• 제목/요약/키워드: Defence Quality Assurance Agency

검색결과 18건 처리시간 0.02초

Kano 모델 기반의 기업규모별 국방품질보증 서비스품질에 관한 연구 (A study on Service the Quality of Defence Quality Assurance Activites using Kano Model by Company Size)

  • 김성훈;서현수
    • 품질경영학회지
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    • 제46권3호
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    • pp.397-410
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    • 2018
  • Purpose: A main aims to classify quality attributes for quality assurance activities of military supplies by company size, and to derive the necessity for business improvement by company size to improve customer satisfaction through customer satisfaction coeffiecient and PCSI Index. Methods: Through a survey of defense and general businesses located in Busan and South Gyeongsang Province, the quality of service elements are classified and the client satisfaction factor and PCSI is calculated for the quality assurance activities. Results: Determine the current level of customer satisfaction with the quality of the Defence quality assurance service and present operational factors that need improvement by size of the company. Conclusion: The attractive quality of service factors for quality assurance work were in common and different and the need for improvement was identified based on differences in PCSI Index by Company size.

Kano 모델과 PCSI 지수 이용한 국방품질보증 서비스품질에 관한 연구 (A study on Service Quality of Defence Quality Assurance Activites using Kano Model & PCSI Index)

  • 서현수;서재현;김현민
    • 품질경영학회지
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    • 제45권2호
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    • pp.261-274
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    • 2017
  • Purpose: Classify quality assurance work for munitions as service quality attributes. And to derive service elements that need improvement to improve customer satisfaction through calculation of customer satisfaction coefficient. Methods: The quality assurance service for munitions is classified as service quality based on the Kano model through a questionnaire survey of workers in military service companies located in Busan and Kyung-nam areas. Investigate current customer satisfaction with service quality of defense quality assurance activites, and calculate customer satisfaction coefficient and potential customer satisfaction improvement index. Results: Identify current satisfaction levels for service quality of defense quality assurance activites and suggest service quality factors that should be improved to improve customer satisfaction. Conclusion: The service quality factor for the defense quality assurance service was classified into 13, and the customer satisfaction coefficient was lower than the satisfaction coefficient. When looking at the current level of customer satisfaction through the Potential Customer Satisfaction Index, attractive quality factors with PCSI indices were found to be necessary for service improvement.

기동/화력 장비 신뢰도 성장모형 적용 사례 (A Study on Reliability Program of the Armed Vehicles)

  • 이창희;구융서;홍현의;정일호;박두일;김상부
    • 품질경영학회지
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    • 제44권3호
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    • pp.565-574
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    • 2016
  • Purpose: In this study, A reliability assurance model (or reliability program) is proposed to evaluate the reliability of an armed vehicle. The reliability assurance is performed through the reliability-centered activities in the K-000(armed vehicle) of D-Company Methods: By reflecting the current situations of korea defense industry, a reliability assurance model is built up based on the benchmarking results of world leading companies' best practices in same fields. So The reliability growth model is applied the Crow-AMSAA model Results: This research analysis the K-000(armed vehicle) of D-Company using the DT and OT failure data. and application case study by growth model of armed vehicles Conclusion: This research is result of application case study by growth model of armed vehicles.

PCSI 지수를 활용한 국방 서비스품질 분석 및 실증적 비교분석 -100인 미만 소기업 중심으로 (Analysis of Defence Service Quality using PCSI Index and an Empirical Comparative Analysis - Focusing on Small Businesses less than 100 Employees )

  • 남윤욱;고동현;김현민;이관우
    • 품질경영학회지
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    • 제51권1호
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    • pp.37-54
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    • 2023
  • Purpose: A main aims are to check the level of satisfaction of service quality and derive service quality factors in the field of defense quality assurance activities that need improvement. Furthermore, the paper presents a basic data for identifying future development directions. Methods: Classify the level of service perceived by customers and calculate the customer satisfaction coefficient and PCSI index. In addition, the direction of future research is established by empirically comparing and analyzing the data of this study and the past data. Results: The paper derive the service quality factors to be provided to small businesses in the current state. Moreover, It shows the increasing trend of new companies using comparative analysis with past data Conclusion: Since the new company consists of small businesses with less than 50 employees, further research on small businesses is needed in the future.

Q-BOM(Quality-BOM) 기반의 품질보증 효율화 방안 연구 (A Study on the Improvement of Efficiency for Quality Assurance Based on Quality-Bill of Material)

  • 이창희;양경우;박두일;김상부
    • 품질경영학회지
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    • 제41권3호
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    • pp.457-463
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    • 2013
  • Purpose: For effective quality assurance activities, BOM-based quality assurance method is presented. This study introduces various BOM conversions such as Q-BOM, T-BOM, and S-BOM based on M-BOM structure. Methods: Product quality control via Q-BOM manages inspection/audit information, overall supply-chain of product, part requirements, and inventory status. T-BOM manages part traceability, and S-BOM enables statistical control over key process and parts at various hierarchy levels. Results: Quality plan template was developed based on the study results of BOM system including Q-BOM, T-BOM, and S-BOM. Conclusion: Through BOM(Q-BOM, T-BOM, and S-BOM) study and development of quality plan template, more systematic and comprehensive quality management plan is achieved.

초도양산 군수품에 대한 정량적 위험등급평가 방안 연구 (A study on the quantitative risk grade assessment of initial mass production for weapon systems)

  • 정영탁;함영훈;노태주;안만기;고경와
    • 품질경영학회지
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    • 제46권3호
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    • pp.441-452
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    • 2018
  • Purpose: The purpose of this paper is to study quantitative risk grade assessment for objective government quality assurance activities based on risk management in initial mass production for weapon systems. Methods: The Defense quality management regulations and foreign risk assessment documents are referred to analyze problems performing quality assurance actives. The failure rate data, maintainability and cost of products have been studied to quantify the risk Likelihood and impact. The analyzed data were classified as risk grade assessment through K-means Cluster Analysis method. Results: Results show that a proposed method can objectively evaluate risk grade. The analyzed results are clustered into three levels such as high, middle and low. Two products are allocated high, eleven low and seven middle. Conclusion: In this paper, quantitative risk grade assessment methods were presented by analyzing risk ratings based on objective data. The findings showed that the methods would be effective for initial mass production for weapon systems.

무기체계 신뢰성 보증 방안 프로세스 구축 연구 (A Study on Reliability Program of the Armed Vehicles)

  • 이창희;박두일;김경로;김상부
    • 품질경영학회지
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    • 제43권3호
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    • pp.221-238
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    • 2015
  • Purpose: In this study, A reliability assurance model (or reliability program) is proposed to evaluate the reliability of an armed vehicle. The reliability assurance is performed through the reliability-centered activities during its life cycle of development/design, production, deployment, maintenance, and disposal. Methods: By reflecting the current situations of korea defense industry, a reliability assurance model is built up based on the benchmarking results of world leading companies' best practices in same fields. Results: The proposed reliability program of armed vehicles, which is based on the reliability program of ANSI/GEIA-STD 0009, uses DMAIC process of the six sigma methodology from design phase to testing and evaluation phase. Conclusion: This research is supposed to develop reliability program of armed vehicles by integrating DFSS, DFR and reliability growth process.

결합제 함량에 따른 HTPB/AP/Al 추진제의 특성 연구 (A Study on Properties of HTPB/AP/Al Propellant to Contents of Bonding Agents)

  • 이영우;하수라;장명욱;김태규;이정준;손현일
    • 한국연소학회지
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    • 제22권3호
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    • pp.47-52
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    • 2017
  • The propellant tile and crack which account for the greatest proportion of solid rockets are profoundly affected by viscosity and mechanical properties of solid propellant. In this paper HTPB/AP/Al system propellant has been researched for the viscosity, mechanical properties and burning properties with type and contents of bonding agents. The viscosity of propellant was changed significantly depending on the type and contents of bonding agents, and mechanical properties of HTPB/AP/Al system propellant were also varied. Considering both lower viscosity and stable mechanical properties, the optimum type and contents of bonding agents can be identified as the main factors to the HTPB/AP/Al system propellant.

국방 품질시스템의 개선에 관한 연구 (A Study on the Improvement in the Defence Quality System)

  • 김만성;안재경
    • 품질경영학회지
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    • 제24권1호
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    • pp.110-125
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    • 1996
  • Since 1975, Korean defence quality system has been operated by adopting defence specifications, 0050-0015, 0050-0029 and 0050-0030, which were based on the American specifications, MIL-Q-9858, MIL-Q-45208 and MIL-STD-45662. The trend that the ISO certification is intensively required for the international trade, and the need for modernization of the Korean military forces, however, provide motivation to revise the defence quality system. In this study, an improved defence quality system has been proposed by the comparison study among the requirements prescribed in ISO 9000, AQAP 100 series, MIL-Q-9858.

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Residual Stress and Fracture Analysis of Thick Plate for Partial Penetration Multi-Pass Weldment

  • Kim, Seok;Shim, Yong-Lae;Song, Jung-Il
    • Journal of Mechanical Science and Technology
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    • 제16권9호
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    • pp.1033-1039
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    • 2002
  • Partial penetration welding joint refers to the groove weld that applies to the one side welding which does not use steel backing and to both side welding without back gouging, that is, the partial penetration welding joint leaves an unwelded portion at the root of the welding area. In this study, we analyzed the residual stress and fracture on the thick metal plates that introduced the partial penetration welding method. According to the above-mentioned welding method, we could draw a conclusion that longitudinal stress and traverse stress occurred around the welding area are so minimal and do not affect any influence. We also performed the fracture behavior evaluation on the partial penetration multi pass welding with 25.4 mm thick plate by using the J-integral, which finally led us the conclusion that the partial penetration multi-pass welding method is more applicable and effective in handling the root face with less than 6.35 mm.