• Title/Summary/Keyword: Committment

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A Study for the Perception of Job Identity, Public Service Motivation and Organizational Committment focusing on Airport Security Agents (고용형태에 따른 직무정체성, 공직봉사동기 및 조직충성도에 대한 연구 : 공항 특수경비원들의 인식을 중심으로)

  • Park, Sung-Sik;Cho, Sung-Hwan;Kim, Kwang-Ok;Jung, Ju-Yong
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.25 no.4
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    • pp.31-43
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    • 2017
  • Airport security staff are outsourced workers, whose status is a special security agent under the security service law in Republic of Korea, who are subject to persuing both profitability and public concern at the same time. This paper has chosen the sample of security staff working at Incheon airport. This is because airport security staff is being outsourced, this paper had made an empirical research such areas as the perception of job identity, public service motivation and organizational commitment through job satisfaction. According to statistical research, it was found the perception on job identity by airport security staff had a significant negative effect on both job satisfaction and organizational commitment. The more they have perceived their status as non-permanent status, the less they had job satisfaction and commitment at the same time as a special security agent at airport. Their perception of job identity had a significant effect on such public service motivation factors as 'absorbing public concern' and 'a solicitude'. Lastly, their motivation factors had also significant positive effect on job satisfaction and organizational commitment.

The Impact of e-Learning System Characteristics on Learner Committment and Satisfaction (e-러닝 시스템 특성이 학습자 몰입과 학습만족에 미치는 영향)

  • Jang, Jung-Ju;Ko, Il-Sang;Jeong, Cheol
    • Journal of Information Technology Applications and Management
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    • v.15 no.1
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    • pp.99-116
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    • 2008
  • This study explores the impacts of e-learning system characteristics on learner committment and satisfaction by surveying the firms utilizing e-learning systems for learning. In the study, we have, first, drawn the key factors and instruments to measure e-learning system characteristics through intensive literature review. Second, we have investigated whether the characteristics contribute to increasing learner's commitment and satisfaction. Finally, we have examined the mediating effect of learner's commitment between the characteristics of e-learning system and learner satisfaction. We have conducted a survey on the employees having experience in using e-learning systems for learning, and collected a total of 93 responses. The results of a statistical analysis show the following: First, expression and interaction affect the learner's commitment. The results indicate that a learner should engage in e-learning and ultimately be more committed on it when there is a coherence in design and organization of learning contents, and when the system offers various multimedia options including audio, sound, image, graphics, etc. Second, leaner's commitment leads to higher learning satisfaction. Finally, our results show that the commitment plays a mediating role between learner characteristics (expression, control, and trust) and learner satisfaction.

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Community Health Practitioner's Commitment into Community : on the Aspect of Primary Health Care (보건진료원의 지역사회 몰입과정)

  • Yun, Soon-Nyoung;Kim, Young-Im;Choi, Jeong-Myung
    • Research in Community and Public Health Nursing
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    • v.6 no.2
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    • pp.173-182
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    • 1995
  • Primary health care(PHC) has been established since A Health Law for rural residents has been legislated in 1980 following the WHO declaration, 'Health for All 2000'. in 1978. PHC services are presently assumed to be provided by 2038 Community Health Practitioners(CHP) to about 28% out of rural population in Korea. Most CHPs have confronted the adaptation process to the community being practiced although a CHP's role is to evoke community participation for the improvement of their health by themselves. So the purpose of this study is to describe and explain of the commitment of CHPs into the community. Data were collected by direct interview and tape-recording under subjects' permission till theoretical saturation were occured from 6 CHPs. The subjects were 41 years old and have served in the community for 9 years in average. Main questions and concepts were explored from data according to the procedure of the grounded theory methodology. The results are as follows. 1) The number of the main concepts were twenty four that identified Motive, Desire, Personal characteristics, Unfamiliarity, Denial, Feeling of isolation, Self-sacrifice, Kindness, Patience, Assimilation, Respect for the residents, Support by the family, Support by the residents, Achievement, Acceptance of realities, Use of resources, Inducement of cooperation from the residents, Changes of the difference from time orientation between CHP and residents, Attitude as a official, Technical support, Cost management, Satisfaction level, Acknowledgement by the residents and discrepancy. 2) The twenty four concepts were categorized to seven groups such as Motivation, Feeling of Heterogeneity, Self-discipline, Social support, Induced changes in the attitudes of residents, Familarity and Persistent discrepancy. 3) The categorized groups were analyzed on the base of the Causal Conditions, Central Phenomena, Contexts, Intervening Conditions, Action / Interaction Strategies, and Consequences. Central phenomenon in this study was identified to be the feeling of heterogeneity. Community health practitioners experienced unfamiliarity and denial from the community and felt themselves isolated in the first. In time, they won the trust of residents by their efforts including self-sacrifice, kindness, patience, and assimilation. Afterward, practitioners got self-confidence and familiarity with lesser feeling of heterogeneity. Nevertheless, practitioners could not commit themselves completely because of the persistent discrepancy between CHP and residents. 4) On the commitment process, the CHPs' feeling of heterogeneity were decresed and social support increesed and newly evolved induced change of residents through the continuous interaction between CHP and them The contribution of this study would be concluded as follows. 1) It is expected that effective strategies for more rapid committment into the community can be developed based on this study. 2) More easy committment would be possible for the newly appointed CHP through understanding of the committment process identified on this study.

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An Empirical Study on the Impacts of Electronic Information Sharing on Performance between Shipping Company and Container Terminal (해운회사와 컨테이너터미널 간 전자적 정보공유가 성과에 미치는 영향)

  • Choi, Jong-Ick;Chang, Myung-Hee
    • Journal of Navigation and Port Research
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    • v.31 no.8
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    • pp.741-750
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    • 2007
  • The purposes of the study are as follows; First, to find out valid variables from preceding studies which expedite and revitalize the electronic information sharing between shipping company and container terminal and (to) verify the effect empirically. Second, to examine the impacts of electronic information sharing between shipping company and container terminal on performance by empirical research. The results are as follows; First, the degree of support by the CEO, the stage of information technology infrastructure, committment and dependence were proved as valid factors affecting the electronic information sharing between shipping company and container terminal. Second, it was proved that the electronic information sharing between shipping company and container terminal has influenced on the performance.

The Effect of Safety Culture on Job Satisfaction and Organizational Committment - Mediation effect of Organizational Trust- (조직의 안전문화에 대한 인식이 개인의 직무만족, 조직몰입에 미치는 영향 - 조직신뢰의 매개효과-)

  • Lee, KyungJae;Song, GwangSun
    • Journal of the Korea Safety Management & Science
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    • v.15 no.3
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    • pp.71-81
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    • 2013
  • The purpose of this paper is to examine the effect of safety culture on job satisfaction and organizational commitment and mediation effect of Organizational trust between independent variable and two dependent variables. Based on the responses from 290 employees, the results reveals ; 1) Organizational safety culture has a positive effect on the job satisfactions and organizational safety culture effect positively on the organizational commitment 2) Organizational trust mediates the relationships between safety culture and job satisfaction. 3) Organizational trust mediates the relationships between safety culture and organizational commitment.

A Study on the Impacts of CRM on the Customer Loyalty : Mediation of the Service Quality (고객관계관리가 고객 충성도에 미치는 영향에 관한 연구 : 서비스 품질을 매개로)

  • Han, Dong-Gyun;Cho, Sung-Min;Lee, Sun-Ro
    • Journal of Information Technology Applications and Management
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    • v.14 no.1
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    • pp.99-116
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    • 2007
  • This study intends to examine the effects of CRM on the customer loyalty. Service quality, customer satisfaction, and organizational committment have been tested as mediating factors between the customers' perceived relational efforts and their loyalty. From 236 customers of insurance firms survey data have been collected and analyzed based on the structural equation modeling. The results show that firms' relational efforts have positive impacts on service quality and customer loyalty. Also, this study shows that service quality can play an important mediating role between CRM activities and customer satisfaction as well as organizational commitment, which have shown positive impacts on customer loyalty Consequently, firms need to design their CRM activities paying more attentions to the service qualify attributes, rather than asking too much from the target customers.

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On the a n.0, pplication of TQM to libraries (도서관의 TQM 적용에 관한 연구)

  • 최상기
    • Journal of Korean Library and Information Science Society
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    • v.27
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    • pp.337-367
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    • 1997
  • This study examined the definitions and characteristics of TQM, procedures, problems and benefits of TQM and investigated the cases in U.S.A. and U.K. in a n.0, pplying TQM to libraries. It is necessary that libraries and information centers should a n.0, pply TQM for management innovation in order to overcome present and future crisis. As a result of study, there are three suggestions as follows. First, To be developed the TQM model for various types of libraries by national or library world. Second, To conduct TQM successfully in libraries and information centers, it is necessary to comprising the elements as follows. 1) Vision, committment and leadership of top management 2) Change of library's organizational culture 3) Learning and training of organizational members 4) Interests and participation of organizational members 5) Empowering and respecting people 6) Rewards for performance and accomplishments 7) Benchmarking 8) Measurement of performance and benefits. Third, TQM activities in libraries are developed into quality movement.

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Scheduling of Combined Cycle Gas Turbine Using Lagrangian Relaxation Method (Lagrangian Relaxation 법을 이용한 복합 화력 발전기의 기동 정지 계획)

  • Nam, Young-Woo;Park, Jong-Keun;Kim, Sung-Soo
    • Proceedings of the KIEE Conference
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    • 2000.07a
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    • pp.334-336
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    • 2000
  • In Korea, the CCGTs have been installed to about 25% of the total generating capacity. Generally CCGTs determine the System Marginal Prices(SMP) in Cost Based Generation Pool. So the scheduling of CCGTs is very important in daily generation scheduling. This paper describes the scheduling of CCGTs which considers the operating characteristics of them. We use lagrangian relaxation method which decomposes the unit committment problem into the subproblems of the individual unit. In the CCGT subproblem, we define the cost function of CCGT in two way. In Case study, the daily generation scheduling is performed using the data of Korean thermal system.

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Relation between the DISC Behavior, Coping Type and Level of Stress and Job Satisfaction, Organizational Committment of Hospital Employees (병원 종사자의 DISC 행동유형 및 스트레스 대처유형과 직무만족, 직무몰입 간의 관계)

  • Bang, Kih-Hyeon;Jang, Hyo-Kang;Jung, Yong-Mo
    • Korea Journal of Hospital Management
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    • v.15 no.3
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    • pp.17-32
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    • 2010
  • The purpose of this study is to analyze the influence of DISC behavior pattern, stress-managing method, and the stress level on job attitude of hospital Employees, and to provide suggestions for effective human resources management in hospital settings. First, the research suggested emotional or aversive stress-managing method had significant influence to the stress level, whereas DISC behavior patterns did not. Second, to the job satisfaction, Influence, Compliance and Steadiness of DISC behavior patterns, challenging or aversive stress-managing method, and the stress level showed immediate meaningful effect. Third, for the system immersion, challenging or emotional ress-managing method as well as the job satisfaction showed direct influence. Especially, the challenging method had not only a direct but an indirect effect through mediating job satisfaction.

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Development of a Health Behavior Assessment Scale of Patients with Rheumatoid Arthritis (류마티스 관절염 환자의 건강 행위 사정 척도 개발)

  • Jo, Gye-Hwa;O, Won-Ok;Choe, Jeong-Yun
    • Journal of Korean Academy of Nursing
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    • v.30 no.5
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    • pp.1333-1346
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    • 2000
  • This study is a methodical research to develop a health behavior assessment scale for patients with rheumatoid arthritis, and to test the validity and reliability of the instrument. The research procedure was as follows; 1) The first step was to develop conceptual framework based on a comprehensive review of the literature, in-depth interviews patients with rheumatoid arthritis. This conceptual framework was organized in eight dimensions; pain management, exercise, rest, diet control, active committment, self-management, positive thinking, interpersonal maintenance. Initially 56 items were selected from 164 statement. 2) These items were reviewed by panel of eight specialists and the Index of Content validity (CVI) was calculated, and forty six items were selected which met more than 70% on the CVI. 3) 174 rheumatoid arthritis pateints were interviewed, and data was gathered from Jan. 25 to Feb. 18, 1999 for test reliabilities and validities of the scale. The item analysis was carried out and 40 items were selected. Factor analysis by varimax rotation was carried out to test construct validity. The internal consistency by chronbach's $\alpha$ was calculated. The findings were as follows; 1) Item analysis and factor analysis were carried out to test the validity of the health behavior assessment scale. The item analysis was based on the corrected item`s to total correlation coefficient (.30 or more), and information about the alpha estimate. However, this was only if this item was deleted from the scale. As a result of the item analysis, forty items were selected. Thirty items were selected by a initial factor analysis by varimax rotation, and ten items were deleted because of factor complexity. In the secondary factor analysis, eight factors were labled as 'positive thinking', 'exercise', 'rest', 'pain management', 'active committment', 'self-management', 'diet control', and 'interpersonal maintenance', each similar with the conceptual framework. 2) Chronbach's $\alpha$ coefficient to test reliability of the scale was. 903 for total the thirty items. The Scale for assessing health behavior developed in this study was identified to be a tool with a high degree of reliability and validity. Therefore this scale can be effectively utilized for assessment in the health behaviors of the patients with rheumatoid arthritis.

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