• 제목/요약/키워드: Conversation analysis

검색결과 258건 처리시간 0.023초

치과위생사의 감정노동 및 스트레스에 관한 질적 연구 (A qualitative research on emotional labor and stress in dental hygienists)

  • 한옥성
    • 한국치위생학회지
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    • 제20권6호
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    • pp.797-807
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    • 2020
  • Objectives: This qualitative research was conducted to understand the experiences of dental hygienists with respect to emotional labor and stress through in-depth interviews, and analyze experiences that are difficult to grasp in quantitative studies. Methods: From October 7 to October 14 2020, a total of seven study participants were selected and underwent in-depth interviews. A phenomenological research methodology was applied for intensive analysis. Results: The results of the interviews were grouped into five central-categories: relationships in the workplace (trouble with the staff, discrimination against staff, relationship between subordinates and superiors), relationships with non-major (trouble with laboratory staff, inferiority complex and behavior of non-specialists), emotional labor for the patient (patient-centered, patient selfishness, exquisite guardian), conduction of business (passing the work, deterioration in health due to emotional labor), organizing emotions (patience and a sense of collapse, conversation with a coworker). Conclusions: Based on this study, we need to develop tools to measure dental hygienists' emotional labor and stress as well as conduct follow-up research on ways to improve them.

치과의사의 태도가 환자 만족에 미치는 영향 (The Effect of Dentist's Attitudes on Patient Satisfaction)

  • 최호정;정태영
    • 한국콘텐츠학회논문지
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    • 제22권7호
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    • pp.478-485
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    • 2022
  • 본 연구는 치과의사의 태도가 환자 만족에 미치는 영향을 규명하고자 수행되었다. 본 연구에서 활용한 자료는 한국보건사회연구원에서 전국 규모로 수행한 2020 의료서비스경험조사이다. 본 연구에서는 치과 의료기관을 방문한 총 560명의 환자들을 연구대상자로 선정하였으며, 모든 통계처리는 SPSS 26.0 통계 패키지를 활용하여 분석하였다. 본 연구의 주요 분석 결과는 다음과 같다. 회귀분석 결과 치과의사의 태도 중 환자만족도에 유의한 영향을 미친 변수들은 '예의', '불안 공감', '충분한 대화', 그리고 '알기 쉬운 설명'으로 나타났다. 본 연구는 치과를 방문한 환자들의 만족도와 치과의료기관의 서비스 질 향상을 위한 기초자료를 제공하였다는 의의가 있다.

Perceptions of preservice teachers on AI chatbots in English education

  • Yang, Jaeseok
    • International Journal of Internet, Broadcasting and Communication
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    • 제14권1호
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    • pp.44-52
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    • 2022
  • With recent scientific advances and growing interest in AI technologies, AI-based chatbots have been viewed as a practical learning aid for English language development. The purpose of this study is to examine preservice teachers' perceptions on the potential benefits of employing AI chatbots in English instruction and its pedagogical aspects. 28 preservice teachers majoring in English education were asked to use Kuki chatbots for a week with a guidance of a researcher and then report on their perceptions of AI chatbots in terms of perceived usefulness after use, applicability, and educational benefits and drawbacks. Emerging codes and themes were identified and evaluated using Thematic Analysis(TA) based on qualitative data from surveys and interviews. The findings show that six emerging themes were identified, encompassing perspectives on teacher, learner, communication, linguistic, affective, and assessment. The overall findings of this study revealed that AI-based chatbots can play a significant role as learning tools for stimulating interactive communication in a target language. Most preservice primary teachers acknowledge that AI chatbots can be useful as teaching and learning aids for both teachers and students. Furthermore, when applying various learner data to chatbot technology, such as learner assessment and diagnosis, a guided approach is necessary to perform a conversation appropriate for the learner's level and characteristics. Finally, as chatbots have a variety of benefits in terms of affective aspects, they may improve EFL learners' confidence in speaking English and learning motivation.

게임플레이어의 미적경험 데이터 측정방법 (Measurement Method on Aesthetic Experience of Game Player)

  • 최규혁;김미진
    • 한국엔터테인먼트산업학회논문지
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    • 제14권5호
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    • pp.207-215
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    • 2020
  • 게임의 미적경험 연구는 플레이경험의 예술적 담론 형태의 인문·사회적 접근과 게임 내 특정 대상의 구조적 판별 위주의 공학적 접근에 편중되어 있다. 본 논문은 게임플레이 과정에서 플레이어의 경험적 측면을 분석할 수 있는 미적경험 과정에 대한 이론적 틀을 마련하였다. 이를 바탕으로 미적경험에 대한 인지적 데이터(시선추적, 플레이행동, 얼굴표정)의 유형을 분류하고 그 측정방법을 제시하였다. 파일럿 테스트를 통해 측정방법의 오류 및 고려사항을 도출함으로써 플레이어 관점의 실증적 연구를 수행하는데 기여할 것이다.

Over the Rainbow: How to Fly over with ChatGPT in Tourism

  • Taekyung Kim
    • Journal of Smart Tourism
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    • 제3권1호
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    • pp.41-47
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    • 2023
  • Tourism and hospitality have encountered significant changes in recent years as a result of the rapid development of information technology (IT). Customers now expect more expedient services and customized travel experiences, which has intensified competition among service providers. To meet these demands, businesses have adopted sophisticated IT applications such as ChatGPT, which enables real-time interaction with consumers and provides recommendations based on their preferences. This paper focuses on the AI support-prompt middleware system, which functions as a mediator between generative AI and human users, and discusses two operational rules associated with it. The first rule is the Information Processing Rule, which requires the middleware system to determine appropriate responses based on the context of the conversation using techniques for natural language processing. The second rule is the Information Presentation Rule, which requires the middleware system to choose an appropriate language style and conversational attitude based on the gravity of the topic or the conversational context. These rules are essential for guaranteeing that the middleware system can fathom user intent and respond appropriately in various conversational contexts. This study contributes to the planning and analysis of service design by deriving design rules for middleware systems to incorporate artificial intelligence into tourism services. By comprehending the operation of AI support-prompt middleware systems, service providers can design more effective and efficient AI-driven tourism services, thereby improving the customer experience and obtaining a market advantage.

MTF-STI를 이용한 유리창 도청음의 명료도 분석 (Intelligibility Analysis on the Eavesdropping Sound of Glass Windows Using MTF-STI)

  • 김희동;김윤호;김석현
    • 한국음향학회지
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    • 제26권1호
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    • pp.8-15
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    • 2007
  • 음향 공동-유리창 연성계를 대상으로 도청음의 음성 명료도를 검토한다. MLS신호를 음원으로 유리창의 가속도와 속도 응답을 가속도계와 레이저 도플러 진동계를 사용하여 측정한다. 변조전송함수 (MTF)를 사용하여 공동-유리창 진동계의 음성전달특성을 규명한다. 변조전송함수에 근거하여 음성전송지수 (STI)를 구하고, 유리창 진동음의 음성명료도를 평가한다. 가속도음과 속도음의 음성명료도를 비교하고, 최종적으로 대화음의 명료도를 주관적 평가로 확인한다.

사용자가 인지하는 기능적, 유희적 경험가치가 챗GPT의 재사용 의도에 미치는 영향 (The Role of Functional and Playful Experiential Value on the Intention to Use ChatGPT)

  • 서현주;이주민;방정혜
    • 한국IT서비스학회지
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    • 제23권1호
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    • pp.81-95
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    • 2024
  • ChatGPT, a generative artificial intelligence(AI) technology that analyzes conversations to identify users' intentions and generates responses in consideration of the context of the conversation, is attracting attention from a user interface (UI) perspective that it can provide information through natural conversations with users. This study examined the effect of functional and playful values experienced by early users of ChatGPT on reuse intention and verified the structural relationship between technological efficacy, experiential values, and reuse intention. To verify the research model and hypotheses, a survey was conducted on college students who used ChatGPT for the first time. A total of 156 responses were received and 154 responses were used for analysis. As a result, both the functional experiential value and playful experiential value in the initial use process had significant effects on the intention to use ChatGPT. In addition, it was found that technological efficiency had a significant effect on functional and playful experiential values.

Waste to shield: Tailoring cordierite/mullite/zircon composites for radiation protection through controlled sintering and Y2O3 addition

  • Celal Avcioglu;Recep Artir
    • Nuclear Engineering and Technology
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    • 제56권7호
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    • pp.2767-2774
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    • 2024
  • In this study, investment casting shell waste successfully utilized to produce cordierite/mullite/zircon composites. Green pellets, consisting of investment casting shell waste, alumina, and magnesia, were prepared and sintered at temperatures between 1250 and 1350 ℃. The influence of the sintering temperature on the crystalline phase composition, densification behavior, flexural strength, microstructure, and radiation shielding properties of the cordierite/mullite/zircon composites is investigated. Phase analysis showed that characteristic cordierite peaks appear at 1250 ℃, but the complete conversation of silica from investment casting shell waste into cordierite requires a sintering temperature of at least 1300 ℃. Notably, the cordierite/mullite/zircon composite sintered at 1350 ℃ exhibited a sixfold increase in flexural strength compared to the ceramic composite directly fabricated from investment casting shell waste at the same sintering temperature. Furthermore, the effect of Y2O3 addition on composites' radiation shielding properties is investigated. The results show that the Y2O3 addition improves densification behavior, enhancing the shielding capabilities of the composites against fast neutron and gamma radiation. Our findings suggest that the developed ceramic composites show significant potential for gamma-ray and neutron shielding applications.

Analysis of values-beliefs-norms of decommissioned nuclear power plant reestablishment acceptance in developing countries: a perspective from the Philippines

  • Leo Miguel V. Tolentino;Ardvin Kester S. Ong;Josephine D. German
    • Nuclear Engineering and Technology
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    • 제56권8호
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    • pp.3224-3235
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    • 2024
  • Amid the ongoing discourse on clean energy solutions, the reopening of decommissioned plants, such as the Bataan Nuclear Power Plant (BNPP) in the Philippines has become a focal point in the country. This study delved into the complex web of factors influencing public acceptance of BNPP, employing the values-beliefs-norms theory. By utilizing partial-least square structural equation modeling, the research unravelled the intricate relationships among biospheric values, altruistic values, egoistic values, ecological worldview, awareness of consequences, personal norm, social norm, and the broader acceptance of BNPP establishment. With 434 respondents participating in a self-administered online survey, the study identified key correlations. Emphasizing the collaborative impact on decision-making processes by social and personal norms, the study also highlighted the role of ecological values in shaping awareness. The foundational impact of values on ecological worldviews was explored, shedding light on public attitudes toward nuclear energy. This research offers actionable insights for policymakers, advocating for targeted communication strategies and public engagement initiatives to navigate barriers and promote informed decision-making in the dynamic landscape of nuclear energy development. The study contributes to the global conversation on sustainable energy strategies, emphasizing the pivotal role of public perception in shaping the trajectory of nuclear power.

음성신호 분석에 의한 판소리의 음성학적 특징 연구 (A Study on the Acoustic Characteristics of the Pansori by Voice Signals Analysis)

  • 김현숙
    • 한국산학기술학회논문지
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    • 제14권7호
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    • pp.3218-3222
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    • 2013
  • 판소리는 우리나라 전통 성악곡이며 소리, 대화, 몸짓이 어울린 종합 예술로 독창성과 우수성을 세계적으로 인정받은 세계무형유산이다. 특히, 판소리는 소리꾼의 해학적 표현과 청중의 참여도가 높은 점에서 예술적 가치가 있으며 모든 계층이 두루 즐기는 예술로서 사회적 통합의 기능을 담당한 것으로 평가되고 있다. 따라서 본 논문에서는 사회와 시대를 표현한 판소리의 음향학적 특징을 분석하기 위해 판소리 다섯 마당을 대상으로 음성신호 분석 기술을 적용한 상관성 추출 연구를 수행하였다. 이를 위해 판소리 다섯 마당에 대한 스펙트로그램, 피치, 안정도 및 강도 분석을 실험하였다. 실험 결과를 통해 판소리는 청중들에게 집중과 흥미를 지속적으로 유지시키면서 이야기를 풀어가는 특징을 잘 반영하기 위해 목소리의 파동 및 성대 떨림의 변화 폭이 크고 안정적이며 음성 에너지가 큰 소리로 표현하고 있는 것으로 분석되었다.