• 제목/요약/키워드: Emotional Work

검색결과 780건 처리시간 0.026초

여행경험이 직장인의 근로의욕과 행복감에 미치는 영향 (Impact of travel experience on employee's happiness and motivations to work)

  • 표현우;김문섭;김진숙
    • 문화기술의 융합
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    • 제6권2호
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    • pp.9-14
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    • 2020
  • 본 연구는 여행경험이 직장인의 근로의욕과 행복감에 미치는 영향을 알아보고자 하였다. 이를 위해 대구광역시, 경상남도, 경상북도의 직장인 남녀 405명을 대상으로 SPSS Statistics 18.0 프로그램을 이용하여 분석하였다. 첫째, 연구대상자의 일반적 특성에 따른 여행경험은 성별, 학력, 직업에 따라 유의한 차이가 있었으나 연령, 결혼여부, 평균소득에서는 유의한 차이가 없었다. 둘째, 국내여행 횟수에 따라 여행경험은 차이가 있었으나, 체류기간에는 차이가 없었다. 반면, 국외여행 횟수에 따른 여행경험은 하위요인인 관계적 경험만 유의한 차이가 있었다. 그리고 국외여행은 체류 기간에 따라 유의한 차이가 있었다. 셋째, 여행경험은 직장인의 근로의욕과 행복감에 유의한 정(+)적인 상관관계가 나타났다. 넷째, 여행경험이 직장인의 근로의욕과 행복감에 미치는 영향을 살펴본 결과, 여행경험의 하위요인인 감각적, 행동적, 관계적 경험이 근로의욕에 유의한 영향을 미쳤고, 감성적, 인지적 경험은 유의한 영향을 미치지 않았다. 그리고 여행경험의 하위요인인 감성적, 인지적, 행동적 경험이 행복감에 유의한 영향을 미쳤고, 감각적, 관계적 경험은 무의미하였다. 이상의 연구결과를 보면, 여행경험은 직장인에게 행복감을 주며, 이는 근로에 대한 긍정적인 의식과 의욕을 높여준다고 볼 수 있다.

간호사의 업무 부담에 따른 정서적 소진 (The Relationship of Emotional Burnout on Hospital Nursing Workload)

  • 김유진;김철웅;임효빈;이상이;강정희
    • 한국산학기술학회논문지
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    • 제20권9호
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    • pp.93-102
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    • 2019
  • 본 연구는 간호사의 정서적 소진의 정도와 영향요인을 알아보고 간호사의 업무 부담과 정서적 소진과의 관련성을 파악하기 위하여 다수준 로지스틱 회귀분석을 시행하였다. 연구대상은 2010년 보건의료산업노동조합에서 실시한 교육에 참여하고 설문에 응답한 간호사 중 65개병원의 3,083명이다. 연구 결과는 첫째, 간호사의 71.6%가 정서적 소진을 경험하였으며 정서적 소진의 평균점수는 33.54점이었다. 둘째, 비간호 업무 경험은 정서적 소진에 유의한 영향을 미치는 것으로 나타났다. 셋째, '충분한 간호인력'변수는 정서적 소진을 높였다. 넷째, '간호등급'은 간호사당 4병상 이상에 비해 3.5-3.9 병상만이 정서적 소진과 유의한 관련성을 보였다. 다섯째, 내과병동에서 근무하는 경우(OR=2.05)와 임상경력이 짧을수록 정서적 소진을 나타내었다. 본 연구에서 간호 업무 부담을 나타내는 '비간호 업무 경험', '충분한 간호인력', '간호등급'의 3가지 변수 모두 정서적 소진을 간호사 수준과 병원 수준에서 설명력 있는 유의한 변수였다. 또한 '근무부서', '임상경력'도 정서적 소진을 설명하는 유의한 변수임이 나타났다. 즉, 비간호 업무 경험이 많을수록, 간호 인력이 충분하지 않다고 인식할수록, 간호사당 침상수가 많을수록, 내과부서에 근무하는 경우, 임상경력이 짧을수록, 정서적 소진을 나타내었다.

Analysis of Causal Relationship between Chinese Restaurant Chefs' Work Environment and Burnout : Focused on Moderation Role of Enthusiasm

  • Lee, Sung-Woo;Shin, Choung-Seob;Jung, Hun-Jung
    • 동아시아경상학회지
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    • 제5권4호
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    • pp.1-19
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    • 2017
  • Purpose - The current study attempts to enhance competitiveness by improving Chinese restaurant chefs' work environment and analyzes its effect on work environment and burnout. Also, this study analyzes to see if there is moderation role of enthusiasm between work environment and burnout. Based on analyzation, the present study aims to suggest more effective measure of human resource management by reducing burnout and turnover through providing chefs with more stable and consistent work environment and through their enthusiasm. Research design, data, methodology - Surveys were distributed to chefs working in Chinese restaurant in Seoul and Kyunggi region. Total of 500 surveys were distributed between September 1, 2017 and September 20, 2017 (about 20 days), and 417 surveys were returned to be used in the analysis. Results - As a result of testing effect of chefs' work environment on burnout (1) welfare environment, personal environment, and institution environment had significant effect on loss of accomplishment. (2) welfare, personal, and institution environment had significant effect on deindividuation. (3) welfare environment and institution had significant effect on emotional deprivation while personal environment did not. Second, as a result of analysis on moderation role of obsessive enthusiasm between Chinese restaurant chefs' work environment and burnout (1) as a result of interaction between work environment and loss of accomplishment, personal environment had significant effect while welfare environment and institution environment did not. (2) As a result of interaction between work environment and deindividuation, welfare, personal, and institution environment did not have significant effect. (3) As a result of interaction between work environment and emotional deprivation, institution environment had significant effect while personal environment and welfare environment did not. Conclusions - There is manpower shortage due to poor work environment of Chinese restaurant. Studies that are not limited to work environment are needed to more efficiently utilize human resources.

일개 종합병원 간호사의 조직몰입, 간호업무환경, 사회적 지지 (Nurses' Perception of Organizational Commitment, Nursing Work Environment, and Social Support in a General Hospital)

  • 임숙빈;이미영;김세영
    • 간호행정학회지
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    • 제21권1호
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    • pp.1-9
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    • 2015
  • Purpose: This study was done to identify the influence of nursing work environment and social support on multidimensional organizational commitment among nurses. Methods: The survey was conducted in August 2012 with self-report questionnaire. Participants were 480 registered nurses working in one general hospital. Data were analyzed with descriptive statistics, t-test, ANOVA, Pearson correlation, and multiple regression using SPSS/WIN(16.0). Results: The average scores were; for affective commitment 2.84, for continuance commitment 2.48, and for normative commitment 2.57. There were significant relationships between affective, continuance, normative commitment and sub-factors of nursing work environment and social support. The affective, continuance, and normative commitment were all influenced by 'staffing and resource adequacy' and 'nursing foundations for quality of care', sub-factors of nursing work environment. Distinctively, affective commitment was influenced by 'staffing and resource adequacy', nurses' age, 'nurse-doctor relations', 'supervisor's emotional support', 'nurse participation in hospital affairs', 'nursing foundations for quality of care', and 'supervisor's informational support', which explained 30.9% of variance in affective commitment(F=31.57, p<.001). Conclusion: The findings show that programs which promote supervisors' emotional and informational support are important to enhance nurses' affective commitment. Also, it is necessary to improve nursing work environment to improve nurses' organizational commitment.

요양병원 근무한의사의 소진에 영향을 미치는 요인 - 광주.전남지역을 중심으로 - (A study on burn out of K.M.D.s (Korean medicine doctors) work at convalescent hospitals in Kwang-ju and Jeon-nam, Korea)

  • 문준석;신헌태
    • 대한예방한의학회지
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    • 제17권3호
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    • pp.115-128
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    • 2013
  • Objectives : This study was aimed to investigate burn out degree of K.M.D.s(Korean medicine doctors) who work at convalescent hospitals and to find contributional factors for the result. The relationship between burn out and job performance was also studied. Methods : 77 K.M.D.s(Male 49(63.6%), Female 28(36.4%)) participated in this survey that has 62 main questions about burn out, job performance, job environment and Social demographic characteristics. Survey was conducted from 19th Aug. 2013 to 6th Nov. 2013. Results : Average of burn out degree of K.M.D.s was 2.62 out of 5. Emotional exhaustion was highest (2.80) and depersonalization was lowest(2.20) among subordinate concepts of burn out. Work place location and average income of the subjective which are subordinate concepts of social demographic characteristics showed significant correlation with job performance. Role conflict, relation of co-worker, workload were significant factors for emotional exhaustion and meaning of the job, will of patient, challenge were significant factors for lack of feeling of accomplishment by multiple regression analysis. Relation of co-worker, aggression of patient and meaning of the job were also significant factors for depersonalization. Conclusion : Emotional exhaustion and lack of feeling of accomplishment among subordinate concepts of burn out were high in the subjective who participated this study. Significant factors that contribute to burn out of this study, shows different result compare to the studies that show other factors contribute to burn out who works at convalescent hospital or other place.

간호사의 직장 내 괴롭힘이 이직의도에 미치는 효과 (The effects of workplace bullying on turnover intention in hospital nurses)

  • 김현정;박다혜
    • 디지털융복합연구
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    • 제14권1호
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    • pp.241-252
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    • 2016
  • 본 연구의 목적은 병원 간호사의 직장 내 괴롭힘이 이직의도에 미치는 효과를 확인하기 위함이다. 연구대상자는 병원 근무 간호사 500명이었다. 자료 수집은 구조화된 설문지를 통해 자가보고 형식으로 2014년도 3월 1일부터 20일까지 수집하였고, 통계분석은 SPSS/PC+ ver. 18.0을 이용하여 위계적 다중 회귀분석으로 분석하였다. 연구결과, 이직의도는 직장 내 괴롭힘과 양의 상관이 있었고, 간호근무환경, 감성지능 및 직무만족과 음의 상관관계가 나타났다. 또한 직장 내 괴롭힘은 이직의도에 정적인 영향을 주었고, 간호근무환경, 감성지능 및 직무만족은 이직의도에 부적인 영향을 주었다. 감성지능은 직장 내 괴롭힘과 이직의도와의 관계에서 조절효과가 나타나지 않았지만 직무만족은 직장 내 괴롭힘과 이직의도와의 관계에서 조절효과가 있었다. 이러한 결과는 직장 내 괴롭힘, 간호근무환경, 감성지능, 직무만족이 간호사의 이직의도에 강하게 영향을 주는 요인이었다. 따라서 직장 내 괴롭힘을 예방할 수 있는 융복합 프로그램을 개발하여 간호조직에 적용되어야 한다.

종합병원 간호사의 이직의도에 영향을 미치는 요인 (The factors affecting Turnover Intention of General Hospital Nurses)

  • 최우정;조영희
    • 한국융합학회논문지
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    • 제13권5호
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    • pp.373-379
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    • 2022
  • 본 연구는 종합병원 간호사를 대상으로 조직몰입, 간호근무환경, 감정노동이 이직의도에 미치는 영향의 정도를 파악하기 위한 서술적 연구이다. 자료수집은 구조화된 설문지를 통해 G광역시에 소재한 100~300병상 미만의 종합병원 간호사 129명을 대상으로 수집하였다. 자료수집 기간은 2020년도 8월 1일~20일까지였다. 연구 결과 조직몰입은 평점 3.19점, 간호근무환경은 평점 2.75점이었고, 감정노동은 평점 3.19점, 이직의도는 평점 3.16점이었다. 연구결과 간호업무성과에 영향을 주는 요인은 조직몰입과 감정노동이었고 설명력은 32.0%였다. 본 연구 결과는 종합병원 간호사의 이직 의도를 감소시키기 위한 중재 프로그램을 위한 기초자료로 활용될 수 있을 것이다.

사무직 근로자의 사회심리적 업무환경과 자기효능감이 정신건강에 미치는 영향 (Effect of Psychosocial Work Environment and Self-efficacy on Mental Health of Office Workers)

  • 전경자;최은숙;박미진
    • 한국직업건강간호학회지
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    • 제22권3호
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    • pp.228-239
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    • 2013
  • Purpose: This study aims to assess the effects of psychosocial work environment and self-efficacy on stress, depression, and burn-out among office workers. Methods: Survey data were collected from 331 office workers who worked in one workplace from April 10 to 30, 2012. The impact of psychosocial work environment and self-efficacy on stress, depression, and burn-out was analyzed with hierarchical multiple regression using SAS version 9.3. Results: Work-family conflicts and emotional demands were identified as main factors influencing mental health. Other work environment factors influencing mental health were role clarity for stress, possibilities for development, meaning-of work, social support-from supervisors and job insecurity for depression, and social community at work for burn-out. Self-efficacy was correlated with most psychosocial work environment and factor with independent influence on stress and depression. The final models including general characteristics, psychosocial work environment, and self-efficacy accounted for 34%, 44%, and 36% for stress, depression, and burn-out respectively. Conclusion: To promote mental health in office workers, there is a need to decrease work-family conflicts and emotional demands and to improve work organization and job contents, social support, and self-efficacy.

중소병원 간호사의 감정노동과 간호전문직관이 직무만족에 미치는 영향 (Influence of Emotional Labor and Nursing Professional Values on Job Satisfaction in Small and Medium-sized Hospital Nurses)

  • 류영옥;고은
    • 기본간호학회지
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    • 제22권1호
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    • pp.7-15
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    • 2015
  • Purpose: This study was done to investigate the correlation among emotional labor, nursing professional values, and job satisfaction and identify factors that affect job satisfaction of nurses working in small and medium-sized hospitals. Methods: Data were collected from 214 nurses in S city. The following measurement tools were used: Emotional labor by Morris et al. (1996), Nursing Professional Values Scale by Yeun et al. (2005), and Index of Work Satisfaction by Stamps et al. (1978). Collected data were analyzed with SPSS/WIN 18.0 using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and multiple regression. Results: Participants' scores for emotional labor, nursing professional values and job satisfaction were $3.11{\pm}0.48$, $3.46{\pm}0.39$, and $3.02{\pm}0.29$ respectively. Emotional labor showed a negative correlation with job satisfaction (r=-.33, p<.001), while nursing professional values showed a positive correlation with job satisfaction (r=.58, p<.001). Emotional labor and nursing professional values were identified as factors influencing job satisfaction. The model explained about 39% of the variance in job satisfaction (F=67.40, p<.001). Conclusion: The results of this study suggest that it is important to manage emotional labor as well as to improve professional values and job satisfaction of nurses working in small and medium-sized hospital.

간호사의 직무 배태성, 감성지능, 사회적지지, 이직의도 간의 구조적 관계 (Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses)

  • 이소정;우혜종
    • 간호행정학회지
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    • 제21권1호
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    • pp.32-42
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    • 2015
  • Purpose: This study was done to elicit basic data for effective human resource management by identifying the relationships among job embeddedness, emotional intelligence, social support, and the turnover intention of Nurses. Methods: Research design was to build a hypothetical causal model between variables and to verify its fitness. The sample for this study was 283 nurses with careers of more than 6 months in one hospital of more than 800 beds located in Seoul. They agreed in writing and this study was approved by the Institutional Review Board. Data were analyzed using SPSS 18.0 and AMOS 18.0 program. Results: Differences in general characteristics for the variables were significant for age, marital status, education, work experience, job title, income, and department. Job embeddedness, emotional intelligence and social support were significantly correlated to turnover intention. Job embeddedness to emotional intelligence and social support showed positive effects and a negative effect to turnover intention. Emotional intelligence to turnover intention showed a positive effect, but social support was not significant. Conclusion: Organizations should provide ways to minimize voluntary turnover of a competent workforce and demonstrate their competency. Also it should develop training and management programs to effectively utilize emotional intelligence.