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http://dx.doi.org/10.14699/kbiblia.2021.32.3.285

A Study on the Influential Factors on the Organizational Commitment of Employees Working in Libraries for the Visually Impaired  

Park, Seong-ho (양천중앙도서관)
Cho, Miah (경기대학교 문헌정보학과)
Publication Information
Journal of the Korean BIBLIA Society for library and Information Science / v.32, no.3, 2021 , pp. 285-304 More about this Journal
Abstract
The study has a purpose of understanding the factors that affect the oranizational commitment of the employees working in the libraries for visually impaired. To do this, the study chose personal background, emotional labor, role, job characteristics, organizational culture and organizational justice and attempted to find out how these factors affect the oranizational commitment. As a research method, mixed study method was used where quantitative analysis was complemented by qualitative analysis. For quantitative analysis, statistical analysis was conducted using the retrieved questionnaires. For qualitative analysis, the researcher had a one-on-one talk with the experts and employees who want to participate using an interview note was recomposed based on the survey responses. In the study results, emotional labor, job characteristics, organizational culture and organizational justice was proven to have influence on job engagement. To improve the job engagement, autonomy should be guaranteed by minimizing the organizational intervention to the assigned works and expanding the discretionary power. Furthermore, intensive management of the employees' emotional labor and fair process regarding the work performance is highly important.
Keywords
Libraries for the Visually Impaired; Libraries for the Blind; Braille Library; Organizational Commitment; Emotional Labor; Role; Job Characteristics; Organizational Culture; Organizational Justice;
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