• Title/Summary/Keyword: Exhaustion

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A Study on the Effect of Hotelier's Job Environment on the Emotional Exhaustion, Job Satisfaction and Turnover Intention (호텔리어의 직무환경이 감정소진과 직무만족 그리고 이직의도에 미치는 연구)

  • Kim, Yeon-Sun;Kim, Gun
    • The Journal of the Korea Contents Association
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    • v.15 no.7
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    • pp.544-554
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    • 2015
  • This study is effect of Hotelier's job environment on emotional exhaustion, job satisfaction and turnover intention. For data analyses, a total of 250 questionnaire were distributed Among them, 202 survey data were used for analyses. This study obtained following results. First, it found that fee, colleagues and atmosphere had the negative effects on the emotional exhaustion. Second, promotion, fee, colleagues and atmosphere had the positive effects on the job satisfaction. Third, fee, colleagues and atmosphere had the negative effects on the turnover intention. Fourth, emotional exhaustion had the negative effects on the job satisfaction. Fifth, Hotelier's emotional exhaustion had the positive effects on the turnover intention. Finally, Hotelier's job satisfaction had the negative effects on the turnover intention.

The Job Satisfaction and the Turnover Intention of Dietitians Working at Foodservice of the Correctional Institutions in Korea (교정시설 급식 영양사의 직무만족도와 이직의향)

  • Cho, In-Jae;Lee, Hye-Sang
    • Korean Journal of Community Nutrition
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    • v.17 no.3
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    • pp.321-328
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    • 2012
  • The purpose of this study is to investigate how certain factors influence job satisfaction and turnover intention of the dietitians working at the correctional institutions. A total 47 sheets of questionnaires (complete enumeration) were distributed respectively to the dietitians during the period from March 20th to May 18th of 2008. A total of 38 questionnaires (response rate 81%) were analyzed by using SPSS (ver. 19.0). The dietitians were more satisfied with coworkers ($3.63{\pm}0.10$) and supervision ($3.19{\pm}0.13$) than with pay ($2.97{\pm}0.09$) and promotion ($2.55{\pm}0.08$). Among the job burnout dimensions, cynicism ($2.58{\pm}0.09$) was rated higher than exhaustion ($2.47{\pm}0.10$), while professional efficacy level ($3.40{\pm}0.08$) was relatively high. The work dimension of job satisfaction was negatively correlated with exhaustion and cynicism dimensions of job burnout (p < 0.001), and turnover intention (p < 0.01), but positively correlated with professional efficacy dimension (p < 0.001). The co-worker dimension was negatively correlated with exhaustion and cynicism (p < 0.05) and turnover intention (p < 0.01), while the supervision, the pay, and the promotion dimension were not correlated with the job burnout and turnover intention. The turnover intention was positively correlated with exhaustion and cynicism dimensions of job burnout (p < 0.001). A stepwise regression analysis revealed that i) professional efficacy was a factor to significantly increase the work dimension of job satisfaction, ii) exhaustion and cynicism to significantly decrease the work and the co-worker dimension of job satisfaction, respectively, and iii) exhaustion to significantly increase turnover intention. The managerial efforts of the institutions could be focused on the job burnout factors to effectively increase the work dimension and the co-worker dimension of the job satisfaction.

Effect of KTX Attendants' Emotional Labor on Emotional Exhaustion and Turnover Intention (KTX승무서비스 종사자의 감정노동이 감정소진과 이직의도에 미치는 영향)

  • Kim, Tae-Seon;Hur, Chan-Young;HwangBo, Jak
    • Journal of the Korean Society for Railway
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    • v.16 no.1
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    • pp.71-77
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    • 2013
  • This study analyzes how deep acting and surface acting, both classified as emotional labor, influence emotional exhaustion and turnover-intention for 263 KTX attendants. The followings are the summarized results of our analysis. First, the deep acting of KTX attendants does not affect emotional exhaustion, but surface acting was found to have a positive influence on emotional exhaustion. Second, the deep acting of KTX attendants had a positive impact on turnover-intention, but surface acting did not affect turnover-intention. Last, the emotional exhaustion of KTX attendants had a positive impact on turnover-intention. In conclusion, these results imply that it is important for employers to manage their employees' emotion in order to prevent turnover among KTX attendants.

The prediction of academic self-efficacy, learning flow, academic stress, and emotional exhaustion on course satisfaction of cyber university students (사이버 대학생의 학업적 자기효능감, 학습몰입, 학업스트레스, 정신적 소모에 따른 과목 만족도 예측)

  • Joo, Young-Ju;Chung, Ae-Kyung;Lim, Eu-Gene
    • The Journal of Korean Association of Computer Education
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    • v.15 no.3
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    • pp.61-69
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    • 2012
  • The purpose of the present study is to examine the prediction of academic self-efficacy, learning flow, academic stress, and emotional exhaustion on course satisfaction of cyber university students. The total of 536 students registered in a meditation course at W cyber university was participated in the web-based survey in the spring semester of 2011, and finally 331 students completed this survey. The hypothetical model proposed was composed of academic self-efficacy, learning flow, academic stress, emotional exhaustion as the predictor variables, and course satisfaction as the criterion variable. According to the results of this study through multiple regression analysis, academic self-efficacy, learning flow, academic stress, and emotional exhaustion significantly predicted on course satisfaction. Based on the results of this study, effective methods and strategies for constructing cyber educational environments that enable students to improve academic self-efficacy and learning flow as well as reducing academic stress and emotional exhaustion should be considered.

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KOREAN RED GINSENG IN EXHAUSTION EXERCISE

  • Prieto J.G.;Fernandez E.;Redondo P.A.;Ferrando A.;Vila L.;Voces J.;Estal del J.;Alvarez A.I.
    • Proceedings of the Ginseng society Conference
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    • 1993.09a
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    • pp.171-178
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    • 1993
  • The effects of Korean Red Ginseng (KRG) in rats submitted to exhaustion exercise have been studied, by measuring different enzymatic and hematological parameters in plasma and muscle. KRG powder was daily administered to 15 male Wistar rats for a period of two weeks. Another group of 15 rats with the same characteristics were administered physiological saline. Both groups were divided as follows: 5 control. 5 exercised till exhaustion and 5 recovered for 48 h after exhaustion. The following results were obtained for the groups treated with KRG in rapport to those treated with saline: - Higher endurance to running, - Increase of the osmotic resistence of red blood cells and higher presence of reticulocytes. - Lower triglyceride levels in plasma. - Increase non statistically significant of urea levels in plasma, - Lower non statistically significant hypoglycemia after exhaustion exercise. - Decrease of liver glycogen after exercise and faster recovery of the resting - level. - Protective effect on tissular damage produced by exhaustion exercise - Lower LDH activity in all studied muscles. only statistically significant in the WG.

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Development of Structural Model for Turnover Intention of Railroad Traffic Controller (철도교통관제사의 이직의도에 관한 구조모형 개발)

  • Shin, DongHee;Jin, JangWon
    • Journal of the Korean Society for Railway
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    • v.20 no.4
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    • pp.558-567
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    • 2017
  • This study was conducted to analyze the turnover intentions of railway traffic controllers among employees of a domestic railway corporation. Variables influencing job turnover intention included exploited variables (empowerment, job stress, job satisfaction, organizational commitment, exhaustion) that have been actively studied in other fields. The results showed that the empowerment of railway traffic controllers did not directly affect job stress and turnover intention, but had a direct effect on job satisfaction, organizational commitment, and exhaustion. Job stress did not directly affect job satisfaction, organizational commitment, and exhaustion, and job satisfaction did not directly affect organizational commitment, burnout, and turnover intentions. Burnout has a direct effect on turnover intention, indicating that exhaustion of railroad traffic controllers has an effect on turnover intentions. In conclusion, empowerment has a direct effect on burnout and exhaustion has a direct effect on turnover intention. This study suggests that management of empowerment and exhaustion is important for the prevention of turnover of railway traffic controllers.

Reinforcement Learning-Based Resource exhaustion attack detection and response in Kubernetes (쿠버네티스 환경에서의 강화학습 기반 자원 고갈 탐지 및 대응 기술에 관한 연구)

  • Ri-Yeong Kim;Seongmin Kim
    • Convergence Security Journal
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    • v.23 no.5
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    • pp.81-89
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    • 2023
  • Kubernetes is a representative open-source software for container orchestration, playing a crucial role in monitoring and managing resources allocated to containers. As container environments become prevalent, security threats targeting containers continue to rise, with resource exhaustion attacks being a prominent example. These attacks involve distributing malicious crypto-mining software in containerized form to hijack computing resources, thereby affecting the operation of the host and other containers that share resources. Previous research has focused on detecting resource depletion attacks, so technology to respond when attacks occur is lacking. This paper proposes a reinforcement learning-based dynamic resource management framework for detecting and responding to resource exhaustion attacks and malicious containers running in Kubernetes environments. To achieve this, we define the environment's state, actions, and rewards from the perspective of responding to resource exhaustion attacks using reinforcement learning. It is expected that the proposed methodology will contribute to establishing a robust defense against resource exhaustion attacks in container environments

A Study on the Job Burnout and Turnover Intention due to Work Overload: Focusing on IT workers (업무과부하에 따른 직무소진 및 이직의도에 관한 연구: IT 종사자들을 중심으로)

  • Jung-Min Lee;Min-Hee Hong
    • Advanced Industrial SCIence
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    • v.3 no.3
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    • pp.20-28
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    • 2024
  • This study aimed to verify the mediating effect of job burnout on the relationship between work overload and turnover intention among IT workers. For this study, a sample of 499 IT workers completed the online questionnaires: job demand scale, job burnout(emotional exhaustion, cynicism, professional efficacy) scale, turnover intention scale. The collected data were statistically analyzed using SPSS 25.0, and the Sobel test was conducted to verify the mediating effect. The results showed that work overload had a significant positive correlation with emotional exhaustion, cynicism, and turnover intention. Work overload had significant positive effects on emotional exhaustion and turnover intention. The full mediating effect of emotional exhaustion on the relationship between work overload and turnover intention was verified. Based on the findings, we discussed the necessity of addressing emotional exhaustion to prevent issues related to work overload and turnover intention among IT workers. Finally, we proposed human resource management strategies to address job burnout in IT workers and suggested directions for future research.

The Effect of Frontline Employees' Experienced Customer Incivility on Service Performance (고객접점직원의 고객무례경험이 서비스 성과에 미치는 효과: 감정소진과 정서조절역량의 역할을 중심으로)

  • KIM, Minsung;HUR, Won-Moo;KIM, Byung-Soo
    • Journal of Distribution Science
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    • v.17 no.8
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    • pp.107-118
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    • 2019
  • Purpose - The present study examines the effect of service employees' experienced customer incivility through their emotional exhaustion. We identified service employees' emotion regulation ability as a boundary condition (i.e., moderating variable) that decreased the positive relationship between service employees' experienced customer incivility and their emotional exhaustion. Furthermore, we also investigated the negative relationship between service employees' experienced customer incivility and their service performance via emotional exhaustion. Research design, data, and methodology - Drawing on AET (affective event theory) and COR (conservation of resources) theory, we developed three research hypotheses (i.e., mediation, moderation, and moderated mediation). Online panel survey data from 552 frontline employees at several service organizations (e.g., department stores, retail stores, hotels, restaurants, airlines, banking, insurance company, and etc) in South Korea were examined. To assess two types of validity (i.e., convergent and discriminant validity) and reliability of measurement model, we employed the CFA (confirmatory factor analysis) using M-plus 8.2 software. Internal consistency also was tested by Cronbach' α. In addition, we employed the SPSS PROCESS MACRO 2.16, which was recommended by Hayes (2013, 2015), to estimate mediation, moderation, and moderated mediation effects. Results - As predicted, the negative relationship between service employees' experienced customer incivility and their service performance was mediated by emotional exhaustion. Furthermore, service employees' emotion regulation ability also played a significant moderating role of the relationship between service employees' experienced customer incivility and emotional exhaustion, such that this relationship was less pronounced when service employees had a high level of their emotion regulation ability than when thir emotion regulation ability was low. Service employees' emotion regulation ability further moderated this mediation effect of service employees' experienced customer incivility on service performance through emotional exhaustion. These findings have theoretical implications for employees' experienced customer incivility and emotion regulation ability research and provide managerial implications for practitioners. Conclusions - This study empirically elaborated the previous model of service employees' experienced customer incivility and personal resource (e.g., emotion regulation ability) literature by presenting the findings that service employees' experienced customer incivility influences their service performance via emotional exhaustion and that emotion regulation ability effectively reduces this negative effect.

The Relationship between Psychological Exhaustion and Turnover Intention of PAS Assistants for Disabled People: Focusing on Mediating Effects of Social Support of Dedicated Workforce (장애인 활동지원사의 심리적 소진과 이직의도의 관계 : 전담인력의 사회적 지지 매개효과를 중심으로)

  • Chung, Sae-bom;Jun, Joo-Ram;Lim, Hae-Young
    • The Journal of the Korea Contents Association
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    • v.20 no.3
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    • pp.309-323
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    • 2020
  • The purpose of this study is to examine the structural relationship between psychological exhaustion, turnover intention, and social support of the dedicated workforce in order to investigate the effects of social support on psychological exhaustion, turnover intention of PAS assistant. Based on the results of the study, this study attempted to make the basic data for devising method to alleviate the intention to turnover of disabled PAS assistant. It was intended to help improve the quality of the activity support service. For this purpose, a questionnaire consisting of psychological exhaustion, turnover intention, and social support measures was conducted to 274 PAS Assistants of 11 service agencies in Seoul to verify the mediating effect of social support. In this study, the psychological exhaustion of PAS Assistants's showed a positive correlation, and the social support of the dedicated personnel perceived by the PAS Assistants's showed a negative correlation with the psychological exhaustion. Also, the social support of the dedicated workforce partially mediated the causal relationship between psychological exhaustion and turnover intention. The results of this study suggests that the social support of the dedicated personnel dedicated to support activities is high in reducing the psychological burnout and turnover intention of the PAS Assistant, it means that the social support of a dedicated workforce is an important resource in reducing the turnover intention.