• Title/Summary/Keyword: Business Process Redesign

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A Case Study on R&D Process Innovation Using PI6sigma Methodology (PI6sigma를 이용한 R&D 프로세스 혁신 사례 연구)

  • Kim, Young-Jin;Jeong, Woo-Cheol;Choi, Young-Keun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.1
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    • pp.17-23
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    • 2010
  • The corporate R&D(Research and Development) has a primary role of new product development and its potential is the most crucial factor to estimate corporate future value. However, its systemic inadequacies and inefficiencies, the shorten product life-cycle to satisfy customer needs, the global operations by outsourcing strategy, and the reduction of product cost, are starting to expose to R&D business processes. The three-phased execution strategy for R&D innovation is introduced to establish master plan for new R&D model. From information technology point of view, PLM(Product Life-cycle Management) is one of the business total solutions in product development area. It is not a system, but the strategic business approach that collaboratively manage the product from beginning stage to end of life in all business areas PLM functions and capabilities are usually used as references to re-design new R&D process. BPA(Business Process Assessment) and 5DP(Design Parameters) in PI6sigma developed by Samsung SDS Consulting division are introduced to establish R&D master plan and re-design process respectively. This research provides a case study for R&D process innovation. How process assessment and PMM(Process Maturity Model) can be applied in business processes, and also it explains process re-design by 5DP method.

K Public Corporation's IT Organization Redesign Case (K공사의 IT 조직 재설계 사례)

  • Cho, Dong-Hwan;Cha, Kyoung-Hwan;Shim, Hyoung-Seop
    • Information Systems Review
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    • v.13 no.3
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    • pp.165-183
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    • 2011
  • IT organizations have been consistently required to change in order to cope with business and technological changes. However, the practical methodologies or guidelines about IT organization redesign are deficient. This research investigates IT organization's redesign methods and procedures focused on K public corporation which fundamentally redesigned IT organization recently. In K public corporation, to-be model of IT organization was designed with job analysis for IT organization redesign, task redesign was performed, and IT organization and personnel was assessed. 1) In task analysis, core activities are identified and 96 standard tasks are drawn. 2) with to-be organization design, IT support, IT delivery, IT operation teams and BuKyoung and Jeju teams were divided. 3) Previous job organization was restructured, IT organization personnel were finally confirmed through FTE and internal review. K public corporation strengthened IT planning task instead of reducing operational IT task, improved IT management process which was lower than other companies, and improved IT outsourcing management system and IT users' satisfactions. This research has practical implications for many companies which struggle with IT organization redesign method and process.

Application of Reliability Technology for Sustainable Product Redesign (지속가능한 제품재설계를 위한 신뢰성기법의 적용방법)

  • Lee, Jong-Beom;Jung, Won
    • Journal of Applied Reliability
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    • v.9 no.4
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    • pp.343-349
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    • 2009
  • One of the recent hot issues in the manufacturing business is how to incorporate environmental attributes into product and process design. Design for environment considers the potential environmental impact of a product throughout its life-cycle. In the case of something breaks, it can become waste immediately, hence reliability and durability is the essential part of product design. This paper presents reliability technology for sustainable product design to improve the product longevity that extends performance life, serviceability and durability. The presented method will help to develop a sound design and avoid weak links to minimize the waste.

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Situational Relation of Job Crafting, Organizational Support, and Innovation Performance

  • Yu, Byung-Nam
    • Asia-Pacific Journal of Business
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    • v.12 no.2
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    • pp.25-37
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    • 2021
  • Purpose - This study analyzes the situational relationship between the components of job crafting and innovation performance, and based on this, suggests practical alternatives to the effect of the control variables of organizational support. Design/methodology/approach - For this survey, 350 questionnaires were distributed to Korean SME workers from October 5, 2020 to March 20, 2021, and 230 questionnaires were collected. In order to check the validity of the questionnaire, the questionnaire judged to be inappropriate in response was excluded. The recovery rate was 65.7%, and the effectiveness of the questionnaire was 82%. Structural equation model and hierarchical regression analysis are used to analyze those data. Findings - First, job enhancement through job redesign as well as organizational support is a key task in order to expect innovative results from field members. Innovative performance is not created by individual jobs, but is created between jobs and jobs, tasks and tasks, teams and teams, and departments and departments. This is why it is worth paying attention not to the functional approach, but to the interconnection structure of the process. Research implications or Originality - In this study, it was analyzed that structural job resource increase and social job resource increase, which are components of job crafting, had a positive effect on innovation performance, and that challenging job will had no significant effect. Challenging work will itself does not negatively affect innovation performance. Combining the survey and interview, field members who make up the majority of respondents say that they do not lack the will to work. They claim that there is no channel or opportunity to express or practice a challenging will.

Measuring the Degree of Virtualization of Korean Collaborative Organizations (국내 협업 조직의 가상조직화 수준 측정)

  • Im, Jae-In;Park, Gyeong-Hye
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2005.12a
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    • pp.463-470
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    • 2005
  • In a rapidly changing business environment, the improvement of managerial techniques through IT utilization brings about remarkable increases in profitability and redesign of work process for better performances. IT innovation by electronic instruments such as ICT e-business provides accelerates forming inter-organizational information network and helps them benchmark the best practices of advanced organizations. A new shift of paradigm by e-business across all enterprises has turned the traditional aspects of inter-organizational competition and relationship into a form of collaboration. Collaboration enables business activities in parallel position among companies and facilitates cooperation between partner enterprises. Lately, the concept of 'Synchronization' is emerging beyond dimension of cooperation between networks, and the most concepts related to it are converging into 'Collaboration Networks'. This research observes a virtual organization as a form of collaborative networks, and measures the degree of virtualization of Korean collaborative organizations.

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The study on the Re - design of Banking Business using the Information Technology (정보처리기술을 이용한 은행업무의 재설계에 관한 연구)

  • Lee, Sun-Cheol;Cheon, Jeong-Rak
    • Asia pacific journal of information systems
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    • v.6 no.1
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    • pp.125-163
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    • 1996
  • Since the bank managers were accustomed to be under the goverment policy and control so far, all what they had to do were just to follow the government policy and wait for customers. These usual practices resultedin neglection of concerns for innovation and competitive power. However, it currently happens the change of business environment such as the liberalization of interest rates and the open finance market policy. Thus, it is necessary for the bank managers to have a concern on that situation for the improvement of profitability through productivity and cost-down. The bank managers are trying to set out an innovation strategy to cope with this situation. An innovation strategy should be based on its own characteristics of banking business. The banking business is different from those of other business because it deals with intangible services rather than material goods and thus, the bank managers have to be more sensitive to the customers. There also exists an inefficiency of internal process due to too many repetition of 'check and balance'. Thus, We set out the five principles and six selected tasks in order to settle down an inefficiency and to redesign a bank operation process.

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Business Process Support Based on IoT Technology (사물인터넷을 이용한 비즈니스 프로세스 지원방안)

  • Hong, Hyun-Gi
    • Journal of Convergence for Information Technology
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    • v.7 no.1
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    • pp.75-79
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    • 2017
  • The purpose of this paper is to propose a method for business process system (BPS) based on the Internet of Things (IoT). As the results of this research the IoT architecture and the business process design are derived. The main findings include the proposed IoT-enabled BPS method, illustrated by the description of the application and its assessment. In addition, the key business processes namely; remote machine monitoring; maintenance of machine; material procurement; product pricing; and information reporting system, are affected by IoT technology. The proposed method of this research could be the reference for the companies which want to have better management performance based on IoT technologies.

The Real Time Vehicles Tracking and Intelligent Transportation Management System Using Smart Phone Application (스마트폰을 활용한 실시간 화물추적 및 지능형 수.배송 관리시스템)

  • Kim, Sung-Gyun;Byun, Hae-Gwon;Yoo, Woo-Sik;Choi, Jin-Suk
    • IE interfaces
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    • v.24 no.4
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    • pp.428-434
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    • 2011
  • In these days, mobile technology such as smart phone and GPS have an effect on business processes of many companies especially a transportation company. The purpose of this paper is to present the development processes of real time vehicles tracking and intelligent TMS (Transportation Management System) using smart phone applications. The objective of this study is two-fold. The first is to redesign business process of the transportation company. Using BPR (business process re-engineering), we analyze current processes to find opportunities for improvement redefining processes after adopting mobile technology precisely. The second is to develop the real time vehicles tracking and intelligent TMS. Proposed system consists of four parts : (1) intelligent TMS(web system) (2) real time vehicle tracking application for TMS (3) real time tracking application for customer (4) salesman supporting application. Developed system was tested at the transportation company and was found to be an useful system.

Multiple Perspective Business System Modeling Using Unified Modeling Language (Unified Modeling Language를 활용한 다관점 업무 시스템 모형화)

  • Kim, Jong-U;Kim, Jin-Sam;Jo, Jin-Hui;Jeon, Jin-Ok
    • The Transactions of the Korea Information Processing Society
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    • v.6 no.9
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    • pp.2373-2383
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    • 1999
  • Recently, due to the popularity of object-oriented programming languages, object-oriented modeling and development methodologies become widely applied to information system development. When object-oriented methodology is adopted, using object-oriented modeling languages for business analysis and redesign has the advantages such that business modeling results can be easily understood and referred by information system developers. In this paper, UML-B, Unified Modeling Language extension for Business modeling is proposed, which uses UML notation for modeling organization structure, actors, use cases, business processes, and entities in business systems. It also utilizes extension mechanisms of UML to facilitate business modeling activities, and supports business process reengineering with object-oriented modeling.

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전자문서교환(EDI) 적용을 위한 조달 행정프로세스의 개선에 관한 연구

  • 문태수;이준한
    • Proceedings of the CALSEC Conference
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    • 1999.11a
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    • pp.509-526
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    • 1999
  • 인터넷의 확산과 정보기술의 발전에 따라 무역장벽이 낮아지면서 세계 각국은 국가경쟁력 강화를 위한 노력을 경주하고 있다. 과거의 정보화는 조직내 업무를 대상으로 추진되어왔다. 하지만, 조직내 시스템의 구축이 어느 정도 완성되면서 긴밀한 거래관계에 있는 조직간에는 전자문서교환(EDI)을 이용하여 거래하는 새로운 개념의 조직간 정보시스템(Inter-Organizational Information Systems : 10S)의 활용이 활성화되고 있다. 우리 나라도 ‘90년대 초부터 각 업종에서 EDI를 도입하기 시작해 무역, 통관, 의료, 유통 등 일부 산업부문에서는 EDI를 활발히 도입하고 있다. 특히 정부에서는 전자정부의 구현을 목표로 대민 서비스 증진, 행정업무의 효율성 증대와 기업의 국제 경쟁력 강화를 위하여 우선적으로 조달 행정업무를 대상으로 EDI를 도입하기로 결정하고, 현재 14종의 문서를 EDI로 개발하려는 1차 확산사업이 시행 중이다. 본 연구에서는 조달 EDI 시스템의 활용을 위하여 조달 EDI 시스템의 구축과정에서 분석되었던 프로세스 재설계(Business Process Redesign)와 프로세스별 시간연구(Time Study)의 과정과 결과를 제시하고자 한다.

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