• Title/Summary/Keyword: Emotional Work

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The Influence of Emotional Labor, Job Stress, and Burnout on Turnover Intention of Care Worker's at Long-Term Care Hospitals (요양병원 요양보호사의 감정노동, 직무스트레스 및 소진이 이직의도에 미치는 영향)

  • Youn, Soon-Chul;Kwon, Suhye;Kang, Hyo-Jeong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.5
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    • pp.428-440
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    • 2016
  • The purpose of this study was to identify the extent of and relationships among emotional labor, job stress, burnout and turnover intention and the factors influencing the turnover intention of care workers at long-term care hospitals. The study was approved by KUIRS, and the data were collected from August 12 to September 30, 2015, and analyzed using the SPSS WIN 18.0 program. The participants of this study were 200 care workers at ten different long-term care hospitals in B city and G province. Data were collected through self-reported questionnaires and analyzed by descriptive statistics, the t-test, ANOVA, Pearson's correlation coefficients, and Stepwise multiple regression. The turnover intention was significantly correlated with emotional labor (r=.372, p<.001), job stress (r=.471, p<.001), and burnout (r=.411, p<.001). In the multiple regression, job stress (${\beta}=.290$, p<.001), burnout (${\beta}=.239$, p<.001), type of employment (${\beta}=.185$, p<.001), and emotional labor (${\beta}=.157$, p=.017) were identified as factors influencing the turnover intention. These factors explained 32.6% of the total variance in the turnover intention. Based on the results, in order to reduce the turnover intention, the improvement of work environment and clear job-descriptions are needed to reduce the job stress, and the development and implementation of proactive psycho-social interventions are necessary to reduce burnout and emotional labor in care workers at long-term care hospitals.

The Effects of Job Stress on Depression by Burnout in The Hospital Employees (의료기관 종사자의 직무스트레스가 정서적 소진, 우울에 미치는 영향)

  • Kyoungjin Song;Jeongwon Lee
    • Journal of Service Research and Studies
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    • v.12 no.3
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    • pp.26-44
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    • 2022
  • Job stress experienced during work has a positive effect on the organization, such as performance improvement, but if not properly managed, it can cause physical diseases such as digestive diseases and mental diseases such as depression and neurological diseases. If job stress persists for a long time, it causes emotional exhaustion and depression, which has a significant adverse effect on individuals and organizations, so proper management is essential. Therefore, in this study, a descriptive survey study was conducted using a self-report questionnaire method to find out the relationship between job stress, emotional exhaustion and depression of medical institution workers. As a result of the analysis, it was found that job stress of medical institution workers had a significant (+) effect on emotional exhaustion and depression, and emotional exhaustion of medical institution workers had a significant (+) effect on depression. Through this study, it was found that there was a significant relationship between job stress, emotional exhaustion, and depression of hospital employees, and that emotional exhaustion acts as a parameter in the relationship between job stress and depression. Considering that job stress of hospital employees causes adverse organizational effects, such as threatening workers' mental and physical health and causing deterioration in the quality of medical services, organizational efforts will be needed to relieve and properly manage job stress of hospital employees.

Analysis on Kandinsky's work as a case study of Art Therapy (미술치료모델로서의 작품분석연구 - 칸딘스키작품을 중심으로)

  • 방경란
    • Archives of design research
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    • v.17 no.2
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    • pp.383-392
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    • 2004
  • Analysis on Kandinsky's Work as a Case Study of Art Therapy. This study attempts to analyze a work of W. Kandinsky, who placed great emphasis on the relationship between the form and the color of an object, from the viewpoint of art therapy. Most papers related with fine art work analysis approach it from the aesthetical point of view and there are few attempts to interpret art works in terms of art therapy. This study tries to present a new angle to the studies of art therapy Practiced up to now and research is made on its potentiality. With an analysis on the relationship between human psychology, and color and form that convey visual language, research is made on the feasibility of art therapeutic methods through the approaches based on color psychology, Gestalt theory and perception psychology. The final purpose of this study is to apply the results to the development of illustrations, education program for children, and educational instruments and toys that will promote children's healthy emotional growth based on the color psychology and the form psychology of human being. As an initial study, a piece of Kandinsky's work, titled ' CERCLES DANS CERCLE', is analyzed as a case study of art therapy both from theoretical standpoint and from the viewpoint of art therapy. Through this effort, it can be utilized as a new case study of art therapy that will influence human emotion positively and lead to healthful emotional catharsis.

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Time Use Survey of Dual-Career Commuting Couples (맞벌이 주말부부의 생활시간 분석)

  • 문숙재;윤소영
    • Journal of Families and Better Life
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    • v.21 no.2
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    • pp.213-220
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    • 2003
  • In this study, I analyzed dual-career commuting couples time use. Concretely, this study compared the husband with the wife on the becoming a commuter family, the living apart on weekdays. And it examined time use on weekdays and weekends by the time amount of each activities and the ratio of actor on each hour. The survey participants included 131 married people who were dual-career commuting couple and who were maintained separate residence and work place. The major findings are as follows: First, weekday separation of the dual-career commuting couples is largely due to career. This kind separation is mostly due to sociostructural labor market factor and individual factor to increasing working women. Second, 94.6%(53) of male participants were resident living apart from their family on weekdays. Third, the most wives mentioned some kind of emotional liberation such as freedom on weekdays. Finally, there was gender difference in the time spent on each activities when dual-career commuting couples are living together and they are apart. Especially the most gender difference on weekdays is household work time and leisure time.

A Study on the Evaluation of Job Stresses for Managers in the Construction Industry (건설업 관리직의 직무스트레스 평가에 관한 연구)

  • Lee, Do-Young;Kim, Wan-Jin;Yi, Young-Seop
    • Journal of the Korean Society of Safety
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    • v.22 no.3 s.81
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    • pp.39-44
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    • 2007
  • Job stresses are realized as harmful factors affected workers' mental health. Job stresses can be defined as the physical and emotional responses that are occurred when the job requirements should be beyond the workers' abilities, followed with health problems and even work-related injuries. Job stresses could be resulted from the work environment and conditions related with workers' personality. This study is conducted to evaluate the job stresses for managers in the construction industry, by the questionaires which collected 302(75.5%) among 400 ones. The evaluation items are the levels of job stresses and stressors as well as the relationship between the variables. The controls should be recommended for physical and mental health.

A Study on Characteristics of Healing Environment in the Late Work of Frank Lloyd Wright (프랭크 로이드 라이트 후기 작품의 치유환경적 특성에 관한 연구)

  • Kim, Kwang-Ho
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.12 no.1
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    • pp.41-48
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    • 2006
  • The purpose of this study is to find Healing elements in the late work of Frank Lloyd Wright. Healing elements are mainly composed of physical, social and psychological functions, which are clearly reflected in holistic attitude and intuition in his Organic theory of Architecture. Late works of Wright since 1935 show particularly shapes of triangle and circle creating the emotional images associated with Hope and Infinity. His image-oriented design attitude is thought to be strongly related to the pursuit of Utopian ideal which means peaceful condition. He regarded it as the consequence of integrity and control, which could be thought as condition of Healing environment. Refuge and Prospect can be complementary elements of spatial expression representing peaceful and dynamic condition of the Nature itself. Five works selected in this case study have unique design ideas related to the function and image of Healing environment interpreted by the criteria of Refuge and Prospect.

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2007 Exhibition plan for Seongnam Living Design Festival (2007 성남 리빙디자인 페스티벌 계획안)

  • Park, Young-Tae
    • Proceedings of the Korean Institute of Interior Design Conference
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    • 2007.11a
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    • pp.179-182
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    • 2007
  • 2007 Design Festival on Seongnam Living Design has been held with the theme of "You and I, We" on the basis of harmony through design. This kind of theme has the main concepts as follows: Harmony- the exhibition program that can capture our mind, Communication-the experience program not through personal work but through group work, Design Seongnam-joyful Sungnam which we have made together by regional participation design project. Especially, it also has encouraged active and voluntary participation based on the promotion of the event and design exhibition that are hosted by the universities, elementary and secondary schools that represent the downtown Seongnam. In understanding Seongnam City, it has applied the plan introducing emotional process. These are the programs, which are reading, thinking, listening, watching, touching, making, and dreaming. Through the processes of being with Seongnam by participants, it has helped people know more about Seongnam, and focused on being the exhibition understanding the members of the community Seongnam.

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A Verification on the Effectiveness of Middle Managers' Emotional Leadership in Food Service Management Companies (위탁급식업체 중간관리자의 감성리더십 효과성 검증)

  • Kim, Hyun-Ah;Jung, Hyun-Young
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.36 no.4
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    • pp.488-498
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    • 2007
  • The purposes of this study were to: a) provide evidences concerning the effects of emotional leadership b) examine the impacts of emotional leadership on employee-related variables, 'job satisfaction', 'organizational commitment', 'organizational performance' and 'turnover intention', and c) identify a conceptual framework underlying emotional leadership. A survey was conducted from August 23 to November 3, 2005 to collect data from mid-level managers in food service company headquarters (N=219). Statistical analyses were completed using SPSS Win (12.0) for descriptive, reliability, factor and correlation analyses and AMOS (5.0) for confirmatory factor analysis and structural equation modeling. The main results of this study were as follows. First, the managers gave the highest point to their leaders in the emotional leadership competence 'organizational awareness : reading the currents, decision networks, and politics at the organizational level' and gave the lowest point in the emotional leadership competence 'influence: wielding effective tactics for persuasion'. Second, the means of job satisfaction was above the midpoint (3 points). Employees' job satisfaction with 'coworkers' was relatively high. However, the extents of satisfaction with 'payroll' 'promotion', and 'work environment' were relatively low. Third, the organizational commitment was above the midpoint (3 points). In the organizational commitment, 'loyalty' factor was higher than 'commitment' factor. Fourth, the means of organizational performance was above the midpoint. The highest organizational performance variable was 'internal efficiency; trying to reduce cost' and the lowest organizational performance variable was 'internal fairness ; equitable treatment and all are treated with respect with no regard to status and grade'. Fifth, most respondents intended on 'thinking of quitting ; towards turnover process'. Sixth, the test of hypothesis using structural equation modeling found that emotional leadership produced p[Isitive effects on job attitude and job performance. Emotional leadership enhanced job satisfaction and organizational commitment, and in turn, employees' attitude positive effects on organizational performance; emotional leadership also had a direct impact on organizational performance

The Effect of Work-Family Balance on Job Satisfaction : The Mediating Effect of Family Supportive Organizational Culture (일·가정 균형이 직무만족에 미치는 영향 : 가족친화문화의 매개효과)

  • Park, Jeong-Min;Choi, Do-Lim;Lee, Sun-Ho
    • The Journal of the Korea Contents Association
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    • v.20 no.8
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    • pp.262-273
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    • 2020
  • The purpose of this study was to analyze the effect of work-family balance on job satisfaction and the mediating effect of family supportive organizational culture in the relationship. For this purpose, the 6th data of the Women's Family Panel was used to analyze 2,016 married female workers who are currently employed among respondents aged 19 to 64. According to the analysis, First, work-family balance was found to have a positive effect on job satisfaction, and second, family supportive organizational culture had a mediating effect between work-family balance and job satisfaction. These results are meaningful in that they reaffirmed the emotional connection between work and family areas, suggesting that not only an institutional approach for work-family balance but also a cultural approach such as family-supportive organizational culture need to be considered.

A Study on the Impact of Work-life Balance and Smart Work Environment on Job Satisfaction and Organizational Commitment among Employees (워라밸과 스마트워크환경이 조직 구성원의 직무만족과 조직헌신에 미치는 영향에 관한 연구)

  • Kim, Mi-yeon;Seo, Young-Wook
    • The Journal of the Korea Contents Association
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    • v.21 no.3
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    • pp.505-517
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    • 2021
  • Lots of studies have been conducted on work-life balance in various fields. In particular, while a plethora of studies on the work-life balance have focused mainly on organizational culture and work performance, research to investigate the impact of work-life balance on employees' organizational commitment is scarce. This study aims to empirically analyze how work-life balance of employees affects organizational commitment and mediation effects of job satisfaction on the relationships through a survey of 463 employees working in small and medium-sized enterprises, public institutions, and conglomerates in the COVID-19 era. Also, it examines the impact of a smart work environment as a new way of working during the COVID-19 pandemic on job satisfaction and organizational commitment. The findings of the study are summarized as follows. First, work-life balance was shown to positively affect job satisfaction, and job satisfaction had a positive influence on emotional organizational commitment of employees. Second, job satisfaction was found to be completely mediated both in the relationship between work-life balance and organizational commitment and in the relationship between work-family balance and organizational commitment, and partially mediated in the relationship between work-growth balance and organizational commitment. Third, the smart work environment had a positive effect on job satisfaction and organizational commitment. The results of the study show that work and family, work and leisure, and work and growth balance are significantly important factors to improve employees' work attitudes in the changing work environment as a result of COVID-19. The present results suggest that the introduction of work-life balance and the smart work environment is required to increase organizational productivity.