their satisfaction with credit card benefits related to green life will be higher (hypothesis 1); and (2) when consumers have high (vs. low) eco-label involvement, they will be more likely to be satisfied with credit card benefits related to green life (hypothesis 2). An online survey (N = 293) was conducted to test the two hypotheses. In support of the hypotheses, the results indicate that (1) respondents who had high (vs. low) environmental self-accountability were more satisfied with credit card benefits related to green life, and (2) respondents with high eco-label involvement, as compared to those with low eco-label involvement, reported greater satisfaction with credit card benefits related to green life. We suggest an important insight into how credit card companies approaching ESG issues can increase their consumers' satisfaction with green credit card benefits, considering consumers' individual characteristics such as environmental self-accountability and eco-label involvement.

Effects of Satisfaction with Green Space on Life Satisfaction and Mediating Effect of Subjective Health Status of the Urban Elderly (도시노인의 녹지환경 만족도가 삶의 만족도에 미치는 영향과 주관적 건강상태의 매개효과)

  • Lee, Sungeun
    • The Journal of the Convergence on Culture Technology
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    • v.6 no.4
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    • pp.371-377
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    • 2020
  • The purpose of this study is to investigate the effects of satisfaction with green space on life satisfaction and to examine mediating effect of subjective health status in the relationship between satisfaction with green space and life satisfaction of older adults living in cities. For the purpose of the study, older adults aged over 65 years old who participated in 2018 Social Survey conducted by Statistics Korea were analyzed. A total of 4,567 older adults were analyzed using multiple regression analyses and significance of mediating effect was examined using bootstrapping method. Results of the analyses showed that satisfaction with green space had a significant effect on life satisfaction. Since a higher level of satisfaction with green space increased the level of life satisfaction, a direct effect of satisfaction with green space on life satisfaction was revealed. Also satisfaction with green space had a significant effect on subjective health status, so persons with a higher level of satisfaction with green space perceive their subjective health more positively. In regard to mediating effect, subjective health status partially mediated the relationship between satisfaction with green space and life satisfaction of the urban elderly. Results of this study show that green space can be used as an intervention method to improve health and life satisfaction of the urban elderly.

Analyses of Residents Satisfaction with the Differences in Green Space Infrastructure for Three Cities, Gwacheon, Uiwang, and Hanam (도시 공원녹지 환경의 차이에 따른 주민 만족도 변화 분석 -과천·의왕·하남시를 사례로-)

  • Park, Eun-Jin;Sung, Hyun-Chan;Seo, Jung-Young;Kang, Kyu-Yi;Sung, Mi-Sung
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.10 no.3
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    • pp.60-70
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    • 2007
  • Green space infrastructures for three cities, Gwacheon, Uiwang, and Hanam, were analyzed in terms of the area of urban parks per capita, the percentage of green space area, the area of green space per capita, and the percentage of vegetation cover in residential area, etc., which are commonly used as criteria for urban green space planning. The differences in green space infrastructure among these three cities were compared to the satisfaction level of residents for their green space. The area of parks per capita corresponded to the satisfaction level when Seoul Great Park in Gwacheon and Misa Park in Hanam were not included. Although these two huge parks accounted more than 90% of the area of urban parks in Gwacheon and Hanam, they serve more people from outside the cities and not likely visited by residents due to lacking of daily accessibility. The percentage of vegetation cover in residential area were considered to affect the satisfaction of residents for green space, whereas the total area of green space or the percentage of green space area in the cities was not related to the satisfaction level. It suggests that the distributions and accessibilities of green space and park service are more important for satisfaction than total green space area indicating urban sustainability.

The Effect of the Perception of Air Pollution on Life Satisfaction and the Moderating of Said Effect with Green Spaces (대기오염 인식이 삶의 만족도에 미치는 영향과 녹지환경 만족도의 조절효과)

  • Lee, Sungeun
    • Journal of Korean Society of Forest Science
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    • v.108 no.4
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    • pp.639-644
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    • 2019
  • The purpose of this study was to examine the moderating effect of green space satisfaction on the relationship between the perception of air pollution and life satisfaction. To achieve this, the current study employed data from the 2018 Social Survey, and a sample of 37,461 participants was analyzed using moderated multiple regression analysis. Results showed that while greater satisfaction with green spaces improved life satisfaction, a more negative perception of air pollution within the community reduced life satisfaction. It was also found that green space satisfaction moderated the relationship between the perception of air pollution and life satisfaction. In other words, greater satisfaction with green spaces buffered the effect of a negative perception of air pollution on life satisfaction. The results of this study suggest that a green environment should be considered an important resource for preventing reduced life satisfaction, and illustrate that there is a need for developing various strategies for the expansion and improvement of green spaces within communities.

A Study on the Effect and Improvement Directions of KGBCC based on the Comparison of Green Residents Satisfaction (친환경 주거단지의 거주자 만족도 비교를 통한 친환경 건축물 인증제도 효과 및 개선방향 연구)

  • Kwon, Hyuk-Jin;Yeom, Dong-Woo;Lee, Kyu-In
    • KIEAE Journal
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    • v.11 no.5
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    • pp.79-90
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    • 2011
  • The KGBCC(Korean Green Building Certification Criteria), which is the assessment standard of green buildings, is not enough to reflect all the current demands of residents. Therefore, the comparative analysis between the certification score and the residents' satisfaction of a promotional green apartment, a awarded green apartment, and a certified green building apartment was carried out to derive improvements of the KGBCC. The residents of selected three apartments were surveyed through the assessment items of the KGBCC. According to the research, the certified green building apartment shows the highest certification score and residents' satisfaction overall, compared with other two apartments. Finally, the improvements of KGBCC were determined through the reason of the residents' dissatisfaction. The KGBCC that is improved by this study can be used for the new assessment standard of green buildings.

The Influence of Green Product Quality and Green Consumer Behavior on Customer Satisfaction and Customer Loyalty (그린제품 품질과 그린소비 행위가 고객만족과 고객충성도에 미치는 영향)

  • Lee, Sung Ho
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.10 no.6
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    • pp.37-46
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    • 2015
  • This study investigates the relationships among product quality, consumer behavior, customer satisfaction, and customer loyalty on environmental viewpoint. For the empirical study it has been attempted to collect data by using a questionnaire including 18 questions. The respondents who had experienced using green or environmental products were 212 college students. In my research 167 valid cases are selected for a data analysis by SPSS based hierarchical regression analysis technique. The results show that green product quality had significant impacts on customer satisfaction and customer loyalty, and cost factor of green consuming behavior had moderating effects between customer satisfaction and customer loyalty. Empirical results imply that green product quality contributes to customer satisfaction and customer loyalty. Additionally, green consumer behavior on customer satisfaction increase customer loyalty.

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Structural Relationships among Benefit Sought, Satisfaction, and Loyalty of Green Tea Consumers: The Moderating Effect of Age (녹차 소비자의 추구편익과 만족, 충성도의 구조관계: 연령의 조절효과)

  • Kim, Kyung-Hee;Park, Duk-Byeong
    • Journal of the Korean Society of Food Culture
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    • v.26 no.4
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    • pp.314-322
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    • 2011
  • The purpose of this study was to examine the structural relationships among the benefit sought, satisfaction, and loyalty of green tea consumers, including the moderating effect of age. Data were collected from 658 residents of Seoul and Gyeonggi-do Province who were 20-years-old and older and who had purchased green tea. The SPSS 15.0 and LISREL 8.80 statistical package were used for the analysis, and frequency, reliability, an exploratory factor analysis, a confirmatory factor analysis, and a path analysis were conducted. The results showed that the health benefit and enjoyment among benefit sought had a positive effect on satisfaction. Satisfaction of green tea consumers had a positive effect on loyalty. The analysis indicated that age moderated the relationship among benefit sought, satisfaction, and loyalty. The results could enable green tea marketers to develop marketing techniques that could expand green tea consumption.

Analysis of Changes in Citizen Satisfaction with Parks & Green Spaces in Daegu City, Korea (대구시 공원녹지에 대한 시민 만족도의 경시적 변화 분석)

  • Eom, Boong-Hoon;Han, Sung-Mi
    • Journal of the Korean Institute of Landscape Architecture
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    • v.39 no.6
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    • pp.67-75
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    • 2011
  • This study was carried out to investigate the changes in citizen satisfaction with parks and green spaces in Daegu. Three surveys were conducted using the same measurement tools in 1986, 2001, and 2010. Major results are as follows: 1. The overall satisfaction level with parks and green spaces increased remarkably over the last25years. Satisfaction levels with city spaces overall were higher than that of nearby surrounding areas. 2. Diversity of green spaces was the most distinguished indicator in increasing level of satisfaction while the management level of green space facilities showed the lowest improvement. 3. The factor analysis for individual variables for satisfaction resulted in two factors: functions and physical conditions were categorized as one factor, and indicators for the planning of green spaces were the other. Using a regression model, the major variables found for satisfaction were diversity, management level of woods, quantitative level, function of static recreation, and management level of facilities, respectively. 4. Regarding satisfaction level by the type of green spaces, green spaces by streets showed a remarkable increase while green spaces in industrial areas showed the lowest improvement. A factor analysis for each type of green space resulted in 3 factors: green spaces of urban parks, green spaces of urban recreational facilities, and green spaces of each district including residential areas and industrial areas.

The Effects of Perceived Value on Satisfaction and Revisit Intention of Green Tea Farm Visitors (녹차밭 방문객의 지각된 가치가 만족과 재방문 의도에 미치는 영향)

  • Yeo, Ho-Keun;Park, Kyong-Tae
    • Culinary science and hospitality research
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    • v.13 no.2
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    • pp.110-122
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    • 2007
  • The purpose of this study was to evaluate the effects of perceived value on the satisfaction and revisit intention of green tea farm visitors. The sample was obtained during the three month period from May 19th, 2006 to May 21st, 2006, and out of 800 copies of questionnaire, 597 copies responded with sincerity were analyzed. First, the perceived value of visitors in green tea farms seemed to have effective relations with satisfaction. Second, the perceived value of visitors in green tea farms seemed to have effective relations with revisit intention. Empirical evidence is obtained for both regional economy and industry and the development of tourism products. Specially, findings from this study suggest that perceived value are strong predictors of revisit intention to green tea farms in Hadong-gun. Several implications for the research result and actual application practices are discussed.

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