• Title/Summary/Keyword: Electronic Security Service

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Effects of Electronic Security Service Quality Satisfaction and Customer Satisfaction on Switching Barrier and Customer Loyalty (기계경비 서비스품질만족과 고객만족이 전환장벽 및 고객충성도에 미치는 영향)

  • Kim, Chang-Ho;Yoon, Jong-Dae;Jung, Chul-Kyu;Lee, Bong-Keun
    • Korean Security Journal
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    • no.36
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    • pp.111-137
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    • 2013
  • The purpose of this study is to examine the effects of electronic security service quality satisfaction and customer satisfaction on switching barrier and customer loyalty. Survey questionnaires were distributed to business owners in Seoul that are using electronic security system and the total of 500 copies were used as research data except 60 copies with insufficient responses. The results are as follow. First, as for the effects of electronic security service quality satisfaction on electronic security customer satisfaction, it indicates that the higher electronic security service quality satisfaction achieves, the more it has positive effects on electronic security customer satisfaction. Second, as for the effects of electronic security service quality satisfaction on switching cost, it indicates that the higher electronic security service quality satisfaction achieves, the more it has positive effects on switching cost. As for the effects of electronic security service quality satisfaction on human relations, it indicates that the higher electronic security service quality satisfaction achieves, the more it has positive effects on human relations. It indicates that the effects of electronic security service quality satisfaction on alternative attraction was not meaningful. Third, as for the effects of electronic security customer satisfaction on switching cost, it indicates that the higher electronic security customer satisfaction achieves, the more it has positive effects on switching cost. As for the effects of electronic security customer satisfaction on human relations, it indicates that the higher electronic security customer satisfaction achieves, the more it has positive effects on human relations. But, it indicates that the effects of electronic security customer satisfaction on alternative attraction was not meaningful. Fourth, As for the effects of electronic security service quality satisfaction and electronic security customer satisfaction on customer loyalty, it indicates that the higher electronic security service quality satisfaction achieves, the more it has positive effects on customer loyalty. As for the effects of switching cost on customer loyalty, it indicates that the higher switching cost achieves, the more it has positive effects on customer loyalty. As for the effects of alternative attraction on customer loyalty, it indicates that there is no meaningful relation between alternative attraction and customer loyalty. But, effects of human relations on customer loyalty, it indicates that there is no meaningful relation between human relations and customer loyalty. Based on the above results, it is noticeable that in the effects of electronic security service quality satisfaction and electronic security customer satisfaction on switching barrier, all of them had meaningful effects except for alternative attractiveness. This signifies that switching barrier factor can increase when the service quality of electronic security and customer satisfaction increase. In other words, it can be said that increased awareness of electronic security service quality satisfaction and electronic security customer satisfaction by electronic security users can lead to high customer loyalty by establishing switching barrier through such increased awareness.

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Electronic Security Control Center Building Process and Security and Management Measures (시스템경비 관제시설의 구축과 보안 및 경영대책)

  • Ha, Kyung-Su;Cho, Cheol-Kyu;Kim, Pyong-Soo
    • Journal of the Korea Society of Computer and Information
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    • v.20 no.5
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    • pp.113-121
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    • 2015
  • This research suggests construction processes and security solutions for security control center as management measures for security management improvement in domestic electronic security companies. Security control center (SCC) is the central nerve of electronic security service, and no matter how well the on-site response system has been built, if SCC ceases to work due to an incident or disaster or security control personnel are harmed, the electronic security system cannot perform its proper functions. It is divided to a spatial structure, the infrastructure, control equipment, control solutions and operating structure in a construction process in the security control center. And a solution can be presented for physical security, information security, and personnel security in the way to security solutions.

Analysis of ATM Security vulnerability (ATM 보안 취약성 분석)

  • Kang, Sang-Goo;Lee, Sung-Woo;Shin, Jae-Ho
    • Proceedings of the IEEK Conference
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    • 1998.10a
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    • pp.83-86
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    • 1998
  • In recent years, security has been more and more significant in network environment. The internetworkding communication including ATM network will be exposed to all kinds of attacks, such as eavesdropping, spoofing, service denial and traffic analysis etc. So, in this paper, we focused on ATM network threats, security service and ATM security mechanisms for threats.

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A Study on the Education Curriculum for Bodyguarding Related Departments with the Prospect of Security Services (한국 경비업발전 전망에 따른 경호관련학과 교육과정 연구)

  • Kim, Young-In
    • Korean Security Journal
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    • no.5
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    • pp.89-108
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    • 2002
  • The prospect of security services industries is as followings. First, integrated security system will be increased in the security service sphere of collective housing such as apartments. Second, the needs to security services with high-tech electronic security system and systematic security service against crimes will be increased. Third, the needs to crime prevention and disaster prevention service including information security service by means of internet and information and communication technology will be increased. Fourth, perhaps domestic market of security service will be reshaped in relation with localization trend and entrance of foreign security service companies to our country. With these conclusions I think that the departments of universities related to security services will focus on their social roles.

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On the Relationship of u-Security Service, Usefulness and Citizen Satisfaction (u-방범서비스와 유용성 및 시민만족의 관계)

  • Choi, Chang-Sun;Hwang, Chan-Gyu
    • The Journal of the Korea institute of electronic communication sciences
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    • v.9 no.8
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    • pp.875-882
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    • 2014
  • This paper aims to study on the relationship of u-Security service, usefulness and citizen satisfaction. Independence variable is u-Security service, a mediation parameter is usefulness, and dependent variable is citizen satisfaction. Using SPSS 18.0, a series of factor analysis, reliability analysis, multiple regression analysis and path analysis have been performed. The conclusion is as following. First, u-Security service affects usefulness. That is, as publicity safety, system quality, service quality increase, usefulness increases. Second, u-Security service affects citizen satisfaction. That is, as publicity safety, system quality, service quality increase, citizen satisfaction increases. Third, usefulness affects citizen satisfaction. That is, as economic usefulness and security usefulness increase, citizen satisfaction increases. Last, u-Security service has direct and indirect effect in usefulness and citizen satisfaction. That is, usefulness is an important variable that mediates u-Security service and citizen satisfaction.

A Study on the Multilevel Electronic Commerce Security using Scalable Multicast (확장 멀티캐스트를 이용한 다중레벨 전자상거래 보안에 관한 연구)

  • 서장원
    • The Journal of Society for e-Business Studies
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    • v.7 no.1
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    • pp.66-74
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    • 2002
  • Through the increment of requirement for EC(Electronic Commerce) oriented communication services, security multicast communications is becoming more important. However, multicast to EC environment is much different from unicast concept most network security protocols. On the network security, using mandatory access control of multilevel architecture which assigns a specific meaning to each subject, so we accomplish access control. In this way, access control security based on the information security level is proposed. A security protocol based on the architecture proposed in this paper would be utilized in security multicast communications, group key management service and leveled security service through multilevel EC security policy, Also we discuss and propose the security level scaleability and key management method on the network.

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Security Analysis on Digital Signature Function Implemented in Electronic Documents Software (전자문서 소프트웨어의 전자서명 기능에 대한 안전성 분석)

  • Park, Sunwoo;Lee, Changbin;Lee, Kwangwoo;Kim, Jeeyeon;Lee, Youngsook;Won, Dongho
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.22 no.5
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    • pp.945-957
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    • 2012
  • Electronic documents have characteristics that detecting whether an electronic document is modified or not is not an easy process. Thus verifying integrity of documents is very important for using electronic documents. To facilitate this process, various electronic document software provide digital signature capabilities on themselves. However, there were not much research on the security of digital signature function of software. Therefore, in this paper, we analyze the security of Adobe PDF, MS Word, Hancom Hangul, digital notary service and digital year-end-settlement service, and propose recommendations for implementation of digital signature funcion.

A Study On Security Threat Analysis and Government Solution for Civil Service Online (대민서비스 온라인 보안위협 분석 및 대응방안 연구)

  • Choi, Do-Hyun;Jun, Mun-Seog;Park, Jung-Oh
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.14 no.5
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    • pp.1-10
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    • 2014
  • As the number of public institution web sites and civil services based on electronic government has increased from the past until now, there is an increasing demand for security of the overall electronic civil services such as possibility for forgery and falsification of electronic documents. Existing studies proposed security threats and response methods on an electronic government service (G4C) from the perspective of service provider. In this study, the scope of analysis was expanded to analyze security technology used for each service type on 289 web sites providing civil services and to present response methods on security threats. The aim of this paper is to discuss practical responses to civil services and core problems of civil services in electronic government that need to be resolved.

Security Vulnerability of Internet of Things and Its Solution (사물인터넷 보안 문제제기와 대안)

  • Choi, Heesik;Cho, Yanghyun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.11 no.1
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    • pp.69-78
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    • 2015
  • Internet of Things(IoT) is electronic devices and household appliances use wireless sensor network in environment of high speed wireless network and LTE mobile service. The combination of the development of Internet and wireless network led to development of new forms of service such as electronic devices and household appliances can connect to the Internet through various sensors and online servers such as a Home Network. Even though Internet of Things is useful, there are problems in Internet of Things. In environment of Internet of Things, information leakage could happens by illegal eavesdropping and spoofing. Also illegal devices of wireless communication interference can cause interfere in Internet of things service, physical damage and denial of service by modulation of data and sensor. In this thesis, it will analyze security threats and security vulnerability in environment of mobile services and smart household appliances, then it will suggest plan. To solve security issues, it is important that IT and RFID sensor related companies realize importance of security environment rather than focus on making profit. It is important to develop the standardized security model that applies to the Internet of Things by security-related packages, standard certification system and strong encrypted authentication.

A Study on Improving the Electronic Financial Fraud Prevention Service: Focusing on an Analysis of Electronic Financial Fraud Cases in 2013 (전자금융사기 예방서비스의 개선방안에 관한 연구: 2013년 전자금융사기 피해사례분석을 중심으로)

  • Jeong, Dae Yong;Lee, Kyung-Bok;Park, Tae Hyoung
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.24 no.6
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    • pp.1243-1261
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    • 2014
  • With the methods of electronic financial frauds becoming advanced, economic losses have greatly increased. The Electronic Financial Fraud Prevention Service(hereafter EFFPS) has taken effect to prevent electronic financial frauds, but economic losses still occurring. This paper aimed to suggest a direction for improvement of the EFFPS, through the analysis of electronic financial fraud cases. As a result of analysis on the fraud cases before and after implementation of the EFFPS, 'Fraud using Smartphone App' and 'Fraud using Calls and SMS' were increased after implementation of the EFFPS, and also the damage cost of 'Fraud using Smartphone App' had increased. Also we revealed some limitations of the EFFPS. For complementing this limitations, authors considered direction for improvement of the EFFPS focus on application of current services/systems related prevention of electronic financial fraud and considered the ways that are make connection with several measurements related prevention currently being discussed and implemented in perspective of defense in depth.