• Title/Summary/Keyword: Cabin Service Quality

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Estimation of Willingness to Pay for Smart Home Service by Contingent Valuation Method (조건부가치측정법을 이용한 스마트 홈 서비스의 지불의사액 추정)

  • Kim, Yonghee;Lim, Sung Eun;Choi, Jeongil
    • Journal of Korean Society for Quality Management
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    • v.44 no.4
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    • pp.833-843
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    • 2016
  • Purpose: The purpose of this study is to evaluate the value of smart home service using contingent valuation method that is the method evaluating the value of service which will be provided in the future. Using this method, this study suggests proper price and market value of smart home service through figuring out customer's willingness to pay. Methods: To estimate willingness to pay for smart home service, this study uses double bounded dichotomous choice question. The survey was conducted for 2 months from December in 2015 to February in 2016. A total of 269 copies were used to estimate through R-programming. Results: The results of this study are as follows; Gender(especially woman), income, proposed price are the factors which affecting willingness to pay. As the result of this study, average price of willingness to pay for smart home service estimates as \29,653. Comparing with high-speed internet bundling service fee, this estimated price for smart home service is appropriate level for customers to accept. Conclusion: This study estimates consumer's willingness to pay for smart home service which is in the market entry stage. In corporate side, this study might be meaningful for estimating investment scale and profit. Also it could provide basis for establishing strategic policy to develop smart home service market in government side.

The Effects of Flight attendant's Uniform Design on Uniform Satisfaction and Select Airline (항공사 승무원 유니폼의 특성이 유니폼 만족도와 항공사 선택에 미치는 영향에 관한 연구)

  • Kim, Min-Su;Park, Hye-Yoon
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.9
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    • pp.189-199
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    • 2013
  • This study was conducted to identify the effect of a flight attendant's uniform quality on uniform satisfaction and on selecting an airline. To do that, uniform components were first classified into three factors esthetics, functionality, and symbolization. Then the differences of respondents'perception were tested according to the demographics of respondents. Finally the causal relationships among three uniform components, uniform satisfaction and select airline were examined. For the empirical study, the questionnaire data were collected from college and university student studying cabin crew service. The result of this study showed that the perceptions of students who study cabin crew service were significant on according some demographics information, esthetics, functionality and symbolization factors affecting uniform satisfaction, which had the positive effect on selecting an airline. These results suggested practical implications for cabin crew's uniform. These result include important managerial implications for the airlines. Also there was some limitation on a hypothesis of study and the further study were needed.

The Service Quality Improvement Plan for Domestic Car-Sharing Industry -focusing on the DIDICHUXING analysis- (국내 차량공유업의 서비스 품질 개선 방안 -디디추싱 기업분석 사례를 중심으로-)

  • Jang, Woojung
    • Journal of the Korea Convergence Society
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    • v.12 no.3
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    • pp.217-224
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    • 2021
  • Based on the hyper-connectivity of the 4th Industrial Revolution, the paradigm shifts to the sharing economy. Didichuxing has already dominated the platform and is expanding its service to the TaaS 3.0 mobility industry. This paper aimed to suggest the direction of the domestic car-sharing industry and service improvement plan by analyzing Didichuxing. Korea is being cut off from the car-sharing industry, due to conflicts with existing industries and high regulations. It is necessary to balance the protection of existing industries and fostering new industries in the direction of negative regulations. In the future, it is also necessary to study how various fields of the sharing economy will convergence and develop.

A Study on $CO_2$ and PM10 Changes by Operation of KTX HVAC-Pressurization Equipment in Tunnel Sections (터널구간 운행시 KTX HVAC-여압장치 작동에 따른 $CO_2$와 PM10 변화연구)

  • So, Jin-Sub;Yoo, Seong-Yeon
    • Journal of the Korean Society for Railway
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    • v.10 no.6
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    • pp.723-729
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    • 2007
  • The Ministry of Environment established a guide line in December 2006, "Indoor Air Quality Management guidelines in Public Facilities." As the items of the guideline, $CO_2$ (Carbon dioxide) and PM10 (particulate matter) is shown to Level 1 and 2. Therefore trains and subways are included. There are a lot of tunnels by the lay of mountains on KTX (Korean Train Express) service. HVAC (Heating Ventilating and Air-conditioning)-pressurization equipment on KTX is various functioning flaps blocking outside pressure waves. At that time, the fresh air is blocked by flap operation and the air is circulated by return air. In this study, we measured the time series of $CO_2$ and PM10 concentrations in the KTX passenger cabin during the train service of Gyongbu line (Seoul-Busan) and Honan line (Yongsan-Mokpo) from July 2006. Also, analyzed the air quality by operation of KTX HVAC-pressurization equipment in tunnel passing point. As a result, PM10 concentration was totally lower than the regulation values. However, $CO_2$ was highly correlated with several tunnels, such as Oksan-Otan, Godeung-Hyudae and Gaechak-Iijik tunnel. but, the indoor air quality of KTX train have been proved satisfy the recommendation the Ministry of Environment guidelines.

The Nutritional Status by Stress on Freshmen of University (대학 신입생의 스트레스 민감 여부에 따른 영양상태)

  • Lee, Young-Hee;Rhie, Seung-Gyo;Won, Hyang-Rye
    • The Korean Journal of Community Living Science
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    • v.17 no.4
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    • pp.81-95
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    • 2006
  • This study was made to find out how stress affect on nutrition status of the college freshmen who were experiencing physical growth and development as well as drastic emotional change. 400 male and female freshmen in 4 year colleges were surveyed respectively through the health check-up procedure for college entrance in February, In order to find out the stress in each group frustration, deprivation, lack of self efficacy, type A behavior and anxiety response were surveyed through 10 questions with total 40 points by assigning 4 points for each question. Diet Status was expressed by DDS (Dietary Diversity Score by 5 food groups) and DVS(Dietary Variety Score). 24-hrs recall method was used to find out the quantity of daily nutrient of EAR(estimated adquacy ratio) by KDRIs(Korean Dietary Recommended Intakes). Nutrition level was analyzed by Can-Pro for professionals (Korea Nutrition Association). And for the quality intake, percentage was calculated and MAR(Mean Adequacy Ratio) were produced. Highest point was obtained in the stress of anxiety with the total 40 score of 30.20, and the scores were 29.79, 28.67, and 28.39 for deprivation, type A behavior and frustration respectively. There was no difference of blood components in accordance with stress type. Stress type was divided into less sensitive group and highly sensitive one and the relationship with the blood nutrient status was observed. The difference of blood component and blood pressure in sensitive and highly sensitive groups was observed in deprivation and anxiety. The index of blood pressure(p<0.05), hemoglobin(p<0.01), HDL-cholesterol(p<0.05), and Fe(p<0.05) was high in the deprivation of sensitive group. Blood pressure and hemoglobin was high in type A of sensitive group(p<0.05). And the contents of blood triglyceride was high in the anxiety of sensitive group(p<0.001) The result of nutrition intake analysis according to stress type showed that there was low intake for energy, riboflavin, and niacin. When the degree of deprivation was high there was a lack of riboflavin intake and there was no significant difference of nutrition intake in lack of self efficacy, type A behavior and anxiety response. Thus, it is necessary for colleges to educate the students to maintain mental stability through various programs and activities after catching a kind and extent of the stress college students we meeting with like the confusion of value system, open heterosexual relationship, and the employment difficulties linked with political uncertainty and economic recession.

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