• 동아시아경상학회지
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• 제9권2호
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• pp.75-84
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• 2021

Purpose - The purpose of this study is to derive practical implications for human resource management to improve service quality by demonstrating the moderating effect of perceived supervisor support in the relationship between self-leadership, job satisfaction, and customer orientation. Research design, data, and methodology - 800 questionnaires were distributed and collected for beauty service companies with two or more employees. Among them, 602 data were analyzed using SPSS 24 and AMOS 24. For the assessment of goodness of fit of the models, TLI, CFI, RMSEA indices were used. Result -The empirical results are as follows. First, it was found that self-leadership had a positive effect on job satisfaction and customer orientation. Second, job satisfaction was found to have a positive effect on customer orientation. Third, it was found that job satisfaction had a mediating effect in the relationship between self-leadership and customer orientation. Fourth, empirical data showed that the moderating effect of supervisor support in the relationship between self-leadership on job satisfaction was significant. Conclusion -This study contributed to the expansion of related theories by analyzing the moderating effect of perceived supervisor support in the relationship between self-leadership, job satisfaction, and customer orientation, and provides practical implications for efficient human resource management.

• Educational Technology International
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• 제6권2호
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• pp.43-58
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• 2005

The purpose of this study was to investigate the impact of organizational learning culture on job satisfaction and organizational commitment. Two streams of scholarly work have provided the theoretical foundations for this study. The first stream comes from the literature on learning organization. The second stream of the theoretical foundation comes from an extensive literature on attitude-intention-behavior relationships. In addition, this study was tested three alternative models. Alternative model 1 employed job satisfaction as the mediating commitments variable between learning culture and organizational commitment. Alternative model 2 used organizational commitment as the mediating variable between learning culture and job satisfaction. Finally, alternative model 3 specified a direct impact of learning culture on both job satisfaction and organizational commitment, and reciprocal linkages between these two variables. The results of this study support the hypothesized relations among an organization's learning culture, job satisfaction, and organizational commitment. The findings of this study are various congruent with a widely accepted hypothesis that job satisfaction serves as an appraisal function in evaluating various work environments and determining emotional responses such as organizational commitment. Organizational learning culture is one of the important factors that organizations cannot overlook. Therefore, the findings of this study provide a new direction for researchers seeking to explain the complex relations among these central organizational variables.

• 한국화재소방학회논문지
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• 제28권6호
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• pp.99-107
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• 2014

본 논문에서는 경찰공무원을 대상으로 하여 직무스트레스요인과 직무만족, 조직몰입 간의 영향관계를 살펴보고, 직무 스트레스요인과 직무만족 간의 관계 및 직무만족과 조직몰입 간의 관계에서 사회적 지지의 조절효과를 살펴보았다. 첫째, 직무나 조직의 특성과 관련된 직무스트레스요인들이 직무만족이나 조직몰입에 영향을 주는 것으로 나타났다. 직무만족에 대해 유의미하게 영향을 미치는 직무스트레스요인은 역할모호성과 지각된 비통제감인 것으로 밝혀졌다. 둘째, 직무만족에서 조직몰입에 미치는 영향관계가 아주 크게 나타났을 뿐만 아니라 유의미하였다. 셋째, 역할과중에도 불구하고 사회적 지지가 높은 집단은 직무만족이 상승한 것을 알 수 있었다. 또한 사회적 지지가 높은 경우에는 직무만족이 유의미하게 조직몰입을 증가시킴을 알 수 있었다.

• 문화기술의 융합
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• 제7권1호
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• pp.202-210
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• 2021

본 연구는 어린이집 원장의 리더십역랑과 직무만족도 간의 관계에서 직무스트레스가 매개효과를 파악하는데 그 목적이 있다. G시 소재의 어린이집 원장 212명을 대상으로 설문조사를 실시하였으며, SPSS 21.0 프로그램을 사용하여 분석하였다. 연구결과, 어린이집 원장의 리더십역량은 조금 높게, 직무만족도와 직무스트레스는 보통수준으로 나타났다. 둘째, 어린이집 원장의 리더십역량과 직무만족도는 정적상관관계를, 원장의 직무스트레스는 리더십역량 및 직무만족도와 부적상관관계를 보였다. 셋째, 어린이집 원장의 리더십역량은 직무만족에 영향을 미치며, 직무스트레스는 리더십역량과 직무만족도 사이에서 부분매개 역할을 수행하는 것으로 나타났다. 본 연구는 성공적인 어린이집 운영을 위해서는 원장의 직무스트레스를 감소시키고 직무만족도를 높여 긍정적인 리더십역량을 발휘할 수 있도록 정책적, 제도적으로 다양한 방안을 모색할 필요가 있음을 시사한다.

• 한국병원경영학회지
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• 제17권4호
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• pp.1-20
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• 2012

The purpose of this study is to find out the job satisfaction of the korean medical clinic workers, and understand the factors that affect the satisfaction thereby increasing the efficiency of human resource management and providing the basic data to establish the management strategy. We visited 50 korean medical clinics which were chosen randomly from the korean medical clinics in the city of Changwon, Gyungnam. First, we explained the purpose of the study and survey contents to the surveyees, then distributed the Questionnaire and collected them. The data analysis was done statistically using the SPSS WIN IBM 20.0 program. The results were as follows: Professional career, interpersonal relationship, work autonomy, and overall job satisfaction showed significant differences depending on ages. While satisfaction of interpersonal relationship showed significant difference depending on final education. Depending on marriage status, while married persons showed significantly high satisfaction on professional career, interpersonal relationship, work autonomy, administration, and overall job satisfaction, there is no significant difference on income satisfaction. The number of years worked in the current clinic showed significant difference on administration satisfaction. Also, daytime working hours showed significant difference on administration and overall job satisfaction. The work area showed significant difference on overall job satisfaction. The income level showed significant differences on professional career, administration, and overall job satisfaction. From this study, it was confirmed that demographic characteristics and work environment factors showed significant differences on overall job satisfaction of workers in korean medical clinics. Therefore, in order to facilitate efficient manpower utilization and organization efficiency maximization, and motivation of human resources, a detailed plan should be developed to improve working environment and take demographic characteristics into consideration.

• 대한가정학회지
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• 제44권12호
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• pp.53-64
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• 2006

The purpose of this study was to investigate the variables on employees' retirement expectations divided into imposed frustration, new beginning, transition to rest, and continuing. Independent variables were individual(gender, age, occupation, income, education, and health condition), psychological(self-esteem, locus of control, attitude of leisure, and attitude of family), and job-related variables(job attitude, job satisfaction, and job stability). In order to achieve this purpose, a survey was conducted with 515 employees from Daegu and Kyungpook. Retirement expectations were measured with questionnaire based on several studies. The data analyzed by frequency, percentage, mean, factor analysis, Cronbach's $\alpha$, correlation, and multiple regression. The major findings were as follows. First, imposed frustration was affected by income, self-esteem, locus of control, job satisfaction, job attitude, and job stability. Second, new beginning was affected by self-esteem, locus of control, attitude toward leisure and family, and job stability. Individual variables were not statistically significant predictors of new beginning. Third, transition to rest was affected by locus of control, attitude toward family, job satisfaction, job attitude, and job stability. Individual variables were not statistically significant predictors of transition to rest. Finally, continuing was affected by age, education, job satisfaction. Psychological variables were not statistically significant predictors of continuing.

• 융합정보논문지
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• 제10권9호
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• pp.136-146
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• 2020

본 연구는 서울형 데이케어센터 요양보호사의 직무스트레스가 직무만족에 미치는 영향을 자아탄력성이 조절하는지 검증하고자 요양보호사의 직무스트레스가 직무만족에 미치는 영향을 확인하고, 요양보호사의 직무스트레스가 직무만족에 영향을 미치는 과정에서 자아탄력성의 조절효과를 확인하였다. 서울시 데이케어센터 28곳의 종사자 256명을 대상으로 직무스트레스, 직무만족, 자아탄력성의 연구조사를 실시하였으며, 요양보호사 138명을 중심으로 분석하였다. 자료분석은 SPSS 25.0 및 Hayes가 제시한 SPSS PROCESS Macro를 활용하였다. 연구결과 첫째, 요양보호사 직군이 타 직군보다 직무스트레스 높고 직무만족감이 상대적으로 낮았다. 둘째, 직무스트레스가 직무만족에 부적(-)영향을 확인하였다. 셋째, 자아탄력성이 직무스트레스와 직무만족 사이에서 정적(+) 조절효과를 확인했다.

• 대한치과기공학회지
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• 제33권2호
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• pp.159-170
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• 2011

Purpose: This study were to analyze satisfaction with job ability development training among Dental Technicians', examine the degree of their actual satisfaction with training courses and their status, and provide some basic data to help improve the quality level, satisfaction, and effective operation of job ability development training in the future. Methods: This study carried out self-administered questionnaire survey from January 15, 2011 to March 10 by having research subjects as 180 dental technicians who participated in the course of employees' Job Ability Development Training by 'Gil Occupational Training Institute,' which is being conducted as part of dental technicians' job ability development in Seoul region. Among these things, 160(88.8%) copies were collected. Except 19 copies with incomplete response, 141(78.3%) copies were used as the materials of final analysis. Results: First of all, as a result of grasping the whole satisfaction with training according to general characteristics, the significant difference was indicated in the whole satisfaction with training depending on gender & age, and voluntary participatory intention. Second, the satisfaction with contents of Job Ability Development Training was in order of helpful level in ability development with 4.10(${\pm}.70$), co-worker's recommendation and a plan for reparticipation with 4.08(${\pm}.77$), consistence with the content goal with 4.07(${\pm}.71$), and reflection of demand with 4.01(${\pm}.70$). Third, examining satisfaction with instructors of Job Ability Development Training, it is being indicated with a little higher score compared to the satisfaction with other items. Fourth, satisfaction with service of supporting learners in job ability development training was shown to be slightly low in all the items. Especially, the convenience of administrative procedure was indicated to be the lowest with 3.52(${\pm}.92$) Fifth, satisfaction with the facility of job ability development training was showing very low satisfaction compared to other satisfaction items. Conclusion: A continuous effort will be needed in order to be possibly strengthened dental laboratory technicians' professionalism and reinforced qualitative level in major ability through offering more educational opportunities and education in good quality.

• The Journal of Asian Finance, Economics and Business
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• 제10권2호
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• pp.247-256
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• 2023

Financial sectors, like other sectors with strict hierarchies, need help to be adaptive or agile enough to satisfy the needs of competitive situations. In this regard, this study aims to evaluate the influence of job satisfaction on the link between job empowerment practices and the agility of human resources and fills the gaps in the current literature. To fulfill these aims, the study employs data collected through a survey of 460 employees randomly selected across various levels of commercial banking. AMOS 25 was used to conduct a statistical data analysis by applying structural equation modelling to test the hypotheses. The findings revealed positive and direct associations between job empowerment practices, job satisfaction, and the agility of human resources. In addition, employee satisfaction served as a powerful intermediary between empowerment practices and the agility of human resources. This study is one of the first to analyze the association between these factors in this field. These results imply that banks should develop effective job empowerment strategies to increase employee job satisfaction, which can lead to a more agile workforce. As mentioned in this paper, it also has important and helpful implications for academics and banks.

• 한국직업건강간호학회지
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• 제21권3호
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• pp.221-228
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• 2012

Purpose: The purpose of this study was to identify the degree of satisfaction of part-time work of the mentally disabled and the factors affecting their job satisfaction. Methods: The subjects of this study were 106 part-time workers with mental illness in the city of B and Y. The data were collected from February 1, 2012 to May 30, 2012 using self-report questionnaires including the measurement scales of job satisfaction, family support, work volition and the degree of satisfaction with work environment. The data were analyzed using t-test, ANOVA, Pearson correlation coefficients, multiple regression with the SPSS/WIN 18.0 program. Results: The mean of score for job satisfaction was $61.8{\pm}13.84$. Job satisfaction was highly related to family support, work environment and work volition. The associated factor of the subjects job satisfaction were family support, work environment, work volition, and the period of employment. The combination of these four factors showed an explanation for job satisfaction at the rate of 80.2%. Conclusion: The results imply that job satisfaction needs to be increased for the job continuity of employees with mental illness. In addition to this, work environment, work volition and family support should first be improved for the increase of job satisfaction.