• The Journal of Asian Finance, Economics and Business
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• v.9 no.7
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• pp.153-171
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• 2022

To measure economic performance, customer satisfaction indices are constructed. This study proposes an index for banking and telecom, a significant evaluative system for comparing and enhancing customer satisfaction across the industries. The study suggests and examines amendments and improvements to the prior indices and incorporates ignored indicators to propose a punier index for Pakistan. The study is a pioneer in integrating online and offline indices into a single comprehensive model. The study is enriched by the Theory of Reasoned Action and Technological Acceptance Model. A sample of 320 respondents was used. The sample was divided based on gender and marital status. To authenticate the theoretical model, PLS-SEM was applied. We discovered nine latent variables that define customer satisfaction and conclude that a single model can be utilized for e-commerce enterprises as well. The index scores are comparable to the American index for banking and the Turkish index for telecom. Multi-group analysis (MGA) was used to comprehend the differences among the groups. This reveals that customization, design, reliability, and responsiveness induce satisfaction in telecom male and married customers. For the banking industry, the difference exists in complaint handling, customization, corporate image, perceived price, reliability, responsiveness, sentiments, convenience, and security to satisfaction links, image and complaint handling to loyalty links.

• Journal of Korean society of Dental Hygiene
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• v.1 no.2
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• pp.213-225
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• 2001

Objectives: This study was taken to investigate factors related to dental caries in deciduous teeth of preschool children. Methods : this study was completed by oral examination on 623 kindergarten pupils and questionnaire on their mothers in Sangju city from April 1 to May 20, 2001. Study design is Cross-sectional Study. Results: The mean values for decayed teeth indexed(dt index), filled teeth index(ft index), and decayed and filled teeth index(dft index) was 2.46, 1.85, and 4.30 respectively. 2.05 for girl was significantly lower than 2.77 of boy in gender (p<0.01). As child ren got older, values were higher(0.7 and 2.84 of three years old, 1.6 and 4.01 of four, 2.42 and 5.02 of five) in ft and dft index(p<0.001). Also, Mother age was almost same, that is, 4.12 dft value for 30~34 years was smaller than 6.17 for above forties(p<0.001). 2.07 and 4.68 for mothers who graduated from high school were higher than 1.36 and 3.34 for university in the ft and dft index(p<0.05), that is, the more they had a high educational level, the lower they got a values. Value 2.76 for children who had non cariogenic food was lower than 5.11 for those who had cariogenic food in dft index(p<0.001). In dft index, 3.82 of children who have learned the education on oral health from mother frequently have lower than 45 of children who have never learned (p<0.05). The ft value of children who had a snack food with mother(1.29) was a smaller than children had it at out of home(1.97)(p<0.05). The variables related 10 dft index were children and mothers age, educational level, and kinds of snack food (p<0.05). Conclusion : This study reveals that younger girl, younger mother, higher educational level, and non cariogenic foods showed lower dft index.

• Journal of the Korean Society of Industry Convergence
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• v.6 no.4
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• pp.315-324
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• 2003

The purpose of this is to evaluate Hakui Stream Naturalness Index(S.N.I). and to find out stats, problems and opportunities of the Hakui stream by assessment standard. Assessment standard is mainly based on physical structure of stream environment. The purpose evaluating sectors and elements are physical form and structure restoration of stream. To find out assessment standard of stream naturalness index, conceptual frame of assessment standard has been established, for which four sections, for example, longitudinal section, lateral section, stream bottom structure and water environment, have been selected. Overall stream naturalness index of the Hakui stream has been distributed at 3rd to 4th grade, and its assessment index accounted for 3.2 to be 3rd grade, and its mode also did 3rd grade. Stream naturalness index of each section was as follows: Longitudinal section index accounted for 3.6 in average to be 4th grade, and later section index did 3.0 to be 3rd grade, and stream bottom structure index did 3.0 to be 3rd grade, and water environment index did 2.7 to be 3rd grade. Analysis of assessment outcome of stream naturalness index has checked status, Problems and opportunities of corresponding stream. Assessment of stream naturalness index of the study provides useful information for restoration of close-to-nature stream, and furthermore has its meaning in checking problems and opportunities of Hakui stream.

• Physical Therapy Rehabilitation Science
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• v.10 no.1
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• pp.64-68
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• 2021

Objective: In clinical practice, there are a lot of exercise to reduce body weight or reduce the amount of body fat in order to solve back pain. However, many studies have contradicted the relationship between back pain and weight or body fat mass. The purpose of this study was to investigate the relationship between fat mass, body mass index and low back pain of office worker. Design: Crossed-sectional study Methods: Among the white-collar workers diagnosed with non-specific back pain by doctors, subjects who were not included in the exclusion criteria were selected to measure the subject's body fat mass, body mass index, pain intensity, and disability index due to back pain. The NPRS was used for the intensity of back pain of office workers, and the ODI was used for the degree of disability due to back pain. A body composition analyzer was used to measure the body fat mass and body mass index of white-collar workers. Results: There was no significant difference between the two groups in the comparison between the normal group and the excessive group according to the criteria of fat mass and body mass index. In the correlation analysis of fat mass, body mass index, pain intensity, and disability index, it was found that there was a significant correlation between fat mass and body mass index. However, neither fat mass nor body mass index had a significant correlation with pain intensity and disability index. Conclusions: The fat mass and body mass index of office worker do not affect low back pain.

• Journal of Institute of Control, Robotics and Systems
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• v.15 no.6
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• pp.581-589
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• 2009

In a two-inertia motor system with flexible shaft, a torsional vibration is often generated as a quick speed response is required. This vibration makes it difficult to achieve a quick response of speed and disturbance rejection. The objective of this paper is to provide a systematic analysis and design of the three kinds of speed controllers such as I-P, I-PD, and state feedback control by using the weighted ITAE performance index. Some simulation and experiment results verify the effectiveness of the proposed design.

• Transactions on Control, Automation and Systems Engineering
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• v.3 no.4
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• pp.210-216
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• 2001

In this paper, design of a 3-degree-of-freedom mobile robot with three caster wheels is performed. Initially, kinematic modeling and singularity analysis of the mobile robot is performed. It is found that the singularity can be avoided when the robot has more than two wheels on which two active joints are located. Optimal kinematic parameters of mobile robots with three active joint variables and with four active joint variables are obtained and compared with respect to kinematic isotropic index of the Jacobian matrix of the mobile robot which is functions of the wheel radius and the length of steering link.

• Proceedings of the Korean Society of Precision Engineering Conference
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• 1997.10a
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• pp.706-709
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• 1997

Extruders are the heart of the polymer processing industry. The single most important mechanical element of a screw extruder is the screw. The proper design of the geometriy of the extruder screw is of crucial importance to the proper functioning of the extruder. If material transport instabilities occur as a result of improper screw geometry, even the most sophisticated computerized control system cannot solve the problem. For this purpose, characteristics design on helix angle of the extruder screw. This paper presents strength of the screw flight, optimum helix angle versus dimensionless down channel pressure gradient, optimum helix angle versus the power law index in simultaneous optimization, volumetric efficiency versus helix angle at various number of flights and power consumption versus helix angle in the barrel of screw extruder.

• Journal of the Korean Society of Manufacturing Technology Engineers
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• v.19 no.6
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• pp.826-833
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• 2010

Electric-thermal-structural actuated compliant mechanisms are mechanisms onto which electric voltage drop is applied as input instead of force. This mechanism is based on thermal expansion of material while being heated. Compliant mechanisms are designed subjected to electric charge input using BESO(bi-directional evolutionary structural optimization) method. Reliability-based topology optimization (RBTO) is applied to the topology design of actuators. performance measure approach (PMA), which has probabilistic constraints that are formulated in terms of the reliability index, is adopted to evaluate the probabilistic constraints. In this study, BESO method is used to obtain optimal topology of compliant mechanisms from initial design domain. PMA approach is used to evaluate reliability index. The procedure has been tested in numerical applications and compared with the results obtained by other methods to validate these approaches.

• Communications for Statistical Applications and Methods
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• v.9 no.2
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• pp.565-576
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• 2002

We propose a new sampling design for the 2001 Health Index Survey at Seoul. In this stratified two-stage sampling design, the ED(enumeration district) of 2000 Population and Housing Census is used as primary sampling unit and the Gu is used as stratification variable in order to obtain the sub-domain estimate for 25 Gu's as well as population estimate for Seoul. The sample ED's are systematically selected after the Ed's are ordered by location and property to obtain a representative sample. And also, the imputation methods for item nonresponses are suggested.

• Journal of the Korean Society for Precision Engineering
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• v.16 no.4 s.97
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• pp.26-36
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• 1999

A general procedure for determining the optimum location of suspension hard points with respect to kinematic design parametes is presented. Suspensions are modeled as connection of rigid bodies by ideal kinematic joints. Constraint equations of the kinematic joints are expressed in terms of the generalized coordinates and hard points. By directly differentiating the constraint equations with respect to the hard points, kinematic sencitivity equations are obtained. In order to cope with algebraic complexity associated with the differentiation process, a symbolic computation technique is used. A performance index is defined in terms of static design parameters such as camber, caster, toe, ect.. Gradient of the performance index can be analytically computed from the kinematic sensitivity equations. Optimization results show the effectiveness and validity of the procedure, which is applicable to any type of suspension if its kinematic configurations are given.