• 제목/요약/키워드: Employees Engagement

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공공조직에서 감성리더십이 혁신행동에 미치는 영향 -직무열의의 매개효과를 중심으로- (The Effects of Emotional Leadership on Innovative Behavior in Public Organizations -The Mediating Effect of Job Engagement-)

  • 백은실;김해룡
    • 디지털융복합연구
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    • 제19권11호
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    • pp.201-213
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    • 2021
  • 본 연구는 조직구성원의 혁신행동을 일으키는 리더십의 이론적, 실무적 발전을 촉진하기 위하여 감성리더십, 혁신행동, 직무열의 간의 관계를 살펴보고 그 관계에 있어 직무열의의 매개효과를 검증하였다. 7개 공공기관 260명을 대상으로 실증분석을 위한 자료를 수집하였고, 연구가설의 관계를 확인하기 위해 SPSS 23.0과 AMOS 23.0을 이용하여 분석하였으며, 그 분석 결과는 다음과 같다. 첫 번째, 감성리더십은 직무열의에 정(+)의 영향을 미치는 것으로 나타났지만 혁신행동에는 영향을 미치지 않았다. 두 번째 직무열의는 혁신행동에 정(+)의 영향을 미치는 것으로 나타났다. 세번째 직무열의는 감성리더십과 혁신행동 사이에 정적인(+) 완전 매개역할을 하는 것으로 나타났다. 본 연구는 감성리더십을 통해 발현된 직무열의가 혁신행동에 미치는 영향력을 공공조직을 통해 검증함으로서 일반기업과 마찬가지로 공공조직에서도 성공적 혁신 추진을 위해 감성리더십을 갖춘 리더 육성이 중요함을 시사하고 있다. 마지막으로 본 연구의 한계점을 지적하고 미래 연구를 위한 연구 방향들이 제안되었다.

중소기업경영자의 긍정적 리더십, 구성원의 긍정적 삶의 태도, 학습조직활동, 직무열의, 조직성과 변인간의 구조적 관계 (Structural Relationships among SEM CEO's Positive Leadership, Members' Positive Life Positions, Learning Organization Activities, Job Engagement, and Organizational Performance)

  • 박수용;최은수
    • 유통과학연구
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    • 제13권12호
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    • pp.113-131
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    • 2015
  • Purpose - In today's era of globalization, the competitive power of enterprises is growing fiercer, calling for organizations to be able to respond flexibly to survive and maintain predominance in competition. In turn, keen competition exists among enterprises for the systematic management of members' knowledge to secure predominance in such competition. Under such circumstances, SMEs must find and utilize positive causes for change that affect organizational performance. The objective of this study is to analyze the structural relationship between four factors known from prior research-a CEO's positive leadership, members' positive life positions, learning organization activities, and job engagement-and organizational performance. Research design, data, and methodology - To achieve this objective, this study established the following four research problems. First, do CEOs' positive leadership, members' positive life positions, learning organization activities, and job engagement affect organizational performance? Second, do CEOs' positive leadership, members' positive life positions, and learning organization activities affect job engagement? Third, do CEOs' positive leadership and members' positive life positions affect learning organization activities? Fourth, does CEOs' positive leadership affect members' positive life positions. Additionally, to achieve the objective of this study, the research model was selected on the basis of a documentary survey of 787 full-time employees at 100 SMEs, which was used to collect related data. Results - The following conclusions were drawn. First, a CEO's positive leadership directly affects members' positive life positions, learning organization activities, and job engagement. Second, positive leadership only indirectly affects organizational performance. That is, positive leadership has an indirect effect on organizational performance given the parameters of members' positive life positions, learning organization activities, and job engagement. Third, members' positive life positions directly affect learning organization activities and job engagement, but indirectly affect organizational performance with learning organization activities and job engagement as parameters. Fourth, learning organization activities directly affect job engagement and organizational performance. Additionally, learning organization activities indirectly affect organizational performance with job engagement as a parameter. Fifth, job engagement directly affects organizational performance. Conclusions - A CEO's positive leadership and members' positive life positions do not directly affect organizational performance but have a positive effect through learning organization activities and job engagement. In particular, CEOs' positive leadership was proven to be the major factor to affect members' positive life positions, learning organization attitudes, and job engagement, and learning organization activities and job engagement were found to be major factors that directly affect organizational performance. Considering these conclusions, the direct effect of a CEO's positive leadership on organizational performance is not statistically significant but seems to affect members' positive life positions, learning organization activities, and job engagement, which ultimately affects organizational performance. In addition, CEOs' positive leadership is an important factor that enhances the factors with the strongest effect on organizational performance-activities of learning organizations and job engagement.

시각장애인도서관 직원들의 조직몰입에 영향을 미치는 요인에 관한 연구 (A Study on the Influential Factors on the Organizational Commitment of Employees Working in Libraries for the Visually Impaired)

  • 박성호;조미아
    • 한국비블리아학회지
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    • 제32권3호
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    • pp.285-304
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    • 2021
  • 이 연구는 시각장애인도서관 직무에 종사하는 직원들의 조직몰입에 영향을 미치는 요인을 파악하는데 그 목적이 있다. 이를 위해 조직몰입에 영향을 주는 요인으로는 개인적 배경, 감정노동, 역할, 직무특성, 조직문화, 조직공정성으로 선정하였다. 선정된 요인들은 양적 검증에 질적 검증을 보완한 혼합연구 방법을 사용하였으며, 양적 검증은 수집된 설문지를 대상으로 통계와 분석을 진행하였다. 질적 검증으로는 희망하는 현직자와 전문가를 대상으로 설문지 내용을 면담지로 재구성한 후에 면담을 실시하였다. 연구 결과를 요약하면 감정노동, 직무특성, 조직문화, 조직공정성이 직원들의 조직몰입에 영향을 미치는 요인으로 분석되었다. 직무몰입을 향상시키기 위해서는 담당업무에 대한 조직의 간섭을 최소화하고 재량권 확대를 통한 자율성 보장해 주어야 하며, 직원들의 감정노동에 대해 조직 차원의 집중 관리와 업무성과에 대한 공정한 절차를 거치는 것이 매우 중요하다.

특급호텔 종사원의 인구통계적 특성에 따른 인맥지수에 대한 탐색적 고찰 (A Study on the Network Quotient of Employees in Deluxe Hotel according to Demographic Characteristics)

  • 정효선;윤혜현
    • 한국식생활문화학회지
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    • 제30권4호
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    • pp.439-446
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    • 2015
  • This study considered network quotient (NQ) of deluxe hotel employees and schematized characteristic attributes of being selected by employees with image through correspondence analysis in terms of cognition degree. Self-administrated questionnaires were completed by employees (292 samples) and data were analysed by frequency, t-test, one-way ANOVA, reliability and correspondence analysis. First, the hotel employees indicated the high average value in "participating in special education or seminar for improving ability ($3.85{\pm}0.76$). Second, as a result of analyzing difference according to gender, the average value in men was higher than in women. It was indicated that the higher age and career lead to a rise even in the average value of relationship index. Third, in consequence of carrying out correspondence analysis in order to prepare image map according to cognition level on relationship index in hotel employees, the measurement item that is placed in the closest distance to the response as saying of not so very was the response as saying of "having a lunch (dinner) engagement twice or three times a week." On the other hand, the response as saying of "tending to have many acquaintances compared to coworkers" was schematized in the close distance to the response as saying of very so.

Factors Affecting Organizational Commitment: An Empirical Study of Information Technology Sector in Vietnam

  • NGUYEN, Van Thuy;NGUYEN, Trung Kien
    • The Journal of Asian Finance, Economics and Business
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    • 제8권11호
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    • pp.277-284
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    • 2021
  • This study was conducted to determine the factors affecting employees' engagement in Information Technology (IT) enterprises in Vietnam. Quantitative method was used to test the research model. Research data is collected through a survey of 205 employees working in Ho Chi Minh City - Vietnam IT enterprises. The research results show that all seven factors affecting OC are ability, remuneration, training/development, challenging work, teamwork relationship, company policy, and culture, and work environment all make sense. In which, WOE, TER, REM factors are the three most influential factors, while company CPC, T&D, CHW, ABI have a lower impact. The proposed management implications include building, providing, ensuring a good working environment for employees, building/developing relationships within the company, having a policy of salary, bonus, support, and incentives. In addition, appropriate, competitive remuneration, adequate incentives, and rewards for the efforts that the employee has made, training and development of skills and soft skills suitable for each type of work, development orientations for employees, as well as frequent rotation of positions and jobs, in addition to improving employees' capacity, also avoid causing boredom and loss of motivation at work, thereby increasing OC of employees in IT enterprises in Vietnam.

Organizational Citizenship Behavior and Performance: The Role of Employee Engagement

  • HERMAWAN, Hermawan;THAMRIN, H.M.;SUSILO, Priyo
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.1089-1097
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    • 2020
  • Nowadays, technology and information are developing rapidly. It compels an organization or a company strive to excel in its field. In the Industrial Revolution 4.0 era, companies must maintain their assets and technology to face the competition. One asset that should be paid attention to is human resources. Human resource has two important variables, namely Organizational Citizenship Behavior (OCB) and Employee Engagement (EE). This study aims to analyze the relationship between OCB and EE on Employee Performance (EP) in the manufacturing industry in Tangerang. This study is conducted using a quantitative method with 200 respondents. The data is collected by distributing questionnaires to respondents, which is then analyzed using Structural Equation Modeling (SEM) with AMOS 23 software. The result of this study indicates that OCB has a significant effect on EE and EP. This study also finds that employee engagement has a significant effect on employee performance and can mediate the relationship between OCB and EP. From these results, the implication that can be taken is that the manufacturing industry in Tangerang must pay attention to their employees for them to develop OCB and EE, and eventually increase their performance towards the organization.

일본 중소기업의 글로벌전략과 검토 과제: 세계를 제패한 I.S.T 기업 사례 (Critical Review of Global Strategy in Japanese Small- and Medium-sized Companies: A Case of I.S.T Corporation that Dominated the Global Market)

  • 강상민;김창주;타나카 미키히로
    • Journal of East Asia Management
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    • 제1권1호
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    • pp.29-49
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    • 2020
  • In an intensively competitive global market, small-and medium-sized firms are puzzled about how to develop sustainable competitive advantages against global rivalries, thus leading satisfactory economic performance. However, despite the roles and contributions of such small-and medium-sized firms in the local community and national economies in Japan, little guidance has been offered to the practical issues related to their strategic behaviors toward global management. To fill this notable knowledge gap, this study aims to investigate the conditions in which how Japanese small-and medium-sized could dominates global market, which is one of key challenges in the literature of small business and entrepreneurship. To obtain better insights to this research area, this study undertakes an in-depth interview survey with I.S.T (Industrial Summit Technology) Corporation that shows off the highest global market share (40 per cent) with seamless polyimide tube product widely used in office automation equipment (e.g., copiers and printers). This method of survey is designed to deeply understand historical considerations about how I.S.T Corporation could dominate in the global market of such seamless polyimide tube product. Based on findings drawn from an interview, this study identifies five major factors enabling I.S.T Corporation to be a competitive global hidden company: vision sharing through founder's entrepreneurship, core competence, strategic network, risk management, and employee engagement. Specifically, to become a global hidden champion, sharing the vision motivating employees to partake in shaping company's future will be the first step on the road to global success through founder's entrepreneurship. However, in order to achieve such a vision, the importance of company's core competence cannot be overemphasized, which differentiates your customer solution with those of competitors. As such, a group of experts will be naturally formed and demonstrates your expertise in the global market, thereby building sustainable competitiveness. On the other hand, to maintain sustainable competitiveness, it is necessary to make up for the weaknesses small-and medium-sized firms suffer from competitive resources while strengthening their own strengths through strategic networks with external organizations. Here, every company has to understand the critical role of risk management, which is essential in this process of being global company so as not to lose your own strengths. Last but not least, do not forget the significant effects of employee engagement in firm performance. To enhance employees' engagement, a company has to create an ideal organization culture which fits into company's history and personality. In doing so, such organization culture can allow the vision and strategy to be implemented into detailed business tactics while facilitating employees to challenge the status quo by experimenting with creative ideas.

Links Between Macro Facilitators of Organizational Empowerment and Ambidextrous Behaviors: An Empirical Study from Pakistan

  • IQBAL, Sumaira;PARVEZ, Anjum;ANJUM, Muhammad Adeel;SAFDAR, Tayybah;AHMED, Ammarah
    • The Journal of Asian Finance, Economics and Business
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    • 제9권2호
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    • pp.113-120
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    • 2022
  • The goal of this study is to see if there's a relationship between employees' ambidextrous behaviors and macro facilitators of organizational empowerment (such as control over workplace decisions, dynamic structural framework, and fluidity in information sharing) (exploration and exploitation). To acquire data, this study uses survey methods. A cross-sectional survey was done to collect information from academics at five large public sector universities in Pakistan's Balochistan province. Control over workplace decisions boosts academics' engagement in exploration and exploitation, while a dynamic structural framework merely increases their engagement in exploration, according to the findings based on data from 240 respondents (n = 240). The findings also show that information sharing flexibility has little effect on exploration and exploitation behaviors. In conclusion, the results of this study imply that organizational empowerment is critical for academics' ambidextrous behaviors to thrive. As a result, specific organizational facilitators of empowerment (such as control over workplace decisions and a dynamic structural framework) are advised in higher education institutions. This research is significant because it develops and tests a model that explains hitherto unexplored connections between macro facilitators of organizational empowerment and employees' ambidextrous behaviors. In addition, the research provides important insights for managerial practice and research.

일(가정)-가정(일)갈등과 개인몰입 간의 관계: 지각된 조직 건강지원 분위기의 조절효과 (The Relationship between Work-Family Conflict and Individual Engagement: Moderating Effect of Perceived Wellness Climate)

  • 왕동;차윤석;남윤성
    • 한국콘텐츠학회논문지
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    • 제16권1호
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    • pp.568-577
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    • 2016
  • 본 연구는 조직 구성원의 일-가정 간의 갈등이 개인몰입에 미치는 관계에서 지각된 조직 건강지원 분위기의 조절효과를 검증하였다. 일-가정 갈등은 일영역에서의 부정적 효과가 가정영역에 미치게 되는 일방적인 단방향의 문제가 아니라 부정적 영향을 받은 가정영역에서의 효과가 다시 일영역에 부정적으로 나타나는 이슈이다. 본 연구는 IT, 서비스, 제조업 등 총 11 개 기업의 직원들을 대상으로 설문조사를 실시하여 실증 분석하였다. 분석결과는 다음과 같다. 첫째, 일-가정(가정-일) 갈등이 개인몰입에 부정적인 영향을 미치는 것으로 나타났다. 둘째, 일-가정 갈등과 개인몰입 간의 관계에 있어 조직 건강지원 분위기의 조절효과는 한계적인 수준에서 유의한 것으로 나타났고, 가정-일 갈등과 개인몰입 간의 관계에 있어서 조직 건강지원 분위기의 조절효과가 통계적으로 유의한 결과가 나타났다. 결론 부분에 이 연구의 시사점과 한계점, 그리고 향후 연구 방향을 제시하였다.