• 성인간호학회지
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• 제29권3호
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• pp.290-301
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• 2017

Purpose: This study was aimed to identify the level of emotional labor, job stress and professional quality of life and to identify the factors affecting on professional quality of life among nurses in long-term care hospitals. Methods: 136 nurses working at eight different long-term care hospitals were recruited from May 1 to June 30, 2016. Data were analyzed by descriptive statistics, t-test, ANOVA, Pearson correlation, and stepwise multiple regression using SPSS/WIN 22.0. Results: Professional quality of life is consisted of three subcategories as compassion satisfaction, secondary traumatic stress and burn-out. As for the factors affecting on compassion satisfaction, age, satisfaction on working ward and shift pattern of duties were significant factors. The three variables' explanation power on compassion satisfaction was 25.0%. As for factors affecting on secondary traumatic stress, emotional labor was a significant factor. The emotional labor's explanation power on secondary traumatic stress was 13.0%. Factors affecting on burn-out, emotional labor, age, and health condition were significant factors. The three variables' explanation power on burnout is 31.0%. Conclusion: On the basis of results, program development are required to relieve emotional labor and job stress for nurses at long-term care hospitals and to improve their professional quality of life.

• 한국산학기술학회:학술대회논문집
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• 한국산학기술학회 2003년도 Proceeding
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• pp.10-15
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• 2003

In computer graphics, most animations of characters have been created using the traditional and often highly labor intensive key-framing technique. Recently, character animation is demanded increasingly automated techniques for animation according to interaction with the user or environment of the user. In this paper, we will propose a new method which can animate characters automatical/y with user interactions. The character's behavior is determined as a result of understanding the emotional condition of the user. Psychology and cognitive AI provide some ideas about how to approach this problem. Our study is based mostly on the theories of Ortony, Clore and Collins, which were designed to be implemented computationally. In our system, we can make 22 emotion types and some more behavior features and we apply to some characters.

• 대한인간공학회지
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• 제31권1호
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• pp.23-32
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• 2012

Objective: This research proposes a methodology, which validates a grasp of the customers' emotions in the service design area. Background: As the era of service design has taken its approach, the need for a deliberate design that would reflect the customer's experience had emerged in the area of service. Therefore, a variety of methodologies has been adopted in the field of service design with the purpose of discovery of the customers' needs. Even though the importance of an emotion-sentient research of a service experience increases, its research progress remains to be inadequate in comparison to all the other areas. Method: Having had taken some resources from the emotional studies under other areas of expertise as a base, the concept of volatility of emotions has been introduced as the core element of this research, further followed by an elaboration of its special characteristics. The observation technique under Stakeholder's system: SOMC(Simultaneous Observation Method based on Cooperation) has been proposed in this study as it presents an effective way to grasp the concept of volatile emotions in contrast to the previously existent types of methodologies. Results: The SOMC rather supplements the existing research methods than substitutes the previous ones. In other words, although the existing research system allowed emotion detection, it was difficult to capture the change of momentary and fickle emotions. On the opposite, the SOMC provides a condition allowing a sufficient grasp of the customer's emotions and facilitates emotional capture. Conclusion: For that reason, it is hoped that this piece of research represents a valuable and effective approach in terms of grasping the true needs of the customers on the emotional level, which will in its turn contribute to the improvement of the service quality in the midst of a complicated service condition. Application: Moreover, the purpose of this research is that in its outcome it may serve as a sufficient contribution to the area of emotional studies within the field of service design.

• 한국융합학회논문지
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• 제9권3호
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• pp.79-90
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• 2018

본 연구의 목적은 긍정 얼굴 자극에 대한 주의의 과정에서 정서 맥락적 배경의 유무에 따라 사회불안성향자들과 정상인 간 차이가 나타나는지 살펴보고자 하는 것이다. 이를 위해 무맥락적 배경에서 긍정 얼굴 자극에 대한 주의 과정을 확인하였고, 다음으로 정서 맥락적 배경이 존재하는 상황에서 동일한 주의 과정을 탐색하였다. D시의 800명의 대학생에게 SADS와 CES-D를 실시하고, 사회불안집단(SA, n=24)과 정상 대조군(NC, n=24)을 선별하였다. 주의 개입과 주의 이탈 두 요소를 측정하기 위해 최초 응시 방향, 최초 응시 시간을 안구 운동 추적을 통해 측정하였다. 그 결과, 사회불안집단의 경우 배경이 없는 상태에서 통제집단에 비해 긍정 얼굴 자극으로부터 더 빠른 주의 이탈이 관찰되었다. 그러나 긍정 얼굴 자극이 긍정 배경 자극 안에 제시되면 사회불안집단과 통제집단 간의 차이가 관찰되지 않았다. 이 결과는 긍정 배경이 사회불안장애성향자의 정서 처리에 영향을 미친다는 것을 시사한다.

• 한국직업건강간호학회지
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• 제26권3호
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• pp.184-196
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• 2017

Purpose: We investigated the effects of emotional labor and workplace violence on various physical and mental health outcomes among female workers. Methods: We obtained data from 24,760 female workers who participated in the 4th Korean Working Conditions Survey (2014). Hierarchical logistic regression analysis was used to analyze the relationships. Results: Female emotional workers were more exposed to workplace violence than were female non-emotional workers. Verbal abuse was the most common type of workplace violence. Logistic regression analyses revealed that (1) emotional labor was significantly associated with higher odds of having musculoskeletal or abdominal pain (physical health outcomes), along with overall fatigue (a mental health outcome), and (2) workplace violence experiences were significantly associated with higher odds of musculoskeletal pain, headache/eye strain, abdominal pain, depression/anxiety disorder, overall fatigue, and insomnia/sleep disturbance, after controlling for covariates. Conclusion: This study demonstrated that both emotional labor and workplace violence have negative effects on physical and mental health. However, workplace violence experience has a stronger negative impact on health outcomes than does emotional labor alone. A management system to eradicate workplace violence and programs aimed at managing emotional labor are urgently needed at the organizational level.

• 한국컴퓨터정보학회논문지
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• 제22권7호
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• pp.109-115
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• 2017

This study was performed to investigate the changes in turnover intention according to the level of occupational stress and to find the mediating factor that reducing the turnover intention among fire officer. To compare change of turnover intention according to the degree of occupational stress, statistical analyses were done by using the logistic regression model. In logistic regression analysis, the possibility of high turnover intention in a group with high occupational stress was hjgher by 4.11 times than a group with low occupational stress. The results of analyzing the degree of change in turnover intention after applying the mediating parameters(physical condition, emotional labor, burn out), turnover intention decreased by about 50.6%(from 4.11 times to 2.03 times) at the high level of occupational stress. As a result, it was found that the occupational stress experienced by the fire-officers had a positive effect on the turnover intention. In order to reduce the turnover intention due to the occupational stress of the fire-officers, it is necessary to manage factors such as work environmental factors(emotional labor, burn out) and individual factor(physical condition).

• 한국심리학회지 : 문화 및 사회문제
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• 제24권1호
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• pp.29-47
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• 2018

사회적 상황은 개인의 정보처리와 정서경험에 영향을 주는가? 본 논문에서는 두 개의 연구를 통해 사회적 정보처리와 자기참조효과 및 정서경험의 관계를 검증하였다. 연구 1에서는 외부의 명시적 지시없이도 자기개념이 자동적으로 활성화되어, 도형과제를 통해 자신과 연관된 자극의 처리가 친구/타인과 연관된 자극의 처리보다 더 수월한지를 검증했다. 그 결과 자신을 표상하는 자극의 처리가 친구/타인에 대한 자극처리보다 더 촉진되는 경향이 나타났다. 연구 2에서는 참가자들에게 다양한 단어를 보여주고, 자신이 선택한 단어 또는 친구가 선택한 단어라는 설명과 함께 제시된 단어에 대한 기억을 비교하였다. 그 결과 참가자들은 혼자 과제를 수행하는 비사회적 조건에서 친구와 함께 과제를 수행하는 사회적 조건보다 자신이 선택한 단어를 더 많이 기억하는 경향이 나타났다. 이에 비해 사회적 조건에서는 참가자들이 친구가 선택한 단어를 자신이 선택한 단어보다 더 많이 기억하였다. 또한 사회적 조건에서는 실험상황에서 초콜릿 경험에 대해 보고한 긍정적 정서의 강도가 비사회적 조건보다 더 높게 나타났다. 이 결과는 사회적 정보처리가 자동적 자기참조효과를 감소시키며, 타인과의 경험공유는 정서경험을 증폭시킬 가능성을 시사한다.

• 여성건강간호학회지
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• 제15권4호
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• pp.280-293
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• 2009

Purpose: This study was to identify the relationship between physical suffering, emotional state, and nursing needs of pregnant women in preterm labor and the difference depending on general characteristics. Methods: The participants in this descriptive survey, selected by convenience sampling, were 126 pregnant women who were hospitalized after being diagnosed with preterm labor at 3 university hospitals. Results: The level of personal hygiene was assessed in physical suffering, level of fear was assessed by the emotional state, and level of perterm labor was assessed by the nursing cares. In the analysis, physical suffering, emotional state, and nursing needs in the subjects all showed a significantly positive correlation. Differences in physical suffering, emotional state, and nursing needs depending on general characteristics were as follows; age, job, family type, economic condition, smoking, drinking admission days, previous delivery type, and artificial insemination. Conclusion: Based on the results of this study, the nurse should focus on the domain of personal hygiene, and teaching contents specific for abdominal breathing exercises for relieving the women's fear and anxiety should be added.

• 한국식품조리과학회지
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• 제29권5호
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• pp.533-541
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• 2013

The purpose of this article was to study the influence of tangible clues of raw-fish restaurants on consumers' emotional responses and repurchasing behavior in eastern area of Kangwon-province. In this study frequency analysis, reliability analysis, factor analysis and path analysis(SEM) were applied to analyze the data. Through path analysis tangible clues' performances had generally significant influences upon consumers' emotional responses to buy products of raw-fish restaurants. According to the results, exterior facility had positive influence on pleasure(p<0.001) and arousal(p<0.01). Interior facility had positive influence on pleasure(p<0.001) and arousal(p<0.001), but negative on dominance(p<0.01). And the others had positive influence on pleasure(p<0.05). Press copy had positive influence on pleasure(p<0.001) and arousal(p<0.001). And Pleasure and arousal had positive influence on repurchasing behavior(p<0.001). But Dominance didn't have significant influence on repurchasing behavior. As a result, we studied that the tangible clues was an effective marketing tactic to maintain and increase consumers' positive emotional reponses to repurchase at restaurants. Therefore it is finally needed that dining-out corporations manage tangible clues in a customer-maintaining without additional costs, and especially to use mixing tangible clues each other in some suitable condition.

• Nutrition Research and Practice
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• 제17권2호
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• pp.356-370
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• 2023

BACKGROUND/OBJECTIVES: School food service has played an important role in promoting the health and physical condition of students by providing students with a balanced and nutritious diet. Therefore, boosting the quality of school food service and improving the students' satisfaction is critical. For this purpose, this study examined the structural causal relationship among the quality of school food service factors, emotional responses, and satisfaction in China. SUBJECTS/METHODS: This study was conducted with 4th-6th-grade students from 6 junior high schools in Henan province of China, with 590 questionnaire responses (87.3%) collected and statistically analyzed. RESULTS: The school food service quality factors (including menu management, dietary education, facilities management, price and food distribution management, and personal hygiene during meals) must be enhanced to boost the students' satisfaction. In addition, the study used questionnaire survey data to validate the full mediation of students' emotional responses between school food service quality factors and student satisfaction. CONCLUSIONS: Students' emotions also play an important role in influencing the quality of school food service, all of which affect the emotional responses of students. Therefore, students' positive emotions are an important indicator for improving the quality of school food service. A national support policy is necessary for the ongoing maintenance and development of various programs that drive students' satisfaction and promote the adoption of education guidelines for school food service in China.