• Title/Summary/Keyword: Business information services

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A Study on the Effect of Quality and Benefit of Business Consulting Service on Customer Commitment (비즈니스 컨설팅 서비스의 품질과 편익이 고객과의 결속관계에 미치는 영향에 관한 연구)

  • Kang, Hyoung-Mo;Gim, Gwang-Yong
    • Journal of Information Technology Services
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    • v.7 no.1
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    • pp.1-22
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    • 2008
  • A business consulting service combines company's knowledge and information with external's ones systematically. This combination achieve knowledge synergy and make added value for the business as a whole. Therefore, a business consulting service has been called Knowledge Ware Industry. Consulting corporations and consultants must provide valuable services for running and growing their business successfully. A value of business consulting service could be identified offset quality and benefits from costs. This study conducted survey about business consulting service quality by SERVPERF model and benefit, customer commitment. The research result showed that the quality of business consulting service effects on the benefit positively and benefit increased customer commitment. Finally, there is positive relationship between customer commitment and intention of continuing of the business consulting service.

B2B Business Process Metadata Ontology Design (기업간 비즈니스 프로세스 메타데이터 온톨로지 설계)

  • Kim, Hyoung-Do;Kim, Jong-Woo
    • 한국IT서비스학회:학술대회논문집
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    • 2006.11a
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    • pp.170-176
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    • 2006
  • B2B registries are information systems to registrate B2B related business information such as companies' profiles, business documents, business processes, services and to provide query facilities to find information about potential business partners. In this study, we focus on the design of the repository for B2B business processes. In this paper, a metadata ontology is designed to registrate B2B business processes. In practice, there are several competitive business process definition languages such as ebXML BPSS (Business Process Specification Schema), WSBPEL (Web Service Business Process Execution Language), BPMN (Business Process Modeling Notation), and so on. In order to registrate business processes based on different representation frameworks, the proposed metadata ontology consist of three layers, common metadata, language-specific metadata, and interrelationship metadata. To implement the proposed metadata ontology using ebXML registry, metadata mapping scheme to ebRIM (ebXML Registry Information Model) are also suggested.

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Design of the Material Control System based on Service Oriented Architecture (서비스 지향 아키텍쳐 기반의 자재관리시스템 설계)

  • An, Min-Jeong;Lee, Hong-Chul
    • IE interfaces
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    • v.20 no.3
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    • pp.257-266
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    • 2007
  • To survive in rapidly changing business environment, the enterprises of all over the world are trying to integrate their IT infra structure and are trying to automate their business process. Service Oriented Architecture (SOA) is being accepted as an IT standard to support efficient system integration and flexible business process automation between enterprises or departments. The material control system is required this software architecture between manufacturing company and materials supply vendors. This paper introduces concept of SOA, relevant technology about SOA such as Web Services and Business Process Execution Language (BPEL) and Enterprise Service Bus (ESB) and describes how to automate materials control process by designing the material control system based on SOA. The analysis of requirements is proceeded by Unified Modeling Language (UML) and SOA delivery strategy is selected the top-down strategy. And this paper describes how to derive services and operations and how to arrange services in three service layers and how to design business process.

A SOA Service Identification Model Based on Hierarchical Ontology (계층적 온톨로지 기반의 SOA서비스 식별 모델)

  • Park, Sei-Kwon;Choi, Ko-Bong
    • Journal of Information Technology Services
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    • v.12 no.1
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    • pp.323-340
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    • 2013
  • As the importance of collaboration becomes critical in today's open and complex business environment network, the issues and solutions on compatibility and reusability between different kinds of applications are being increasingly important as well in systems analysis and design. And therefore, service-centered SOA is receiving attention in such business environment as a strategic approach that makes possible for prompt action according to the needs of users and business process. Various implementation methodologies have been proposed for SOA, however, in practical aspects most of them have some problems since they fail to propose specific policies in definition and identification of services for the exact user requirements and business situations. To solve or alleviate those problems, this paper suggests a new service identification model based on hierarchical ontology, where three different ontologies such as business ontology, context ontology and service ontology are proposed to define the relationship and design the link between user requirements, business process, applications and services. Through a suggested methodology in this paper, it would be possible to provide proactive services that meets a variety of business environments and demands of user. Also, since the information can be modified adaptively and dynamically by hierarchical ontology, this study is expected to play a positive role in increasing the flexibility of systems and business environments.

Emerging IT Services Model : Cloud Business Model, Focused on M-Pesa Case (새로운 IT 서비스 모델, 클라우드 비즈니스 모델 : M-Pesa 사례 분석)

  • Hahm, Yukun;Youn, Youngsoo;Kang, Hansoo;Kim, Jinsung
    • Journal of Information Technology Services
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    • v.11 no.3
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    • pp.287-304
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    • 2012
  • Cloud computing, which means a new way of deploying information technology(IT) in organizations as a service and charging per use, has a deep impact on organizations' IT accessibility, agility and efficiency of its usage. More than that, the emergence of cloud computing surpasses a mere technological innovation, making business model innovation possible. We call this innovation realized by could computing a cloud business model. This study develops a comprehensive framework of business model, first, and then defines and analyzes the cloud business model through this framework. This study also examines the case of M-Pesa mobile payment as a cloud business model in which a new value creation and profit realization schemes have been realized and industry value network has changed. Finally, this study discusses the business implications from this new business model.

A Study on Building Web Services for Implementing Real Time Enterprise

  • Lee, Jung-Min
    • 한국경영정보학회:학술대회논문집
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    • 2007.11a
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    • pp.377-382
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    • 2007
  • To transform the enterprise system into the 'Real Time Enterprise' with respect to IT, I suggest the conceptual application model which is composed of pieces(components) extracted from different packaged applications working in a heterogeneous environment based on the 'business activity' in other words, business services provided by internal (inter-enterprise) and external (extended enterprise) application to support a business activity within in an enterprise and the design mechanism focusing service tier which acts as intermediate tier within application architecture.

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Increasing Business Service Interoperation through the WSDL Extension

  • Lee, Jong-Ok;Jung, Min-Ho
    • Journal of Information Technology Applications and Management
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    • v.15 no.3
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    • pp.243-259
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    • 2008
  • To support business services interoperation, the BSD (Business Service Document), which is an extension of the Web Service Description Language (WSDL) the web service specification of the World Wide Web Consortium (W3C) was designed. The WSDL presents comprehensive standards for the interoperability of software components and W3C delegates extensions of WSDL to the users for their own purposes and objectives. In this article, BSD Creator, which can generate well-formed and valid BSDs, was designed and implemented. Also, the BSD Operation Pilot System where service providers can publish BSD specification documents and service users can search for services, was implemented and presented. BSD Creator and the BSD Operation Pilot System, which are the outcomes of this study, were assessed for their quality and usefulness using ISO/IEC 9126. The outcomes of this paper will be the basis on which industry groups can construct a Business Services Interoperation System, and are expected to contribute to the revitalization of business service interoperation.

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Synchronization and desynchronization in a biological neural network

  • Cancedda, Stefano;Corsini, Filippo;Marini, Massimiliano;Morabito, Federico;Stillo, Giuliano;Davide, Fabrizio
    • Proceedings of the IEEK Conference
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    • 2002.07c
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    • pp.1867-1870
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    • 2002
  • In the present paper, we will focus on the characterization of the biological network behaviour, in terms of synchronization and desynchronization of the measured signals by Micro Electrode array. We evaluate a easy calculable estimator that implies de/synchronization property of the biological neural network.

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A Study on Online Business Model : The Case of Automotive Market (자동차 판매 비즈니스 모델 연구)

  • Kim, Ock-bong;Han, Jung-hee
    • Journal of Information Technology Services
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    • v.14 no.4
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    • pp.269-281
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    • 2015
  • The objective of this study is offering new on line business model for automotive market. In order for the research aim, we conduct direct in-depth interviews with CEO, including analysis of business patterns on eight automotive firms in Gwangju city. As a result, we suggest new business model so called, Online to offline (o2o) that combines advantages in both off-line and on-line business. Techniques that o2o automotive companies may employ include in-store pick up of items purchased online, allowing customers. Purchasing the automotive is not only a car but also services including insurance, warrant services. o2o business model suggested shows the operating of the goods and service sale. When it comes to characteristics of automotive conventional sale patterns, utilization of the online-to-offline commerce has not eliminated the advantages that e-commerce companies have. That model can enhance the new values for customers as well as new market creation. Also, this new business model (o2o) can contribute the emerging industry business model installed based in particular, emergence of Iot (Internet of thing) in terms of sharing knowledge and information between enterprise and customers.

An Operation of Cloud System for the Centralization Services of Business Documents (업무문서 중앙화 서비스 제공을 위한 클라우드 시스템 운영방안)

  • Yoon, Yong;Kim, Younsung
    • Journal of Information Technology Services
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    • v.13 no.4
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    • pp.309-324
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    • 2014
  • This case study focuses on the preparing a guide for the plan to the companies that want to build a business document system for the centralized services under the cloud computing. Total 3 Operating companies with regard to cloud computing issues are introduced for this purpose. Analyzing the usage and development direction of the selected companies were performed to set up plans. Through this in-depth needs of the user's point of view for the management of business documents, The necessary improvements in the process of collaboration and document sharing were derived. Business documents centralized service plans were proposed based on cloud computing models. Practical experiences of the companies were helpful to present the details of the operational strategy and operational plans. Especially with minimal staff input and verification process, Sample method for the automatic generating of the new document file name is introduced. A test bed before operating the enterprise-wide system were presented with information that is to be considered when building systems.