• 한국병원경영학회지
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• 제7권1호
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• pp.41-63
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• 2002

The purpose of this study is to analyze the interrelation of influential factors in organizational conflict and organizational commitment. The data for this study were collected through a self-administered survey with a structured Questionnaire to 1,167 subjects from several nursing staff members, administration staff members and medical technicians of six hospitals. In this analysis frequency test, t-test, ANOVA, hierarchical multiple regression and structural equation model were used. The main findings of this study are as follows. 1. Factors which influence organizational conflict were analyzed. The type of occupation and the year of service were socio-demographic variables which influenced organizational conflict positively. Adjusted R square was 0.03. Perceptions on organizational structure and organizational culture were analyzed with two- level variables that were added. The findings were as follows. Adjusted R square increased to 0.25. The year of service, internal process culture and rational goal culture were positive variables. The design of organizational structure, human relations culture and open system culture were negative variables. 2. Variables which influence organizational commitment were analyzed. Age and the year of service were positive variables, while academic background based on high school education was a negative variable. Adjusted R square was 0.16. Perceptions on organizational structure and organizational culture were analyzed with two-level variables that were added. The findings were as follows. The characteristics of organizational structure, human relations culture and organizational culture were positive variables. Adjusted R square increased to 0.55. The variables of organizational conflict were added in 3 steps. Findings were as follows. The variables of hierarchical conflict showed negative influence and were included in two-level influential variables. Adjusted R square increased to 0.56. 3. Structural equation model was analyzed in order to examine the relation between organizational structure and the variables of organizational culture, organizational conflict and organizational commitment. Thirteen path coefficients out of seventeen path coefficients were significant. Age had negative influence on organizational conflict and positive influence on organizational commitment. The year of service had positive influence on organizational conflict and organizational commitment. The design of organizational structure, human relations culture and open system culture had negative influence on organizational. conflict. They had positive influence on organizational commitment. Internal process culture and rational goal culture had positive influence on organizational conflict. Organizational conflict had negative influence on organizational commitment. The squared multiple correlation of this model was 25.1% in organizational conflict and 52.7% in organizational commitment. The conclusion of this study is as follows. Factors in organizational structure and organizational culture, rather than socio-demographic factors, had a stronger influence on the organizational conflict and organizational commitment of hospitals. In order to decrease organizational conflict, to increase organizational commitment and to maximize the effectiveness of hospital management, it is necessary to understand the overall relation between organizational structure, organizational culture, organizational conflict and organizational commitment, with the effort of improving personalized factors and individual factors of organization management.

• 한국산업정보학회논문지
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• 제28권6호
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• pp.131-149
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• 2023

코로나19 사태를 겪으면서, 조직들은 지식 자원의 체계적인 관리가 조직 내 업무 효율성 및 성과를 높임을 인식하게 되었으며, 지식관리에 많은 투자를 하고 있다. 하지만, 지속성 관점에서 지식관리 체계가 확립되기 위해서는 조직원의 능동적인 지식공유 참여 활동이 요구된다. 본 연구는 개인이 지식을 소유하고자 하는 관점인 지식축적을 적용하고, 조직 환경, 개인 특성, 업무 특성을 반영하여 지식축적 원인에 대한 메커니즘을 설명하고자 한다. 연구는 지식관리 정책 또는 시스템을 구축한 기업에 다니는 근로자를 대상으로 설문하였으며, 확보한 381건의 표본을 AMOS 22.0과 Process 3.1 매크로에 반영하여 가설을 검정하였다. 결과는 지식공유에 대한 분배 불공정성이 지식공유와 관련된 관계 갈등을 유발하여, 개인의 지식축적을 높이는 것으로 나타났다. 또한, 인센티브 민감성이 분배 불공정성과 상호작용 효과를 일으켜 지식축적을 높였으며, 업무 상호작용성이 분배 불공정성 및 관계 갈등과 상호작용 효과를 일으켜 지식축적을 감소시켰다. 본 연구의 결과는 조직 내부의 지식축적을 억제하기 위한 조직의 지식관리 전략의 수립에 기여 한다.

• 한국콘텐츠학회논문지
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• 제10권1호
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• pp.365-371
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• 2010

이 연구의 목적은 효율적인 갈등관리를 위한 기초 자료의 제공과 향후 행정학 분야에서의 갈등 연구 방향을 조망하는 것이다. 이를 위하여 현재까지 진행된 갈등에 대한 연구들을 체계적으로 분석하여 연구경향을 알아보고자 하였다. 이에, 행정학 분야에서의 갈등에 대하여 연구경향분석을 실시하였다. 연구결과에 따른 주요 내용은 다음과 같다. 첫째, 게재연도에 비례하여 연구논문의 게재 편수가 증가하는 것으로 나타났다. 둘째, 갈등연구 분야의 연구자들이 한정되어 있어 연구논문의 저자가 1인인 단독연구가 71.2%를 차지하고 있다. 셋째, 연구비를 지원받지 못한 논문이 연구논문 중에서 73.1%를 차지하고 있다. 넷째, 갈등에 관한 연구방법으로 실증분석과 사례분석이 80.8%로 나타났다. 다섯째, 갈등연구의 목적이 대안 및 개선방안 제시와 현황 및 실태 분석이 91.3%로 나타났다. 여섯째, 연구논문의 내용과 관련하여 갈등분야는 행정/법 제도 및 시설입지 분야가 50.0%, 갈등수준은 조직간 갈등이 80.8%, 갈등주체는 정부간과 정부와 주민간 등이 76.0%, 갈등관계는 지방자치단체와 관련하여 64.5% 등으로 나타났다.

• 지식경영연구
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• 제23권3호
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• pp.231-258
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• 2022

조직 내 개별적으로 산재했던 지식의 통합적 관리가 업무 효율성 및 성과 창출에 기여함에 따라, 조직들은 지식관리 정책과 기술 등에 대한 투자를 높이고 있다. 지속가능성 관점에서 지식관리가 성과를 내기 위해서는 지식관리 체계 정립도 중요하지만, 실제 업무에서 지식교류 활동을 수행하는 조직원의 참여가 무엇보다 중요하다. 본 연구는 조직 내 구성원들의 지식공유 의도를 감소시키는 부정적 원인과 관련된 요인을 밝히고, 부정적 원인 완화를 위한 다각적 조건을 제시한다. 세부적으로, 본 연구는 관계 및 업무 갈등이 지식공유 의도에 미치는 부정적 영향을 목표 공유, 가치 일치, 그리고 업무 상호의존성이 어떻게 감소시키는지 제시한다. 본 연구는 50인 이상의 지식관리 정책을 적용하고 있는 조직의 근로자를 대상으로 설문조사를 수행하였으며, 381개의 표본을 가설검증에 활용하였다. 가설검증 결과, 목표 공유가 가치 일치, 관계 갈등, 그리고 업무 갈등 각각의 요인을 매개로 지식공유 의도에 긍정적 영향을 주는 것을 확인하였다. 또한, 가치 일치와 업무 상호의존성이 지식공유 의도에 부정적 영향을 주는 갈등을 조절하여, 갈등의 영향을 완화하는 것을 확인하였다. 본 연구는 조직원의 지식공유 활동에 영향을 주는 조건을 개인 측면, 조직 측면, 업무 구조 측면에서 확인하였기 때문에, 결과는 조직이 조직 내부의 지식관리 활동의 성과 창출을 위한 전략 수립에 기여 한다.

• 한국병원경영학회지
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• 제2권1호
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• pp.114-136
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• 1997

This study was carried out to find out the effect of conflict between profession groups within medical institution. For the purpose, the questionnaire-based research was done with 605 persons consisting of specialists, residents, nurses, radiologic technicians, clinicopatholigic technicians, health record administrator, administrative employees who are working in a university hospital located in Taegu City from February 15, 1997 to March 2, 1997. The results of the study were summarized as follows. The subject profession group against which each profession group feels the most conflict in interprofession mutual recognition relation was found out as follows; Specialists(34%) against colleague specialists, residents(54.0%) against nurses, nurses(54.8%) against residents, radiologic technicians(44.0%) against residents, and clinicopathologic technicians(34.5%) against nurses, while it was shown that health record administrator felt even conflict against residents, nurses and administrative employees and administrative employees(48.1) did against nurses. Most employee group answered that medical specialists have a one-sided and individual attitude toward all affairs, while both medical specialists and administrative employees of hospital answered that nurses are one-sided. It was shown among such groups that radiologic technicians' conflict results from their thinking which mutual dependence and cooperation are lowest while individual difference is highest, clinicopatholigic technicians' conflict from the problem in mutual communication, medical specialists' conflict from difference in goals greater than other group, respectively lower than other group. The rate of vertical conflict between groups was highest for the health record administrators and then for the radiological technicians, while it was lowest for the medical specialists and then for the nurses. In addition, the rate of horizontal conflict was high for both medical specialists and nurses, but it was low for the health record administrations and clinicopathological technicians. The group with the highest job satisfaction was the medical specialists and nurses, and the group with the highest involvement in organization was the medical specialists and administrative employees. Also it was shown that both medical specialists and clinicopathological technicians show a favorable attitude toward patients. Factors having an effect on the vertical conflict included difference in goals, cooperation within group and leadership. It was shown among those factors, however, that only the leadership has an effect on all the groups evenly. The horizontal conflict was influenced by such factors as educational level, mutual dependence, difference in goals, cooperation within group, and individual difference, when an important factor was the difference in goals for all the groups. Their attitude toward patients was influenced by the vertical conflict and age, but the vertical conflict was the most significant factor for the medical specialists. In conclusion, it is required to control properly the conflict between employees as well as between profession group and to execute good leadership, so as to improve patients' satisfaction which is the key goal of hospital.

• 아동학회지
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• 제12권1호
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• pp.38-51
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• 1991

This study investigated (1) the relation of aggressiveness to the outcome of conflict, intentional attribution, predicted response, and (2) friendship as a variable affecting intentional attribution and predicted response. The subjects are 78 fifth grade boys selected from a public elementary school located in Seoul. The children were individually tested by the researcher who read the items to the child. Dodge and Somberg's aggression questionnaire and Dodge and Frame's conflict outcome of ambiguosly intended stories were modified for use in this study. The instigator of aggression in the stories was classified as friend or non-friend and aggressive non-friend or nonaggressive non-friend. Two-way analyses of variance involving one between-subjects factor (aggression of subject) and one within-subjects factor (instigator combination) were performed on children's responses to three of the scales (hostile, neutral, positive). The results show that (1) there were differences in intentional attribution to the children's aggressiveness, regardless of the friendship status of the instigator, and (2) the predicted response to aggressiveness varied with type of instigator.

• 아동학회지
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• 제13권1호
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• pp.80-98
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• 1992

The purpose of the study is to examine the realities of the child abuse, to analyze the relation between marital conflict and child abuse, and to screen their causes. For the data set 521 elementary school children and mothers living in pusan were chosen. The data were analyzed with the SPSS statistical package using $X^2$, the one-way ANOVA. the factor analysis, and the path analysis. The main results are as follows. Frist, in most of families there are child abuse. Second, among family environmental variables, the father's dissatisfaction with job, the family's social-economic status, violence observation, violence experience influence the child abuse. Third, marital conflict influences marital violence and child abuse, marital violence influences child abuse.

• 한국정보시스템학회지:정보시스템연구
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• 제28권4호
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• pp.1-25
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• 2019

Purpose The purpose of this study is to investigate cognitive mechanism of goal relations (Single-goal vs. Multiple-goals) and to-do list (Packing vs. Unpacking) and also verify the role of self-efficacy in the perspective of motivation belief. The perspective of cognitive mechanism is related to the effects of how the relations of multitasking environments affects to facilitating relation or conflicting relations. In pursuit of a single goal, judgement of task importance can be facilitated by unpacking effect due to relations of strongly associated project components including to-do list. On the other hands, in pursuit of multiple goals, judgement of task importance can be conflicted due to mutually exclusive relations of multiple goals. Additionally, the cognitive mechanism can be regulated from the role of self-efficacy, which contributes to motivation belief on how much a person is confident in achieving given tasks. In the end this research is to identify self-efficacy as boundary condition in inhibiting the effects of facilitation and conflict. Design/methodology/approach This study conducted Two-way ANOVA (Packing/ Unpacking * Single-goal/ Multiple-goals) to explore the effects of cognitive mechanism on task importance. After that we performed Three-way ANOVA, 2 (To-do list: Packing/ Unpacking) * 2 (Goal relation: Single-goal/ Multiple-goals) * 2 (Self-efficacy: Low self-efficacy/ High self-efficacy) to verify the role of self-efficacy between goal relations and to-do list. Findings In the cognitive mechanism, the task importance is not significantly different between in packed and in unpacked condition in pursuit of a single goal. But multitasking with multiple goals causes goal conflict, which means packed condition indicates significantly higher task importance than unpacked condition. Additionally, for a group with low self-efficacy unpacking leads to conflicting relation, which implies that packed condition is more efficient strategy than packed condition. On the other hands, in pursuit of mulitple goals, either packing or unpacking has no distinctive effects on task importance. However, participants with high self-efficacy are no longer affected by facilitating relation and conflicting relation as well in pursuit of either a single goal or multiple goals as well.

• Perspectives in Nursing Science
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• 제14권1호
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• pp.1-9
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• 2017

Purpose: To study the internal psychological conflicts among nursing students during an infection control protocol carried out in the hospital by measuring their observation skills and performance during clinical training. Methods: Investigation of both pre- and post- infection control was conducted using questionnaires for clinical infection practices. We identified and evaluated the students' observation skills, clinical performance, clinical perception, and internal conflict regarding clinical infection control. We also interviewed the students as part of our study. Results: Among parameters such as clinical performance, observation skills, clinical perception, and internal conflict, the average observation skills (t=5.49, p<.001) were significantly lower, while internal conflict among students (t=-7.23, p<.001) was significantly higher than expected prior to clinical training. Generally, there was a negative correlation between observation skills and internal conflict in every aspect of infection control practice (r=-.281, p=.031). Internal conflict was significantly higher than expected in the context of hand hygiene (t=-2.135, p=.037), personal hygiene (t=-3.48, p=.002), and ventilator management (t=-3.69, p<.001). Clinical performance of students in the context of hand hygiene (t=4.69, p<.001), personal hygiene (t=2.06, p=.044), and ventilator management (t=2.68, p<.001) was significantly lower than expected prior to clinical training. Conclusion: Our findings showed that internal psychological conflict is higher when infection control practices are observed or performed to a lesser degree. Therefore, reinforcing education regarding infection control among students, such as developing a systematic program, or consecutive training and monitoring, is suggested.

• 문화기술의 융합
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• 제7권3호
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• pp.269-276
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• 2021

본 연구는 IT업계 종사자들을 대상으로 업무시간 외 상시연결성이 일과 삶의 갈등에 미치는 영향관계를 살펴보기 위해 시도되었다. 분석 결과, IT업계 종사자들이 지각하고 있는 업무시간 외 상시연결성은 일과 삶의 갈등에 유의한 영향을 미치는 것으로 나타났다. 또한 업무시간 외 상시연결성은 IT분야 종사자들이 지각하는 직무불안정성의 모든 하위요인인 무력감, 직무상실 가능성에도 부정적 영향을 미친것으로 파악되었다. 직무불안정성요인이 일과 삶의 갈등에 미치는 영향 분석에서는 무력감 요인은 일과 삶의 갈등에 유의한 영향을 미치고 있었으나 직무상실 가능성 요인은 일과 삶의 갈등에 유의한 영향을 미치지 않는 것으로 나타났다. 아울러 직무불안정성(무력감, 직무상실 가능성)은 IT업계 종사자들이 지각하고 있는 업무시간 외 상시연결성과 일과 삶의 갈등의 영향관계에서 부분적 매개역할을 하는 것으로 나타났다.