• 제목/요약/키워드: ERP Adoption

검색결과 44건 처리시간 0.024초

ERP 시스템에 대한 조직 구성원의 저항에 관한 연구 (A Study on Resistance to the Adoption of ERP Systems)

  • 박경란;황경태;정덕훈
    • Journal of Information Technology Applications and Management
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    • 제10권1호
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    • pp.47-59
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    • 2003
  • This study analyses the level of resistance which workers have against the adoption of ERP systems and the factors affecting the resistance to the adoption of the new systems. The major results of the study include 1) about 40% of workers showed resistance to the adoption of ERP systems, and 2) all six factors (technical characteristics of ERP system, functional characteristics of ERP system, implementation approach, task changes caused by the adoption of ERP system, attitude toward change, and altitude toward organization) were proved to affect the resistance to the adoption of the ERP systems. In practice, adoption of ERP system brings significant changes to workers. In order for an organization to succeed, it is necessary to reduce the resistance of workers. Since this study is performed based on a case study, the results of the study may not be generalized. However, the results of the study may provide guidance which organizations can refer in the course of effective personnel management.

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Influence of IS Planning and Change Management on ERP Implementation Success

  • Moon, Tae-Soo
    • 디지털융복합연구
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    • 제7권1호
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    • pp.149-156
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    • 2009
  • Enterprise Resource Planning (ERP) system is one of key information technology to shape doing business. ERP adoption characteristics like IS planning and change management before ERP implementation are rising in importance, because of gaining competitive advantage. The purpose of this study is to analyze the impact of the characteristics of ERP adoption on ERP implementation success. From previous researches on ERP adoption and implementation, two characteristics of ERP adoption such as IS planning and change management, and 2 dependent variables such as process innovation and business performance, are identified. From data collection processes, 122 samples are collected. The results of hypothesis testing show that organizations with IS plan have higher implementation performance than organizations without IS plan. Also, organizations with the process of change management have higher implementation performance than organizations without the process of change management. Also, The interaction effect between IS planning and change management shows bigger impact in ERP implementation success.

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한국 상장기업의 ERP도입이 기업성과에 미치는 영향에 관한 연구 (Impact of ERP System Adoption on Corporate Performance in the Korean Listed Company)

  • 최승규;박주석;박재홍
    • 정보화연구
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    • 제10권2호
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    • pp.211-222
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    • 2013
  • ERP시스템 구축은 기업의 업무프로세스 개선을 통한 경쟁력 확보가 가장 중요한 요인이며, 한국에서의 기업환경도 2009년 글로벌 금융위기 이후 경쟁력 확보의 중요성이 더욱 중요한 시점이다. 본 연구에서는 ERP시스템의 도입 시 도입효과에 영향을 미치는 요인(조직특성, 도입시기)을 분석하여, ERP도입효과를 증가시킬 수 있는 방안을 제시하는 것을 연구목적으로 하였다. 본 연구를 통하여 도입효과에 영향을 미치는 요인을 도출하고 기업의 ERP도입으로 인한 기업성과를 개선 할 수 있는 방향성을 제시하였다.

ERP에 대한 전형적 인식 오류에 관한 연구 (Research on the Typical Mis-Conceptions on Enterprise Resource Planning)

  • 신현식;김상훈
    • 한국IT서비스학회지
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    • 제9권2호
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    • pp.107-127
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    • 2010
  • Typical misconceptions on Enterprise Resource Planning (ERP) among practitioners and researchers are reviewed. Companies can make, buy, or rent ERP solutions, but typically, ERP is conceived as ready-made, off the shelf application software package. The benefits of ERP adoption are frequently generalized without proper clarification of the requisite conditions. The specific outcomes of ERP adoption are not adequately differentiated from those of general computerization. To avoid the side-effects caused by those misconceptions, we 1) clarify the concept of ERP and the methods of sourcing it, 2) specify the requisite conditions for the benefits from packaged ERP solutions, and 3) explain the generic characteristics of ERP, direct effects and resultant possible outcomes of the adoption of ERP.

한.중 기업의 ERP 시스템 커스터마이징 및 성과에 관한 실증연구 (An Empirical Study of ERP Systems Customizing and Performance of SMEs in Korea and China)

  • 김창해;권영직;최군;이상훈;김수연
    • 한국산업정보학회논문지
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    • 제16권5호
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    • pp.127-136
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    • 2011
  • 본 논문은 ERP 시스템의 커스터마이징으로 인한 성과분석을 하기 위해 한국기업 2개와 중국기업 2개를 선정하여 실증적인 연구를 실시하였다. 본 논문에서 ERP 시스템의 커스터마이징으로 인한 도입성과 분석은 4개의 요인 즉, 재무적 성과, 사용자 만족도, 경쟁력 확보, ERP 시스템 도입성과 별로 고찰하였다. ERP 시스템의 커스터마이징에 따른 활용성과 분석은 9개 요인별로 고찰하였다. 이들을 분석한 결과를 토대로 하여 본 논문에서는 한국과 중국기업의 ERP 시스템 커스터마이징에 관한 비교분석을 하여 두었으며, 성공적인 ERP 시스템 도입 및 활용을 위한 커스터마이징 방안을 제시하였다.

대학의 ERP 도입 특성과 성과에 관한 연구 (Characteristics and Performance of ERP Adoption in University Organization)

  • 조성의
    • 한국IT서비스학회지
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    • 제6권2호
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    • pp.49-62
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    • 2007
  • Characteristics of the motivation and performance of Enterprise Resources Planning (ERP) adoption in university organization are explored through case studies in this study. Generally, the modules for production, sales, and logistics management in a manufacturing company are substituted with new modules for student support, lecture operations, and research management in ERP for university organization. The motivation of ERP adoption is closely related to the purpose of improvement of business process operations and information system control rather than the environmental factors such as inter-organizational competition or increase of market uncertainty, differentially from enterprises cases. In addition, the financial performance such as cost reduction, labor substitution, and increase of productivity is relatively lower evaluated than the performance on organizational aspects or information system control.

ERP 도입 전 구성원의 저항 (A Study on Users' Resistance toward ERP in the Pre-adoption Context)

  • 박재성;조용수;고준
    • Asia pacific journal of information systems
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    • 제19권4호
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    • pp.77-100
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    • 2009
  • Information Systems (IS) is an essential tool for any organizations. The last decade has seen an increasing body of knowledge on IS usage. Yet, IS often fails because of its misuse or non-use. In general, decisions regarding the selection of a system, which involve the evaluation of many IS vendors and an enormous initial investment, are made not through the consensus of employees but through the top-down decision making by top managers. In situations where the selected system does not satisfy the needs of the employees, the forced use of the selected IS will only result in their resistance to it. Many organizations have been either integrating dispersed legacy systems such as archipelago or adopting a new ERP (Enterprise Resource Planning) system to enhance employee efficiency. This study examines user resistance prior to the adoption of the selected IS or ERP system. As such, this study identifies the importance of managing organizational resistance that may appear in the pre-adoption context of an integrated IS or ERP system, explores key factors influencing user resistance, and investigates how prior experience with other integrated IS or ERP systems may change the relationship between the affecting factors and user resistance. This study focuses on organizational members' resistance and the affecting factors in the pre-adoption context of an integrated IS or ERP system rather than in the context of an ERP adoption itself or ERP post-adoption. Based on prior literature, this study proposes a research model that considers six key variables, including perceived benefit, system complexity, fitness with existing tasks, attitude toward change, the psychological reactance trait, and perceived IT competence. They are considered as independent variables affecting user resistance toward an integrated IS or ERP system. This study also introduces the concept of prior experience (i.e., whether a user has prior experience with an integrated IS or ERP system) as a moderating variable to examine the impact of perceived benefit and attitude toward change in user resistance. As such, we propose eight hypotheses with respect to the model. For the empirical validation of the hypotheses, we developed relevant instruments for each research variable based on prior literature and surveyed 95 professional researchers and the administrative staff of the Korea Photonics Technology Institute (KOPTI). We examined the organizational characteristics of KOPTI, the reasons behind their adoption of an ERP system, process changes caused by the introduction of the system, and employees' resistance/attitude toward the system at the time of the introduction. The results of the multiple regression analysis suggest that, among the six variables, perceived benefit, complexity, attitude toward change, and the psychological reactance trait significantly influence user resistance. These results further suggest that top management should manage the psychological states of their employees in order to minimize their resistance to the forced IS, even in the new system pre-adoption context. In addition, the moderating variable-prior experience was found to change the strength of the relationship between attitude toward change and system resistance. That is, the effect of attitude toward change in user resistance was significantly stronger in those with prior experience than those with no prior experience. This result implies that those with prior experience should be identified and provided with some type of attitude training or change management programs to minimize their resistance to the adoption of a system. This study contributes to the IS field by providing practical implications for IS practitioners. This study identifies system resistance stimuli of users, focusing on the pre-adoption context in a forced ERP system environment. We have empirically validated the proposed research model by examining several significant factors affecting user resistance against the adoption of an ERP system. In particular, we find a clear and significant role of the moderating variable, prior ERP usage experience, in the relationship between the affecting factors and user resistance. The results of the study suggest the importance of appropriately managing the factors that affect user resistance in organizations that plan to introduce a new ERP system or integrate legacy systems. Moreover, this study offers to practitioners several specific strategies (in particular, the categorization of users by their prior usage experience) for alleviating the resistant behaviors of users in the process of the ERP adoption before a system becomes available to them. Despite the valuable contributions of this study, there are also some limitations which will be discussed in this paper to make the study more complete and consistent.

조선해양 산업에서의 ERP 구축 사례 연구 (A Case Study on ERP Adoption in Shipbuilding and Marine Engineering Industry)

  • 정성립;이재광;조현
    • 한국IT서비스학회지
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    • 제12권1호
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    • pp.189-199
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    • 2013
  • As many organizations have adopted and implemented ERP systems, concerns about ERP performance also have increased. Former researches studied the ERP implementation of general large or medium size enterprises but there are not enough studies on ERP systems of a specific industry domain. In this paper, we introduce a case study on ERP adoption methodology of global leading company 'D' in shipbuilding and marine engineering industry. We examined ERP implementation background, method and scope and evaluated ERP performance in perspective of both quantitative and qualitative approaches. Quantitative research usually examines ERP performance based on financial statements and qualitative study typically examines organization change or improvement. As a result, ERP implementation in shipbuilding and marine industry can improve quantitative aspects such as cost, human resource and organization performance. As qualitative analysis, business process and tools can be unified and management transparency can be improved by ERP implementation. The result of this paper will be useful guideline for organizations which are considering ERP systems.

중소기업을 위한 오픈소스 ERP의 도입에 관한 연구: 베트남 기업 사례를 중심으로 (Open Source ERP Software for Small-Medium Enterprise: A Case of Vietnamese Firm)

  • 당응웬하인;이영찬
    • 지식경영연구
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    • 제12권2호
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    • pp.91-112
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    • 2011
  • Most of enterprises use various applications for serving their routine business. One of most widespread applications is the enterprise resource planning (ERP). This paper focuses on open source ERP software and aims to find out what benefits it can bring to small and medium-sized enterprises (SME) comparing to proprietary ERP. To serve the purpose, this paper introduces the successful adoption of open source ERP software through the case study of small Vietnamese firm. The results of this paper show the advantage of open source ERP software and the possibility of adoption for SME.

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중소기업의 정부지원형 ERP시스템 도입 영향요인에 관한 연구 (A Study on the Factors Affecting Government-Support ERP Systems Adoption for SMEs)

  • 최영은;박종필;이은곤
    • 한국정보시스템학회지:정보시스템연구
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    • 제22권4호
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    • pp.1-22
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    • 2013
  • Government initiatives are continuously being invested to nurture supporting business environment for small and medium sized enterprises (SMEs), such as government-support ERP systems project for SMEs. As such, scholars need to pay attention to SMEs can successfully adopt and manage government-support ERP systems. This study, therefore, conceptually developed and tested a research model for understanding what factors influence SMEs' intention to adopt government-support ERP systems. We obtained thirty samples from SMEs, which is organizational level, and data were analyzed using the partial least square (PLS) technique. The results of data analysis found that institutional pressure and resource dependence had positive effects on the adoption of government-support ERP systems. On the other hand, risk aversion of SMEs was found to have negative effects to adopt government-support ERP systems.