• Journal of Korea Society of Industrial Information Systems
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• v.13 no.5
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• pp.55-65
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• 2008

The strategic decision makers of the firm have faced with uncertainty and complexity. Although they must make decision under these environments, they can't have enough time, man power, budget and knowledge that they need to decide. They can't, therefore, help getting supports by experts who have implicit knowledge about the domain. But it is difficult for them to find any other procedures and methods to create, transform, combine, and apply new knowledges, whenever decision makers face the problem This paper provides a new method to support a strategic decision making by using the knowledge transformation process suggested by Nonaka. We illustrate an application case of the strategic decision making in consulting industry. This paper uses cognitive map as a decision support technology based on the suggested method.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2007.11a
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• pp.121-129
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• 2007

Recently a multi-attribute structure analysis method is one of the evident areas of important points in the decision support system analysis. This research developed an internet/intranet-based solution builder for a three-step decision support system using fuzzy-AHP in the view of 1) brainstorming far the idea generation, 2) fuzzy-AHP (fuzzy analytic hierarchy process) as a multi-attribute structured analysis method and 3) aggregation logic model to integrate the results of individual analysis. We applied this decision support system to the make-or-buy decision problem for school foodservice system considering the multi-attributes in the decision making. A computer program is developed and demonstrated it internet/intranet-based decision problem. It was known that this solution builder provides decision makers a good tool for mate-of-buy group decision making.

• Journal of Information Technology Applications and Management
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• v.14 no.4
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• pp.75-96
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• 2007

The effects of information quality and the importance of information have been reported in the Information Systems (IS) literature. However, little has been learned about the impact of information visualization types and contextual information on decision quality. Therefore, this study investigated the interaction effects of these variables on decision quality by conducting a laboratory experiment. Based on two types of information visualization and the availableness of contextual information, this study had a $2{\times}2$ factorial design. The dependent variables used to measure the outcomes of decision quality were decision accuracy and time. The results demonstrated that the effects of contextual information on decision quality were significant. In addition, there was a significant main effect of information visualization on decision accuracy. The findings suggest that decision makers can expect to improve their decision quality by enhancing information visualization types and contextual information. This research may extend a body of research examining the effects of factors that can be tied to human decision-making performance.

• Asia pacific journal of information systems
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• v.7 no.2
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• pp.35-49
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• 1997

The usability of the Internet including WWW (World Wide Web) is dramatically growing in current business environment. These allow decision makers to enhance the productivity of decision making by referring valuable information in the remote sites, This paper presents the possibilities how WWW can be applied to build distributed and collaborative DSS, especially model management subsystem. A framework of Internet-based DSS is delineated, and then an idea of representing and managing models in the Internet-based DSS is suggested.

• Korean Journal of Construction Engineering and Management
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• v.9 no.6
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• pp.268-276
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• 2008

In highway construction projects, concrete pavement productivity has been challenged with constructors and decision-makers; at present there are few methods available to accurately evaluate the factors impacting on it. Any inefficient method to analyze it leads to the excessive schedule, higher rehabilitation costs, shorter service life, and reduction of ride quality. To implement these negative outcomes, constructors or decision-makers need a systematic tool that can be used to categorize the factors related to construction productivity. This paper applies multiple regression technique for productivity analysis of the Jointed Plane Concrete Pavement (JPCP), identifies the significant factors, and provides a predictive model assisting in monitoring and managing the productivity of the JPCP construction process. The completed and progressive projects are employed to derive and assess the proposed model. The results are analyzed to illustrate its capabilities.

• Culinary science and hospitality research
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• v.6 no.1
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• pp.79-102
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• 2000

This study aims at providing restaurant marketers and decision-makers both the brand differentiation information and the useful clues to achieve the high market share through the various brand differentiation opportunities in multi-chain family restaurants. Sample surveys were conducted to 245 persons who had frequent using multi-chain family restaurants in Seoul. Method of survey used are telephone interviewing. The result of analysis was shown the marketer's performances on differentiation marketing, but that there were a lot of opportunities of differentiating the brand from others. Therefore, restaurant marketers and decision-makers should try to differentiate their brand along the lines of physical attributes, service, food quality, personnel, location, or image, in order to win the guest and then get the succession of their business.

• International conference on construction engineering and project management
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• 2007.03a
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• pp.642-652
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• 2007

Many contracting firms and project managers in the construction industry have started to utilize multi objective optimization methods to handle multiple conflicting goals for completing the project within the stipulated time and budget with required quality and safety. These optimization methods have increased the pressure on decision makers to search for an optimal resources utilization plan that optimizes simultaneously the total project cost, completion time, and crashing cost by considering indirect cost, contractual penalty cost etc., practically charging them in terms of direct cost of the project which is fuzzy in nature. This paper presents a multiple fuzzy goal programming model (MFGP) that supports decision makers in performing the challenging task. The model incorporates the fuzziness which stems from the imprecise aspiration levels attained by the decision maker to these objectives that are quantified through fuzzy linear membership function. The membership values of these objectives are then maximized which forms the fuzzy decision. The problem is solved using LINGO 8 optimization solver and the best compromise solution is identified. Comparison between solutions of MFGP, fuzzy multi objective linear programming (FMOLP) and multiple goal programming (MGP) are also presented. Additionally, an interactive decision making process is developed to enable the decision maker to interact with the system in modifying the fuzzy data and model parameters until a satisfactory solution is obtained. A case study is considered to demonstrate the feasibility of the proposed model for optimization of project network parameters in the construction industry.

• The Journal of Information Systems
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• v.5
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• pp.307-328
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• 1996

Group Decision Support System(GDSS) has been a rapidly emerging field of the 1990's. Whereas conventional Decision Support System(DSS) helps individual decision makers, GDSS are designed to help groups of senior management and professional groups reach consensus. However, empirical researches which required to establish the optimum GDSS specification are scarce. Along with this purpose, this paper was focused to investigate the effect of group decision factors on the efficiency of the group decision. In this paper, task types of group decision which were discussed as major variable at many papers were settled as environmental factor. The result has verified the importance of the role-related factors on the efficiency of the group decision. This fact highlights the need of more researches on the role-related factors in the group decision in the GDSS development.

• Asia pacific journal of information systems
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• v.21 no.2
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• pp.19-42
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• 2011

This paper proposes a new framework to predict decision performance by investigating the cognitive fit of decision makers. We assume that every decision maker has two kinds of schema: emotional and rational. Cognitive fit is believed to have a close relationship with the two schemata and decision performance. In the literature on decision performance there is few studies investigating the relationship between the two schemata and cognitive fit. Therefore, our research purposes are twofold: (1) to provide a theoretical basis for the proposed framework describing the causal relationships among the two schemata, cognitive fit. and decision performance, and (2) to empirically prove its validity in the application to an Internet shopping environment. Based on the questionnaires from 104 respondents, we used a second order, confirmatory factor analysis (CFA) model to extract valid constructs, and a structural equation model (SEM) to calculate path coefficients and prove the statistical validity of our proposed research model. The experimental results supported our research model.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2007.02a
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• pp.139-151
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• 2007

Decision-making in the crisis management happens in dynamic, rapidly changing, and often unpredictable distributed environments. Crisis management Decision Support Systems (DSSs) in E-Government are challenged by the need to use it availably at anytime, from anywhere, and even under any-situation. In this paper the reasons of developing distributed architecture for crisis management Decision Support Systems (DSSs) in E-Government are analyzed. Consequently, a distributed architecture for crisis management Decision Support System (DSS) is proposed in this paper. Finally it is implemented by Web Services. If crisis management Decision Support System (DSS) based on distributed architecture is implemented by Web Service, then it can provide decision support for decision-makers to deal with crisis at anytime, from anywhere, and even under any-situation.