• Title/Summary/Keyword: Business Operations

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An Exploratory Study for Investigating Loyalty in On-line Games : Focus on Interactivity and the Sense of Presence (온라인 게임의 애호도에 관한 실증적 연구: 상호작용성과 현존감을 중심으로)

  • Um Myoungyong;Kim Taeung;Kim Chungkoo
    • Korean Management Science Review
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    • v.22 no.1
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    • pp.47-66
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    • 2005
  • Online game business has emerged as the most lucrative entertainment Industry, with over 10 million players in South Korea. The popularity of online games can be attributed to the availability of broadband network and the presence of numerous PC Bangs and around the country, which have pushed online games Into the main-stream entertainment culture. The age distribution of online game players is expanding and a variety of new games are under development to target certain age groups. While the interactive entertainment market continues to expand, with many new online game publishers entering the market, relatively little is known about which factors influence online game players' behavioral intentions to play continuously in this area. It appears that in this extremely attractive and growing services segment, academics, as well as practitioners, would benefit from in vestigating the relationships among the players' loyalty, interactivity, the sense of presence and the impacts of several other key game-related constructs. Several types of interaction in on-line games and their relationship with the flow construct are investigated, and the resulting conceptual model is proposed. Based on data collected from online questionnaire survey, the validity of the simultaneous equation model has been tested and interesting conclusions have been developed concerning the relationships between the players' loyalty to the sense of presence, flow, satisfaction and interactions. Other interesting results concerning game development strategy are also provided.

A Study on Operational Status of the Six Sigma Action in Manufacturing Industry (제조부문의 6시그마 활동 운영 실태에 관한 연구)

  • Mun, JeOk;Yoon, SungPil
    • Journal of Korean Society for Quality Management
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    • v.45 no.1
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    • pp.1-10
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    • 2017
  • Purpose: Most enterprises adopt six sigma acts to maximize the business performance with raising the executiveness for the project improvements in each parts. But there are little studies about six sigma actual operations in manufacturing whether the six sigma improvements that have injected a lot of budget, efforts, labours and time are run properly. Methods: This study select 31 interviewees who have MBB or BB from 5 large enterprises running six sigma over 10 years and 5 SMEs running six sigma over 5 years to understand and review the operational status of six sigma actions in manufacturing industry and to secure representativeness. This study identify the operational status of six sigma actions and key factors enhancing or impeding execution of six sigma projects through face-to-face interviews and online surveys by e-mail. Results: This study figured out the operational status of six sigma actions and key factors enhancing or impeding execution of six sigma projects. We used SPSS 16.0 for the reliability and the validity of survey data. Conclusion: There can be a lot of different factors that affect six sigma project improvements besides the key factors from this study. More study need to think of the organization characteristics and the basic conditions and to remedy the unreasonable points and defects rather than following foreign companies and enterprises.

Derivation of Key Evaluation Indicators for Improving the Quality of Daycare Centers: Using the DEMATEL Technique (어린이집 품질 제고를 위한 핵심 평가지표 도출: DEMATEL 기법을 이용하여)

  • Park, Youngsun
    • Journal of Korean Society for Quality Management
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    • v.47 no.4
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    • pp.767-781
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    • 2019
  • Purpose: The purpose of this study is to derive key evaluation indicators to improve the quality of daycare centers by identifying the relationships among the 18 evaluation indicators of the daycare evaluation system using the DEMATEL technique. Methods: In this study, the questionnaires are completed by 17 daycare center directors who have received accreditation of daycare center. They are requested to consider the level of direct influence between two evaluation indicators. A DEMATEL analysis was conducted based on the survey results. Results: The result of the study shows that the most important indicators of daycare center quality are directors leadership, institutional operations and professionalism of staff. Among evaluation areas, educational childcare curriculum & interactions is affected by all areas, and staff area affect all areas. Conclusion: The evaluation areas and indicators of the daycare center are judged to be well-balanced. It is expected that the findings of the key evaluation indicators that should be prioritized among the evaluation indicators will be helpful to those preparing for the evaluation of the daycare center.

A Study on Multi-criteria Trade-off Structure between Throughput and WIP Balancing for Semiconductor Scheduling (반도체/LCD 스케줄링의 다목적기준 간 트레이드 오프 구조에 대한 연구)

  • Kim, Kwanghee;Chung, Jaewoo
    • Korean Management Science Review
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    • v.32 no.4
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    • pp.69-80
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    • 2015
  • The semiconductor industry is one of those in which the most intricate processes are involved and there are many critical factors that are controlled with precision in those processes. Naturally production scheduling in the semiconductor industry is also very complex and studied by the industry and academia for many years; however, still there are many issues left unclear in the problem. This paper proposes an multi-objective optimization-based scheduling method for semiconductor fabrication(fab). Two main objectives are throughput maximization and meeting target production quantities. The first objective aims to reduce production cost, especially the fixed cost incurred by a large investment constructing a new fab facility. The other is meeting customer orders on time and also helps a fab maintain stable throughput through controlled WIP balancing in the long run. The paper shows a trade-off structure between the two objectives through experimental studies, which provides industrial practitioners with useful references.

A Study on the Forecasting Demand of Mobile Communication Services for each Frequency Band Using the Substitution of Next Generations (국내 이동통신서비스의 주파수 대역별 전환수요 예측에 관한 연구)

  • Jeong, Woo-Soo;Cho, Byoung-Sun;Ha, Young-Wook
    • Korean Management Science Review
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    • v.25 no.1
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    • pp.29-41
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    • 2008
  • In the mobile communication service market, this study represents an attempt to forecast the subscribers of the IMT-2000 service market using the questionnaire of experts which is the qualitative technique is used. In this study, by using the substitution model of next generations among products in order to analyze the IMT-2000 demand of service, a demand was predicted. And by estimating the market demand prospect in which it becomes the important factor of the IMT-2000 service diffusion according to each bandwidth frequency the politically necessary approaching direction about the frequency was presented. It will be able to become the important part to not only the business carrier but also the policy maker to examine a prospect toward the subscriber of the IMT-2000 service. As a result, the market demand was exposed to be most big when the SKT 800MHz, and the KTF 800(900)MHz were used as the additional frequency. And it was likely to reach to the IMT-2000 number of subscribers to about 35.750 thousand peoples in the future at 2015.

Analysis of Greenhouse Gas Emission and Abatement Potential for the Korean Waste Sector (한국의 폐기물부문의 온실가스 배출량 및 감축잠재량 분석)

  • Chung, Yongjoo;Kim, Hugon
    • Korean Management Science Review
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    • v.33 no.4
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    • pp.17-31
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    • 2016
  • Waste sector has been a target of abatement policies by the most governments, even though its greenhouse gas (GHG) emission is not so high, since it is related to almost of other sectors. This study propose new GHG calculation equations which resolves logical contradiction of IPCC GL (Intergovernmental Panel on Climate Change Guideline) equations by including waste-to-energy effects. According to two GHG calculation equations, GHG emission inventory and BAU by the year 2050 have been computed. And GHG abatement potential and marginal cost for the five abatement policies carefully selected from the previous researches have been calculated for the year 2020. The policy that makes solid fuel like RDF from flammable wastes and uses them as combustion fuel of electricity generations has been found to be the most efficient and effective one among five policies. The cumulative abatement amount when five policies not mutually exclusive are applied sequentially has been reckoned.

DEVS-Based Simulation Model for Optimization of Sensor-Tag Operations in Cold Chain Systems (콜드체인 시스템의 센서태그 운영 최적화를 위한 DEVS 기반 시뮬레이션 모델)

  • Ryou, Okhyun;Kang, Yong-Shin;Jin, Heeju;Lee, Yong-Han
    • Journal of Korean Institute of Industrial Engineers
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    • v.41 no.2
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    • pp.173-184
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    • 2015
  • The application of radio frequency identification (RFID) sensor-tags in cold chain systems has recently received a great deal of attention. To design cold chain systems with RFID sensor-tags that minimize the initial investment and operational cost while fulfilling the functional and operational requirements, simulation study is one of the preferable and effective approaches. To simulate the possible design configurations, the individual components in a cold chain system can be extracted and implemented as a DEVS (Discrete Event System Specification) model. Based on the proposed DEVS model, a new cold chain simulation model can be efficiently created by simply connecting each DEVS model around the RFID sensor-tag of interest in sequence according to the structure of the cold chain system, and then executed (or simulated) on Java programming environments by the DEVSJAVA simulator. As a result of simulation, some key performance indexes such as reliability, accuracy or timeliness can be calculated and used to choose better components or to compare different system configurations of cold chain systems.

Customer Order Scheduling Problems with a Fixed Machine-Job Assignment

  • Yang, Jae-Hwan;Rho, Yoo-Mi
    • Management Science and Financial Engineering
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    • v.11 no.2
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    • pp.19-43
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    • 2005
  • This paper considers a variation of the customer order scheduling problem, and the variation is the case where the machine-job assignment is fixed. We examine the parallel machine environment, and the objective is to minimize the sum of the completion times of the batches. While a machine can process only one job at a time, different machines can simultaneously process different jobs in a batch. The recognition version of this problem is known to be NP-complete in the strong sense even if there exist only two parallel machines. When there are an arbitrary number of parallel machines, we establish three lower bounds and develop a dynamic programming (DP) algorithm which runs in exponential time on the number of batches. We present two simple but intuitive heuristics, SB and GR, and find some special cases where SB and GR generate an optimal schedule. We also find worst case upper bounds on the relative error. For the case of the two parallel machines, we show that GR generates an optimal schedule when processing times of all batches are equal. Finally, the heuristics and the lower bounds are empirically evaluated.

The Contribution of Internet-Based Information Systems to the MS Education Performance - An Extension to the Revised Technology Acceptance Model and Self Efficacy - (인터넷 기반의 정보시스템이 경영과학 교육성과에 미치는 영향에 관한 연구 - 수정된 정보기술수용모형과 자기효능을 중심으로 -)

  • Kim, Jin-Sung
    • Korean Management Science Review
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    • v.19 no.2
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    • pp.25-39
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    • 2002
  • This study suggests a revised TAM (Technology Acceptance Model)-based performance evaluation model in MS (management science) education. Recently, many MS education programs are developed on the basis of computer and Internet communication technology. Previous researchers used TAM as an individual performance evaluation model, and proved that perceived usefulness and perceived ease of use are the substantive successful factors. This study provides a revised TAM-based conceptual framework for understanding what is involved in improving university MS education and what might be implied by conducting research on its improvement. It is argued in this research that three sets of forces and conditions have a direct and indirect impact on MS education ; first, each student has self efficacy and it is a critical determinant of behavior next, the use of Internet-based information system at MS education affects on the renewal of MS education : and finally, perceived usefulness and perceived ease of use have impacts on behavioral intention and actual system usage. This research concludes with suggestions for which direction this framework provides for future research on the premise and limits of efforts to renew MS education in university.

Optimal Routing and Uncertainty Processing using Geographical Information for e-Logistics Chain Execution

  • Kim, Jin Suk;Ryu, Keun Ho
    • Management Science and Financial Engineering
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    • v.10 no.2
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    • pp.1-28
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    • 2004
  • The integrated supply chain of business partners for e-Commerce in cyber space is defined as Logistics Chain if the cooperative activities are logistics-related. Logistics Chain could be managed effectively and efficiently by cooperative technologies of logistics chain execution. In this paper, we propose a routing and scheduling algorithm based on the Tabu search by adding geographical information into existing constraint for pick-up and delivery process to minimize service time and cost in logistics chain. And, we also consider an uncertainty processing for the tracing of moving object to control pick-up and delivery vehicles based on GPS/GIS/ITS. Uncertainty processing is required to minimize amount of telecommunication and database on vehicles tracing. Finally, we describe the Logistics Chain Execution (LCE) system to perform plan and control activities for postal logistics chain. To evaluate practical effects of the routing and scheduling system, we perform a pretest for the performance of the tabu search algorithm. And then we compare our result with the result of the pick-up and delivery routing plan generated manually by postmen.