• 제목/요약/키워드: Business Agility

검색결과 94건 처리시간 0.021초

SOA 구현을 위한 프로세스 기반 서비스 정의 방법론에 관한 연구 (A Process Based Service Identification Methodology for Service Oriented Architecture Construction)

  • 최진호;이진미;임상현
    • 품질경영학회지
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    • 제38권1호
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    • pp.1-9
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    • 2010
  • Service Oriented Architecture(SOA) is an enterprise-scale IT architecture for linking software resources available on the network. SOA is believed to become the future enterprise solution that promises the agility and flexibility by integrating business processes through composition of the software services across enterprises. The first step for SOA construction is to identify the services. In this paper, we present a process-based service identification methodology for SOA through a case study of an IT company. Our methodology is composed of three steps: Processes (business & technical processes) analysis and systems analysis, Service candidates selection, and Service evaluation and construction planning. This framework would be practical and could be accepted to other organizations as it has been developed through the real case.

The Effect of Cloud-based IT Architecture on IT Exploration and Exploitation: Enabling Role of Modularity and Virtuality

  • Insoo Son;Dongwon Lee;Gwanhoo Lee;Youngjin Yoo
    • Asia pacific journal of information systems
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    • 제28권4호
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    • pp.240-257
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    • 2018
  • In today's turbulent business landscape, a firm's ability to explore new IT capabilities and exploit current ones is essential for enabling organizational agility and achieving high organizational performance. We propose IT exploration and exploitation as two critical organizational learning processes that are essential for gaining and sustaining competitive advantages. However, it remains unclear how the emerging cloud-based IT architecture affects an organization's ability to explore and exploit its IT capabilities. We conceptualize modularity and virtuality as two critical dimensions of emerging cloud-based IT architecture and investigate how they affect IT exploration and exploitation. We test our hypotheses using data obtained from our field survey of IT managers. We find that modularity is positively associated with both exploration and exploitation whereas virtuality is positively associated with exploration, but not with exploitation. We also find that the effect of modularity on exploitation is stronger than its effect on exploration.

South Korea's Strategic Directions in the Context of the US-China Trade War: An Application of the ABCD Model

  • Dilong HUANG;Hwy-Chang MOON;Guy Major NGAYO FOTSO
    • 융합경영연구
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    • 제12권2호
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    • pp.73-81
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    • 2024
  • Purpose: South Korea is a close ally of the US and an important partner of China. Caught between the two most powerful countries, South Korea's strategic directions are critical. This article emphasizes that the deeper core of the US-China trade war is to improve the business environment to attract foreign direct investment (FDI) to boost the economy, rather than engaging in the trade war. Research design, data, and methodology: Considering the complexity of this issue, this article applies a systematic analytical tool, the ABCD (Agility, Benchmarking, Convergence, and Dedication) model, to provide strategic guidance for inducing investments into South Korea in the context of the ongoing US-China trade war. Results: Specifically, South Korea needs to provide a more attractive business environment along the four points: expedite commercial activities through deregulation (Agility); adopt global standards of the flexible labor markets and technological developments (Benchmarking); integrate various industries and connect them to global value chains (Convergence); and create more economy-friendly policies rather than politics-oriented ones such as protectionism (Dedication). Conclusion: This study stands out not just by utilizing the ABCD model but, also by providing more systematic analysis and practical implications, particularly within the context of the escalating US-China competition. Unlike many existing studies that analyze the broader impacts of this geopolitical rivalry, this research delves into specific strategic guidelines for South Korea to attract FDI. The findings also provide implications for multinational corporations (MNCs) in choosing the locations for their overseas operations, particularly in South Korea.

국내 손해 보험사의 e-Business 기업 혁신 사례 연구 (A Case Study of Process Innovation for e-Business Transformation: Lessons Learned from a Korea-Based Leading P&C Insurance Company)

  • 김승언;박주석;김재경
    • 한국IT서비스학회지
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    • 제5권1호
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    • pp.17-34
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    • 2006
  • As insurers have undergone changing customer expectations, increased cross-industry competition and restructured distribution channels, they need to enhance customer relationships, cut costs, increase agility and streamline operations while differentiating the core competency. As such, the importance of e-business transformation has increased where organizational core processes are restructured around customers and interned-based technology is adopted for flexible and adaptive information systems. This paper presents a case study of process innovation for e-business transformation in a Korea-based leading property & casualty insurance company. The company initiated three years-long e-business transformation program to remain competitive and to keep sustainable growth under risky and down economy. The program, which covered enterprise-wide business processes such as product, marketing & sales, customer, claim, investment & loan, accountings, etc., included redesigning processes from customers' viewpoint and then implementing process-aligned information systems. Leadership, sponsorship, change management, performance measurement, business and IT alignment, empowerment, and customized methodology, were emphasized throughout the program. As a result, the company could expect not only improvements in customer-centricity, sales productivity, and operational excellence but also increased revenues and profits in the next three years. The presented case addresses a feasible approach for enterprise-wide e-business transformation. Although the strategies, actions, and business and IT models are not described in detail due to confidentiality, the methodology and the success factors would be applicable to other insurers and possibly organizations in different industries.

업무성과에 영향을 주는 업무용 모바일 어플리케이션의 주요 요인에 관한 연구 (An Empirical Study on the Influencing Factors of Perceived Job Performance in the Context of Enterprise Mobile Applications)

  • 정성훈;김기민
    • Asia pacific journal of information systems
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    • 제24권1호
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    • pp.31-50
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    • 2014
  • The ubiquitous accessibility of information through mobile devices has led to an increased mobility of workers from their fixed workplaces. Market researchers estimate that by 2016, 350 million workers will be using their smartphones for business purposes, and the use of smartphones will offer new business benefits. Enterprises are now adopting mobile technologies for numerous applications to increase their operational efficiency, improve their responsiveness and competitiveness, and cultivate their innovativeness. For these reasons, various organizational aspects concerning "mobile work" have received a great deal of recent attention. Moreover, many CIOs plan to allocate a considerable amount of their budgets mobile work environments. In particular, with the consumerization of information technology, enterprise mobile applications (EMA) have played a significant role in the explosive growth of mobile computing in the workplace, and even in improving sales for firms in this field. EMA can be defined as mobile technologies and role-based applications, as companies design them for specific roles and functions in organizations. Technically, EMA can be defined as business enterprise systems, including critical business functions that enable users to access enterprise systems via wireless mobile devices, such as smartphones or tablets. Specifically, EMA enables employees to have greater access to real-time information, and provides them with simple features and functionalities that are easy for them to complete specific tasks. While the impact of EMA on organizational workers' productivity has been given considerable attention in various literatures, relatively little research effort has been made to examine how EMA actually lead to users' job performance. In particular, we have a limited understanding of what the key antecedents are of such an EMA usage outcome. In this paper, we focus on employees' perceived job performance as the outcome of EMA use, which indicates the successful role of EMA with regard to employees' tasks. Thus, to develop a deeper understanding of the relationship among EMA, its environment, and employees' perceived job performance, we develop a comprehensive model that considers the perceived-fit between EMA and employees' tasks, satisfaction on EMA, and the organizational environment. With this model, we try to examine EMA to explain how job performance through EMA is revealed from both the task-technology fit for EMA and satisfaction on EMA, while also considering the antecedent factors for these constructs. The objectives of this study are to address the following research questions: (1) How can employees successfully manage EMA in order to enhance their perceived job performance? (2) What internal and/or external factors are important antecedents in increasing EMA users' satisfaction on MES and task-technology fit for EMA? (3) What are the impacts of organizational (e.g. organizational agility), and task-related antecedents (e.g., task mobility) on task-technology fit for EMA? (4) What are the impacts of internal (e.g., self-efficacy) and external antecedents (e.g., system reputation) for the habitual use of EMA? Based on a survey from 254 actual employees who use EMA in their workplace across industries, our results indicate that task-technology fit for EMA and satisfaction on EMA are positively associated with job performance. We also identify task mobility, organizational agility, and system accessibility that are found to be positively associated with task-technology fit for EMA. Further, we find that external factor, such as the reputation of EMA, and internal factor, such as self-efficacy for EMA that are found to be positively associated with the satisfaction of EMA. The present findings enable researchers and practitioners to understand the role of EMA, which facilitates organizational workers' efficient work processes, as well as the importance of task-technology fit for EMA. Our model provides a new set of antecedents and consequence variables for a TAM involving mobile applications. The research model also provides empirical evidence that EMA are important mobile services that positively influence individuals' performance. Our findings suggest that perceived organizational agility and task mobility do have a significant influence on task-technology fit for EMA usage through positive beliefs about EMA, that self-efficacy and system reputation can also influence individuals' satisfaction on EMA, and that these factors are important contingent factors for the impact of system satisfaction and perceived job performance. Our findings can help managers gauge the impact of EMA in terms of its contribution to job performance. Our results provide an explanation as to why many firms have recently adopted EMA for efficient business processes and productivity support. Our findings additionally suggest that the cognitive fit between task and technology can be an important requirement for the productivity support of EMA. Further, our study findings can help managers in formulating their strategies and building organizational culture that can affect employees perceived job performance. Managers, thus, can tailor their dependence on EMA as high or low, depending on their task's characteristics, to maximize the job performance in the workplace. Overall, this study strengthens our knowledge regarding the impact of mobile applications in organizational contexts, technology acceptance and the role of task characteristics. To conclude, we hope that our research inspires future studies exploring digital productivity in the workplace and/or taking the role of EMA into account for employee job performance.

BSC와 Fuzzy AHP를 활용한 웹 기반의 BPM 대상 프로세스 선정에 관한 연구 (Study on aWeb-based Business Process Evaluation Model for BPM using BSC and Fuzzy AHP)

  • 이승신;조지운
    • 산업공학
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    • 제22권1호
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    • pp.26-37
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    • 2009
  • BPM(Business Process Management) secures the agility of an enterprise through automation, integration, and optimization of business process. For the successful BPM introduction, the evaluation and selection of suitable processes for BPM are very important. But as to process evaluation and selection standards, in fact, various selection elements exist and they have to be considered. Therefore, it is very difficult to evaluate systematically and reasonably business processes for enterprises or concerned persons that plan to introduce BPM. This paper describes a Web-based business process evaluation model for BPM using BSC(Balanced Scorecard) and fuzzy AHP(Analytic Hierarchy Process). A Web-based business process evaluation system was implemented based on this and it provides many useful business process evaluation results to enterprises or concerned persons that have insufficient experience and knowledge about BPM, and initially plan to implement BPMS(Business Process Management System). Thus, this paper demonstrates the applicability of fuzzy AHP concept in business process evaluation and selection for BPM, and provides a systemic guidance in the decision-making process.

물류시스템의 핵심기술지도 (The Kernel of Technology in Logistics Systems)

  • 변의석
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 2004년도 춘계공동학술대회 논문집
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    • pp.159-162
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    • 2004
  • Logistics industry confronting very complex situation because of small quantity, frequent orders, multinational enterprises, lack of human power etc. leads to diversity, flexibility and agility. In this paper, integrated approach is introduced for projecting national technologies in logistics systems related to IT and automated control industry. Three areas of automation, IT basis, and operation techniques are included along with business factors of transportation, warehousing, stevedoring, pecking, and information systems. As a result, the epitome concludes the technology of in-house development and joint collaboration with others.

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물류기업의 환경요인과 환경성과간의 관계 분석 (The Analysis of the Relationships between Environmental Factors and Environmental Performance of Distribution Companies)

  • 노미진;장성희;안현숙
    • 한국항만경제학회지
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    • 제30권3호
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    • pp.141-161
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    • 2014
  • 환경적 관점에서 물류의 고도화가 언급되면서 친환경물류에 대한 관심이 높아졌으며, 글로벌 경쟁시대에 환경을 고려하여 경쟁우위를 획득하기 위하여 물류기업들은 GSCM에 관심을 가지기 시작하였다. 그러므로 본 연구는 친환경적 측면에서 물류기업을 살펴보기 위하여 GSCM 도입하고 있는 물류기업을 대상으로 연구를 수행하려고 한다. 연구목적을 살펴보면 GSCM 환경요인을 살펴보고 환경요인과 환경성과 간의 관계를 살펴보는 것이다. GSCM 환경요인은 공급업체와의 관계, 마케팅환경, 경쟁업체와의 관계, 내부환경, 에코디자인으로 분류하였다. 또한 물류기업에서는 민첩성이 중요한 요인이므로 GSCM 도입 물류기업도 민첩성이 중요한 역할을 수행할 것으로 예상되어, 민첩성에 따라 GSCM 환경요인이 환경성과에 미치는 영향력을 살펴보았다. GSCM 도입 물류기업을 대상으로 설문을 수행한 후에 118부의 설문지를 회수하였고, Smart PLS를 활용하여 연구가설을 검정하였다. 분석결과는 다음과 같다. 첫째, GSCM 환경요인은 환경성과에 긍정적인 영향을 미쳤다. 둘째, 민첩성에 따른 차이분석을 수행한 결과, 민첩성에 따라 GSCM 환경요인인 마케팅환경과 경쟁업체와의 관계만이 환경성과에 영향을 미치는 것으로 나타났다. 본 연구는 친환경적 관점에서 GSCM을 도입하고자 하는 물류기업에게 유용한 시사점을 제시할 수 있을 것이며, GSCM에 관심을 가지고 있는 연구자들에게도 학문적인 시사점을 제시할 수 있을 것이다.

4차 산업혁명 시대의 사물인터넷 산업 발전전략에 관한 연구: 기업측면의 비즈니스 모델혁신 방향을 중심으로 (A Study on the Strategy of IoT Industry Development in the 4th Industrial Revolution: Focusing on the direction of business model innovation)

  • 정민의;유성진
    • 지능정보연구
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    • 제25권2호
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    • pp.57-75
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    • 2019
  • 본 논문에서는 4차 산업혁명 핵심기술 중 가장 활발하게 산업화가 진행되고 있는 사물인터넷 산업을 대상으로 비즈모델 혁신방향 중심의 연구를 수행하였다. 글로벌 트렌드 분석을 위해 PEST분석을 활용하여 정책적, 경제적, 사회적, 기술적 이슈를 도출하였고, Gartner, International Data Corporation 등 ICT관련 조사 분석기관의 사물인터넷산업에 대한 미래전망을 제시하였는데, 사물인터넷은 인프라 및 플랫폼을 기반으로 산업인터넷(IIoT), 소물인터넷(IoST) 등으로 네트워크 기술경쟁이 이슈가 될 것으로 전망하였다. 4차 산업혁명으로 인해 급변하는 산업계에 대응하기 위해 기존의 비즈니스 모델 혁신을 위한 다양한 경영학적 방법론들을 검토하였고, '적용성', '민첩성', '다양성', '연계성' 4가지 기준을 가지고 전문가 설문조사를 수행하여 Business Model Canvas 모델이 비즈니스 모델 혁신 방법론으로 가장 적합하다는 AHP 분석결과를 도출하였다. Business Model Canvas는 비즈니스 모델 혁신을 위한 방법론으로 비교적 최근에 제시된 경영전략이며, 9개의 블록 접근 방식을 통해 비즈니스모델의 가치를 식별하며, 비즈니스의 4대 핵심 영역인 고객, 주문, 인프라, 사업타당성 분석 등을 포괄한다. 결론적으로 ICT융합산업 분야에서 어떠한 Business Model Canvas 모델을 방향으로 적용할지에 대한 고찰을 기술하였다.

건설기업의 BPM도입 대상 업무선정과 기업전략의 상관성 (Correlationship with Selecting Business Process and Strategy for BPM of Construction Company)

  • 조항민;송영웅;임형철;최윤기
    • 한국건설관리학회논문집
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    • 제10권6호
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    • pp.28-39
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    • 2009
  • 최근 빠르게 변화하는 환경속에서 지속적인 프로세스의 개선과 모니터링을 통하여 민첩성과 적응력을 확보할 수 있는 프로세스 경영기법으로 BPM(Business Process Management)이 대두되고 있다. 건설기업에서 BPM을 도입하기 위해서는 도입목적에 따른 BPM도입 절차를 수립하고, BPA(Business Process Architecture)를 통하여 정의된 기업의 업무 구조에 따라 평가척도를 정의하여 업무를 평가하고, 이를 통하여 BPM도입 대상 업무를 선정해야 한다. 이러한 BPM도입 대상 업무는 기업의 전략과 밀접한 관계를 가지고, 기업의 가치실현을 지원해야 한다. 따라서 본 연구는 건설기업의 효과적인 BPM도입을 위하여, 건설기업 실무자의 설문조사를 통하여 건설기업별 BPM도입 대상 업무 선정 현황을 살펴보고, 그 유형을 분석하여 기업의 핵심 전략과 BPM도입 대상 선정업무의 상관관계를 살펴봄으로써 건설기업의 BPM도입 대상유형에 따른 기업의 전략이 어떻게 다른지를 살펴보고자 한다. 또한 건설기업이 BPM을 도입할 때 각 기업의 대상 선정의 현황과 전략을 조사함으로서 건설기업의 BPM도입을 위한 대상 업무 선정에 도움을 주고자 한다.