• 제목/요약/키워드: Counseling satisfaction

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다직종 암환자 교육·상담에 대한 설문 개발과 환자 만족도 조사 (The Development of Multidisciplinary Cancer Patient Education·Counseling Questionnaire and Satisfaction Survey)

  • 이민정;금민정;김재송;김수현;손은선;이상글;송수경;최혜진
    • 한국임상약학회지
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    • 제28권2호
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    • pp.138-145
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    • 2018
  • Background: Presently, a multidisciplinary team of doctors, pharmacists, nurses, and dietitians provides patient education to impart information on chemotherapy. However, studies on multidisciplinary education satisfaction are inadequate. In this study, we aimed to contribute to the improvement of quality of multidisciplinary education counseling for patients with cancer by developing a satisfaction questionnaire and analyzing the satisfaction survey. Methods: A questionnaire was developed by an expert group, and the responses were recorded using the 5-point Likert scale. After conducting a pre-test, factor analysis was performed to evaluate validity. The reliability of the questionnaire was measured by Cronbach's alpha coefficient. A satisfaction survey was conducted by self-administration method. Results: Based on the results of factor analysis, factors can be divided into two parts: "overall education" and "each team member's education" (total 14 questions). The construct validity and reliability of the questionnaire are sufficiently high. Fifty-one patients took the survey between January 2, 2018 and January 20, 2018. Twenty-six (51%) patients responded that they were "very satisfied" and 22 (43.1%) patients responded that they were "satisfied". Conclusion: By developing a questionnaire on multidisciplinary education counseling for patients with cancer, it is possible to perform evaluation and research of cancer patient education. This study will contribute to the management and improvement of quality of multidisciplinary education.

부부상담 프로그램 개발 및 효과성 연구 : 부부갈등해결을 위한 통합적 접근 적용 (Study on the Development and Effectiveness of Marital Counseling Program : Applied Integrated Approach for Marital Conflict Solution)

  • 최규련
    • 가정과삶의질연구
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    • 제27권3호
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    • pp.181-200
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    • 2009
  • The purpose of this study was to develop Marital Counseling Program for marital conflict solution and to verify the effects of the developed program both quantitatively and qualitatively. This marital counseling program consisted of conjoint marital counseling(5 session) and group marital counseling(6 sessions). Each 13 couples of the experiment group and the control group were analysed. The effectiveness of this program was evaluated by pretest, post test, and follow-up after 3 months. It was analyzed by Mann-Whitney U Test and Wilcoxon Matched Pairs Signed-Rank Test. Also, as for the experiment group, the level of objective change perception, qualitative evaluation, and program evaluation were investigated. The major results were as follows: This marital counseling program for conflict solution was effective to decrease the level of marital conflict and explosive conflict coping and to increase the level of emotional interaction, communication skill, marital satisfaction, and self-esteem among experiment group. These positive effects maintained at follow-up. Additionally, participants(experiment group) reported positive changes of psycho-emotional state, spouse interaction behavior, marital communication and marital relationships. However, in the control group, there were no change according to the time. Future research and practical implications were added.

청소년 삶의 만족도에 대한 공부 중요성 인식, 공부압력과 성공압력의 영향력 및 부모-자녀 의사소통의 중재효과 (Effects of Significance of Study, Pressure for Study and Success on Life Satisfaction among Adolescents, and the Moderating Effect of Parent-Adolescent Communication)

  • 김혜원;조성연;김민
    • 대한가정학회지
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    • 제48권5호
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    • pp.49-60
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    • 2010
  • The present study explored effects of significance of study, pressure for study, and pressure for success on life satisfaction of adolescents, and moderating effect of parent-adolescent communication. Participants were 1,384 adolescents in elementary, middle, and high school, and they responded all the questionnaires by themselves. Results were as follows. Firstly, there were significant differences in extent of significance of study, pressure for study and success, parent-adolescent communication, and life satisfaction of adolescents according to their demographic variables. Secondly, the more they got significance on study, and the more their parents emphasized study and success, the lower their life satisfaction was. Finally, there was a moderating effect of parent-adolescent communication. As adolescents had a positive communication with their parents, the negative effects for the significance of study and pressure for study and success on their life satisfaction were lessened.

장애학생 보조기기 사용 실태 (Status of Assistive Device Availability for Students with Disabilities )

  • 조병모
    • 대한물리의학회지
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    • 제18권2호
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    • pp.33-39
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    • 2023
  • PURPOSE: This study examined the status of the efficient supply of assistive devices for students with disabilities. METHODS: A complete investigation was conducted on the request and supply of assistive devices for students with disabilities at the Korea National University of Welfare. The subjects were 112 students with disabilities who applied for assistive device rental. The status of the supply of assistive devices according to the type of disability was investigated. The overall satisfaction with learning support was measured. The questionnaire content was categorized into the following three factors to determine learning support satisfaction: support overall (role, staff, facilities) learning support (learning support, learning counseling, life consultation), assistive device supply (counseling, rental, uses, rental period, maintenance services). RESULTS: The most common type of students with disabilities was physical disabilities 62 (29.38%) and hearing impairments 62 (29.38%). Students with physical disabilities and brain lesions rented manual and electric wheelchairs the most. Learning support satisfaction was evaluated considering the factors support overall, learning and assistive device supply effects. satisfaction of learning support for students with disabilities 83.5 points. CONCLUSION: The satisfaction with assistive device supply appears to be relatively lower than support overall. Each university will gradually secure assistive devices that suit the characteristics of students with disabilities.

경기 일부지역 영양교사의 직무만족도, 업무수행도와 만족도, 업무수행을 위한 지식.기술의 요구도 및 자기평가 (Job Satisfaction, Work Performance, Work Satisfaction, Perceived Needs and Self-Evaluation of Knowledge and Skills of Nutrition Teachers in Gyeonggi Area)

  • 임재연;김경원
    • 대한지역사회영양학회지
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    • 제19권1호
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    • pp.60-70
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    • 2014
  • The purpose of the study was to examine job satisfaction, work performance, work satisfaction, perceived needs and self-evaluation of knowledge and skills of nutrition teachers. Survey questionnaire was administered to 106 nutrition teachers in schools of Gyeonggi area. Subjects were categorized into high- or low-job satisfaction group, and study variables were examined by job satisfaction group. Overall job satisfaction was high, with a mean score of 14.9 out of 20. High-job satisfaction group had more favorable perception regarding human relations and workplace atmosphere compared to the counterparts (p < 0.001). Work performance, examined by 12 items, was not significantly different between the two groups. However, satisfaction regarding specific work of nutrition teachers was significantly different by job satisfaction (p < 0.001). High-job satisfaction group responded that they had more knowledge and skills in areas such as food purchase management, food sanitation and safety management, equipment and facility management, nutrition education, nutrition counseling (p < 0.01), and general management & marketing (p < 0.05). High-job satisfaction group also indicated that nutrition teachers need to have more knowledge and skills than the counterparts, regarding food purchase management (p < 0.001), nutrition education (p < 0.01), nutrition counseling, general management and marketing, and teaching practices (p < 0.05). In addition, study results showed significant positive correlations among study variables. This study suggested that job satisfaction of nutrition teachers might be increased by having favorable human relations and workplace atmosphere, increasing satisfaction with specific work of nutrition teachers, and by increasing the knowledge and skills required for the work of nutrition teachers.

기상 특보 발표가 기상청 콜센터 상담 건수에 미치는 영향 분석 (The Impact of Severe Weather Announcement on the Korea Meteorological Administration Call Center Counseling Demand)

  • 지영미;박태영;이영섭
    • 대기
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    • 제27권4호
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    • pp.377-384
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    • 2017
  • The effective management of call centers under special circumstances is critical to improve customer satisfaction. In order to effectively respond to call center counseling demand, this paper aims to identify factors having the greatest impact on the number of Korea Meteorological Administration (KMA) call center counseling. To do so, we propose to combine call center data with severe weather announcement data and investigate how the severe weather announcement affects the number of KMA call center counseling. A time lag analysis is conducted and it is found that the severe weather announcement takes about an hour to be reflected in the number of KMA call center counseling. Based on the result of the time lag analysis, we conduct a comparative analysis according to time and season using the data collected from 1 January 2012, to 29 June 2016. The results show that the number of KMA call center counseling increases at lunchtime and decreases during nighttime, and the average rate of change in call center counseling demand tends to be larger under the severe weather announcement. For the comparative analysis according to the season, there are significant differences in the effect of severe weather announcement on the number of KMA call center counseling in spring, fall and winter.

해결중심적 집단상담 프로그램이 초등학교 아동의 교우관계 및 학교생활 적응에 미치는 효과 (The Effects of a Solution Focused Group Counseling Program on the Peer Relation and School Life Adaption of Elementary school children)

  • 홍성미
    • 초등상담연구
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    • 제7권1호
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    • pp.67-90
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    • 2008
  • The purpose of this study was to examine the effects of solution focused group counseling program on peer relationship and school life adaption of elementary school children. The subjects in this study were the 4th graders at S Elementary School in Ansan, Gyeonggi-do. 20 students were selected through the preliminary test of peer relationship and school life adaption, that is to say, each 10 students of experimental group and control group. A solution focused group counseling program was provided by researcher to the experimental group in six sessions once or twice a week, 60 minutes each. but control group was not conducted for any program. In verifying of the program effects in this study, KOREAN SPSS/WIN(version 12.0) is used for statistical analysis. The major findings of this study are as follows: First, solution focused group counseling program has a positive effect on all parts of sub-factors of peer relationship except to union life between friends. Second, solution focused group counseling program has a effect on the school life adaption of elementary and its all parts of sub-factors except to school rules. As noted above, it is proved that solution focused group counseling program has a positive effect to improve parts of sub-factors of peer relationship and school life adaption. Accordingly, it is necessary to feel satisfaction and Qualitative improvement in peer relationship and help school life adaptation of elementary school children through solution focused group counseling program.

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HIV/AIDS 상담간호사를 위한 교육 프로그램의 개발과 적용 (Development and Operation of an Education Program for HIV/AIDS Counseling Nurses)

  • 한종숙;유양숙;한혜자;황경혜
    • 가정∙방문간호학회지
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    • 제20권2호
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    • pp.113-123
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    • 2013
  • Purpose: This aim of the present study was to assess a newly developed education program for HIV/AIDS counseling nurses. Methods: An education program was developed based on literature reviews, previous project analysis, focus group interview and expert meetings. The program comprised of 3 levels: basic, advanced, and intensive, which included 80, 70, and 60 hours of education, respectively. From May to December in 2012, 17 counseling nurses completed the program and we evaluated their learning achievements, attitudes towards AIDS, confidence in consultation, empathic ability, and training sessions. We also measured the nurses' satisfaction with the program before and after completion. Results: After completing a monthly education program lasting 12-15 hours, the nurses' mean learning achievement was 88.5%, 88.3% and 91.4% out of the basic, advanced, and intensive levels, respectively. Although the nurses' attitudes towards AIDS did not change, their confidence and empathic abilities increased following the basic and intensive components of the programs. Satisfaction with the educational sessions and program operation was 4.23 out of 5.0. Conclusion: This newly developed education program for HIV/AIDS counseling nurses promoted learning achievements as well as, confidence and empathic ability in consultation. HIV/AIDS counseling nurses should receive continuous education opportunities to enhance their potential.

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고등학생의 학교 진로교육 상담이 교육 만족도와 진로결정 자기효능감에 미친 효과 (Effects of High School Students' Career Education Counseling on Career Decision Satisfaction and Self-Efficacy)

  • 백주경;조성현;천준협
    • 한국자연치유학회지
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    • 제8권1호
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    • pp.11-20
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    • 2019
  • 목적: 본 연구의 목적은 고등학교 학생 568명을 대상으로 학교 진로교육 상담 후에 '진로결정에 미치는 영향', '학교 진로교육 참여현황', '학교 진로교육 만족도'와 '진로교육에 대한 진로결정 자기효능감'을 조사하는 것이었다. 방법: 대상자에게 진로교육 상담 후에 설문지로 조사를 하였다. 결과: 학교 진로교육 상담 후에 대상자에 대한 설문내용 중 '진로결정 정보사항'에서는 '결정했으나 고려중이다'가 49.3%로 높게 나타났다. '자신의 진로'를 선택할 때 가장 도움이 된 것은 '부모님의 조언'이 28.0%, '학교에서 진행되는 진로교육이 진로결정의 효과'는 52.2%로 높게 나타났다. '학교 진로교육활동 참여'에는 13개 항목이 있으며, '학교 진로교육 참여현황'에서는 '창의적 체험활동'(94.7%) 및 '진로와 직업'(94%)이 높았고, '기업가 정신 및 창업 체험'(10.6%)이 가장 낮았다. 진로교육 활동에 대한 만족도 평균치는 3.49점이었다. 가장 높은 항목은 '대학 혹은 전공체험'이 3.66점이었고, '교과 연계 진로교육'은 3.27점으로 가장 낮게 나타났다. 결론: 고등학교 학생들의 진로선택에 영향을 미치는 것은 '부모의 조언'과 '학교에서 진행되는 진로교육'이 진로결정에 효과가 있었다. 진로교육 활동 중 '대학 혹은 전공체험', '진로캠프', '진로 및 직업체험' 등과 같은 진로체험형의 교육이 학생들에게 교육 만족도가 높았다. 진로교육에 대한 만족도가 높은 집단이 진로결정 자기효능감도 높게 나타났다.

결혼이주여성의 가족상담 필요성 인식 관련 요인의 탐색 (Factors related to the Awareness for the Needs of Family Counseling for Married Immigrant Women)

  • 김현수;최연실
    • 한국심리학회지:여성
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    • 제17권3호
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    • pp.435-456
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    • 2012
  • 본 연구는 결혼이주여성의 가족상담 필요성 인식에 미치는 요인들을 파악함으로써, 결혼이주여성과 다문화가족을 위한 가족상담의 지원 방향을 제시하는 데 목적이 있다. 이를 위해 보건복지부에서 실시한 2010년도 전국다문화실태조사자료를 사용하여 결혼이주여성 총 58,072명을 대상으로, 사회인구학적 변인, 한국어 능력, 사회적 지지, 가족관계 만족도, 가족상담 경험 유무를 중심으로 가족상담 필요성 인식에 미치는 요인들을 살펴보았다. 본 연구의 결과는 다음과 같다. 첫째, 결혼이주여성은 가족상담에 대해 보통 수준으로 필요성을 인식하고 있었으며, 한국어 능력 수준도 중간 수준이었다. 사회적 지지원이 한국인, 모국인 모두 2명을 넘지 않았고, 배우자, 자녀, 시부모와의 관계에 대해서는 전반적으로 만족하고 있었다. 둘째, 결혼이주여성의 출신국가에 따른 가족상담 필요성 인식에 대한 차이가 나타났다. 조선족, 중국, 일본 출신의 여성들은 가족상담 필요성 인식이 낮았고, 베트남, 필리핀, 캄보디아 등 동남아 출신 여성들은 가족상담 필요성에 대한 인식이 높게 나타났다. 셋째, 결혼이주여성들은 연령이 어리고, 본인의 학력이 높고, 배우자의 학력이 낮고, 결혼지속년수가 짧고, 자녀가 많고, 배우자 부모와 동거하고 있고, 스스로 배우자를 만나지 않았을 경우, 가족상담에 대한 필요성을 더 높게 인식하고 있었다. 또한, 한국어 능력이 낮고, 사회적 지지원으로 한국인의 수가 적고, 배우자와의 관계에 불만족하고, 자녀와의 관계에 만족하고, 상담에 대한 경험이 있는 경우 가족상담 필요성에 대한 인식이 높아지는 것으로 나타났다.