• Asia pacific journal of information systems
• /
• 제29권3호
• /
• pp.428-447
• /
• 2019

This paper investigates how firms increase customer acceptance of self-service technologies in retail, and the impact of self-efficacy on customer experience, satisfaction, and loyalty. We conducted our empirical research by administering 308 questionnaires to customers of self-service convenience stores in China. We employed a structural equation model to analyze the relationship between service quality, revisit intention, and word of mouth. The results indicate that perceived service quality significantly influences customer satisfaction, with the service quality of self-service retail and experience value being important factors in consumer acceptance of self-service retail stores. Additionally, we investigated the relationship between customer experience value, satisfaction, and loyalty, and found that self-service retail stores exert a significant impact on perceived self-efficacy. Informed by the research on customer acceptance of self-service technologies in retail, promoting further development of self-service retail technologies can effectively aid companies in generating profit while offering more convenience to customers.

• Journal of applied mathematics & informatics
• /
• 제26권1_2호
• /
• pp.203-212
• /
• 2008

Practical stability is a significant practical importance in scientific and engineering problems but less investigated. In this paper, we studied practical stability in swarms system and present new results.

• The Journal of Asian Finance, Economics and Business
• /
• 제8권4호
• /
• pp.885-895
• /
• 2021

The purpose of this study is to examine the determinants of intention to borrow consumer credit of Vietnamese people by applying the Technology Acceptance Model (TAM) and extending it with several variables, including anxiety, perceived trust, and perceived financial costs extracted and adapted from the existing literature. A questionnaire survey was administered in the big cities of Vietnam to a total of 602 consumers. Structural equation modeling (SEM) techniques have been employed to investigate the relationship among intention determinants to borrow. Findings show that perceived usefulness mediates the impact of subjective norms on the intention to borrow consumer credit. At the same time, subjective norms also directly influence the intention to borrow. Notably, anxiety, perceived trust, perceived financial cost, perceived ease of use have no significant influence on intention to borrow. Meanwhile, education level is confirmed to have a moderate influence on intention to borrow consumer credit of Vietnamese people. However, there is not enough statistical evidence about the influence of gender and marital status on the intention to borrow consumer credit in Vietnam. Based on the findings of the Vietnamese consumer credit market, we proposed some suggestions to promote the growth of the market in the future.

• 한국경영과학회:학술대회논문집
• /
• 대한산업공학회/한국경영과학회 2000년도 춘계공동학술대회 논문집
• /
• pp.664-667
• /
• 2000

Although managing knowledge about business processes has been recognized as an important aspect of Knowledge Management System (KMS), it has not been satisfactorily addressed academically or commercially. This paper proposes a KMS architecture to effectively manage business process as knowledge. It expands commonly recognized KMS functions with the process packaging module that defines business processes, monitors and evaluates process instances, keeps process instance history, and provides link between processes and other knowledge items such as documents and experts. The users can not only find the best practice of a business process but also learn from mistakes. A prototype system is implemented to show the feasibility of the proposed architecture. The results of this paper can contribute to expand current KMSs to help use knowledge to enhance the users' performance in their business processes.

• 한국산학기술학회:학술대회논문집
• /
• 한국산학기술학회 2011년도 추계학술논문집 1부
• /
• pp.67-73
• /
• 2011

정부의 지원에 대한 효과 분석을 통하여 지원 자금 규모에 따라 소상공인의 매출 증가 변화, 향후 성장성을 분석하였다. 정부자금의 수혜기업과 비수혜기업을 구분하여 상호 비교하여 분석하거나 수혜기업 중심으로 지원 자금의 성과를 분석하여 결과를 제시함으로서 정부의 자금 지원정책에 시사점을 제공하였다.

• Kyungpook Mathematical Journal
• /
• 제17권2호
• /
• pp.181-190
• /
• 1977

• 경영정보학연구
• /
• 제5권1호
• /
• pp.19-32
• /
• 2003

본 논문은 신규 비즈니스 모델 설립 시 요구되는 단계적인 접근 방법과 다양한 비즈니스 모델을 분석하기 위한 비즈니스 모델 분석 프레임워크를 제시하는데 목적이 있다. 비즈니스 모델을 가치 창출 방식에 따라서 크게 4가지 유형으로 나누었으며 그 유형들의 파생모델을 제시 하였다. 또한 적용 사례로서 무선랜 서비스를 이용한 새로운 비즈니스 모델을 도출 하였으며 비즈니스 모델 분석 프레임워크를 이용하여 신규 서비스에 대한 적용 가능성을 평가하였다.

• International Journal of Computer Science & Network Security
• /
• 제24권7호
• /
• pp.177-185
• /
• 2024

Web science, a general discipline of learning is presently at high demand of expertise with ideas to develop software-based WebApps and MobileApps to facilitate user or customer demand e.g. shopping etc. electronically with the access at their smartphones benefitting the business enterprise as well. A worldwide-computerized reservation network is used as a single point of access for reserving airline seats, hotel rooms, rental cars, and other travel related items directly or via web-based travel agents or via online reservation sites with the advent of social-web, e-commerce, e-business, from anywhere-on-earth (AoE). This results in the accumulation of large and diverse distributed databases known as big data. This paper describes a novel intelligent web-based electronic booking framework for e-business with distributed computing and data mining support with the detail of e-business system flow for e-Booking application architecture design using the approaches for distributed computing and data mining tools support. Further, the importance of business intelligence and data analytics with issues and challenges are also discussed.

• 서비스연구
• /
• 제2권2호
• /
• pp.99-113
• /
• 2012

많은 대학에서 해외 유학생을 유치하기 위해 노력하고 있다. 우리나라의 외국 유학 중에는 지리적으로 가까운 중국학생이 가장 많은 상황이며, 향후에도 지속적으로 증가할 가능성이 있기 때문에 이를 충족시켜 줄 수 있는 다양한 서비스 제공이 필요한 시점이다. 본 연구는 대학 기숙사를 대상으로 하여, 소음요인, 음식요인 및 시설요인이 유학생들의 기숙사 생활만족도에 어떠한 영향을 주는지에 알아보기 위하여, G대학교 중국유학생을 대상으로 실증 연구를 수행하였다. 분석 결과 음식요인과 시설요인은 기숙사 생활 만족도에 유의한(+) 영향을 미치는 것으로 나타났으며, 소음요인은 유의한 영향을 미치지 않은 것으로 나타났다. 연구 결과를 토대로 외국 유학생을 유치하는 대학에서는, 기숙사에 대한 차별화 전략을 사용할 경우 시설 및 음식 요인에 초점을 맞추는 것이 좀 더 효과적이라고 판단된다.

• The Journal of Asian Finance, Economics and Business
• /
• 제6권4호
• /
• pp.287-295
• /
• 2019

The study aims to build a model for evaluating the effectiveness of activities and the effectiveness of financial investments in high-tech industries in Kazakhstan. The development of high-tech industries plays an important role in the economic growth of a country. In this regard, it is relevant to study the effectiveness of financing the most important industry in Kazakhstan. The development of the high-tech sector ensures the efficient functioning of the national innovation system. High-tech enterprises are one of the competitive sectors that allow us to develop and implement leading-edge innovations with the goal of their subsequent commercialization domestically and abroad. The author defines the multicriteria of efficiency in a knowledge-based economy associated with achieving an economic effect with multivariate correlation of results with costs. A multivariate dynamic model, an integral indicator of performance, an integral indicator of cost-effectiveness is proposed. The assessment of the effectiveness of financial costs and performance indicators in all regions of Kazakhstan have the positive dynamics of indicators, as well as a high economic effect. The results of the study can be applied in regional management to adequately assess the effectiveness of high-tech organizations and the effectiveness of financial investments, contribution to ensuring the economic security of the region.