Journal of Convergence for Information Technology (융합정보논문지)

Convergence Society for SMB (중소기업융합학회)
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Business Process Support Based on IoT Technology

사물인터넷을 이용한 비즈니스 프로세스 지원방안

  • Hong, Hyun-Gi (Department of Business Administration, Cheongju University)
  • Received : 2016.12.20
  • Accepted : 2017.02.20
  • Published : 2017.02.28
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Abstract

The purpose of this paper is to propose a method for business process system (BPS) based on the Internet of Things (IoT). As the results of this research the IoT architecture and the business process design are derived. The main findings include the proposed IoT-enabled BPS method, illustrated by the description of the application and its assessment. In addition, the key business processes namely; remote machine monitoring; maintenance of machine; material procurement; product pricing; and information reporting system, are affected by IoT technology. The proposed method of this research could be the reference for the companies which want to have better management performance based on IoT technologies.

본 논문의 연구목적은 사물인터넷(Internet of Things : IoT)을 기반으로 한 비즈니스 프로세스의 지원 방안을 제시하는 것이다. 이 때 사물인터넷의 비즈니스 모델과 제품의 강화를 위한 IoT의 비즈니스 프로세스 적용 방안에 집중하도록 한다. 본 논문의 연구 방법은 기계류 장치산업에서 기계생산 시에 발생하는 오류를 최소화할 수 있는 경우를 대상으로 하였다. 본 논문의 결과로서 IoT 구조와 선택된 IoT 기술에 기초한 비즈니스 프로세스의 설계를 들 수 있다. 본 연구는 IoT를 기반으로 한 비즈니스 프로세스의 지원방법론인데, 비즈니스 프로세스 중에서 IoT의 영향을 가장 많이 받는 키 프로세스, 즉 원거리 기계 모니터링, 기계 정비, 재료 조달, 제품가격결정, 그리고 정보보고시스템을 중심으로 수행되었다. 본 연구에서의 연구 한계점은 본 연구를 기계장치 회사에 한정해서 실시했다는 것이다. 향후의 연구는 연구대상을 더욱 확대하여 다른 많은 업종의 비즈니스 프로세스에도 적용해보아야 할 것이다. 본 연구의 결과는 IoT 기술을 이용하여 경영실적을 향상하고자하는 기계 산업에서 활용할 수 있을 것이다.

Keywords

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