1 |
Peer Insight. Seizing the White Space: Innovative Service Concepts in the United States. 205, Helsinki: Tekes, 2007.
|
2 |
Pieter, Desmet. and Paul, Hekkert., Framework of Product Experience. international Journal of design, 1(1), 2007.
|
3 |
Stickdorn, M. & Schneider, J., This is Service Design Thinking. Basics- Tools-Cases. Amsterdam: BIS Publishers, 2010.
|
4 |
Virpi Roto, Effie Lawb, Arnold Vermeeren, Jettie Hoonhout. User experience white paper. Dagstuhl Seminar. 1(1), 2010.09.18., http:// www.allaboutux.org/uxwhitepaper
|
5 |
www.enginiegoup.co.uk
|
6 |
www.livework.co.uk
|
7 |
www.peerinsight.com
|
8 |
www.service-design-network.org
|
9 |
www.servicedesign.org
|
10 |
www.Thinisservicedesignthinkg.com/@This_is_SDT/#tisdt
|
11 |
Desmet, Pieter., Overbeeke, Kees. and Tax, Stefan., Designing products with added emotional value; development and application of an approach for research through design. The Design Journal, 4(1), 2001.
|
12 |
http://servicedesign.or.kr/sub3.asp?pageNum=3&subNum=1&scrID=0000 000077.
|
13 |
Marc Hassenzah. l The Thing and I: Understanding the Relationship Between User and Product. Funology: Human-Computer Interaction Series, 3(1), 2005.
|