• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 1996년도 춘계공동학술대회논문집; 공군사관학교, 청주; 26-27 Apr. 1996
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• pp.635-638
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• 1996

During the last decades, tremendous achievements have been made in the application of Computer-Integrated-Manufacturing(CIM) technologies to the real business fields. It has been recognized as a primary success factor that one should establish its own CIM environments, cultural backgrounds and technology levels. In this paper, an attmpt is made to accelerate the modernization process in a nation-wide range of industries, and so improve the competitiveness of our manufacturing industry as a whole. First of all, various korea-specific CIM concepts which have already been pointed out by industrial CIM practitioners are consolidated. Three major views (activity-based, function-based, and policy-based views) that could be included in the Korea CIM reference model have been derived from the detailed analysis of the technical survey. Twenty-nine research themes with higher priorities in each view are selected.

• 기술혁신학회지
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• 제8권1호
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• pp.277-295
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• 2005

The objective of the study is to verify the discriminatory power of valuation indexes in predicting IT small and medium sized manufacturing firms' going concern or firms' failure. The result of the study is expected to be useful in loan evaluation, investment decision, internal management decision making and business improvement. The results of study is as follows. First, we find that at least six valuation index elements are significant ex-ante variable which are discriminating between firms' going concern and firms' failure in IT small and medium sized manufacturing firms in various analysis' results. Second, these index elements are composed of 2 indexes-the ability of technology R&D, the efficient strategy of market penetration and six index elements explain 46% of the total variance. This explainable power of these indexed is similar to that of the existing 16 index elements. Finally, we find that the most important success factor of IT small and medium sized manufacturing firms are the ability of technology R&D and the efficient strategy of market penetration.

• 한국경영과학회지
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• 제36권4호
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• pp.81-89
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• 2011

In recent business environments, the competition among firms is shifting from the competition based on individual firm only to the competition based on alliance of firms. This is because it is not easy for a firm to perform all functions which consumers want. Thus, it is more effective to combine core competencies of different firms based on a strategic partnership. It is essential to establish a strategic partnership and this strategic partnership is a key success factor in PSS(Product-Service System) which combines products and services. In this paper, we propose a profit sharing model for PSS partnership. We first analyze customer's utility using Cobb-Douglas utility function and then propose the PSS profit sharing ratio considering functionalities and cost structures based on the combination ratio of PSS. This paper helps firms to develop partnership strategies for PSS.

• 한국디지털정책학회:학술대회논문집
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• 한국디지털정책학회 2004년도 춘계학술대회
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• pp.369-382
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• 2004

This study is to analyze the relationships between critical success factors of customer relationship management and performance of customer relationship management. To accomplish this purpose, this study performed an empirical analysis of 206 domestic companies which have introduced customer relationship management applications. The result of the study shows that most organizational factors except evaluation and compensation factor have a positively significant effect on the performance of customer relationship management, and that ease of system use and level of system integration influence on the performance of customer relationship management positively.

• 산업경영시스템학회지
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• 제35권2호
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• pp.220-227
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• 2012

The case company has driven the six sigma innovation programme company wide for the last seven years without any stop in spite of the CEO change. There was neither any benchmark nor the sufficient number of internal experts during the initial stage of driving six sigma. However, the company raised a lot of innovation experts such as MBB, BB and GB, thereby successfully changed the way of employees' doing work and reaped an enormous amount of either visible or invisible performances as a result of implementing the six sigma innovation programme. This paper deals with both main activities undertaken at each stage of the innovation life cycle of six sigma and their performances in a ICT (Information Communication Technology) industry. The performances are described from the four aspects of a balanced score card (BSC) and finally some strategic implications suggested.

• 한국의류산업학회지
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• 제13권4호
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• pp.531-537
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• 2011

Employees of sales departments of apparel makers play an important role in the success of a fashion-related business because they provide service through the direct contact with customers. This research tests several hypothesized relationships between its determinants, such as job satisfaction and customer orientation, along with service delivery level. The subjects in this study were salespeople who worked at fashion stores in Yeosu and Sunchon. To measure the hypotheses, 200 questionnaires were handed out and 185 were collected. 163 questionnaires were used for the analysis, as 22 were found to be invalid. Frequency analysis, factor analysis, reliability analysis, and multiple regression techniques were used after coding and cleaning the data with the software SPSS 18.0. The result of this study are as follow. First, job satisfaction have a positive influence on employee's customer orientation. Second, job satisfaction have an effect on procedural and hospitable service delivery level. Third, it was found that the customer orientation have a significant impact on their procedural and hospitable service delivery level.

• 경영과학
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• 제11권1호
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• pp.165-186
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• 1994

The increasing importance of end-user computing(EUC) is reflected in the proliferation of academic and practitioner literature on the subject. However, much of this literature assumes widely differing dimensions of EUC, which tends to make many researchers suggest different success factors for managing EUC. Moreover, the variables regarding EUC management have been considerably restricted in previous research. In order to overcome these problems, this study focuses on identifying EUC dimensions theoretically and deriving generic variables representing the mode of EUC management by factor analysis first. Then, based on these EUC dimensions and generic variables for EUC management, effective ways of managing EUC are hypothesized and tested empirically through a mail survey of end-users in 83 Korean business organizations. The results suggest that effective management of EUC should be different depending upon which dimension more importance is attached to in implementing EUC.

• 한국유기농업학회지
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• 제18권4호
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• pp.441-461
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• 2010

This study explores the development processes of organic farmers' groups that have tried to manage farming activities at the regional level. They formed the groups from different reasons and situation each other. The motives to set up the groups differ between them. Some set up for the local farmers movement, others aim to get more income from the group activities. Whatever the motives, they all have been succeeded in the agricultural sector. Many new-born farmer's groups in organic farming sector tend to be regarded them as the models for success. Therefore, it is important to clarify how they have overcome difficult situation that may differ from group to group. This study tries to find and compare the four organic farmers groups with the factors of the historical processes for establishment, the process of business development, and the development of networks.

• 한국산학기술학회:학술대회논문집
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• 한국산학기술학회 2009년도 춘계학술발표논문집
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• pp.319-324
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• 2009

Lately, knowledge-based society comes, it is important for enterprises to creatively utilize knowledge of technology for technological innovation. So, Technological innovation capacity of enterprises is important factor of business success. To improve technological innovation capacity, enterprises should well utilize their internal knowledges and external knowledges which come from technological diffusion. To well utilize external knowledges of enterprises they should well understand external knowledge flow. Especially knowledge flow also occurs frequently between nations, understanding of knowledge flow which occurs between nations is important to improve nation`s technological innovation capacity. So this paper presents comparison of technological innovation capacity and knowledge diffusion flow between nations.

• Asia pacific journal of information systems
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• 제8권1호
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• pp.27-42
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• 1998

In a competitive environment, selecting and effectively pursing the right information system investments can be a key factor in sustaining corporate viability and prosperity. This study applies quality function deployment(QFD) to the determination of information system development priority. The intent of QFD is to incorporate the needs of a customer through the various stages of product planning and manufacturing into a final product. The basic idea of our study is to translate the core competence and the competitive environment into the business strategy, and the critical success factors, and subsequently into information system development priority. Our method is applied to a motor company for the determination of the information system development priority. The company case is illustrated step by step with real data of the company and motor market.