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http://dx.doi.org/10.15813/kmr.2022.23.3.012

A Study on Mitigation of the Cause of Non-shared Knowledge: The Role of Shared Goal, Value Congruence, and Task Interdependence  

Hwang, Inho (College of General Education, Kookmin University)
Publication Information
Knowledge Management Research / v.23, no.3, 2022 , pp. 231-258 More about this Journal
Abstract
As integrated management of scattered knowledge in the organization contributes to organizational performance, organizations are increasing their investment in knowledge management(KM) policies and technologies. For KM to be operated efficiently, the participation of employees performing knowledge-sharing activities is important. This study suggests how shared goal, value congruence, and task interdependence reduce the negative effects of relation and role conflict on the intention to share knowledge. We surveyed workers in organizations that have more than 50 employees and have KM policies, and 381 samples were used for hypothesis testing. As a result of hypothesis testing, we confirmed that a shared goal affects the intention to share knowledge through each of the factors of value congruence, relation conflict, and role conflict. In addition, we confirmed that value congruence and task interdependence moderated conflicts that negatively affected the intention to share knowledge. We identified the conditions that affect the knowledge-sharing activities of employees in terms of individual, organizational, and work structure. Therefore, the results contribute to the establishment of strategies for achieving the performance of the organization's KM.
Keywords
Intention to share knowledge; Shared goal; Value congruence; Relation conflict; Role conflict; Task interdependence;
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Times Cited By KSCI : 3  (Citation Analysis)
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