• Title/Summary/Keyword: Business Process management

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Design of PKMS for Business Innovation based on Knowledge Management in Public Organization

  • Ji, Seung-Hyeon
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2008.06a
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    • pp.243-249
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    • 2008
  • Based on a comprehensive framework that reflects lifecycle requirements of KMs and BPMs, we propose an PKMS(Process based KMS) for integrating KMs and BPMs in order to combine the advantages of the two paradigms. This paper first defines the priority order of knowledge according to knowledge type and classifies it into three groups which consist of Basic KM, Practical KM and Reference KM. Then, it suggests PKMS knowledge map composed of much core-knowledge each of which has information about a unit of the related business process. Using the PKMS Knowledge map, we can directly provide related core-knowledge related for the business process while a person is working a unit of business process. This paper designed the PKMS applied to employment insurance business part. Long term goal of the concepts is to concern a change management organization of knowledge on PKMS.

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Generation of Business Process Reference Model Considering Multiple Objectives

  • Yahya, Bernardo Nugroho;Wu, Jei-Zheng;Bae, Hye-Rim
    • Industrial Engineering and Management Systems
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    • v.11 no.3
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    • pp.233-240
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    • 2012
  • The implementation of business process management (BPM) systems in large number of business organizations transforms BPM system into such a level of maturity and tends to collect large repositories of business process (BP) models. This issue encourages BP flexibility that leads to a large number of process variants derived from the same model, but differing in structure, to be stored in the large repositories of BP models. Therefore, the repositories may include thousands of activities and related business objects with variation of requirements and quality of service. It is a common practice to customize processes from reference processes or templates in order to reduce the time and effort required to design and deploy processes on all levels. In order to address redundancy and underutilization problems, a generic process model, called as reference BP, is absolutely necessary to cover the best of process variants. This study aims to develop multiple-objective business process genetic algorithm (MOBPGA) to find a set of non-dominated (Pareto) solutions of business reference model to enhance conventional approach which considered only a single objective on creating BP reference model by using proximity score measurement. A mixed-integer linear program is constructed to evaluate performance of the proposed MOBPGA on small-scale problems by using standard measures for multiple-objective techniques. The results will show the viability of applying MOBPGA in terms of simultaneously maximizing proximity score measurement, minimizing total duration, and total costs of the selected reference model.

A Fact-oriented Ontological Approach to Process Modeling for Knowledge-based Services (지식 기반 서비스를 위한 사실 지향 온톨로지 기반의 프로세스 모델링 접근법)

  • Lee, Jeong-Soo;Kim, Kwang-Soo;Kim, Cheol-Han
    • Journal of Korean Institute of Industrial Engineers
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    • v.35 no.1
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    • pp.40-50
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    • 2009
  • Knowledge-based services are largely dependent upon human-driven works. Therefore, considering human characteristics is required when modeling processes for knowledge-based services. As an emerging technology for Business Process Management, Human Interaction Management and its supportive process management can be an alternative to deal with human-driven processes. However, current HIM does not suggest concrete method for modeling conditions that are essential to realize supportive process management. And the condition modeling of HumanEdj, the only HIM software implemented, reveals the problem of complexity. As a solution, this paper suggests a fact-oriented ontological approach to process modeling. The approach uses human-friendly form of facts for condition modeling.

Execution Technology for Collaborative Business Process among Manufacturing Enterprises (제조기업 간 협업프로세스 실행 기술)

  • Kim, Hyun-Woo;Kim, Bo-Hyun;Baek, Jae-Yong;Jung, So-Young;Choi, Hon-Zong
    • Korean Journal of Computational Design and Engineering
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    • v.15 no.3
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    • pp.204-211
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    • 2010
  • Recently, business process management has become an important concept to define and execute business process. During the execution of the collaborative business processes defined by the consensus with manufacturing enterprises, a lot of variations can be occurred by various internal and external factors related to business. From this reason, manufacturing enterprises have tried to seek for a technology to define and execute the collaborative business process systematically under the dynamic situations approving process variation. This study defines the collaborative business process among manufacturing enterprises at first and proposes its execution technology under the dynamic situations. Here, the proposed execution technology includes the authority management of each process, sub-process, and activity for security, the forced execution of the incomplete process containing the undefined sub-process, the re-execution in a certain range of business process for correcting errors, and the dynamic selection of sub-process. Furthermore, this study implements a prototype system to check the validity of its application under the dynamic situations.

A Study on Framework for Process Knowledge Management (프로세스 지식 관리 프레임웍에 대한 연구)

  • Choe In Jun;Song Min Seok;Jeong Ji Su
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2003.05a
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    • pp.1150-1156
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    • 2003
  • This paper suggests process knowledge management (PKM) which aims at lossless integration of business process management (BPM) and knowledge management (KM). To implement PKM, this paper suggests the concept of process knowledge and explores how to use them to extend the functionalities of knowledge management systems and process management systems by considering the lifecycle requirements of both knowledge and business processes. The framework and extended functionalities can provide a new corporate paradigm that combines the advantages of BPM and KM. Further, important corporate knowledge about business processes can be defined and managed in a single framework.

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Qualitative approach for business process analysis (비즈니스 프로세스의 정성적 분석 방안)

  • 홍대근;서의호;유기동
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2003.11a
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    • pp.233-236
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    • 2003
  • Redesign of business processes still attracts a lot of interest. There have been a variety of quantitative approaches to analyze of business process. However, to examine and determine the quality-focused characteristics of the business process, a qualitative approach should be deployed. This paper introduces a qualitative approach process analysis, especially adopted the concept of the emotional engineering which is used in the area of the product design. To analyze the qualitative aspect of the business process, the emotional adjectives for the business process are used. The proposed methodology enables to determine which of business process is better or not in a more intuitive way.

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The Establishment of BPR for National Spatial Data Infrastructure Quality Management System (국가공간정보통합체계 품질관리시스템 구축을 위한 BPR 수립)

  • Youn, Jun Hee
    • Journal of Korean Society for Geospatial Information Science
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    • v.22 no.4
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    • pp.81-89
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    • 2014
  • In Korea, National spatial data infrastructure has implemented in order to integrated manage and share the national spatial information producted by public agencies and local governments. The necessities of systematic quality management are raised, because information, which is generated by different agencies, is integrative managed by national level. In this paper, the establishment of BPR(Business Process Reengineering) for national spatial data infrastructure quality management system. Quality management business is defined as quality management object definition, quality measuring, evaluation and analysis, and quality enhancement process. Next, activities for each process are designed. For the quality management business, business rule(BR) is required for determining error. We derive the BR for six objects(legal-dong, railway boundary, railway centerline, road boundary, road centerline, building) among the basic spatial information. Other information's BR can be generated by using the derivation method described in this paper. Based on the BPR of this paper and derived BR, national spatial data infrastructure quality management system can be implemented in the future.

Development of EPC Business Process Management Model for Improving Plant Project Management (플랜트프로젝트 사업관리 업무절차 개선을 위한 EPC 수행단계별 BPM모델 개발)

  • Park, Bum-Jin;Lee, Min-Jae;Lee, Tai-Sik
    • Korean Journal of Construction Engineering and Management
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    • v.9 no.5
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    • pp.149-158
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    • 2008
  • Plant construction is being a motive power of national economic growth, because it is a higher value-added business which has enormous influence through other industry. But, plant projects management of the domestic company was poor. So, the development of EPC Business Process Management method has been encouraged. Therefore, this paper performed several researches for setting up the EPC Business Process Management Model for improving plant project management. And the details are as follows. First of all, this study collected the work procedure manuals of 12 large-sized international construction companies. Secondly, from the analyzing gathered EPC work procedure manuals, issues of work procedure manuals were analyzed and improvement plans were drawn out. Basis on this, This study presents a method to improve project management for EPC plant project. 'The Work Procedure Matrix for EPC Management' and 'Key Unit Works for EPC Management' were drawn out by using overseas construction management theories and international regulations. In addition, 'The EPC Business Process Management Models' reformed to the Business process method, that is the set of specifications, documents and procedures used to manage the EPC plant project. And it describes how the EPC work procedure manuals will be used. Finally, this study suggests the model of EPC Business Process Management System. The framework of Plant project management can be clarified by using 'The Work Procedure Matrix'. And 'Key Unit Works' are used to organize the work procedure needed to improve plant projects management. The results of this study will help to improve in project management efficiency for plant construction.

A Study on Evaluation Model of Business Process Management Systems based on Analytical Hierarchy Process (AHP 기반의 비즈니스 프로세스 관리시스템 평가 모형에 관한 연구)

  • Yu, Sung-Yeol
    • Management & Information Systems Review
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    • v.31 no.4
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    • pp.433-444
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    • 2012
  • The purpose of this study is to develop the evaluation model of BPMS(business process management systems) based on AHP(analytical hierarchy process). In this study, we draw some criteria to select BPMS solution from a experts panel. And, we develop an evaluation model based on AHP method. As a result, each organization can select the effective BPMS solution from the proposed evaluation model.

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