• 제목/요약/키워드: Communication Satisfaction

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간호대학생의 셀프리더십에 미치는 영향요인 (Factors Influencing the Self-leadership in Nursing Students)

  • 황은휘;이소영
    • 한국응용과학기술학회지
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    • 제37권6호
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    • pp.1718-1727
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    • 2020
  • 본 연구는 간호대학생의 의사소통능력, 학업적 자기효능감, 임상 실습만족도가 셀프리더십에 미치는 영향요인을 파악하기 위한 서술적 조사연구이다. 이를 위해 G시 간호대학생 3학년 156명을 대상으로 편의표집 하였다. 연구결과 의사소통능력, 학업적 자기효능감, 임상 실습만족도, 셀프리더십는 모두 정적으로 유의한 상관관계를 보였고, 간호대학생의 셀프리더십의 영향요인으로는 의사소통능력, 학업적 자기효능감, 임상실습만족도, 성적에서 유의한 영향을 미치는 것으로 나타났다. 간호대학생의 셀프리더십에 영향을 미치는 요인을 활용한 간호대학 교과목에 적용과 프로그램을 개발이 필요할 것이다.

비행교관의 커뮤니케이션 스타일이 학생조종사의 학습동기와 학업만족에 미치는 영향 (Effects of Flight Instructor's Communication Styles on Student Pilot's Learning Motives and Satisfactions)

  • 박원태
    • 한국항공운항학회지
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    • 제28권2호
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    • pp.1-11
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    • 2020
  • This study was carried out to verify how much instructor's communication skill affects the student pilot's study motivation and satisfaction. The instructor's communication styles are classified into 3 groups by pre-analysis. Three types are cooperative type, control type and professional type. Intellectual cause, performance proficiency cause, social cause and stimulation avoidance cause are extracted and analyzed for the cause of study motivation. Cooperative and control type affected all of 4 factors of student's study motivation by influence analysis. Intellectual cause affected control and cooperative type positively, especially more to cooperative type. Performance proficiency cause also had positive influence to control and cooperative type. Stimulation avoidance cause didn't appear to affect all sub-classified 4 factors of instructor's communication type. Influence analysis of student's study satisfaction from instructor's communication style showed that independent variable affected all sub factors positively. Degree of positive influence affected the control type the most, cooperative type was the 2nd, and professional type was the 3rd.

간호사의 이직의도, 감정노동, 의사소통능력 간의 관계 (Effects of Emotional Labor and Communication Competence on Turnover Intention in Nurses)

  • 김세향;이미애
    • 간호행정학회지
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    • 제20권3호
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    • pp.332-341
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    • 2014
  • Purpose: The purpose of this study was to investigate the relationship among turnover intention, emotional labor, and communication competence in nurses. Methods: The participants for this study were 297 nurses from three general hospitals in two local cites in Korea. Data were collected by self-administered questionnaires from August 26 to September 10, 2013 and analyzed using descriptive statistics, One-way ANOVA, t-test, Pearson Correlation, Stepwise Multiple Regression with the SPSS/WIN 18.0 program. Results: The average scores for turnover intention, emotional labor, and communication competence respectively, were 3.45, 3.08, and 3.44 out of 5. The novices recognized that their emotional labor and turnover intention were significantly higher, and their communication competence was lower than other nurses. Nurses' turnover intention had a positive relationship with their emotional labor, but no relationship with communication competence. Job satisfaction, frequency of emotional expression, and emotional dissonance had an effect on nurses' turnover intention. Conclusion: The results show that emotional labor and job satisfaction are very important factors affecting nurses' turnover intention. So, nurse managers should try to minimize nurses' emotional labor and maximize their job satisfaction by developing various human relationship educational and support programs and using them.

시뮬레이션 통합 실습을 경험한 간호대학생의 셀프리더십, 의사소통 및 팀효능감 (Self-leadership, Communication, and Team Efficacy of Nursing Students Participated in Integrated Simulation Training)

  • 지은선;박수진;손미선
    • 동서간호학연구지
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    • 제25권1호
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    • pp.1-8
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    • 2019
  • Purpose: The purpose of the study was to investigate the relationships among self-leadership, communication and team efficacy of nursing students participating in integrated simulation training courses. Methods: Participants were 124 nursing students from the two different schools. Data were collected from December 2018 through January of 2019 and analyzed using t-test, ANOVA and Pearson's correlation coefficients. Results: Self-leadership, communication and team efficacy were significantly different according to satisfaction of major, satisfaction of simulation course and satisfaction of leadership. Also significant correlations were found among self-leadership, communication and team efficacy. Conclusion: The findings of this study indicate that education programs based on simulation courses should be developed to promote self-leadership, communication and team efficacy of nursing students. A diverse simulation curriculum to improve the practical skills of nursing students needs to be developed.

주부의 가정관리능력과 가정생활만족도와의 관계 (A Study on the Relation Between Home Management Ability and Family Life Satisfaction of Home Makers)

  • 김경숙
    • 대한가정학회지
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    • 제31권3호
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    • pp.29-46
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    • 1993
  • The purpose of this study were to investigate the relation between home management ability and family life satisfaction of home makers, and to find out variables which influence them. The data were collected though the questionnaire whose respondent were 408 home makers in Kwang Ju and Kang Reung. The data were analyzed by various statistical method such as Cronbach's coefficient, factor analysis, frequency, percentage, mean, F-test, t-test, Duncan's multiple range test, regression analysis and path analysis. The results were as follow. 1. Home management ability score showed 68.5. Influential variables on home management ability were the level of education (husband and wife), occupation of husband and income as sociodemographic variables, and degree of resourcefulness recognition and of communication as psychological variables. 2. Family life satisfaction score showed 74.6. Influential variables on home management ability were the level of education (husband), occupation of husband and income as sociodemographic variables, and degree of resourcefulness recognition, of communication and of stress recognition as psychological variables. 3. The degree of communication was the highest influential variable to have influence on family life satisfaction. And the degree of resourcefulness recognition, of stress recognition, occupation of husband and wife, level of education(husband), number of children were variables to have directly and/or indirectly influence on family life satisfaction.

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컨버전스 제품의 소비자 만족도에 관한 연구 (A Study on Customer's Satisfaction of Convergence Products)

  • 강병영;황태균
    • 한국산업정보학회논문지
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    • 제14권5호
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    • pp.169-185
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    • 2009
  • 본 논문에서는 컨버전스 제품(휴대폰, PDA, IPTV, 휴대용 게임기)에 대한 소비자 구매의도와 만족도에 미치는 영향을 분석한다. 연구결과 소비자 구매의도에는 제품의 유용성, 지각된 위험, 커뮤니케이션이 주요한 영향을 미치며, 소비자 만족도에는 제품의 유용성, 혁신성, 지각된 위험과 커뮤니케이션이 주요한 영향을 미치는 것으로 조사되었다. 그러나 이는 제품별로 차이가 있었다. 유용성, 편리성 지각된 위험과 커뮤니케이션은 구매의도와 만족도에 영향을 미치는 것으로 조사되었으나, 혁신성에는 제품별 차이가 있었다.

중환자실 간호사의 의사소통능력과 인문학적 소양이 전문직 삶의 질에 미치는 영향 (Effects of Communication Skills and Humanistic Knowledge on Professional Quality of Life in Intensive Care Unit Nurses)

  • 조규영;하명남;서미경
    • 중환자간호학회지
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    • 제13권2호
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    • pp.45-59
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    • 2020
  • Purpose : The purpose of this study was to identify relation of the communication skills, humanistic knowledge and professional quality of life and to investigate the enhancing ways of professional quality of life in intensive-care unit nurses. Methods : The study design was a descriptive survey from 152 intensive-care unit nurses, from December 1 to 30, 2019. The data analysis was with ANOVA, Scheffé test, Pearson's correlation coefficient and Multiple regression using the SPSS/WIN 23.0 program. Results : The factors affecting compassion satisfaction were communication skills (β=0.42, p=.001), satisfaction for working (β=0.61, p=.001), marriage (β=0.23, p=.005), humanistic knowledge (β=0.47, p=.008) and these factors explained 35.6%. The factors affecting secondary traumatic stress were job stress (β=0.19, p=.011), number of patients per nurse (β=-0.36, p=.004) and these factors explained 9.4%. The factors affecting burnout were job stress (β=-0.25, p=.001), communication skills (β=-0.29, p=.001), working period(β=-0.18, p=.010), satisfaction for working (β=-0.31, p=.001), self care (β=-0.11, p=.033) and these factors explained 36%. Conclusion : Therefore, it is necessary to develop solution to improve professional quality of life in intensive-care unit nurses. It needs to develop programs to improve communication skills and humanistic knowledge in order to enhance compassion satisfaction and to improve communication skills to prevent burnout.

Impacts of the Establishments' Safety Behavior, Safety and Health Delivery and Communication on Occupational Safety and Health Policy Satisfaction

  • Choi, Seo-Yeon;Jung, Han-Suk;Ham, Joo-Hyun
    • 한국컴퓨터정보학회논문지
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    • 제24권8호
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    • pp.151-158
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    • 2019
  • In this paper, we conducted a study to understand the impacts of safety behavior, safety and health delivery and communication, which should be managed for the establishments' safety and health control on occupational safety and health policy satisfaction to utilize that as a material for preparing policy support and preventive measures. For this purpose, we conducted a statistic analysis with 2,970 establishments, utilizing the material, "2015 Occupational Safety and Health Company Survey". As a result, in the manufacturing industry, it turned out in the establishments with more than 300 workers, safety behavior, safety and health delivery and communication of the cooperative firm of the prime contractor were high. In addition, it turned out that safety behaviors had the biggest impact on occupational safety and health policy satisfaction in the manufacturing industry and safety and health delivery and communication had the biggest impact on occupational safety and health policy satisfaction in the construction industry and other industries. As for the relationship between companies, it turned out that safety behaviors had the biggest impact on that between the parent company and a cooperative firm of a prime contractor while safety and health delivery and communication on that between the prime contractor and the subcontractor. Through the results of this study, it is necessary to build up safety and health behavior and safety and health delivery and communication systems for the characteristics of the company, and it is expected that the effect of the safety and health control will increase when policy support is made accordingly.

호텔 한식당의 서비스품질이 고객만족도, 재방문의도, 구전커뮤니케이션에 미치는 영향 (A Study on the Effects of Service Quality on Customer Satisfaction, Revisiting Intention, and Word-of-Mouth Communication Regarding Korean Hotel Restaurants)

  • 민계홍
    • 한국식품조리과학회지
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    • 제24권6호
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    • pp.780-787
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    • 2008
  • The principal objective of this study was to determine the effects of service quality in a Korean restaurant in a Five Star Hotel in Metropolitan city causes on customers satisfaction, revisiting intentions and word of mouth communication. As a component of the study, 344 customers who had visited restaurants at 4 hotels were selected for our Q&A research, Our investigation was conducted largely frequency analysis, reliability analysis, factor analysis, and multiple regression analysis. First, as one of our study results, factors causing effects in service quality can be categorized into human service factors, physical service factors, and menu service factors. Second, the service quality of Korean restaurants has been found to exert effects on customer satisfaction, revisiting intentions, and word-of-mouth communication. Third, customer satisfaction has been determined to exert significant effects on revisiting intentions and word of mouth communication. Fourth, customer revisiting intentions has been found have been shown to exert significant effects on word-of-mouth communication. As one of the limits of this study, some difficulties did occur when attempting to implement Q&A research on customers who enjoyed restaurant services, as there was not sufficient space to interview them. As another limit, this study was conducted only with test subjects who had visited Korean restaurants in Five Star Hotels the results of our study cannot, then, be considered represent active of all Korean restaurants. Consistent with this future studies will need to be conducted not only with Korean restaurants, but also with Japanese, Chinese, and Western restaurants.

일 지역 정보통신 직장인의 직무 스트레스 영향요인에 관한 연구 (Factors Influencing on Job Stress of Regional Information Communication Employees)

  • 유승희;최혜경
    • 디지털융복합연구
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    • 제16권12호
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    • pp.351-358
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    • 2018
  • 본 연구는 일개 지역 정보통신 직장인의 직무 스트레스, 직무만족도 및 건강행태 간의 관계를 확인하고 직무 스트레스에 영향을 주는 요인을 파악하기 위한 서술적 조사연구이다. 연구 대상자는 J시에 소재한 K회사에 종사하는 138명 근로자이며, 자료 수집은 2017년 4월 17일부터 4월 30일까지 실시하였다. 수집된 자료 분석은 SPSS 20.0을 이용하였다. 직무 스트레스와 직무만족도는 유의미한 역 상관관계가 나타났고(r=-.69, p<.001), 직무스트레스와 수면장애는 유의미한 상관관계가 있었지만 상관계수가 적었다(r=.23, p<.001). 개인의 건강행태 중 흡연, 음주정도는 유의미한 상관관계를 나타내지 않았다. 직무 스트레스에 영향을 미치는 요인은 직무만족도였으며(${\beta}=-.69$, p<.001), 47%를 설명하는 것으로 나타났다(F=121.8, p<.001). 따라서 본 연구결과를 토대로 정보통신 직장인의 직무 스트레스를 줄이기 위해서는 개인적 건강행태의 변화보다는 조직적 차원의 직무 만족도를 높일 수 있는 방안이 마련되어야 할 것으로 생각된다.