• Title/Summary/Keyword: Communication conflicts

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A Study on Causes of Franchisee's Conflict in Distribution Channel of small and middle sized Franchise Industry (중소형 프랜차이즈 유통시스템에서 가맹점의 갈등에 관한 질적 연구 - 토대이론 접근법을 활용하여-)

  • Jeon, Ta-sik
    • Journal of Distribution Science
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    • v.4 no.2
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    • pp.21-40
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    • 2006
  • Small and middle sized Franchise system channels experience conflicts because of constant interaction between franchiser and franchisee. However, it is rarely that attempt has been made to identify causes of conflicts in distribution of franchise industry. The purpose of this study was to explore cause of conflicts from the franchisee. For the study, data were collected from the owner or the shop-manager with a contractor in franchise systems. By means of in-depth interviews with multiple informants, their statement was analyzed qualitatively. From analysis of the resulting data, the causes of conflicts were associated with two broad sets, attitudinal and structural differences between franchisers and franchisees. First, attitudinal sources of conflict were identified as perception of subordinated relationships between channel members, delayed announcement on order changes, difficulties in communication by doing irresponsible behavior, different expectations between channel members in market territory and lack of consistent-supporting. Second, structural sources of conflict involved unilateral decision on interior, payment method, unreasonable delivery issue, treat franchisee with discrimination by the sales, in controlling against free management. There are limitations on generalization due to the results based on interview, but this study will be a useful exploratory step before designing a large scale survey.

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A Study on Derivation of Public Conflict Management Countermeasure in the Port Sector (항만분야 공공갈등 관리방안 도출에 관한 연구)

  • Ga-Hyun Kim;Se-Won Kim;Hye-Ryeong Lee
    • Journal of Navigation and Port Research
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    • v.47 no.4
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    • pp.246-255
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    • 2023
  • Public conflicts in the port sector can cause additional social costs and delay the supply of port infrastructure, which can negatively affect local industries and national competitiveness. Although the importance of conflict management in the port sector is gradually increasing, there is still no systematic conflict management countermeasure. Therefore, in this study, the limitations of the current conflict management system in the port sector were considered, and a Delphi survey was conducted targeting experts and stakeholders in the port sector and conflict management. In addition, criteria for diagnosing conflicts in the port sector, causes of conflicts, proactive management measures, and ex post solutions were derived. The results of the Delphi survey analysis showed that the biggest causes of conflict were the absence of stakeholder opinion collection, consultation, and communication tools. Preliminary conflict management measures including a public deliberation process to collect local opinions and discuss development directions before deciding on specific issues, and ex post conflict resolution measures including investigation of causes of conflicts and objective personnel management in the process of preparing alternatives (e.g., securing reliability) were determined as the most important factors. In addition, based on the results obtained in this study, conflict management techniques for each phase of the port development project were presented. These findings are expected to be used as a useful reference material to reflect the port sector, which has not been included in the "Public Institution Conflict Management Manual (2016)" of the Office for Government Policy Coordination.

Communication Awareness Survey and Design Communication Method Using QFD (설계 커뮤니케이션 인식조사 및 QFD를 이용한 설계 커뮤니케이션 방안)

  • Bae, Yujung;Kwon, Won;Cho, Jaeho;Choi, Byungsun;Chun, Jaeyoul
    • Korean Journal of Construction Engineering and Management
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    • v.18 no.5
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    • pp.50-58
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    • 2017
  • The efficient communication process is essential to guarantee the completeness of design and secure the quality to meet the contractor's needs. However, using the existing communication methods based on the design and documents, it is difficult to effectively understand the drawings and specifications that are very complicated, and sufficient technical experiences would be required. Ineffective and inefficient communication among users, designers and project participants during the design process would raise the possibility of functional interferences of the object, induce conflicts, cause a design change, and accordingly incur losses of the project in terms of cost and time. The purpose of this study is to suggest improvement direction of communication in accordance with the requirements, by investigating the present state and the project participants' understanding of design communication. And also, it presents the application model of QFD that the project participants could share and define, and feedback the requirements as well as conducting analysis of improvement factors based on the survey.

A Case Study of Family Therapy for Marriage Migrant Woman who Experienced Family Violence - Focusing on Chinese Woman Who Participated in Counseling alone - (가정폭력 피해 결혼이주여성의 가족치료 사례연구: 단독으로 상담에 참여한 중국출신 여성을 중심으로)

  • Moon, Jung Hwa
    • Korean Journal of Family Social Work
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    • no.55
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    • pp.91-128
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    • 2017
  • The purpose of this study is to develop an effective intervention strategy for marriage migrant woman in family therapy. For this purpose, we collected counseling cases of professional counselors who successfully completed counseling and attempted the qualitative analysis of treatment intervention strategies and effects. The results of the study were obtained by dividing the meaning units in the immigrant woman's statements made during the counseling process composed of a total of 6 sessions. The counselors were analyzed to have tried the following intervention strategies. They attempted the following six strategies: Helping emotional differentiation by searching for unresolved emotional problems, dealing with undifferentiation due to family projection process and love triangle, dealing with multi-generational transfer process of the original family relationship patterns and coping mechanism, shedding lihgt on ineffectiveness of inconsistent communication due to emotional oppression applying a communication model of MRI, switching client's awareness through reorganization, suggesting a way of communication that leads to real self. Such counselors' attempts resulted in positive changes and treatment effects were found to include first, cognitive insights and motivation for change, second, improved communication skills and third, anxiety reduction and self-differentiation. Due to their husbands' refusal to participate in counseling, marriage migrant women often get involved in counseling alone, so they tend to worry that the effectiveness of family therapy may be low but it was found that the proper intervention of the counselor could improve the ability of the wife to resolve conflicts, which would be a great help in solving problems such as family violence and this study is meaningful in that it provided the appropriate therapeutic intervention strategies needed.

Ethernet-Based Avionic Databus and Time-Space Partition Switch Design

  • Li, Jian;Yao, Jianguo;Huang, Dongshan
    • Journal of Communications and Networks
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    • v.17 no.3
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    • pp.286-295
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    • 2015
  • Avionic databuses fulfill a critical function in the connection and communication of aircraft components and functions such as flight-control, navigation, and monitoring. Ethernet-based avionic databuses have become the mainstream for large aircraft owning to their advantages of full-duplex communication with high bandwidth, low latency, low packet-loss, and low cost. As a new generation aviation network communication standard, avionics full-duplex switched ethernet (AFDX) adopted concepts from the telecom standard, asynchronous transfer mode (ATM). In this technology, the switches are the key devices influencing the overall performance. This paper reviews the avionic databus with emphasis on the switch architecture classifications. Based on a comparison, analysis, and discussion of the different switch architectures, we propose a new avionic switch design based on a time-division switch fabric for high flexibility and scalability. This also merges the design concept of space-partition switch fabric to achieve reliability and predictability. The new switch architecture, called space partitioned shared memory switch (SPSMS), isolates the memory space for each output port. This can reduce the competition for resources and avoid conflicts, decrease the packet forwarding latency through the switch, and reduce the packet loss rate. A simulation of the architecture with optimized network engineering tools (OPNET) confirms the efficiency and significant performance improvement over a classic shared memory switch, in terms of overall packet latency, queuing delay, and queue size.

A Task Scheduling Scheme for Bus-Based Symmetric Multiprocessor Systems (버스 기반의 대칭형 다중프로세서 시스템을 위한 태스크 스케줄링 기법)

  • Kang, Oh-Han;Kim, Si-Gwan
    • The KIPS Transactions:PartA
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    • v.9A no.4
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    • pp.511-518
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    • 2002
  • Symmetric Multiprocessors (SMP) has emerged as an important and cost-effective platform for high performance parallel computing. Scheduling of parallel tasks and communications of SMP is important because the choice of a scheduling discipline can have a significant impact on the performance of the system. In this paper, we present a task duplication based scheduling scheme for bus-based SMP. The proposed scheme pre-allocates network communication resources so as to avoid potential communication conflicts. The performance of the proposed scheme has been observed by comparing the schedule length under various number of processors and the communication cost.

The Effect of Interpersonal Conflict, Social Stress, and Communication on Loneliness of Mobile Messenger Users (대인 갈등, 사회적 스트레스, 의사소통이 모바일 메신저 사용자의 외로움에 미치는 영향에 관한 연구)

  • Yim, Myung-Seong
    • Journal of the Korea Convergence Society
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    • v.12 no.10
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    • pp.235-248
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    • 2021
  • The ultimate aim of this work is to explore the antecedents that affect the loneliness felt by users who actively communicate through smartphones apps. To do this, three characteristics including individual, relational, and communication characteristics that can affect loneliness and the effects of these characteristics on loneliness are empirically analyzed. The research results are as follows. First, we found that conflict resolution ability had a significant effect on interpersonal conflict and loneliness. Second, social stress was found to have a significant effect on interpersonal conflict, communication fatigue, and loneliness. Third, lack of communication was found to have a significant effect on conflict resolution ability and loneliness. Finally, we found that communication fatigue had a significant effect on loneliness. These results are interpreted that in order to reduce the loneliness, it is necessary to continuously improve the ability to wisely resolve conflicts that may arise in the relationship between oneself and others. In addition, it is necessary to reduce the fear or burden of building relationships with others.

Non-Reporting, Media Ethics and Ideological Conflicts in South Korea: Focus on Media Coverage Relating to Surveillance of Civilians by the National Intelligence Service and the Defense Security Command (무(無)보도 현상과 언론윤리 그리고 한국사회의 이념갈등: 국정원, 기무사 민간사찰 관련 보도 사례를 중심으로)

  • Kim, Su-Jeong;Cheong, Yeon-Goo
    • Korean journal of communication and information
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    • v.53
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    • pp.5-28
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    • 2011
  • This research examines the recent increasingly intensified non-reporting phenomenon by the press in South Korea and its legitimacy and validity. Non-reporting denotes cases in which the press does not report on significant issues in society. Although journalism scholars have raised this question, it remains unaddressed through case studies and formal criticism. This research compares the reporting and non-reporting by major media groups of cases related to the surveillance of civilians by the National Intelligence Service and the Defense Security Command under the Ministry of National Defense. This research specifies that the non-reporting phenomenon relates not to the ability to report, but to willingness to report, due to intervention by political factionalism of media groups. The non-reporting phenomenon results from the press ignoring their basic responsibility stemming from journalistic ethics and their social responsibility to fulfill their readers' right to know. Accordingly, this research revealed that the non-reporting phenomenon cannot be justified through diverse theoretical discussions and the journalistic code of ethics. Through the logical framework of public opinions and diverse empirical data to support it, this research demonstrates that the non-reporting phenomenon produces not unhelpful, but harmful effects to resolutions to ideological dissent in South Korean society.

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The Basic Study on development of Education and Training for rational farm management and smooth succession of family farm (합리적 농장경영과 원활한 농장승계를 위한 교육·훈련 과정개발을 위한 기초연구)

  • Lee, Y.S.;Kim, S.Y.
    • Journal of Practical Agriculture & Fisheries Research
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    • v.10 no.1
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    • pp.3-27
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    • 2008
  • This study is to find the causes of the current situations of conflict between generations in regards to succession of their family farm, for the target group of graduates of the year 2008 and their parents. This study also aims at finding a way of controlling and solving the conflicts, and of developing a course of education and training, so that through this process they can come to a rational conclusion to the conflicts that arise regarding succession of the farm, in a climate of harmony and peace. It is found that communication between parents and graduates has normally gone on well, but specific problems related to management of the farm are often present. Furthermore, there is often lack of trust and promise between the parties which often causes difficulties in preparation for the succession of the farm. On the basis of these observation, we have designed and implemented an education workshop and training, as a program in which parents and their successors participated. As a result, we found it to be very effective, but it was also found to be in need of some changes. The workshop is to be implemented in two separate stages. The first stage should focus on communication and trust between family members. Firstly, they are given the opportunity to share the list of concerns withone another, as an ice breaking activity. Secondly, they can present their own hopes or wishes. And lastly, they can communicate with one another in an effort to find resolutions that will be keep both parties satisfied. The second stage should be aimed at establishing agreements concerning succession of the farm in a harmonious and peaceful manor; the second stage is also an opportunity to discuss 'Farm management and succession'. The Korea National Agricultural College (KNAC), as a state college, is in the pursuit of fostering agricultural CEO's for the future of Korea. KNAC is currently implementing a very unique system of interviews in which parents participate together with students, in order to help them make a plan for rational management of their farm and smooth succession of the farm. Although KNAC now has students present a blueprint of their own unique business plans as a graduation thesis, it is necessary for KNAC to complement this system with education and training regarding the succession of family farms. Furthermore, KNAC should also develop an education and training program that is separate for this purpose, and make it a regular course of study of KNAC in the future.

The Effects of Conflict Management Strategies and Communication Competence on Relational Outcomes (갈등관리전략과 커뮤니케이션 능력이 상호관계에 미치는 영향)

  • Jang, Hae-Soon
    • Korean journal of communication and information
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    • v.23
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    • pp.113-151
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    • 2003
  • The major goal of this study is to examine the relation between conflict management strategies and communication competences and the relation between communication competences and relational outcomes of actors in conflict communication situations. Some of the major findings are as follows; 1. The integrate strategy has some positive correlation with communication competences. But escape strategy has some negative correlations with them. It means that the actors who have integrate strategy seems to be evaluated their communication competences highly and the others who have escape strategy seems to be evaluated them lowly. 2. The communication competences have some positive correlations with the relational outcomes such as variables of intimacy, trust and relational satisfaction after conflict. This means the actors evaluate others' communication competences highly intend to have more intimacy, trust and relational satisfaction after conflicts. 3. The communication competence intermediate the conflict management strategy and relational outcomes after conflict. It means that relational outcomes after conflict depend on partners' recognitions of actors communication competence. In sort the present study demonstrates that it is important to improve communication competences in order to get some productive output in conflict interpersonal communication situation.

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