• Title/Summary/Keyword: ERP Adoption

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A Study on Resistance to the Adoption of ERP Systems (ERP 시스템에 대한 조직 구성원의 저항에 관한 연구)

  • 박경란;황경태;정덕훈
    • Journal of Information Technology Applications and Management
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    • v.10 no.1
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    • pp.47-59
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    • 2003
  • This study analyses the level of resistance which workers have against the adoption of ERP systems and the factors affecting the resistance to the adoption of the new systems. The major results of the study include 1) about 40% of workers showed resistance to the adoption of ERP systems, and 2) all six factors (technical characteristics of ERP system, functional characteristics of ERP system, implementation approach, task changes caused by the adoption of ERP system, attitude toward change, and altitude toward organization) were proved to affect the resistance to the adoption of the ERP systems. In practice, adoption of ERP system brings significant changes to workers. In order for an organization to succeed, it is necessary to reduce the resistance of workers. Since this study is performed based on a case study, the results of the study may not be generalized. However, the results of the study may provide guidance which organizations can refer in the course of effective personnel management.

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Influence of IS Planning and Change Management on ERP Implementation Success

  • Moon, Tae-Soo
    • Journal of Digital Convergence
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    • v.7 no.1
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    • pp.149-156
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    • 2009
  • Enterprise Resource Planning (ERP) system is one of key information technology to shape doing business. ERP adoption characteristics like IS planning and change management before ERP implementation are rising in importance, because of gaining competitive advantage. The purpose of this study is to analyze the impact of the characteristics of ERP adoption on ERP implementation success. From previous researches on ERP adoption and implementation, two characteristics of ERP adoption such as IS planning and change management, and 2 dependent variables such as process innovation and business performance, are identified. From data collection processes, 122 samples are collected. The results of hypothesis testing show that organizations with IS plan have higher implementation performance than organizations without IS plan. Also, organizations with the process of change management have higher implementation performance than organizations without the process of change management. Also, The interaction effect between IS planning and change management shows bigger impact in ERP implementation success.

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Impact of ERP System Adoption on Corporate Performance in the Korean Listed Company (한국 상장기업의 ERP도입이 기업성과에 미치는 영향에 관한 연구)

  • Choi, Seung Kyu;Park, Joo Seok;Park, Jae Hong
    • Journal of Information Technology and Architecture
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    • v.10 no.2
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    • pp.211-222
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    • 2013
  • The adoption of ERP systems is most important factor for the competitive advantages which can be achieved by the business process improvement of the company. In the Korean business environment, achieving competitive advantages become more important after financial crisis in 2009. The purpose of this study is to analyze the factors (organizational characteristics, number of years after implementing ERP systems) affecting the ERP adoption effect and to suggest the direction for improving this effect. This study presents the organizational characteristics(Strategic alignment, CEO support, changement management effect) affecting the ERP adoption effect and suggest the direction to improve the corporate performance in the ERP systems.

Research on the Typical Mis-Conceptions on Enterprise Resource Planning (ERP에 대한 전형적 인식 오류에 관한 연구)

  • Shin, Hyun-Sik;Kim, Sang-Hoon
    • Journal of Information Technology Services
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    • v.9 no.2
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    • pp.107-127
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    • 2010
  • Typical misconceptions on Enterprise Resource Planning (ERP) among practitioners and researchers are reviewed. Companies can make, buy, or rent ERP solutions, but typically, ERP is conceived as ready-made, off the shelf application software package. The benefits of ERP adoption are frequently generalized without proper clarification of the requisite conditions. The specific outcomes of ERP adoption are not adequately differentiated from those of general computerization. To avoid the side-effects caused by those misconceptions, we 1) clarify the concept of ERP and the methods of sourcing it, 2) specify the requisite conditions for the benefits from packaged ERP solutions, and 3) explain the generic characteristics of ERP, direct effects and resultant possible outcomes of the adoption of ERP.

An Empirical Study of ERP Systems Customizing and Performance of SMEs in Korea and China (한.중 기업의 ERP 시스템 커스터마이징 및 성과에 관한 실증연구)

  • Jin, Chang-Hai;Kwon, Young-Jik;Cui, Jun;Lee, Sang-Hoon;Kim, Su-Yeon
    • Journal of Korea Society of Industrial Information Systems
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    • v.16 no.5
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    • pp.127-136
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    • 2011
  • This paper mainly focuses on an empirical study for performance analysis which is caused by customizing of ERP systems. To conduct this study, four companies are selected in Korea and China, two companies for each country. This paper actually considers four factors for performance analysis of ERP adoption such as financial performance, user satisfaction, competitiveness, and ERP systems adoption, and the analysis of utilization performance is based on nine factors in terms of customizing of ERP systems. As a result of the analyzed results, we conduct comparison analysis about ERP systems customizing of the companies in Korea and China and suggest how to optimally customize for successful ERP systems adoption and application.

Characteristics and Performance of ERP Adoption in University Organization (대학의 ERP 도입 특성과 성과에 관한 연구)

  • Cho, Sung-Eui
    • Journal of Information Technology Services
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    • v.6 no.2
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    • pp.49-62
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    • 2007
  • Characteristics of the motivation and performance of Enterprise Resources Planning (ERP) adoption in university organization are explored through case studies in this study. Generally, the modules for production, sales, and logistics management in a manufacturing company are substituted with new modules for student support, lecture operations, and research management in ERP for university organization. The motivation of ERP adoption is closely related to the purpose of improvement of business process operations and information system control rather than the environmental factors such as inter-organizational competition or increase of market uncertainty, differentially from enterprises cases. In addition, the financial performance such as cost reduction, labor substitution, and increase of productivity is relatively lower evaluated than the performance on organizational aspects or information system control.

A Study on Users' Resistance toward ERP in the Pre-adoption Context (ERP 도입 전 구성원의 저항)

  • Park, Jae-Sung;Cho, Yong-Soo;Koh, Joon
    • Asia pacific journal of information systems
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    • v.19 no.4
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    • pp.77-100
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    • 2009
  • Information Systems (IS) is an essential tool for any organizations. The last decade has seen an increasing body of knowledge on IS usage. Yet, IS often fails because of its misuse or non-use. In general, decisions regarding the selection of a system, which involve the evaluation of many IS vendors and an enormous initial investment, are made not through the consensus of employees but through the top-down decision making by top managers. In situations where the selected system does not satisfy the needs of the employees, the forced use of the selected IS will only result in their resistance to it. Many organizations have been either integrating dispersed legacy systems such as archipelago or adopting a new ERP (Enterprise Resource Planning) system to enhance employee efficiency. This study examines user resistance prior to the adoption of the selected IS or ERP system. As such, this study identifies the importance of managing organizational resistance that may appear in the pre-adoption context of an integrated IS or ERP system, explores key factors influencing user resistance, and investigates how prior experience with other integrated IS or ERP systems may change the relationship between the affecting factors and user resistance. This study focuses on organizational members' resistance and the affecting factors in the pre-adoption context of an integrated IS or ERP system rather than in the context of an ERP adoption itself or ERP post-adoption. Based on prior literature, this study proposes a research model that considers six key variables, including perceived benefit, system complexity, fitness with existing tasks, attitude toward change, the psychological reactance trait, and perceived IT competence. They are considered as independent variables affecting user resistance toward an integrated IS or ERP system. This study also introduces the concept of prior experience (i.e., whether a user has prior experience with an integrated IS or ERP system) as a moderating variable to examine the impact of perceived benefit and attitude toward change in user resistance. As such, we propose eight hypotheses with respect to the model. For the empirical validation of the hypotheses, we developed relevant instruments for each research variable based on prior literature and surveyed 95 professional researchers and the administrative staff of the Korea Photonics Technology Institute (KOPTI). We examined the organizational characteristics of KOPTI, the reasons behind their adoption of an ERP system, process changes caused by the introduction of the system, and employees' resistance/attitude toward the system at the time of the introduction. The results of the multiple regression analysis suggest that, among the six variables, perceived benefit, complexity, attitude toward change, and the psychological reactance trait significantly influence user resistance. These results further suggest that top management should manage the psychological states of their employees in order to minimize their resistance to the forced IS, even in the new system pre-adoption context. In addition, the moderating variable-prior experience was found to change the strength of the relationship between attitude toward change and system resistance. That is, the effect of attitude toward change in user resistance was significantly stronger in those with prior experience than those with no prior experience. This result implies that those with prior experience should be identified and provided with some type of attitude training or change management programs to minimize their resistance to the adoption of a system. This study contributes to the IS field by providing practical implications for IS practitioners. This study identifies system resistance stimuli of users, focusing on the pre-adoption context in a forced ERP system environment. We have empirically validated the proposed research model by examining several significant factors affecting user resistance against the adoption of an ERP system. In particular, we find a clear and significant role of the moderating variable, prior ERP usage experience, in the relationship between the affecting factors and user resistance. The results of the study suggest the importance of appropriately managing the factors that affect user resistance in organizations that plan to introduce a new ERP system or integrate legacy systems. Moreover, this study offers to practitioners several specific strategies (in particular, the categorization of users by their prior usage experience) for alleviating the resistant behaviors of users in the process of the ERP adoption before a system becomes available to them. Despite the valuable contributions of this study, there are also some limitations which will be discussed in this paper to make the study more complete and consistent.

A Case Study on ERP Adoption in Shipbuilding and Marine Engineering Industry (조선해양 산업에서의 ERP 구축 사례 연구)

  • Jung, Sung Leep;Lee, Jaekwang;Jo, Hyeon
    • Journal of Information Technology Services
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    • v.12 no.1
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    • pp.189-199
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    • 2013
  • As many organizations have adopted and implemented ERP systems, concerns about ERP performance also have increased. Former researches studied the ERP implementation of general large or medium size enterprises but there are not enough studies on ERP systems of a specific industry domain. In this paper, we introduce a case study on ERP adoption methodology of global leading company 'D' in shipbuilding and marine engineering industry. We examined ERP implementation background, method and scope and evaluated ERP performance in perspective of both quantitative and qualitative approaches. Quantitative research usually examines ERP performance based on financial statements and qualitative study typically examines organization change or improvement. As a result, ERP implementation in shipbuilding and marine industry can improve quantitative aspects such as cost, human resource and organization performance. As qualitative analysis, business process and tools can be unified and management transparency can be improved by ERP implementation. The result of this paper will be useful guideline for organizations which are considering ERP systems.

Open Source ERP Software for Small-Medium Enterprise: A Case of Vietnamese Firm (중소기업을 위한 오픈소스 ERP의 도입에 관한 연구: 베트남 기업 사례를 중심으로)

  • Tang Nguyen, Hanh;Lee, Young-Chan
    • Knowledge Management Research
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    • v.12 no.2
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    • pp.91-112
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    • 2011
  • Most of enterprises use various applications for serving their routine business. One of most widespread applications is the enterprise resource planning (ERP). This paper focuses on open source ERP software and aims to find out what benefits it can bring to small and medium-sized enterprises (SME) comparing to proprietary ERP. To serve the purpose, this paper introduces the successful adoption of open source ERP software through the case study of small Vietnamese firm. The results of this paper show the advantage of open source ERP software and the possibility of adoption for SME.

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A Study on the Factors Affecting Government-Support ERP Systems Adoption for SMEs (중소기업의 정부지원형 ERP시스템 도입 영향요인에 관한 연구)

  • Choi, Young Eun;Park, Jong Pil;Lee, Eun-Kon
    • The Journal of Information Systems
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    • v.22 no.4
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    • pp.1-22
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    • 2013
  • Government initiatives are continuously being invested to nurture supporting business environment for small and medium sized enterprises (SMEs), such as government-support ERP systems project for SMEs. As such, scholars need to pay attention to SMEs can successfully adopt and manage government-support ERP systems. This study, therefore, conceptually developed and tested a research model for understanding what factors influence SMEs' intention to adopt government-support ERP systems. We obtained thirty samples from SMEs, which is organizational level, and data were analyzed using the partial least square (PLS) technique. The results of data analysis found that institutional pressure and resource dependence had positive effects on the adoption of government-support ERP systems. On the other hand, risk aversion of SMEs was found to have negative effects to adopt government-support ERP systems.