• Title/Summary/Keyword: Buying Behavior

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The Influences of Impulse Buying on the Emotion of Regret According to Product and Shopping Mall Types and the Differences of Regret Solution Efforts by Impulse Buying Consumer Types - Focusing on the Internet Purchase of Fashion Products - (충동구매가 후회에 미치는 제품 및 쇼핑몰 유형별 영향과 충동구매유형에 따른 후회해소행동 차이 - 인터넷 패션제품 구매를 중심으로 -)

  • Ji, Hye-Kyung
    • Journal of the Korean Society of Costume
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    • v.63 no.7
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    • pp.109-120
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    • 2013
  • The purpose of this study is to find out the various impulse buying factors which influence the emotion of regret in the internet purchase of fashion products and to measure the differences of regret solution efforts according to impulse buying consumer types. This study surveyed females in their 20s~40s for empirical analysis in August 2012, and it targeted women who have experienced impulse buying of fashion products in the internet mall. 297 subjects were collected for the data, and they were subjects who were selected through online convenience sampling. This study surveyed females in their 20s~40s for empirical analysis in August 2012 who have ever experienced impulse buying of fashion products in the internet mall. Data were collected for 297 subjects who were selected through online convenience sampling. For statistical analysis, descriptive statistics, factor analysis, regression analysis, cluster analysis, and ANOVA were carried out using SPSS for Windows 12.0. The results of this study are as follows. First, it was identified that impulse buying by refreshing, accidental, promotion, recommendation stimulus have significant influence on the regret of consumer after impulse buying. Second, there are significant differences in the factors of impulse buying which influence the regret according to the impulse buying products and the shopping malls. Third, there are significant differences in regret relieving behavior according to the impulse buying consumer types. This study will help internet shopping malls to find out the action plans to handle consumers' regret from impulse buying.

Impulsive Buying Behavior of CATV Home-Shopping on Fashion Product (CATV홈쇼핑에 관련된 충동구매행동 - 패션제품을 중심으로-)

  • 박은주;소귀숙
    • Journal of Distribution Research
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    • v.7 no.1
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    • pp.21-40
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    • 2002
  • The purposes of this study were to examine the conceptual structure of consumer characteristics and marketing elements affecting impulsive buying behavior of the CATV home-shopper on fashion products, and to compare the differences of consumer characteristics and marketing elements between impulsive buying shoppers and non-impulsive buying shoppers in CATV home-shopping. We collected data from 263 females of CATV home-shoppers in Busan. Data were analyzed by factor analysis, t- test, $\chi$2-test, and discriminant analysis. The results showed that the exploratory tendency of CATV home-shoppers was consisted of Patronage-orientation, and Product- orientation. The marketing elements perceived by CATV home-shoppers were composed of Promotion, Product and Payment method. There were differences of consumer characteristics and marketing elements between impulsive buying shoppers and non impulsive buying shoppers. Especially, impulsive tendency of shoppers and promotion factor of marketing were significant variables in the impulsive buying behavior of CATV home-shopping. The results provide information about impulsive buying behavior in CATV home-shopping, useful to consumer behavior researchers and retailers.

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The Effects of Apparel Store Services on Impulsive Buying Behaviors (의류점포서비스가 의복충동구매행동에 미치는 영향)

  • 최영은;박은주
    • Journal of the Korean Society of Clothing and Textiles
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    • v.26 no.11
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    • pp.1615-1626
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    • 2002
  • The purpose of this study was to investigate the effect of shopping orientation, and service quality and satisfaction on impulsive buying behavior in two types of apparel store. The sample consisted of 616 females aged 20-30 who were shopping at department stores and shopping malls in Busan. Data were analyzed with factor analysis, t-test, cross analysis and path analysis. The results showed that consumers of department stores showed more strongly convenient orientation than those of the shopping mall, consumers of the shopping mall showed more strongly recreational orientation and practical orientation than those of the department. Stores services of the department were perceived better than that of the shopping mall in promotional services, salespersons' services and environmental services. But it didn't show any differences between store types in product services. Consumers 'satisfaction with the service was greater in department stores than the shopping mall. But it didn't show any difference between apparel store types in the impulsive buying behaviors. Impulsive buying behavior of department store shoppers is directly affected by a shopper' shopping orientation as well as store service quality perceived by shoppers rather than a shopper' satisfaction. The service quality does not have directly related to consumers’ service satisfaction. The causal relationships of impulsive buying behaviors showed similarity in shopping malls and department stores. The perceived quality and satisfaction with store service were higher at department store than shopping malls. In impulse buying behavior of a department store was directly affected by a shopper' shopping orientation as well as store service quality perceived by shoppers rather than a shopper’ store service satisfaction.

Product Evaluation on Consumers' Buying Behavior of Domestic & Imported Golf Wear Brands (국내 및 수입 브랜드 골프웨어의 소비자 구매행동에 따른 구매집단별 제품평가)

  • 신상무;류미령
    • Journal of the Korean Society of Clothing and Textiles
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    • v.24 no.5
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    • pp.772-783
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    • 2000
  • The purpose of this study was to investigate product evaluation on consumer's buying behavior of domestic & imported golf wear brands. The questionnaires were sent to 200 consumers who play golf. The 119 data were analyzed by mean, t-test, ANOVA and chi-square. The results of the study were as follows: There were significant differences on consumers' evaluation of apparel quality on fabric and style between groups. Consumers evaluated that the imported golf wears made of more soft, light and unique fabric than domestic, and had a unique and characteristic style. The evaluation of apparel quality according to demographic information has significant difference. Consumers(46-55 ages, business managers and professional) evaluated imported brands were made of soft and light fabric. Consumers(business managers) buying imported brand evaluated dry-cleaning was inconvenient. Consumers who engaged in service industry evaluated domestic brands were easy to coordinate with other items.

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The Study of Consumer Buying Behavior on Rash Guard (래시가드의 소비자 구매행동 조사)

  • Yun, Yuol-Geom;Lee, Myung-Hee
    • Fashion & Textile Research Journal
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    • v.13 no.2
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    • pp.186-193
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    • 2011
  • The purpose of this study was to investigate the consumer buying behavior on rash guard for marine sports. Survey data collected from 105 men in activities of marin sports were analyzed by descriptive statistics, chi-square test, correlation analysis. The results of this study were as follows. First, the age showed a positive correlation in activity carrier. The 64.8% of subject enjoyed primarily the marin windsurfing sport. Second, the buying place was different according to the age group and activity carrier. Domestic brands were lower preference than foreign brands. And there was difference between the domestic and foreign brands in design and wearable sense. The coordinates of rash guard were to pursuit the overall beauty, considering the functional and physical protection. Therefore, it is necessary for the domestic brands to develop the products competing with the foreign brands.

Psychological Factors affecting Compulsive Buying Behavior on Fashion Products (패션제품 강박구매행동에 영향을 미치는 심리적 변인 연구)

  • 이승희;신초영
    • Journal of the Korean Society of Clothing and Textiles
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    • v.28 no.5
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    • pp.658-667
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    • 2004
  • The purpose of this study was to examine factors affecting compulsive buying behavior purchasing behavior. Four hundred female college students who have purchased fashion products via Internet shopping or TV home shopping were surveyed. For data analysis, descriptive statistics, factor analysis, t-test, and multiple regression analysis were used. As the results, 16.3% of respondents were revealed as compulsive buyers. For materialism instrument, four factors of materialism were found and labeled as 'material'. 'consumption', 'happiness', and 'economic value' factors. Also, two factors of entertainment pursuit were also identified as 'change' and 'adventure' pursuit. There were statistically significant differences between compulsive buyers and non-compulsive buyers in terms of materialism, success, and change pursuit, self-esteem, compensation, impulsive purchasing, and binge eating. Compulsive consumption scores were correlated to higher materialism, compensatory, impulsive purchasing, binge eating, shifting, entertainment pursuit, and lower self-esteem. Also, results of multiple regression revealed that compensatory, binge eating, and happiness pursuit were significantly to related to compulsive buying.

The Influence of the Consumption Ritualization on Buying Behaviors

  • Cheol Park
    • Asia Marketing Journal
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    • v.1 no.3
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    • pp.12-33
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    • 1999
  • Recently, consumer researchers have been interested in consumption ritual that expressed condensedly the consumption system in a culture. From various disciplines this study examined the 'ritual' and 'ritualized behavior' which are unique to human beings and analyzed the relation of ritualization of consumption experience and buying behavior. According to the degree of ritualization, consumers were categorized into four types - ritualized, habitualized, involved, and non-ritualized consumers. In the empirical study, the relation between ritualization of "dressing-up (i.e. to put on the clothing with the intention of wearing displaying them publicity)" and buying behaviors related to clothing was explored through in-depth interviews and a questionnaire survey with 434 married Korean women. Through statistical analysis, research questions were identified in an empirical study: as the consumption experience becomes more ritualized, the purchasing frequency, ongoing involvement, brand loyalty, and opinion leadership will increase as part of clothing buying behavior. Herein, the implications of the study and further research issues are discussed.

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A Study on Clothing Purchasing Behavior of Department Store Credit Card Holders (백화점 카드 소지자의 의복구매행동 연구)

  • 신수아;이선재
    • Journal of the Korean Society of Clothing and Textiles
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    • v.23 no.2
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    • pp.250-261
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    • 1999
  • This study is designed to classify consumer groups based on their perception toward department store credit cards and the behavior they exhibit during the purchase of clothing. This classification is based on the study of factors taken into consideration during shopping and disparities in credit cared usage., The specific goals of this study are the following : First it is to classify female consumers over age 20 into "shopping orientation" types and "clothing purchase behavior" types according to their perception towards department store credit care usage. Second it is to discover the degree of perceived utility of department store credit card in clothing purchases. Third finally it is to assist a department store credit card market researcher establish a marketing strategy to best address consumers; needs and wants in credit card purchases The study methodology utilized and the results found were that : 1. The division of consumers into positive and negative groups based on factor analysis with the positive group found to have favorable attitudes towards department store credit card usage. 2. Classification of female consumers into three " shopping orientations" : fashion purchasing economic value purchasing and convenience purchasing. The positive group were predominantly fashion convenience purchasers who valued low cost and convenience over "fashionability" 3. The three classes of "purchase behavior" used were impulse buying planned buying and unplanned buying. The positive group those who had favorable attitudes toward department store credit cards. made mostly impulse and unplanned purchases while the negative group made largely planned purchasee the negative group made largely planned purchase.

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The Effects of Purchasing Situations and Affective Factors on Impulsive Buying Behavior in Boutiques (의복충동구매행동에 대한 점포내구매상황과 감정적 요인의 영향 -소규모 디자이너 부띠끄를 증심으로-)

  • 박은주;정영옥
    • Journal of the Korean Society of Clothing and Textiles
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    • v.26 no.3_4
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    • pp.379-389
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    • 2002
  • The purposes of this study were 1) to examine the conceptual structure of purchasing situations and affective states, 2) and to fine out the relationships among impulsive buying behavior, purchasing situations, and affective states in boutiques. The questionnaire was completed by 345 boutiques customers in Busan. Demographics showed that the customers were higher educated and had higher incomes than the average consumer in Busan. Data were analysed by factor analysis, and t-test. First, the purchasing situation perceived by boutiques customers consisted of five factors; Crowding, Atmosphere/service, Exhausting/salesman's attire, Display, and Price. The affective states related to the impulsive buying behavior in boutiques composed of three factors; Pleasant, Unpleasant, and Insecure. Second, the impulsive buyer perceived Exhausting/salesman's attire and the pleasant affection in stores higher than the unimpulsive buyer, and the unimpulsive buyer made higher scores than the impulsive buyer in the situation of C개wding, Atmophere/service, and the Unpleasant affection at boutiques. The results showed that impulsive buyer was influenced by purchasing situations and affective states in stores. They provided informations about impulsive buying useful to consumer behavior researchers and retailers related to boutiques.

A Case Study of Retail Fashion Buying through B2B (B2B를 이용한 유통업체의 의류상품구매 사례연구)

  • 윤혜영;고은주
    • Journal of the Korean Home Economics Association
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    • v.42 no.2
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    • pp.117-131
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    • 2004
  • The purpose of this study was to examine the current situation of B2B fashion buying behavior (i.e., buying motives, product characteristics, buying processes), and to analyze the buying performance, buying problems and buying strategies. In depth, face-to-face interviews with structured questionnaire were conducted with three buyers and three vendors related to 18 buying items of C Company. Results of this research were as following:1. Buying motives were mainly reduction of buying costs, improvement of profits, and increased efficiency in buying process for retail buyers, while the selling motive was mainly improvement of market share for suppliers. Suitable items for B2B buying were basic items or bulk items. The B2B buying process included the following steps: selecting auction items, target prices, and suppliers ; setting the product specification and bidding niles; training the suppliers for preparing the auction; proceeding the auction by internet. 2. The perceived B2B benefits for buyers were profit improvement and cost reduction while those for suppliers were time saving and market share improvement. The indicated buying problems were as poor product quality, low product image, and difficulty in partnership. For B2B buying strategies, a quality management system, various auction tactics based on items, and a supplier management system were recommended.