• Proceedings of the Korean Association for Survey Research Conference
• /
• 2000.11a
• /
• pp.7-19
• /
• 2000

Much effort has been made to reliably measure customer satisfaction in the industry. Considering different ways of measuring and indexing satisfaction, the research on customer satisfaction warrants further development. We examined the major customer satisfaction indices along with the prior research stream of satisfaction, focusing on ACSI (American Customer Satisfaction Index). We, then, presented the empirical results of customer satisfaction model, using the data collected toward some public services provided by Seoul Metropolitan Government-owned businesses, which implied the usefulness of ACSI model. Finally, we discussed the study findings and limitations.

• Journal of Information Technology Applications and Management
• /
• v.11 no.1
• /
• pp.83-100
• /
• 2004

Understanding characteristics of Internet businesses from a cross-cultural perspective could offer valuable insights on developing business strategies and policies. This work is concerned with revealing divergence and convergence of Internet businesses in their financial performance, given organizational conditions and cultural context. For this, we studied the association between static organizational attributes (core activity, origination, firm age, and industry type) and a firms financial performance (gross revenue and net income). Relevant data was gathered from representative Internet firms in Korea and U.S. Data analysis indicated that, besides industry type, overall connection between selected organizational variables and financial performance was weak. Cross-national comparison showed that Korean firms financial performance was comparable to U.S firms during the period of economic turbulence. A noticeable difference was that Korean Internet firms and their business models were more service-oriented than U.S. counterparts.

• Culinary science and hospitality research
• /
• v.9 no.3
• /
• pp.1-21
• /
• 2003

Domestic hotel businesses are confronted with new market circumstances. Clear accounting and moral management in company which have been reserved or ignored during the past high economic growth period were emphasized. As global standard such as international standard of accounting system, clear accounting, international standard management, and flexibility of employment are emphasized, which is different management is now accomplishing. During these system changes, organization member's identity was threatened a lot. So organization members were required to adopt new environment. Hotel have influence on organizational accomplishment, thought and behavioral response of organization members according to cultural type and share of organization culture. This study are focused culinary team culture as subculture in hotel. What kind of culture more effective to the culinary group\ulcorner What kind of culture are grouped each hotel, include difference imported brand hotel and domestic brand hotel.

• International Journal of Advanced Culture Technology
• /
• v.5 no.3
• /
• pp.1-10
• /
• 2017

In this paper, we examine the points of similarity and difference between Korea, Japan, and the USA in terms of the spin-off effects of space technology on cultural life. In Japan and the USA, spin-off effects of space development research by government funded research centers are diffusive while in Korea they are interruptive. Spin-offs of research results impact cultural life via technology transfer and commercialization in businesses. This is because the Korean aerospace industry has progressed largely based on an overall system, but the promotion of internal parts and sub-systems, which can trigger technological development and spin-off effects in manufacturing, has been neglected. In the case of the KARI, the government funded research center, we argue that it is necessary for KARI to devote more resources to transfer (or promote spin-offs of) space technology to small and medium-sized businesses and other industries.

• Journal of Korea Society of Industrial Information Systems
• /
• v.7 no.2
• /
• pp.6-15
• /
• 2002

Advancement of Web technology has increased the number of web site and user population. Businesses develop Web applications as its core applications to support business transaction though Internet Although a systematic development methodology should be used to develop Web applications, most businesses do not follow a systematic approach. This study shows a systematic development approach for Web-based electronic commerce information systems. Specifically, it shows how to design a conceptual model following a hypermedia application development model RMM(Relationship Management Methodology) and develop a logical database represented in an XML(extensible Markup

• Journal of Information Technology Applications and Management
• /
• v.14 no.2
• /
• pp.11-26
• /
• 2007

In this paper we suggest a context-driven configuration model of virtual businesses to form a business network model consisting of role-based, interaction-centered business partners. The model makes use of the subcontext concept which explicitly represents actors and interactions in virtual business (VB) context. We separate actors who have capacities on tasks in a specific kind of role and actor subcontext which models requirements in specific interaction subcontext. Three kinds of actors are defined in virtual service chains, service user, service provider, and external service supporter. Interaction subcontext models a service exchange process between two actor subcontexts with consideration of context dependencies like task and quality dependencies. Each subcontext may be modeled in the form of a situation network which consists of a finite set of situation nodes and transitions. A specific situation is given in a corresponding context network of actors and interactions. It is illustrated with a simple example.

• Proceedings of the KIEE Conference
• /
• 2001.11b
• /
• pp.195-197
• /
• 2001

The Distribution Network costs are currently part of the total cost of KEPCO covered through aggregated final consumer tariffs. There is no unbundling of Power Sale and Distribution Network activities. This situation will change with the introduction of competition in supply. The Distribution Network Service Providers will have to provide access and set explicitly Distribution Service Charges in order to enable the Power Sales Businesses to convey electricity to their consumers using the Distribution Network for these purposes. The Distribution Service Charges will be made up of Distribution Connection Charge and Distribution Use of Network Charge. The Distribution Losses will be considered through Distribution Loss Factors and included in the electricity purchased by the Power Sales Businesses.

• Journal of the Korea Society of Computer and Information
• /
• v.22 no.10
• /
• pp.93-100
• /
• 2017

Current internet has evolved from the sharing and efficiency aspects of information, it is still vulnerable to the fact that the Internet is not secure in terms of security and is not safe to secure of security mechanism. Repeating patches on continuous hacking are continuously demanding additional resources for network or system equipment, and consequently the costs continue to increase. Businesses and individuals alike are speeding up the damage caused by crime like of ransomware, not jusy simple attacks, and businesses and individuals need to respond to cyber security. In addition, the ongoing introduce of security device, and separate of networks for secure transmission of contents in the existing TCP/IP system, but it is still lacking in security. To complement the security implications of this existing TCP/IP Internet Protocol, we intend to propose a Secure Contents Transport System (SCTS) on the network using the CCN concept.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.6 no.8
• /
• pp.81-91
• /
• 1983

In this study the methods of the overhead standard setting and the overhead variance analysis, which raise problems especially in business practice in case that small businesses introduce the standard cost accounting system, were examined by hypothetical examples. As the result of this study small businesses are advised to take the following in setting the overhead cost. (1) To divide the mixed cost into variable overhead and fixed overhead, it is desirable to take Beast square method. (2) In setting the overhead standard, it is desirable to fake the flexible budget system and to make a budget by the inspection method, after dividing the overhead into variable overhead and fixed overhead. (3) After dividing the overhead variance into variable overhead variance and fixed overhead variance, it is desirable to analyze them as follows. (A) Variable overhead variance is analyzed into spending variance and efficiency variance. (B) Fixed overhead valiance is analyzed into budget variance and denominator variance.

• Asia pacific journal of information systems
• /
• v.13 no.3
• /
• pp.41-62
• /
• 2003

This study investigated the current status and characteristics of strategic alliances attempted by domestic internet businesses. Specifically, this study surveyed competitive environmental characteristics of partner companies involved, alliance period, types of partner companies, motives of alliances, types of alliances, success and failure factors and satisfaction toward the alliances. Major findings were: first, alliances between portal companies and content producers; portal companies and internet services; e-commercial sites and internet services were the most frequent partnerships engaged. Second, the most important motive for and type of the strategic alliance were: 'the commercialization and marketing of new product' and 'joint distribution and marketing agreement' respectively. Third, the most important factor for the successful alliance was 'a close examination of partners' core business value and competence'; and the factor most hindering the successful alliance was 'a discrepancy on capabilities of partners' core personnel. Finally types of internet business were significantly related to perceived satisfaction toward strategic alliance.