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http://dx.doi.org/10.7475/kjan.2017.29.3.290

Emotional Labor, Job Stress and Professional Quality of Life among Nurses in Long-term Care Hospital  

Kim, Hui Jin (Jeongdaun Long-term Hospital)
Kim, Hye Young (College of Nursing, Keimyung University)
Publication Information
Korean Journal of Adult Nursing / v.29, no.3, 2017 , pp. 290-301 More about this Journal
Abstract
Purpose: This study was aimed to identify the level of emotional labor, job stress and professional quality of life and to identify the factors affecting on professional quality of life among nurses in long-term care hospitals. Methods: 136 nurses working at eight different long-term care hospitals were recruited from May 1 to June 30, 2016. Data were analyzed by descriptive statistics, t-test, ANOVA, Pearson correlation, and stepwise multiple regression using SPSS/WIN 22.0. Results: Professional quality of life is consisted of three subcategories as compassion satisfaction, secondary traumatic stress and burn-out. As for the factors affecting on compassion satisfaction, age, satisfaction on working ward and shift pattern of duties were significant factors. The three variables' explanation power on compassion satisfaction was 25.0%. As for factors affecting on secondary traumatic stress, emotional labor was a significant factor. The emotional labor's explanation power on secondary traumatic stress was 13.0%. Factors affecting on burn-out, emotional labor, age, and health condition were significant factors. The three variables' explanation power on burnout is 31.0%. Conclusion: On the basis of results, program development are required to relieve emotional labor and job stress for nurses at long-term care hospitals and to improve their professional quality of life.
Keywords
Long-term care; Nurse; Emotion; Stress; Quality of life;
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