• Title/Summary/Keyword: Consultation time

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Study on the development of convergent services for efficient medical consultation, tourism and interpretation

  • Park, Jong-Youel;Chang, Young-Hyun
    • International Journal of Internet, Broadcasting and Communication
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    • v.10 no.3
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    • pp.98-103
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    • 2018
  • Globally, medical tourism draws attention as a national growth engine industry, and is actively expanding. Current medical tourism leans towards large hospitals making it difficult to attract new users. Users collect the information for medical tourism through various paths in order to receive medical consultations and customized tour services. To expand medical tourism to small and medium sized hospitals, it is necessary to have customized medical consultations, tours and interpreter services, which are the key elements of medical tourism. This paper suggests services that users can use to match medical consultations and find tours and interpreters they want at the same time. This paper suggests ways to provide integrated services based on the information experienced by users, combining the required items from the perspectives of each user, hospital and guide. To match the content provided by hospitals and guides with experience information from users systematically, this study suggests the convergence plan for a service model that can match the experience information between users and hospitals, between users and guides and between hospitals and guides systematically by operating the data in the universal container.

Research on Disaster Psychological Recovery Support Platform Technology (재난심리회복지원플랫폼 기술 연구)

  • Oh, S.H.;Son, D.H.;Yu, H.Y.;Jeon, E.K.;Yoon, S.K.;Yang, J.W.;Lim, K.S.
    • Electronics and Telecommunications Trends
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    • v.37 no.5
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    • pp.33-43
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    • 2022
  • We evaluated the problems of the current disaster psychological recovery support system of the Ministry of Interior and Safety for periodic infectious disease disasters, including COVID-19 (coronavirus disease 2019). The current disaster psychological recovery support systems are challenging to preemptively respond to infectious disease disasters over a wide range and for a long period. These result from the workforce shortage according to the face-to-face consultation method and the limited real-time application of consultation contents. Additionally, due to the workforce shortage, it is difficult to track those who have experienced disasters in the long term. Furthermore, most disaster psychology evaluation tools are for adults, and there are few evaluation tools for children and adolescents. This paper presents an advanced disaster psychological recovery support platform technology that can actively assist people in psychological recovery from disasters while mitigating these issues.

Factors That Influence Attitudes toward Advance Directives among Female Cancer Patients

  • Aeri Kim;Kisook Kim
    • Journal of Hospice and Palliative Care
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    • v.26 no.2
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    • pp.80-94
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    • 2023
  • Purpose: This study aimed to identify attitudes toward advance directives (ADs) among female cancer patients and factors related to ADs. Methods: The study was conducted at a university hospital in Seoul from September 19, 2020, to January 20, 2021. The participants were 153 patients diagnosed with gynecological cancer or breast cancer. Data were collected using questionnaires and included general characteristics, disease- and AD-related characteristics, knowledge and attitudes about ADs, and attitudes about dignified death. Data were analyzed using the t-test, analysis of variance, and multiple regression analysis. Results: Only 2% of the participants completed ADs. The mean score for attitudes toward ADs was 3.30, indicating a positive knowledge and attitude toward dignified death. The factors related to attitudes toward ADs were attitudes toward dignified death (𝛽=0.25, P=0.001), experience discussing life-sustaining treatment (𝛽=0.17, P=0.037), preferred time to have a consultation about ADs (𝛽=0.19, P=0.046), intention to write ADs (𝛽=0.15, P=0.038), and Eastern Cooperative Oncology Group Performance Status (𝛽=-0.37, P<0.001). The explanatory power of these variables for attitudes toward ADs was 38.5%. Conclusion: Overall, patients preferred to have a consultation about ADs when they were still active, mentally healthy, and able to make decisions. Education about ADs should be provided to patients on the first day of hospitalization for chemotherapy or while awaiting treatment in an outpatient setting so patients can write ADs and discuss them with family and friends.

The Problems and its Improvement of Sea Area Utilization Consultation and Impact Assessment for Projects Related to Marine Environment Restoration (해양환경복원관련 사업에 따른 해역이용협의·영향평가의 문제점 및 개선방안)

  • Yi, Yong Min;Jun, Eun Ju;Lee, Dae In;Kim, Gui Young
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.25 no.1
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    • pp.34-44
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    • 2019
  • Marine activities are becoming more diverse and extensive due to recent social developments, exceeding the environmental capacity of the marine ecosystem. The resilience, resistance, and constancy of marine ecosystems are being damaged or degraded. This prevents the ecosystem from functioning properly, leading to a decline in ecosystem services and value. As a means of returning the damaged ecosystem to health, more and more people are interested in restoration. At a time when restoration projects are gradually expanding, various problems that may arise when implementing the Sea Area Utilization Consultation and Impact Assessment for restoration projects need to be checked, in addition to confirming the direction to be pursued. Therefore, in this study terms related to restoration from research papers and reports were summarized, and the status of the Sea Area Utilization Consultation related to restoration projects and the status of the restoration project were reviewed. In addition, problems with Sea Area Utilization Consultations were considered through a case study to ensure the successful execution of restoration projects. Based on this, we intend to present improvement measures for Sea Area Utilization Consultations and Impact Assessments for restoration projects. This will provide effective information for future policies and plans.

Precise Position Monitoring System for Infant Interaction Analysis (영유아 상호작용 분석을 위한 정밀위치 모니터링 시스템)

  • Park, Hyoung-Keun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.12
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    • pp.21-26
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    • 2019
  • This paper constructs a real-time monitoring system that can identify the individual positions of infants and their proximity to other infants using an Internet of Things (IoT)-based nameplate. The system consists of a precision location tracking module, a data transmission system for calculating gateway location information, a service platform server, and a data analysis processing module considering the development of infants and young children. The purpose of this study is to extract information about how infants interact with each other. The information gathered through this system can be used as important information to improve the peer relations of all infants and toddlers, from neglected infants to infants with no social development problems, to more popular infants. It is possible, based on the proximity information between infants and toddlers, that the teacher can identify positive interactions or negative interactions, and can educate infants on how to improve their peer relationships. These results can be used for consultation with parents, and the information collected through this system can be used as a database to establish a system for improving the relationships between infants and toddlers.

A Method of Automated Quality Evaluation for Voice-Based Consultation (음성 기반 상담의 품질 평가를 위한 자동화 기법)

  • Lee, Keonsoo;Kim, Jung-Yeon
    • Journal of Internet Computing and Services
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    • v.22 no.2
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    • pp.69-75
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    • 2021
  • In a contact-free society, online services are becoming more important than classic offline services. At the same time, the role of a contact center, which executes customer relation management (CRM), is increasingly essential. For supporting the CRM tasks and their effectiveness, techniques of process automation need to be applied. Quality assurance (QA) is one of the time and resource consuming, and typical processes that are suitable for automation. In this paper, a method of automatic quality evaluation for voice based consultations is proposed. Firstly, the speech in consultations is transformed into a text by speech recognition. Then quantitative evaluation based on the QA metrics, including checking the elements in opening and closing mention, the existence of asking the mandatory information, the attitude of listening and speaking, is executed. 92.7% of the automated evaluations are the same to the result done by human experts. It was found that the non matching cases of the automated evaluations were mainly caused from the mistranslated Speech-to-Text (STT) result. With the confidence of STT result, this proposed method can be employed for enhancing the efficiency of QA process in contact centers.

Analysis of Shadow Work by Changes in Ministry of SMEs and Startups Consulting Work Management Systems (중소벤처기업부 상담업무 관리시스템 변화에 따른 그림자 노동 분석)

  • Sujin An;Joon Koh
    • Informatization Policy
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    • v.30 no.2
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    • pp.86-108
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    • 2023
  • This study attempts to explain phenomenologically the shadow work that occurs among Kwangju·Jeonnam business support counselors as video consultation increases due to the counseling management systems used in business consulting for SMEs and digital transformation since COVID-19. Since digital shadow work is widespread, it has been considered basic and mandatory work, not recognized as shadow work itself, assuming that it is continuously used for a long time. We found that, in the case of the newly expanded video consulting systems, most of the users complain of burden and inconvenience and tend to choose face-to-face despite the time and cost savings associated with the former. These study results practically suggest that, in order to implement such digital systems successfully, a well-prepared system, an elaborate way of reducing the burden and inconvenience, and an adaptation period are considered critical as they can minimize the shadow work of users.

A Study on Environmental Impact Assessment System of Seoul City (서울시 환경영향평가 제도에 대한 연구)

  • Kim, Im-Soon;Han, Sang-Wook
    • Journal of Environmental Impact Assessment
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    • v.16 no.6
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    • pp.467-483
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    • 2007
  • Environmental Impact Assessment (EIA) is a kind of planning technique to seek ways to minimize environmental impact, a scheme to encourage sustainable development. With the launch of the Ministry of Environment in 1980, the EIA was introduced in Korea. Its full operation was initially driven by regulations on documenting EIA reports in 1981, which was piloted as a decision-making scheme where final decision were made at the development department after considering opinions suggested by the Ministry of Environment. At that time, dominance of the economic logic overwhelmed environ-friendly opinions, but thanks to the fourth revision of the Environmental Conservation Law in 1986, private projects came to be included on the EIA list. This was a turning point for the EIA to become a regulatory system. Local governments are also conducting the EIA regardless of the national-level EIA. In order to prevent and resolve increasingly severe environmental problems in Seoul in advance due to various construction projects, the Seoul Metropolitan Government, for the first time as a local government in Korea, legislated city decrees to introduce the EIA which has been underway from September 1, 2002. In particular, the Seoul government, unlike the Ministry of Environment, has included construction works on the list of evaluation projects, adopting the scoping and screen procedure scheme. In addition, complementing operational setbacks, the city government has revised and implemented decrees and enforcement laws on the Impact Assessment on Environment, Transportation and Disasters by shortening the consultation period, eliminating the submission of reports on construction, and expanding the waiver requirements in consultation over the reports. Therefore, development measures for the EIA scheme of the Seoul Metropolitan Government will be the target of the research. To that end, the up-to-date data of the Ministry of Environment, the Seoul government and local governments was collected, and latest materials from the EU, previous research and the Internet were gathered for analyses. By doing so, the flow of the EIA was reviewed, and the EIA schemes of local governments under the national EIA were analyzed. Furthermore, based on the Seoul government's recent data on the EIA based on the decrees, the background and legislation of the Seoul government's EIA were analyzed along with the developments for the environmental organizations. Setbacks were derived from the implementation period, evaluation procedures, consultation period and details of the EIA, and corresponding development measures were proposed.

Time Measurement Study of Certified Clinical Dietitians from Tertiary Hospital in Seoul and Gyeonggi-do (병원 임상영양사의 업무별 소요시간 분석: 서울 및 경기 일부의 상급종합병원을 중심으로)

  • Um, Mi Hyang;Park, Yoo Kyung;Lee, Song Mi;Cha, Jin A;Lee, Eun;Lyu, Eun Soon
    • Journal of the Korean Dietetic Association
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    • v.21 no.2
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    • pp.123-139
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    • 2015
  • The objective of this study was to document how clinical dietitians working at tertiary hospitals spend their time based on several categories of activities using a time measurement study. The questionnaires were distributed to 14 tertiary hospitals, and dietitians answered by classifying their work activities into several categories such as general care, indirect care, direct care, outpatient care, and food service management. A total of 129 clinical dietitians replied and their answers were analyzed according to the categories of activities. The times spent on the categories are as follows: general care (76.7 mins/day, 14%), indirect care (228.4 mins/day, 35%), direct care (120.1 mins/day, 22%), outpatient care (61.5 mins/day, 11%), and food service management (99.0 mins/day, 18%). The total working hours for dietitians was 590.0 mins, which exceeds the standard working hours of 540.0 mins (9 hrs) a day. From this study, we found that clinical dietitians spent very limited time on direct care. Times spent on activities were different according to type of employment and food service. Internship dietitians spent their more time on general care (P<0.001) while irregular dietitians spent more time on outpatient care (P<0.05). In contracted managed food service hospitals, clinical dietitians spent significantly less time on food service management (P<0.001). Regardless of doctors' order and consultation fees, clinical dietitians performed more than 95 percent of free consultation to patients. Entry-level knowledge and skills of dietitians working at hospitals are very important for quality service, but it is equally important to create an administrative and social environment that encourages clinical dietitian to spend more time on direct patient care.

Utilization of Computer System for Outpatient's Dispensing Affairs in Hospital Pharmacy (병원약국의 외래조제업무에 대한 컴퓨터의 이용)

  • Ro, Hwan-Seong
    • Journal of Pharmaceutical Investigation
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    • v.23 no.2
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    • pp.97-102
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    • 1993
  • Hospital pharmacy services are divided into dispensing affairs for inpatients and outpatients, pharmaceutical service, stock control, intravenous admixture service, drug information service, pharmacokinetic consultation service, education and research work, etc. But among those affairs, dispensing affair for outpatient is perceived as the most important work in Korea, because it is linked directly with hospital service for patients. Therefore, total computer system for dispensing area was adopted from opening point of hospital in 1989 in Asan Medical Center. Utilization of computer system for outpatient dispensing area is as follows; 1) Order communication system of prescription by Total Hospital Information System, 2) Automatic print-out system of direction for use by sticker connected with on-line net work, 3) Use of automatic tablet counting and packaging machines connected with on-line net work. Those computer system resulted in curtailment of pharmacy manpower and shortening of waiting-time for outpatient.

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