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http://dx.doi.org/10.24304/kjcp.2018.28.2.138

The Development of Multidisciplinary Cancer Patient Education·Counseling Questionnaire and Satisfaction Survey  

Lee, Min Jeong (Department of Pharmacy, Severance Hospital, Yonsei University Health System)
Geum, Min Jung (Department of Pharmacy, Severance Hospital, Yonsei University Health System)
Kim, Jae Song (Department of Pharmacy, Severance Hospital, Yonsei University Health System)
Kim, Soo Hyun (Department of Pharmacy, Severance Hospital, Yonsei University Health System)
Son, Eun Sun (Department of Pharmacy, Severance Hospital, Yonsei University Health System)
Lee, Sang Geul (Department of Nutrition Care, Severance Hospital, Yonsei University Health System)
Song, Su Kyung (Outpatient Clinic, Yonsei Cancer Center)
Choi, Hye Jin (Division of Oncology, Department of Internal Medicine, Yonsei University College of Medicine)
Publication Information
Korean Journal of Clinical Pharmacy / v.28, no.2, 2018 , pp. 138-145 More about this Journal
Abstract
Background: Presently, a multidisciplinary team of doctors, pharmacists, nurses, and dietitians provides patient education to impart information on chemotherapy. However, studies on multidisciplinary education satisfaction are inadequate. In this study, we aimed to contribute to the improvement of quality of multidisciplinary education counseling for patients with cancer by developing a satisfaction questionnaire and analyzing the satisfaction survey. Methods: A questionnaire was developed by an expert group, and the responses were recorded using the 5-point Likert scale. After conducting a pre-test, factor analysis was performed to evaluate validity. The reliability of the questionnaire was measured by Cronbach's alpha coefficient. A satisfaction survey was conducted by self-administration method. Results: Based on the results of factor analysis, factors can be divided into two parts: "overall education" and "each team member's education" (total 14 questions). The construct validity and reliability of the questionnaire are sufficiently high. Fifty-one patients took the survey between January 2, 2018 and January 20, 2018. Twenty-six (51%) patients responded that they were "very satisfied" and 22 (43.1%) patients responded that they were "satisfied". Conclusion: By developing a questionnaire on multidisciplinary education counseling for patients with cancer, it is possible to perform evaluation and research of cancer patient education. This study will contribute to the management and improvement of quality of multidisciplinary education.
Keywords
Cancer; education of patients; reliability and validity; multidisciplinary communication; satisfaction;
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