• 제목/요약/키워드: Crew Management

검색결과 249건 처리시간 0.025초

정상운항에서 안전 관찰을 위한 웹 기반 K-LOSA 프로그램 구현 (Implementation of the Web-Based K-LOSA Program for the Safety Observation in Normal Operation)

  • 최연철;홍승범
    • 한국항행학회논문지
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    • 제18권4호
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    • pp.319-324
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    • 2014
  • LOSA(line operation safety audit)는 정상적인 운항 상태에서 운항 승무원이 발생할 수 있는 사고를 수집하기 위한 선제적 데이터 수집 방식으로 비행 중 발생하는 TEM(threat error management)과 CRM(crew resource management) 등을 수집하는 안전관리프로그램이다. 기존의 LOSA 기록 방식은 워크시트(worksheet) 에 관찰자가 직접 작성하여 자료를 보관하고 관리를 수행하였으나, 자료 보관의 어려움과 비밀 보장이 어려운 문제점이 있다. 기존의 LOSA 수집방식 대신 웹(web) 형태로 한국형 LOSA(K-LOSA)를 구현과 TEM 분류 코드를 변경하므로 효과적인 자료 관리 및 비밀 보장성을 확보하였다. 본 논문에서는 LOSA에 대하여 살펴보고 K-LOSA 프로그램의 구성을 소개한다.

A Study on the Effect of Personal Capacity of Airline Employees on Turnover Intention and Customer Orientation

  • PARK, Hyun-Seo;PARK, Hye-Yoon;PARK, So-Yeon
    • 융합경영연구
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    • 제7권3호
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    • pp.1-12
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    • 2019
  • Purpose - This study aims to investigate the major capabilities of airline cabin crew to improve the performance of the organization by identifying how they are affected by turnover and customer orientation. Research, design, data, and methodology -The survey participants were limited to all airline cabin crew members in Korea to look at the component measurement items. To verify the validity of the questionnaire, the final questionnaire for this survey was prepared by modifying and supplementing the questionnaire by analyzing factors and validating the questionnaire through reliability verification Results - The analysis on the impact of personal capacity of the airline cabin crew on turnover revealed that some factors had an effect of the positive and the personal capacity of the airline cabin crew has a statistically positive effect on the customer orientation relationship, which is a sub-factor of the cabin crew Conclusions -The capacity of the cabin crew of the airline was defined and the components were established as technical capacity, knowledge capacity and expertise capacity. It was found that the intangible performance of the individual capabilities and customer orientation were very closely related. Airline cabin crew have verified the importance of good talent selection and capacity development training, which are essential requirements for securing the airline's competitiveness.

운항승무원 실수 특성에 관한 연구 : LOSA를 중심으로 (A study on the characteristics on the error of the flight crew)

  • 최진국;김칠영
    • 한국항공운항학회지
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    • 제17권2호
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    • pp.62-67
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    • 2009
  • LOSA is a flight safety program that analyses human errors in normal operations. Trained pilot observers monitor the normal flights at the observer seat. LOSA is a proactive non jeopardy data collection tool using threat and error management(TEM) as a framework. With the analysis of crew behaviors through LOSA with The LOSA collaborative(TLC), the airlines can identify the behaviors of the crew during normal operations. The major objective of LOSA is to measure how the crew manage threats, errors and undesired aircraft deviations in the cockpit on day to day operations. The airlines are able to set up effective TEM training with practical six generation Crew recourse management(CRM) with data of error from LOSA instead of theoretical CRM courses. The Airlines can use TEM as an integral part of a Safety Management System(SMS) and uses monitoring and cross-checking skills in the flight operations to manage threats and errors effectively when we know the errors we make in the cockpit on daily operation. The result of LOSA indicates that the error detection rate should be enhanced since around the half of the errors went undetected. The areas which should be focused for enhancing the error detection are monitor, cross-check, the management of workload, automation and taxiway/ runway to manage errors effectively.

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해양사고 예방을 위한 국내 연안선 항해당직자의 업무 부하 분석 (Analysis of Workload of the Domestic Coastal Ship Duty Officer to Prevent Marine Accidents)

  • 양영훈;김홍태;장준혁
    • 대한인간공학회지
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    • 제36권5호
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    • pp.579-587
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    • 2017
  • Objective: The purpose of this study is to measure the workload of Korea coastal ship crew members, to investigate whether they are following work-break time regulations and to identify the main causes of their workload. Background: According to the US Coast Guard, about 33% of human casualties are reported to be due to fatigue, and 30% of marine casualties reported by the British Marine Accident Investigation Agency (MAIB) are attributed to crew fatigue. But the coastal ship are not managed for business hours and breaks despite the harsh environment. Method: The workload of duty crew members on the 100 domestic coastal vessels was measured. It was also investigated whether they are following domestic and international work-break time regulations. Finally, the marine accidents resulted from the fatigue of the crew was analyzed. Results: As a result of workload analysis, the workload on the 42~62% of the vessels exceeded the standard of working time on the related regulation. The workload increased with the number of inbound and outbound ports. Especially, in the system where there are two seafarers, the workload exceeded the working time requirement. As a result of the marine accidents analysis on 100 vessels, it was found that collision and grounding occurred due to fatigue, workload and drowsiness in 7 marine accidents out of 30 marine accidents. Conclusion: It is necessary for the shipping companies to introduce an operation management manual for the management of the crews' workload and reasonable crew arrangement. It is also required for crew members to easily record work times and for shipping companies to manage the record. It would be possible to prevent many marine accidents by providing adequate rest to the crews and flexibly adjusting their working hours. Application: The results of this study can be used as fundamental data to manage crews' fatigue and to make job management manuals.

항공사 지상직 승무원 근무 당번표 작성문제 (A Mathematical Model for Airline Ground Crew Scheduling Problem)

  • 고영대;오용희
    • 경영과학
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    • 제29권3호
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    • pp.183-192
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    • 2012
  • For the past several decades, personnel scheduling and rostering problem has been one of the most popular research topics in optimization area. Among the numerous applications, airline (aviation) industry has been given most attention due to the economic scale and impact. Most of the literatures about the staff scheduling problem in airline industry are dealing with the air crew, pilots and flight attendances, and the rest of the literatures are about the ground staff, by whom cleaning, maintenance, fueling of aircraft and handling luggage are done from landing to taking off. None of the literatures found by the authors are dealing with the airline ground crew. In this paper roster of airline ground crew, who is responsible for issuing boarding pass, checking baggage, etc, is introduced, formulated and solved using CPLEX. Some expressions of the mathematical formulations, which are not suitable input format of the CPLEX, were transformed. Numerical examples are presented for the validation of proposed scheduling system.

운항시간 압력 및 Threat과 Error 관리 (The Operational Time pressure and TEM)

  • 최진국;안경수;정원경;김칠영
    • 한국항공운항학회:학술대회논문집
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    • 한국항공운항학회 2006년도 추계학술대회 논문집
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    • pp.61-65
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    • 2006
  • The flight deck crew are under the operational time pressure in the cockpit. The crew tend to make errors when they face the threats of operational time pressure because they are in a rush. The flight deck crew can reduce threats and errors which existing within the airlines by using threat and error management when the crew know these threats and errors. The airlines can implement meaningful safety management system by analyzing into the useful information for to identify the hazard and manage the risk to reduce these threats and errors since aircrafts accidents can be fatal.With the threats and errors that were found regard to operational time pressures, company may implements safety change process to improve the safety systematically and the crew can manage the threats and errors more effectively.

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Identification of Factors Driving Crew Production Rate : Methodology and Application

  • 허영기
    • 한국건설관리학회논문집
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    • 제5권5호
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    • pp.93-100
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    • 2004
  • For accurate construction contract time estimation, few parameters are more significant than crew production rates and factors affecting the rates. However, statistical analysis techniques for finding such factors are not always simple mainly because there are many factors and the interaction between factors is not well quantitatively understood. This paper presents methodology of identifying factors driving crew production rates. The methodology is further demonstrated with representative data collected by the author from 13 on-going highway constructions. Three factors were identified as statistically significant drivers of Cap crew production rate: 'Cap Size (m3/ea)'; 'Cap Length (m)'; and 'Cap Shape (Rectangle vs. Inverted 'T')'. It was also found that the production rates are best explained by a multiple regression model with two of the drivers; 'Cap Size' and 'Cap Shape'.

국내 항공사 운항승무원 안전문화 인식도 비교 연구 (A Comparative Study on the Perception of Safety Culture of Airline Flight Crew in Korea)

  • 김현덕
    • 한국항공운항학회지
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    • 제32권1호
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    • pp.103-108
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    • 2024
  • Despite the development of the aviation industry, aircraft accidents caused by human errors by flight crews continue to occur. In order to reduce such human error accidents, it is important to strengthen flight-related regulations and establish a safety culture in which pilots themselves seek to ensure flight safety, rather than requiring flight crew members to follow them. In this study, the sub-concept of safety culture was classified into three latent variables (safety management, safety atmosphere, and process culture) and eight measured variables to investigate the safety culture awareness of domestic flight crew. The survey results were analyzed by type of airline and flight crew. The purpose of this study is to present a plan to improve the performance of revitalizing the safety culture of domestic flight crew through an empirical comparative analysis according to the number of flight hours and years of service at the airline.

항공기 승무원의 기본응급처치 의식 조사 (Awareness level of basic emergency treatment by airline cabin crew)

  • 노상균;이재국;이정현;김지희
    • 한국산학기술학회논문지
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    • 제12권9호
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    • pp.4075-4082
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    • 2011
  • 항공기 승무원은 최초 반응자로 비행기내 환자 발생 시 적절하고 신속하게 응급처치를 시행하여야 한다. 승무원의 기본응급처치 의식조사 결과, 출혈 관리, 소아 고열, 경련, 심근경색, 기도유지, 부분기도폐쇄 등에 대한 대처방법은 80.5%~97.8%로 올바르게 의식하고 있었지만 의식 없는 기도폐쇄, 호흡확인 방법, 영아자동제세동기 사용 등에 대한 대처방법은 3.2%~20.0%로 비교적 낮게 나타났다. 따라서, 본 연구결과를 바탕으로 기내에서 발생되는 환자 중 발생빈도가 높은 유형, 해결하기 어려운 유형, 생명을 위협할 수 있는 유형 등에 대한 응급처치 매뉴얼이 마련되어야 된다.

선원재해에 관한 우리나라 선원의 의식현황 분석 (An Analysis of Consciousness of Crew on Shipboard Injury and Illness)

  • 장석기;양원재;박계각;이창희;남정길;천대일
    • 한국항해항만학회지
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    • 제26권3호
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    • pp.355-361
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    • 2002
  • 최근 선원재해 감소를 위한 국내선사들의 많은 노력에도 불구하고 그 감소율은 둔감하고 있는 실정이며, 이에 관한 일과성 유사연구 사례는 있으나 선원정책의 인적요소를 중심으로 하는 본격적인 연구는 부족한 실정이다. 따라서, 본 연구에서는 현재 승선중이거나 승선경험이 있는 선원을 중심으로 설문조사를 실시하여 선원재해에 관한 의식현황을 분석하여 해상안전 및 선원재해에 관한 대비책을 제시하고자한다.