• Title/Summary/Keyword: Customer's Profile

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Successful vs. Failed Tech Start-ups in India: What Are the Distinctive Features?

  • Kalyanasundaram, Ganesaraman;Ramachandrula, Sitaram;Subrahmanya MH, Bala
    • Asian Journal of Innovation and Policy
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    • v.9 no.3
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    • pp.308-338
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    • 2020
  • The entrepreneurial journey is not short of challenges, and about 90% + tech start-ups experience failure (Startup Genome, 2019). The magnitude of the challenges varies across the tech start-up lifecycle stages, namely emergence, stability, and growth. This opens the research question, do the profiles of a start-up and its co-founder impact start-up success or failure across its lifecycle stages? This study aims to understand and identify the profiles of tech start-ups and their co-founders. We gathered primary data from 151 start-ups (Status: 101 failed and 50 successful ones), and they are across different lifecycle stages and represent six major start-up hubs in India. The chi-square test on status and start-up's lifecycle stage indicates a noticeable correlation, and they are not independent. The Kruskal Wallis test was used to distinguish statistically significant profile attributes. The parameters distinguishing success and failure are identified, and the need to deliver customer experience is emphasized by the start-up profile attributes: Product/service, high-tech nature of a start-up, investor fund availed, co-founder experience, and employee count. The importance of entrepreneurial experience is ascertained with entrepreneur profile attributes: Entrepreneurial expertise, the number of prior and current start-ups, their willingness to start again in the event of failure, and age of co-founder, which is a proxy to learning and experience. This study has implications for entrepreneurs, investors, and policymakers.

Development of Shopping Path Analysis System(SPAS) (고객 쇼핑 동선 분석시스템의 개발)

  • Jung, In-Chul;Kwon, Young S.;Lee, Yong-Han
    • The Journal of Society for e-Business Studies
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    • v.17 no.4
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    • pp.39-56
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    • 2012
  • Technological advancements in information technology including RFID and mobile technologies have made it feasible to track the customers travel path in a store. The customer travel paths provide valuable implications to understanding the customer behaviors in a store. In our research, we develop a shopping path analysis system to track and analyze the customer travel path. The proposed system consists of RFID systems for collecting the customer paths and analysis system. The analysis system conducts clustering for identifying the distinctive shopping patterns, and analyzes the profile of a grocery, such as congestion rate, visiting rate, and staying time, etc. We show the applicability of our proposed system using the actual data obtained at a grocery in Seoul as a case study.

Design of a Product Recommender based on Web Log Analysis (웹 로그 분석에 기반한 상품 추천기의 설계)

  • 김건량;이도헌
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2000.10a
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    • pp.349-352
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    • 2000
  • As a lot of people have used electronic commerce, many shopping malls have appeared on the Interne and the shopping information in them has been enormous. So, the need for a system to recommend product to customers is on the increase so as to reduce time and efforts for shopping. In this paper, we suppose a Product Recommender System which is constructed by applying data mining techniques to web for files and analyzing customer's action pattern, customer's profile and product purchase data. This system offers convenience that customers can get their desired information easily, by sending e-mail or mail and recommending web pages when they visit a shopping mall.

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Customer Load Pattern Analysis using Clustering Techniques (클러스터링 기법을 이용한 수용가별 전력 데이터 패턴 분석)

  • Ryu, Seunghyoung;Kim, Hongseok;Oh, Doeun;No, Jaekoo
    • KEPCO Journal on Electric Power and Energy
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    • v.2 no.1
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    • pp.61-69
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    • 2016
  • Understanding load patterns and customer classification is a basic step in analyzing the behavior of electricity consumers. To achieve that, there have been many researches about clustering customers' daily load data. Nowadays, the deployment of advanced metering infrastructure (AMI) and big-data technologies make it easier to study customers' load data. In this paper, we study load clustering from the view point of yearly and daily load pattern. We compare four clustering methods; K-means clustering, hierarchical clustering (average & Ward's method) and DBSCAN (Density-Based Spatial Clustering of Applications with Noise). We also discuss the relationship between clustering results and Korean Standard Industrial Classification that is one of possible labels for customers' load data. We find that hierarchical clustering with Ward's method is suitable for clustering load data and KSIC can be well characterized by daily load pattern, but not quite well by yearly load pattern.

A Study on Spot Color Proofing using ICC-based Color Management System (CMS를 사용한 별색 교정에 관한 연구)

  • Jung, Chung-Suk;Kang, Sang-Hoon
    • Proceedings of the Korean Printing Society Conference
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    • 2007.11a
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    • pp.65-73
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    • 2007
  • The general commercial printing meets the customer's diverse demand by using spot color besides process four color. Especially, by using spot color for printing the enterprise's logo or specific color, we can see the effect of printing is getting better. The objective of this study was to examine the quality of spot color reproduction with Inkjet for 2 types of paper and Dye sublimation in ICC-based color management system. ICC profiles were generated for each device using ECI 2002 visual target and evaluated for the accuracy of each printer's color profile. The test chart consisting of Pantone color 1140 was selected to test the quality of spot color reproduction.

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3D Finite Element-based Study on Skin-pass Rolling - Part I : Finite Element Analysis (3차원 유한요소법에 기초한 조질 압연 공정 해석 - Part I : 유한요소해석)

  • Yoon, S.J.;Hwang, S.M.
    • Transactions of Materials Processing
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    • v.25 no.2
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    • pp.130-135
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    • 2016
  • Rolled products often have residual stresses or strip waves that are beyond the customer’s tolerance. To resolve this problem, skin-pass rolling is widely used during post-processing of such products. Because a short contact length compared to the strip width is a characteristic of skin-pass rolling, several numerical analyses have been previously conducted based on a two-dimensional approach. In the current study, a series of simulations was conducted using numerical analysis of three-dimensional elastic-plastic finite element method.

A Study on Forecasting Method for a Short-Term Demand Forecasting of Customer's Electric Demand (수요측 단기 전력소비패턴 예측을 위한 평균 및 시계열 분석방법 연구)

  • Ko, Jong-Min;Yang, Il-Kwon;Song, Jae-Ju
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.58 no.1
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    • pp.1-6
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    • 2009
  • The traditional demand prediction was based on the technique wherein electric power corporations made monthly or seasonal estimation of electric power consumption for each area and subscription type for the next one or two years to consider both seasonally generated and local consumed amounts. Note, however, that techniques such as pricing, power generation plan, or sales strategy establishment were used by corporations without considering the production, comparison, and analysis techniques of the predicted consumption to enable efficient power consumption on the actual demand side. In this paper, to calculate the predicted value of electric power consumption on a short-term basis (15 minutes) according to the amount of electric power actually consumed for 15 minutes on the demand side, we performed comparison and analysis by applying a 15-minute interval prediction technique to the average and that to the time series analysis to show how they were made and what we obtained from the simulations.

A Study of Recommendation System Using Association Rule and Weighted Preference (연관규칙과 가중 선호도를 이용한 추천시스템 연구)

  • Moon, Song Chul;Cho, Young-Sung
    • Journal of Information Technology Services
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    • v.13 no.3
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    • pp.309-321
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    • 2014
  • Recently, due to the advent of ubiquitous computing and the spread of intelligent portable device such as smart phone, iPad and PDA has been amplified, a variety of services and the amount of information has also increased fastly. It is becoming a part of our common life style that the demands for enjoying the wireless internet are increasing anytime or anyplace without any restriction of time and place. And also, the demands for e-commerce and many different items on e-commerce and interesting of associated items are increasing. Existing collaborative filtering (CF), explicit method, can not only reflect exact attributes of item, but also still has the problem of sparsity and scalability, though it has been practically used to improve these defects. In this paper, using a implicit method without onerous question and answer to the users, not used user's profile for rating to reduce customers' searching effort to find out the items with high purchasability, it is necessary for us to analyse the segmentation of customer and item based on customer data and purchase history data, which is able to reflect the attributes of the item in order to improve the accuracy of recommendation. We propose the method of recommendation system using association rule and weighted preference so as to consider many different items on e-commerce and to refect the profit/weight/importance of attributed of a item. To verify improved performance of proposing system, we make experiments with dataset collected in a cosmetic internet shopping mall.

A New Item Recommendation Procedure Using Preference Boundary

  • Kim, Hyea-Kyeong;Jang, Moon-Kyoung;Kim, Jae-Kyeong;Cho, Yoon-Ho
    • Asia pacific journal of information systems
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    • v.20 no.1
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    • pp.81-99
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    • 2010
  • Lately, in consumers' markets the number of new items is rapidly increasing at an overwhelming rate while consumers have limited access to information about those new products in making a sensible, well-informed purchase. Therefore, item providers and customers need a system which recommends right items to right customers. Also, whenever new items are released, for instance, the recommender system specializing in new items can help item providers locate and identify potential customers. Currently, new items are being added to an existing system without being specially noted to consumers, making it difficult for consumers to identify and evaluate new products introduced in the markets. Most of previous approaches for recommender systems have to rely on the usage history of customers. For new items, this content-based (CB) approach is simply not available for the system to recommend those new items to potential consumers. Although collaborative filtering (CF) approach is not directly applicable to solve the new item problem, it would be a good idea to use the basic principle of CF which identifies similar customers, i,e. neighbors, and recommend items to those customers who have liked the similar items in the past. This research aims to suggest a hybrid recommendation procedure based on the preference boundary of target customer. We suggest the hybrid recommendation procedure using the preference boundary in the feature space for recommending new items only. The basic principle is that if a new item belongs within the preference boundary of a target customer, then it is evaluated to be preferred by the customer. Customers' preferences and characteristics of items including new items are represented in a feature space, and the scope or boundary of the target customer's preference is extended to those of neighbors'. The new item recommendation procedure consists of three steps. The first step is analyzing the profile of items, which are represented as k-dimensional feature values. The second step is to determine the representative point of the target customer's preference boundary, the centroid, based on a personal information set. To determine the centroid of preference boundary of a target customer, three algorithms are developed in this research: one is using the centroid of a target customer only (TC), the other is using centroid of a (dummy) big target customer that is composed of a target customer and his/her neighbors (BC), and another is using centroids of a target customer and his/her neighbors (NC). The third step is to determine the range of the preference boundary, the radius. The suggested algorithm Is using the average distance (AD) between the centroid and all purchased items. We test whether the CF-based approach to determine the centroid of the preference boundary improves the recommendation quality or not. For this purpose, we develop two hybrid algorithms, BC and NC, which use neighbors when deciding centroid of the preference boundary. To test the validity of hybrid algorithms, BC and NC, we developed CB-algorithm, TC, which uses target customers only. We measured effectiveness scores of suggested algorithms and compared them through a series of experiments with a set of real mobile image transaction data. We spilt the period between 1st June 2004 and 31st July and the period between 1st August and 31st August 2004 as a training set and a test set, respectively. The training set Is used to make the preference boundary, and the test set is used to evaluate the performance of the suggested hybrid recommendation procedure. The main aim of this research Is to compare the hybrid recommendation algorithm with the CB algorithm. To evaluate the performance of each algorithm, we compare the purchased new item list in test period with the recommended item list which is recommended by suggested algorithms. So we employ the evaluation metric to hit the ratio for evaluating our algorithms. The hit ratio is defined as the ratio of the hit set size to the recommended set size. The hit set size means the number of success of recommendations in our experiment, and the test set size means the number of purchased items during the test period. Experimental test result shows the hit ratio of BC and NC is bigger than that of TC. This means using neighbors Is more effective to recommend new items. That is hybrid algorithm using CF is more effective when recommending to consumers new items than the algorithm using only CB. The reason of the smaller hit ratio of BC than that of NC is that BC is defined as a dummy or virtual customer who purchased all items of target customers' and neighbors'. That is centroid of BC often shifts from that of TC, so it tends to reflect skewed characters of target customer. So the recommendation algorithm using NC shows the best hit ratio, because NC has sufficient information about target customers and their neighbors without damaging the information about the target customers.

Personalized Book Curation System based on Integrated Mining of Book Details and Body Texts (도서 정보 및 본문 텍스트 통합 마이닝 기반 사용자 맞춤형 도서 큐레이션 시스템)

  • Ahn, Hee-Jeong;Kim, Kee-Won;Kim, Seung-Hoon
    • Journal of Information Technology Applications and Management
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    • v.24 no.1
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    • pp.33-43
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    • 2017
  • The content curation service through big data analysis is receiving great attention in various content fields, such as film, game, music, and book. This service recommends personalized contents to the corresponding user based on user's preferences. The existing book curation systems recommended books to users by using bibliographic citation, user profile or user log data. However, these systems are difficult to recommend books related to character names or spatio-temporal information in text contents. Therefore, in this paper, we suggest a personalized book curation system based on integrated mining of a book. The proposed system consists of mining system, recommendation system, and visualization system. The mining system analyzes book text, user information or profile, and SNS data. The recommendation system recommends personalized books for users based on the analysed data in the mining system. This system can recommend related books using based on book keywords even if there is no user information like new customer. The visualization system visualizes book bibliographic information, mining data such as keyword, characters, character relations, and book recommendation results. In addition, this paper also includes the design and implementation of the proposed mining and recommendation module in the system. The proposed system is expected to broaden users' selection of books and encourage balanced consumption of book contents.