• Title/Summary/Keyword: Citizen engagement

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Effects of Authentic Leadership and Perceived Organizational Support on Organizational Citizenship Behavior (진성리더십 및 조직지원 인식이 조직시민행동에 미치는 영향)

  • Jin, Yun-Hee;Kim, Sung-Jong
    • The Journal of the Korea Contents Association
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    • v.16 no.4
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    • pp.23-35
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    • 2016
  • This study investigates the effects of authentic leadership and organizational supports on the organizational citizens behavior of public welfare facility employee. Structural equation model with four latent variables were constructed to test the hypothetical relationships between variables. Out of 230 people from welfare facilities in Yong-in City were sampled and 216 were answered the questionnaire. Results suggests that authentic leadership and organizational support perceptions were shown to have a positive(+) significant effects on the job engagement and organizational citizenship behavior. Authentic leadership and perceived organizational support are effected as a direct positive effect on job engagement, and the influence of perceived organizational support was recognized as greater fact than the authentic leadership. Variable 'job engagement' took a intermediating role between two independent variables and organizational citizenship behavior. Based on the hypothesis test results we might conclude that welfare facility employee whose task require emotional engagement need to be supported by systematic plan of material resources.

새로운 측정 모델을 이용한 과학기술 국민이해 조사연구 - 문제 및 이슈와 연관짓기를 중심으로

  • 김학수;이정훈;홍혜현
    • Journal of Technology Innovation
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    • v.10 no.1
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    • pp.124-147
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    • 2002
  • The purpose of this study is to conceptualize PUST (Public understanding or science and technology) with a new theoretical perspective and to measure the Korean PUST through a national survey. Then, it suggests policy implications of improving the Korean public understanding of science and technology. Our new theoretical perspective is focused on an information receiver's one rather than an information provider's one. Thus, we concepualized PUST as a process of engagement: how a citizen becomes to be engaged to science or technology. It does not stress how hard s/he is pushed to learn science or technology. A national survey was done by a face-to-face interview method. About 1,200 adults were sampled from 18 or more years old population by a stratified area sampling method which had been used as a common and reliable one in South Korea. Each half of the total sample were for science or technology. The survey was conducted in September, 2001. We found that many Korean adults had positive but disproportionate impressions of science or technology that were related mostly to utilities for life such as computer, internet, car, refrigerator, television, etc. Most of them failed to continue to be engaged to sciences and technologies after first exposure to them through compulsory education. They were not able to relate sciences or technologies to solving individual or social salient problems. This study shows that PUST would be improved by our engagement to sciences or technologies through their relationship with social problems or issues.

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Effects of Self Core Evaluation on the Customer Oriented Public Service: Mediating Effect of Job Engagement (지방공무원 핵심자기평가가 고객지향성에 미치는 영향)

  • Kim, Jeong Sook;Kim, Sung-Jong
    • The Journal of the Korea Contents Association
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    • v.15 no.8
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    • pp.209-217
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    • 2015
  • Main purpose of this study is to investigate the effect of the self core evaluation of local public officials on the customer-oriented public service provision. Structural Equation Model was applied to analyze the relationship between self core evaluation and customer oriented public service attitude. From theoretic point, establishing the relationship between psychological concept(self core evaluation) and attitude is contribution to existing literature in this area. Positive structural relationships between self core evaluation and customer-oriented attitude was confirmed from empirical analysis. While variable job engagement took intermediating role between self core evaluation and customer-oriented attitude. The result implies that organizational psychological approach might be a more effective policy measure to improve citizen's satisfaction for public services. For a extended periods, Korean government introduced various institutional arrangements to improve the customer satisfaction for public service. Hoever, the result was not satisfactory. The result of this study suggest psychological approach to improve public service customer satisfaction.

The Effect of Job Stability on Senior Citizen's Quality of Life : Mediated Effect of Job Satisfaction (PR실무자의 직무특성이 번영에 미치는 영향 : 일의 의미와 직무열의의 이중매개효과 연구)

  • Rhee, Ji-young;Jung, Sung-cheol
    • Journal of Venture Innovation
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    • v.3 no.2
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    • pp.129-145
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    • 2020
  • The purpose of this study was to examine the effects of the job characteristics of the PR practitioner on flourishing and to identify the mediating effect of the meaning of work and job engagement. This study used a survey of 353 PR practitioners from PR firms and the hypothesis was verified by gathering the data of the job characteristics, the meaning of work, the job engagement and the flourishing by conducting hierarchical regression analysis and SPSS Process Macro bootstrapping analysis. The results showed that the job characteristics of the PR practitioner were found to influence the flourishing with the double-mediation effect, the meaning of the work and job engagement. The more PR practitioners regard their work affects their surroundings, the higher the degree of autonomy is, and the more they get feedbacks they engaged more, as they valued their job more thereby experience flourish more. Moreover, when PR practitioners valued their job more, they more engaged in their work and experience flourish. The meaning of work revealed to be the important factor to affect flourish regardless of the job characteristics and the job engagement so that gained the results that PR firms' effort to elevate the meaning of work of PR practitioners has is important. The study findings suggest that PR practitioners' flourishing is manageable in the organization by paying attention to oneself in the aspect of the organization, not leaving in individual areas. Limitaions and implications for future studies were discussed.

Formation of Anti-Corruption Consciousness of Citizens as a Direction of Interaction of Public Authorities and Institutions of Civil Society

  • Shpak, Yurii;Bandura, Ivan;Primush, Roman;Dokalenko, Varvara;Abdullayev, Vagif
    • International Journal of Computer Science & Network Security
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    • v.22 no.3
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    • pp.17-22
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    • 2022
  • This article defines the process of formation of anti-corruption consciousness as one of the areas of interaction between public authorities and civil society institutions. It is concluded that the implementation of the state anti-corruption policy in Ukraine may be more promising if the institutions of civil society are actively involved. The degree of citizen engagement can be increased by increasing social trust, as well as by increasing the level of political and legal education and culture. Particular attention should be paid to the organization of public control and monitoring of the activities of public authorities, impartial coverage of information on the fight against corruption in the media, as well as the joint conduct of an information and educational campaign and the promotion of the formation of anti-corruption consciousness among a large number of citizens.

A study of measures to improve the system for the construction of deep tunnels in urban area (도심지 대심도 터널 건설을 위한 제도개선 방안 연구)

  • Hoonki Moon;Joon-Shik Moon;Jongho Shin
    • Journal of Korean Tunnelling and Underground Space Association
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    • v.25 no.6
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    • pp.469-478
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    • 2023
  • The deep tunnel in urban area is a future-oriented construction plan that allows the above-ground space to be used as an eco-friendly park and transportation infrastructure to be constructed in the underground space. However, tunnel construction is often depicted as to cause ground collapse in some media and movies. In fact, while the construction of a deep tunnel in the urban area is underway, the project face with difficulties due to opposition complaints from residents near the route. In this study, we sought to identify perceptions on deep space development and citizen concerns through a public opinion survey regarding deep tunnels. By analyzing laws relevant with the promotion of deep tunnel construction, we reviewed the possibility of public engagement at each stage of the construction and investigated separated surface rights related to compensation for underground space. Through the results of the public opinion survey, it was identified that the concerns of citizens were problems that current technology could solve. Citizen's concerns were improved into a system that confirmed the stability of tunnel construction through public participation, and improvement measures were presented to encourage cooperation from those concerned regarding the establishment of divided superficies.

Analysis and Implications of Singapore's Smart Nation: Focusing on the Implemental Means of Smart City Initiative (싱가포르 스마트 네이션의 분석과 함의: 스마트시티 이니셔티브의 실행적 수단을 중심으로)

  • Kim, MyungHee
    • Journal of Convergence for Information Technology
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    • v.11 no.1
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    • pp.1-11
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    • 2021
  • This study focuses on that, unlike evolving smart technology, goals, policies, and administrative organization elements are tools that do not change in smart city implementation, and by applying the concept of policy implemental means, the characteristics of the Singapore Smart Nation Initiative are analyzed, results are derived and implications are suggested. To this end, literature analysis is conducted based on the case analysis framework with "Smart Nation" as an analysis unit and "project, administration, citizen engagement" as analysis elements. The implications through analysis are as follows. First, it is required to establish a state-led initiative for a major transformation into a digital society. Second, it is necessary to establish executive agencies directly under the president or prime minister for effective implementation of the initiative. Third, complementary programs at the level of detailed strategies, administrative organizations, and citizen participation as a means of implementation, should be considered and the flow of the recent digital ecosystem should be reflected. Fourth, it is necessary to promote a national movement for a great transformation into a digital society where all the people participate.

Exploratory Research on the Success Factors and Challenges of Smart City Projects

  • Kogan, Natalia;Lee, Kyoung Jun
    • Asia pacific journal of information systems
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    • v.24 no.2
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    • pp.141-189
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    • 2014
  • As urbanization and its consequences become the issue of modern cities, the concept of Smart City comes as the solution. Though a lot of researches on the topic is done, still no clear definition is given for both: Smart City itself and the factors of a successful Smart City. While most of the literature centers the role of ICT it is not a sufficient condition for a city to become Smart; the role of intellectual capital is underestimated. Using a collection of Smart City definitions across the time and providing concrete cases, this research seeks to bridge definition gaps and creates a tool for understanding Smart Cities. Drawing on the findings of several case studies, this research derives several explanatory factors. The citizen's engagement and governance are identified as the two key success factors of Smart City Projects along with ICT and other factors as enablers. The research has purpose as follows: 1) To bridge definition gaps of the "Smart City" by defining the term "Smart City," based on existing concepts and characteristic mechanisms across times.; 2) To develop an analytical tool for Smart City success factors through Explanatory Variables.; and 3) To identify major challenges and barriers of Smart City Projects implementations and to provide recommendations and solutions, based on existing governmental initiatives and pilot projects. The research contributes to the knowledge of smart cities and ICT integration for urbanization issues solution. By applying the findings of this research at the managerial level stakeholders may benefit by getting higher efficiency of the Smart City Projects and by utilizing knowledge and values of a Smart City Projects in a prioritized way.

Legitimacy of Digital Social Innovation and Democracy: Case of Online Petition and Public Problem Solution Project (디지털 사회혁신의 정당성과 민주주의 발전: 온라인 청원과 공공문제 해결 사례를 중심으로)

  • Cho, Hee-Jung;Lee, Sang-Done;Lew, Seok Jin
    • Informatization Policy
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    • v.23 no.2
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    • pp.54-72
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    • 2016
  • This article analyzes the latest cases of Digital Social Innovation such as crowdsourcing and online petitions for public trouble-shooting in oder to demonstrate that public engagement of the citizens on decision making can enhance the quality of democracy. Digital Social Innovation contributes to citizen's participation on decision making and policy implementation with taking advantage of digital technologies of crowdsourcing and online petitions. Active civic engagement for decision making literally helps to improve and democratize government policy. These series of processes not only improve quality and efficiency of policy governance by building up transparency and effectiveness of policy itself but also enhance the throughput legitimacy. With this article, I quote and analyze various practices of Digital Social Innovation which we had substantiated to demonstrate the effectiveness of civic engagement for decision making to improve and enhance democracy. The hypothesis that the Digital Social Innovation attempted in various ways is a principal factor of democratization could be verified. Moreover, the practices of Digital Social Innovation helps the civic participation in policy making in modern society. Finally, this article suggests an implication of Digital Social Innovation as part of efforts to ensure the involvement of throughput legitimacy for the development of democracy.

A Socio-Technical Model for Open Government Data Research

  • Cruza, Ruth Angelie B.;Lee, Hong Joo
    • Asia pacific journal of information systems
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    • v.26 no.3
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    • pp.339-366
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    • 2016
  • National and local governments around the world have been allowing access to administrative data to increase transparency, motivate civic engagement of citizens, and improve collaboration between the public and the government. This study reviews and classifies existing literature on open government data (OGD). To create a structure to organize the existing studies, the researchers devised a framework based on socio-technical theory and summarized the significance of studies along four major points: (1) readiness, (2) implementation, (3) emerging effects, and (4) actors of open data. Studies in OGD have been growing steadily in the recent years because of the rapid development of adoptable technologies that have enabled easier access to government data. Nonetheless, an examination of existing research not only shows a disparity in research and development of OGD across countries in the Open Government partnership program but also reveals pertinent issues that have arisen in different stages of the OGD initiative. The growing number of studies and expanding body of knowledge show the importance of organizing existing literature. This step is timely and significant to map out the current breadth and depth of OGD research. According to existing research, current open governments fall short in encouraging citizen participation and collaborations among citizens and the government. This study pointed out how studies on OGD actors might be the reason as well as the solution to existing findings. This paper aims to provide a framework for organizing OGD studies, present the status of OGD research, and provide recommendations on current gaps that must be addressed.