• Title/Summary/Keyword: Children Service

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Perception of Uncertainty and Satisfaction for Nursing Service of Children's Parents Visiting to Pediatrics Outpatient Department and Emergency Room (소아과 외래와 응급실 내원 아동 부모의 불확실성 인지와 간호서비스 만족도)

  • Oh, Jin-A
    • Korean Parent-Child Health Journal
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    • v.13 no.1
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    • pp.35-43
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    • 2010
  • Purpose: This study was a descriptive research to provide fundamental data in ensuring a high quality of nursing service needed by children's parent according to perception of uncertainty and care satisfaction of them between pediatric outpatient department and emergency room. Methods: For this study, 192 children's parents were questioned in a general hospital located in Busan from August 1 to 31. 2009. The collected data were scored by use of frequencies, $x^2$ test, t-test, AONVA, Pearson's correlation coefficient via SPSS/WIN 17.0. Results: With the compare of characteristics related to children's parents visiting emergency room and pediatric outpatient department, there were statistically significant difference in relation and age of parent, main caregiver, cause of arrival, and waiting time from arrival to procedure. The perception of uncertainty for parent in the emergency room showed significant difference to outpatient department. In nursing service, the highest score was category of professional skill and technic. In addition, overall parents' perceptions on providing information showed lower than any other nursing service. Last but not least, a significant correlation indicated between the perception of uncertainty and satisfaction of nursing service. Conclusion: Efforts to improve parent satisfaction for nursing service are needed to decrease their perception of uncertainty. Providing information and communication by nurses are necessary to improve quality of nursing service.

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A Performance Analysis by the Satisfaction Survey for Center for Children's Foodservice Management and Developmental Direction (어린이급식관리지원센터 지원 서비스 만족도 조사를 통한 성과 분석과 발전 방향)

  • Shin, saerom;Woo, eunyeol;Park, hyekyung
    • Journal of the FoodService Safety
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    • v.1 no.1
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    • pp.45-51
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    • 2020
  • This study sought to understand the requirements of registered institutions and parents of beneficiary children's through a satisfaction survey conducted at Center for Children's Foodservice Management (CCFSM) and to improve quality to create a model example of site-based meal safety management in accordance with population trends. In 2019, the comprehensive satisfaction level of the director and parents rose 2.4 points and 2.9 points, respectively, compared to the previous year, and the comprehensive satisfaction level of the director and parents continued to rise from 2015 to 2019. The gap between the highest and lowest institutions is narrowed to 13.5 points year-on-year from 21.4 points. National Institute of Food and Nutrition Service will need to make efforts to upgrade regional centers through (Human Resource Development(HRD) training to strengthen their job-specific capabilities and minimize the standard deviation of each center. Since local centers are distributed across the country and have field-oriented service support systems, CCFSM will need to manage the healthy eating habits of the underprivileged, provide information necessary to establish proper eating habits, strengthen education, and establish a customized food safety service system.

Status of Children's Breakfast Skipping and Their Mothers' Needs for Breakfast Service at Child Care Centers (관악구 보육시설 이용 유아의 아침결식 여부에 따른 식생활 특성 및 보육시설 아침급식에 대한 어머니의 니즈)

  • Lee, Ki-Won;Yoon, Ji-Hyun;Shim, Jae-Eun
    • Korean Journal of Community Nutrition
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    • v.13 no.5
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    • pp.682-692
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    • 2008
  • The purpose of this study was to investigate the status of children's breakfast skipping and their mothers' needs for breakfast service at child care centers. A survey was conducted with mothers of children aged 3 to 5 years and attending child care centers in Gwanak-gu, Seoul. Out of 960 questionnaires distributed to the caregivers at 32 child care centers, 633 were returned (66% response rate), and 449 were analyzed (47% analysis rate) after excluding data from the respondents not meeting the selection criteria for this study: mothers of children aged 3 to 5 years. Over 2/3 (69%) of children ate breakfast every weekday (Breakfast Eaters) and almost 1/3 (31%) of children skipped breakfast one time or more often on weekdays (Breakfast Skippers). The collected data were compared between Breakfast Eaters and Breakfast Skippers. The average Good Dietary Practice Score of Breakfast Skippers was significantly lower than that of Breakfast Eaters, implying poorer dietary habits. A higher percentage of mothers of Breakfast Skippers (62%) responded that breakfast service was 'necessary' or 'very necessary' at child care centers than those of Breakfast Eaters (27%). A multiple logistic regression analysis was conducted to determine factors affecting mothers' needs for breakfast service at child care centers. The result showed that the children's ages, mothers' occupational status, household monthly income, frequencies of eating breakfast on weekdays and satisfaction level with morning snack provided at child care centers affected mothers' needs for breakfast service at child care centers. In particular, mothers who had a full-time job (OR = 2.06) than housewives, mothers whose children did not eat breakfast at al (OR = 3.54), ate $1{\sim}2$ times (OR = 5.50) or ate $3{\sim}4$ times (OR = 3.80) on weekdays than those whose children ate breakfast every weekday were more likely to have needs for breakfast service at child care centers than housewives. In conclusion, Breakfast Skippers tended to have poorer dietary habits than Breakfast Eaters and Full-time working mothers had higher needs for breakfast service at child care centers. This study results suggest that child care centers consider serving breakfast to children as the number of working mothers increases.

Developing and Applying the Evaluation Measures for Public Library Service to Children (어린이도서관 및 공공도서관 어린이서비스를 위한 평가지표의 개발과 적용)

  • O, Dong-Geun;Kim, Jong-Seong;Choe, Seong-Yeol;Yeo, Ji-Suk;Park, Sang-Hu
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.4
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    • pp.365-385
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    • 2007
  • This study develops a set of measures for public library services to children. It is designed to use both measures for library service quality including personnel, library materials and resources. spaces for the service, and other services. and those for library customer satisfaction on equal basis. It specifies 23 scales for 4 each dimensions of measures for service quality, based on the suggestions both from the consulting members of specialists and from the personnel of the National Library for Children and Young Adults. and from the results obtained from the analysis on the questionnaires from the public librarians to children and researchers in this fields. This measures were testified by applying to 18 sample libraries.

A Preliminary Study of Developing Integrated Supportive Service Works for the Families of Disabled Children Focus on the Healthy Family Support Center (건강가정지원센터의 장애아가족 통합지원서비스 사업을 위한 프로그램 개발 기초연구)

  • Oh, Yoon-Ja
    • Journal of Families and Better Life
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    • v.26 no.6
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    • pp.209-225
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    • 2008
  • This study has been designed to develop integrated supportive service works for the families of disabled children registered in the D-Healthy Family Support Center. The service works are intended to improve family members' health and their growth potentials, and cover service programs of family education, counselling, culture solidarity, and information networks. There are two topics covered in this study; first, this study is to develop integrated supportive service programs for the families of disabled children, and second, the study is also to construct comprehensive strategies and plans for effective services after evaluating practical service programs. In this study, 31 families with one or more disabled children have been selected through stratified random sampling, and all the family members were observed for program effects of integrated service items developed from previously validated indices. For analysis, eight question items were made for interview and each item denotes satisfaction score ranging from 1(very dissatisfied) to 5(very satisfied) on the Likert's five point scale. Mean value of each item was counted after the program, and satisfaction scores were compared over the programs implementation. Overall, the satisfaction scores range 4.1 to 4.6, indicating relatively high satisfaction over most service program. Therefore, it is finally proposed that a longitudinal strategy model offer high quality service programs consistently for the target families, as a goal of achieving comprehensive cooperation and support exchanges between community and healthy family support center be schematized.

A Study on the Service Quality Evaluation of Children's Libraries Using LibQUAL+ (LibQUAL+를 적용한 어린이도서관 서비스 품질 평가에 관한 연구)

  • Seong, EunHye;Kim, Soojung
    • Journal of the Korean Society for information Management
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    • v.32 no.4
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    • pp.29-53
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    • 2015
  • This study aims to measure the service quality of children's libraries using LibQUAL+ and to analyze the effect of service quality on users' satisfaction. To do that, a survey was conducted with 210 users in three children's libraries located in J city. In three service quality dimensions - 'Affect of Service', 'Information Control', and 'Library as Place' - the users' perceived service level was less than the minimum service level, which implies that the current services should be improved immediately. It was also found that 'Affect of Service' and 'Library as Place' influenced the users' satisfaction. Based on the statistical results and the content analysis of the users' comments about the library services, this study suggests recommendations for improving library services in the children's libraries.

Metaphor Analysis of 'Children' Perceived by Pre-service Childcare Teachers (예비보육교사가 인식한 '영유아'에 대한 은유 분석)

  • Kim, Kyoung-Mi
    • The Journal of the Korea Contents Association
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    • v.22 no.4
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    • pp.458-467
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    • 2022
  • The objective of this study is to investigate the meaning of children perceived by pre-service childcare teachers through metaphor analysis. To this end, data were collected from a group of 288 pre-service childcare teachers majoring in childcare at a university in Gyeonggi-do from the 4th week of May until the 2nd week of June 2021. As a result of the study, the meaning of children was categorized into 'being in need of care,' 'being affected by the environment,' 'being with personality,' 'precious and invaluable being,' 'being giving joy,' 'being who will lead the future,' 'pure and innocent being,' and 'being who develops teachers and parents.' Pre-service teachers showed the highest tendency to perceive children as 'beings in need of care' among the eight categories. The metaphorical expressions, 'sprout,' 'seed,' 'flower,' 'canvas,' 'sponge,' and 'mirror,' in descending order of frequency, were most commonly used among 138 metaphorical expressions. The findings of this study are expected to broaden the understanding of the pre-service teachers' perception of children and provide preliminary data for qualitative support and improvement plans for training pre-service childcare teachers in the future.

A Study on the Service Provision Direction of the National Library for Children and Young Adults in the 5G Era

  • Noh, Younghee;Ro, Ji Yoon
    • International Journal of Knowledge Content Development & Technology
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    • v.11 no.2
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    • pp.77-105
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    • 2021
  • In order to establish a digital-based use environment for the provision of new information services suitable for the 5G era, it is necessary to discuss the direction of service provision by the National Library of Children and Young Adults in the 5G era. Based on utilization services in other fields, library services in the 5G era, including the development and provision of employee education and training services, ultra-high-definition and 360-degree realistic contents and education on library use, provision of multi-dimensional realistic media streaming broadcasting services, provision of telepresence education programs, activation of virtual communities, implementation of hologram performance halls/exhibit centers, and provision of unmanned book delivery services, environment monitoring, safety monitoring, and customized services, were proposed. In addition, based on 5G service, 5G technology, and library application direction, advancing into a producing and supporting base for ultra-realistic and immersive contents in the 5G era, strengthening online and mobile services in the non-contact era, and establishing a smart library environment were proposed as the service provision direction for the National Library of Children and Young Adults in the 5G era.

The Development and Rehabilitation Services for Children with Disabilities The Effect of Parents' Service Satisfaction (장애 아동의 발달재활서비스가 부모의 이용만족도에 미치는 영향)

  • Ju, Ok-In
    • The Journal of the Korea Contents Association
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    • v.20 no.2
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    • pp.382-393
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    • 2020
  • The purpose of this study is to identify the usability of parents of developmental rehabilitation services for disabled children. To that end, 120 disabled children and 120 parents were surveyed in 17 cities, including nine cities in Gangwon Province, welfare centers and private institutions in the military. Data analysis used SPSS Statistics 18 and the main findings are as follows. First, there was a significant difference in the type of supply and demand in the general characteristics of parents using the developmental rehabilitation service. Second, the service use characteristics of the developmental rehabilitation service showed a statistically significant difference in the service satisfaction of the private care institution, and third, the process and effect of the service provision of the developmental rehabilitation service were shown to be significant in the service satisfaction level. Fourth, the effect of choice on service satisfaction was significantly shown in the accessibility of developmental rehabilitation services. The significance of the research results is to confirm that the service provision and access to the services of developmental rehabilitation services increases the satisfaction level of disabled children's parents. Accordingly, the discussion and implications for improving the satisfaction level of the use of parents using the developmental rehabilitation service were presented.

The child's health and learning needs of mother of children with leukemia in a Children School of Hospital (어린이병원학교 백혈병 환아어머니의 아동건강 학습 요구)

  • Oh, Jin-A
    • Child Health Nursing Research
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    • v.12 no.2
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    • pp.160-169
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    • 2006
  • Purpose: This study was to explore the child's health and learning needs of mother of children with leukemia in a children school of a hospital and to describe the basic material for intervention program development. Methods: Participants in this study was 7 mother of children with leukemia. Data collection consisted of in-depth focus group interviews done from April 21 to 30 in 2005. Results: 3 categories emerged from 9 theme clusters. The categories was 'tutorial service', 'emotional service' and 'disease control'. Conclusion: The results of this study show that pediatric nurses need to pay attention to the learning needs of mother and children in the children school of hospital and develop the program to support the children with leukemia and chronic disease.

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