• 한국컴퓨터정보학회:학술대회논문집
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• 한국컴퓨터정보학회 2008년도 제38차 하계학술발표논문집 16권1호
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• pp.243-249
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• 2008

Based on a comprehensive framework that reflects lifecycle requirements of KMs and BPMs, we propose an PKMS(Process based KMS) for integrating KMs and BPMs in order to combine the advantages of the two paradigms. This paper first defines the priority order of knowledge according to knowledge type and classifies it into three groups which consist of Basic KM, Practical KM and Reference KM. Then, it suggests PKMS knowledge map composed of much core-knowledge each of which has information about a unit of the related business process. Using the PKMS Knowledge map, we can directly provide related core-knowledge related for the business process while a person is working a unit of business process. This paper designed the PKMS applied to employment insurance business part. Long term goal of the concepts is to concern a change management organization of knowledge on PKMS.

• Industrial Engineering and Management Systems
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• 제11권3호
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• pp.233-240
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• 2012

The implementation of business process management (BPM) systems in large number of business organizations transforms BPM system into such a level of maturity and tends to collect large repositories of business process (BP) models. This issue encourages BP flexibility that leads to a large number of process variants derived from the same model, but differing in structure, to be stored in the large repositories of BP models. Therefore, the repositories may include thousands of activities and related business objects with variation of requirements and quality of service. It is a common practice to customize processes from reference processes or templates in order to reduce the time and effort required to design and deploy processes on all levels. In order to address redundancy and underutilization problems, a generic process model, called as reference BP, is absolutely necessary to cover the best of process variants. This study aims to develop multiple-objective business process genetic algorithm (MOBPGA) to find a set of non-dominated (Pareto) solutions of business reference model to enhance conventional approach which considered only a single objective on creating BP reference model by using proximity score measurement. A mixed-integer linear program is constructed to evaluate performance of the proposed MOBPGA on small-scale problems by using standard measures for multiple-objective techniques. The results will show the viability of applying MOBPGA in terms of simultaneously maximizing proximity score measurement, minimizing total duration, and total costs of the selected reference model.

• 대한산업공학회지
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• 제35권1호
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• pp.40-50
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• 2009

Knowledge-based services are largely dependent upon human-driven works. Therefore, considering human characteristics is required when modeling processes for knowledge-based services. As an emerging technology for Business Process Management, Human Interaction Management and its supportive process management can be an alternative to deal with human-driven processes. However, current HIM does not suggest concrete method for modeling conditions that are essential to realize supportive process management. And the condition modeling of HumanEdj, the only HIM software implemented, reveals the problem of complexity. As a solution, this paper suggests a fact-oriented ontological approach to process modeling. The approach uses human-friendly form of facts for condition modeling.

• 한국CDE학회논문집
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• 제15권3호
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• pp.204-211
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• 2010

Recently, business process management has become an important concept to define and execute business process. During the execution of the collaborative business processes defined by the consensus with manufacturing enterprises, a lot of variations can be occurred by various internal and external factors related to business. From this reason, manufacturing enterprises have tried to seek for a technology to define and execute the collaborative business process systematically under the dynamic situations approving process variation. This study defines the collaborative business process among manufacturing enterprises at first and proposes its execution technology under the dynamic situations. Here, the proposed execution technology includes the authority management of each process, sub-process, and activity for security, the forced execution of the incomplete process containing the undefined sub-process, the re-execution in a certain range of business process for correcting errors, and the dynamic selection of sub-process. Furthermore, this study implements a prototype system to check the validity of its application under the dynamic situations.

• 한국정보기술응용학회:학술대회논문집
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• 한국정보기술응용학회 2006년도 춘계학술대회
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• pp.184-184
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• 2006

• 한국경영과학회:학술대회논문집
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• 한국경영과학회/대한산업공학회 2003년도 춘계공동학술대회
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• pp.1150-1156
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• 2003

This paper suggests process knowledge management (PKM) which aims at lossless integration of business process management (BPM) and knowledge management (KM). To implement PKM, this paper suggests the concept of process knowledge and explores how to use them to extend the functionalities of knowledge management systems and process management systems by considering the lifecycle requirements of both knowledge and business processes. The framework and extended functionalities can provide a new corporate paradigm that combines the advantages of BPM and KM. Further, important corporate knowledge about business processes can be defined and managed in a single framework.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2003년도 추계학술대회 및 정기총회
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• pp.233-236
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• 2003

Redesign of business processes still attracts a lot of interest. There have been a variety of quantitative approaches to analyze of business process. However, to examine and determine the quality-focused characteristics of the business process, a qualitative approach should be deployed. This paper introduces a qualitative approach process analysis, especially adopted the concept of the emotional engineering which is used in the area of the product design. To analyze the qualitative aspect of the business process, the emotional adjectives for the business process are used. The proposed methodology enables to determine which of business process is better or not in a more intuitive way.

• 대한공간정보학회지
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• 제22권4호
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• pp.81-89
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• 2014

우리나라는 공공기관과 지방 자치단체에서 생산된 국가 공간정보를 통합관리하고 공동 활용하기 위한 목적으로 국가공간정보통합체계를 구축하였다. 다른 기관에서 구축된 정보가 국가 차원에서 통합 관리됨에 따라 통합된 국가공간정보의 체계적인 품질관리 필요성이 제기되고 있다. 본 논문에서는 국가공간정보통합체계의 품질관리시스템 구축을 위한 업무 프로세스 재설계(BPR: Business Process Reengineering) 수립을 다룬다. 품질관리 업무를 품질관리 대상정의, 품질측정, 평가 및 분석, 품질개선 프로세스로 정의하고, 각 프로세스 별 활동(Activity)을 설계한다. 품질관리 업무를 수행하기 위해서는 오류여부를 판단하기 위한 업무적 규칙(BR: Business Rule)이 필요하다. 본 논문에서는 기본공간정보 중 법정동, 철도경계, 철도중심, 도로경계, 도로중심, 그리고 건물 등 6개에 대하여 BR을 도출한다. 다른 공간정보에 대한 BR은 본 논문에서 제시된 도출 방법을 사용하여 만들어 질 수 있을 것이다. 본 논문에서 수립된 BPR과 도출된 BR을 기반으로 향후 국가공간정보체계 품질관리 시스템을 구축할 수 있을 것으로 사료된다.

• 한국건설관리학회논문집
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• 제9권5호
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• pp.149-158
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• 2008

플랜트 산업은 여러 가지 요소기술이 복합적으로 적용되고, 엔지니어링, 기자재 제작기술, 컨설팅, 파이낸싱 등의 지식서비스를 필요로 하는 차세대 성장동력 산업임에도 불구하고, 국내의 실정은 프로젝트 사업관리가 체계적이지 못했던 것이 사실이다. 따라서 관련 기술력에 대한국가차원의 선진화 전략과 프로젝트 수행단계별 업무절차의 정립이 요구되고 있다. 이에 본 논문은 사업관리 효율증대를 위한 표준화된 업무절차 정립을 목적으로 다음의 연구를 수행하였다. 첫째, 국내외 업무절차서와 관련된 문헌조사 및 12개 대형플랜트건설사의 업무절차서를 수집하였다. 둘째, 수집된 업무절차서의 분석을 통해 현재 산업계에서 사용하고 있는 업무절차서의 문제점을 분석하고 개선방안을 도출하였다. 셋째, 미국 PMI의 프로젝트관리 지식체계의 모태인 PMBOK의 이론과 CMAA의 건설사업환기 업무범위를 활용하고 국제표준화기구가 제정하고 시행하는 ISO 9001:2000 규정을 착용하여 EPC프로젝트의 효율적인 관기를 위해 필요한 EPC수행단계별 21개의 중점관리요소를 포함한 업무절차 매트릭스를 도출하였고, 전문가 자문을 통한 '계획 및 설계단계', '구매조달단계', '시공 및 시운전단계'별 176개의 '주요단위업무'를 도출하였다. 넷째, 도출된 EPC 수행단계별 주요단위업무를 Business Process 관점으로 재설계하고, 전문가 자문과 검증을 통하여 총176개의 업무절차 BPM모델을 개발하였다. 최종단계로, 'EPC 수행단계별 업무절차BPM모델'의 시스템 개발모델을 제안하였다.

• 경영과정보연구
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• 제31권4호
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• pp.433-444
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• 2012

본 연구의 목적은 계층적 분석 기법을 이용한 비즈니스 프로세스 관리 시스템(BPMS)의 평가 모형을 개발하는 것이다. 이를 위해 전문가 집단으로부터 BPMS 솔루션 선택을 위한 기준을 도출하였으며, 이 기준들의 쌍대비교를 통해 AHP 기반의 분석 모형을 개발하였다. 분석모형을 통해 기업이 원하는 BPMS 솔루션을 선택할 수 있으며, 이는 기업의 프로세스 관리 능력 제고에 기여할 수 있을 것이다.